governing law disputes · Terms of Service

Vellum policy finding

“ The arbitration will be conducted by a single arbitrator in the English language. You and Vellum both agree that the arbitrator will be bound by this Agreement. For Claims in which the claimant seeks less than USD $10,000, the arbitrator will decide the matter solely based on written submissions, without a formal hearing, unless the arbitrator decides that a formal hearing is necessary. For Claims in which the claimant seeks USD $10,000 or more, or smaller matters in which the arbitrator determines a hearing to be necessary, hearings shall be conducted by video or telephone, unless the arbitrator determines an in-person hearing to be necessary. If an in-person hearing is required and you reside in the United States, the hearing will take place in San Francisco County, California unless the arbitrator determines that this would pose a hardship for you, in which case the in-person hearing may be conducted in the claimant's state and county of residence. If you reside outside the United States, the site of any in-person hearing will be determined by the applicable Rules. The arbitrator (not a judge or jury) will resolve all Claims in arbitration. Unless you and Vellum agree otherwise, any decision or award will include a written statement stating the decision of each Claim and the basis for the award, including the arbitrator's essential factual and legal findings and conclusions. An arbitration award, and any judgment confirming it, apply only to that specific case; it cannot be used or offered as precedent in any other case except to enforce the award itself. ”

Document

Terms of Service

Captured

2026-06-08

Location

§ 11.5

Snapshot SHA-256

bd83e850e7363aea1b44d3068e33988427358ba26a5d423c6d0c471571ffab83

Informational only, not legal advice. Terms change; verify the source and capture date.