Unify
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“Intellectual Property Ownership; Feedback. Unify IP. Customer acknowledges that (i) as between Customer and Unify, Unify owns all right, title, and interest, including all intellectual property rights, in and to the Unify IP; and (ii) the applicable third-party providers own all right, title and interest, including all intellectual property rights, in and…”
Watch: indemnity liability
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
This segment limits both parties' liability by expressly excluding consequential, incidental, indirect, exemplary, special, enhanced, or punitive damages, as well as lost profits, loss of goodwill, data loss, and other categories of damages under any legal theory, capping the remedies available to each party under the agreement.
This segment extends the use restrictions of Section 2.4 to Third Party Products and Third Party Product Data, and prohibits Customer and Authorized Users from exporting Third Party Product Data to their own systems, while disclaiming Unify's responsibility for third-party product operations.
Grants Unify permission to transfer, store, and process personal data in the United States and possibly other countries, establishes that the user authorizes such transfers, and discloses that data is hosted on U.S. servers subject to U.S. law, which may differ from the user's home jurisdiction.
Scores derived from 38 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- Unify's training terms are conditional — check the tier, opt-out, and enterprise exceptions before relying on protection.
- Output ownership has conditions — review the commercial use and license carve-outs before building on these outputs.
- Data handling is conditional — 11 privacy or retention clauses warrant review before using Unify at scale.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what Unify's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 152 verified, verbatim-cited findings below — read the citations.
Based on 158 verified, verbatim-cited findings below — read the citations.
Automated assessment against a published rubric — not legal advice.
Fully verified — complete core corpus captured and read in full.
- Privacy PolicyVerified - read in full - 41 citationsstaticLast captured 2026-08-31
- Terms of ServiceVerified - read in full - 37 citationsstaticLast captured 2026-08-28
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
This segment establishes that Unify owns all rights in the Unify IP and third-party providers own their respective products, while acknowledging that Customer retains ownership of Customer Data — defining the intellectual property ownership allocation between the parties.
" Intellectual Property Ownership; Feedback. Unify IP. Customer acknowledges that (i) as between Customer and Unify, Unify owns all right, title, and interest, including all intellectual property rights, in and to the Unify IP; and (ii) th..."
This segment defines 'Third Party Provider,' 'Trial Basis Services,' and 'Unify IP,' with the Unify IP definition encompassing the Platform, Client-Side Software, Documentation, and all intellectual property provided in connection with the Services — an operative definition establishing the scope of Unify's proprietary rights.
" “ Third Party Provider ” means the provider of any Third Party Products, including, without limitation, any Integration Provider. “ Trial Basis Services ” means any Services or features thereof made available to Customer on a free, unpaid..."
This segment grants Customer and Authorized Users a conditional right to access and use the Services, subject to compliance with the Agreement terms including Usage Limitations and Order restrictions, and provides that Orders are incorporated into the Agreement upon execution.
" Access and Use. Orders; Provision of Access. Upon mutual execution, each Order shall be incorporated into and form part of the Agreement. There shall be no force or effect to any different terms of any related purchase order or similar ..."
Imposes an obligation to process Personal Data only on a lawful basis under GDPR, identifies contractual necessity as one such basis tied to the Terms of Use, and defines the categories of data processed under that ground, incorporating the earlier commercial purposes section by reference.
" The “ Our Commercial or Business Purposes for Collecting Personal Data ” section above explains how we use your Personal Data. We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing inc..."
Identifies 'Third Party Credentials' as a category header and introduces the 'Commercial or Business Purposes for Collecting or Disclosing Personal Data' section, defining the scope of the following disclosures.
" If you provide your social network account credentials to us or otherwise sign in to the Services through a third-party site or service, some content and/or information in those accounts may be transmitted into your account with us. Ou..."
Grants California residents the right to request information about collection and use of their Personal Data over the past 12 months, specifying the categories of information the company must provide in response, and addressing disclosures to third parties.
" You have the right to request certain information about our collection and use of your Personal Data over the past 12 months. In response, we will provide you with the following information: The categories of Personal Data that we have..."
Enumerates the specific permitted business purposes for which personal data may be collected and used, including account management, billing, service delivery, analytics, fraud protection, and product development, establishing the legal basis for each use.
" Creating and managing your account or other user profiles. Processing orders or other transactions; billing. Providing our Customers with the products, services, information or data they request. Meeting or fulfilling the reason you pro..."
Establishes the procedural requirements for submitting a valid CCPA rights request, specifying identity verification and request detail criteria, and introduces the concept of a 'Valid Request' as a defined procedural threshold.
" To exercise the rights described in this Privacy Policy, you or, if you are a California resident, your Authorized Agent (defined below) must send us a request that (1) provides sufficient information to allow us to verify that you are the..."
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
"Except as otherwise expressly permitted by any such terms and conditions, Customer acknowledges and agrees that any restriction on the use of the Services in Section 2.4 of this Agreement shall also apply to Customer’s and each Authorized User’s use of Third Party Products and Third Party Product Data, and that neither Customer nor any Authorized User shall export any Third Party Product Data to Customer’s or such Authorized User’s systems. Unify is not responsible for the operation of any Third Party Products, nor the availability or operation of the Services to the extent such availability and operation is dependent upon Third Party Products. Unify makes no representations or warranties of any kind with respect to Third Party Products or Third Party Providers. Any exchange of data or other interaction between Customer and a Third Party Provider is solely between Customer and such Third Party Provider, and is governed by such Third Party Provider’s applicable terms and conditions. Upon the termination of Customer’s access to Third Party Products or Unify’s notice to Customer, Customer will and will require all Authorized Users to cease all access to and delete all Third Party Product Data, including any backup copies thereof, and Customer will certify such destruction in writing upon Unify’s request. If Customer does not agree to abide by the applicable terms for any such Third Party Products, then Customer should not install or use such Third Party Products. "
This segment extends the use restrictions of Section 2.4 to Third Party Products and Third Party Product Data, and prohibits Customer and Authorized Users from exporting Third Party Product Data to their own systems, while disclaiming Unify's responsibility for third-party product operations.
AI-generated interpretation, not legal advice.
" Intellectual Property Ownership; Feedback. Unify IP. Customer acknowledges that (i) as between Customer and Unify, Unify owns all right, title, and interest, including all intellectual property rights, in and to the Unify IP; and (ii) the applicable third-party providers own all right, title and interest, including all intellectual property rights, in and to the Third Party Products. Ownership of Customer Data. Unify acknowledges that, as between Unify and Customer, Customer owns all right, title, and interest, including all intellectual property rights, in and to the Customer Data. Aggregated Data. Customer acknowledges and agrees that (i) Unify may use Customer Data to generate data and information related to or derived from Customer Data or Customer’s use of the Services that has been aggregated and/or anonymized by Unify; and (ii) Unify shall own all right, title and interest, including all intellectual property rights, in and to such aggregated and/or anonymized data. Feedback. If Customer, any Authorized User or any of Customer’s employees or contractors sends or transmits any comments, questions, suggestions or other communications or materials to Unify by mail, email, telephone or otherwise suggesting or recommending changes to the Unify IP, including, without limitation, any new features or functionalities (“ Feedback ”), Unify is free to use such Feedback irrespective of any other obligation or limitation between the Parties governing such Feedback."
This segment establishes that Unify owns all rights in the Unify IP and third-party providers own their respective products, while acknowledging that Customer retains ownership of Customer Data — defining the intellectual property ownership allocation between the parties.
AI-generated interpretation, not legal advice.
"By authorizing Unify to transmit Customer Data from Third Party Products into the Platform, Customer represents and warrants to Unify that it has all right, power and authority to provide such authorization. Customer Control and Responsibility. Customer has and will retain sole responsibility for: (i) all Customer Data, including its content and use; (ii) all information, instructions and materials provided by or on behalf of Customer or any Authorized User in connection with the Services; (iii) all Customer Systems; (iv) the security and use of Customer's and its Authorized Users' access credentials; and (v) all access to and use of the Services directly or indirectly by or through the Customer Systems or its or its Authorized Users' access credentials, with or without Customer's knowledge or consent, including, without limitation, all results obtained from and all conclusions, decisions and actions based on such access or use. Email Account Access. Customer shall provide Unify and Integration Providers with all Authorization Credentials. Neither Unify nor any Integration Providers shall be responsible or liable for any failure to perform, or delay in the performance of, the Services, or any suspension or unavailability of a Customer email account, that is caused by Customer’s delay in or failure to provide the Authorization Credentials in accordance with the terms of this Agreement. Customer Authorization. "
This segment requires Customer to represent and warrant that it has all necessary rights and authority to transmit Customer Data from Third Party Products to the Platform, and assigns Customer sole responsibility for Customer Data content, use, systems, and account security.
AI-generated interpretation, not legal advice.
" Legitimate Interest: We process the following categories of Personal Data when we believe it furthers the legitimate interest of us or third parties: "
Identifies legitimate interest as a GDPR lawful basis for processing, establishing the legal justification for processing certain categories of Personal Data where company or third-party interests are pursued, and introducing the enumerated categories that follow.
AI-generated interpretation, not legal advice.
" If you provide your social network account credentials to us or otherwise sign in to the Services through a third-party site or service, some content and/or information in those accounts may be transmitted into your account with us. Our Commercial or Business Purposes for Collecting or Disclosing Personal Data "
Identifies 'Third Party Credentials' as a category header and introduces the 'Commercial or Business Purposes for Collecting or Disclosing Personal Data' section, defining the scope of the following disclosures.
AI-generated interpretation, not legal advice.
" Marketing and selling the Services which may include Targeted Advertising."
Grants permission to use personal data for marketing and selling the Services, including through Targeted Advertising, establishing a commercial use right over collected data.
AI-generated interpretation, not legal advice.
" The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser, tell us how and when you visit and use our Services, analyze trends, learn about our user base and operate and improve our Services. Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone or similar device when you use that device to access our Services. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s). Please note that because of our use of Cookies, the Services do not support “Do Not Track” requests sent from a browser at this time. We use the following types of Cookies: Strictly Necessary Cookies. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. Functional Cookies. These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. "
Describes the technical mechanisms by which cookies and similar technologies collect user data, explains what cookies are, and discloses that third-party data may supplement directly collected information, establishing the procedural basis for cookie-based data collection.
AI-generated interpretation, not legal advice.
" At Unify, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy. Remember that your use of our Services is at all times subject to our Terms of Use , which incorporates this Privacy Policy. Any terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms of Use. You may print a copy of this Privacy Policy by clicking here . As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. Upon any material or significant changes to this Privacy Policy, we will alert you to any such changes by placing a notice on the Unify website, by sending you an email and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. "
This segment establishes user consent to Unify's data collection, use, and sharing practices, incorporates the Terms of Use by reference, and cross-references undefined terms to the Terms of Use, creating binding legal obligations on data handling and user consent.
AI-generated interpretation, not legal advice.
" When you provide such information directly to us. When you create an account or use our interactive tools and Services. When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires. When you send us an email or otherwise contact us. When you use the Services and such information is collected automatically. Through Cookies (defined in the “Cookies and Targeted Advertising” section below) placed on the Unify website or third-party websites you interact with. If you use a location-enabled browser, we may receive information about your location. If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services, such as information regarding when you are logged on and available to receive updates or alert notices. "
Describes the specific mechanisms and circumstances under which personal data is collected directly from users, including account creation, tool use, free-form text, email contact, and automatic collection via cookies and location-enabled browsers, establishing the procedural basis for data collection.
AI-generated interpretation, not legal advice.
" Reservation of Rights. Unify reserves all rights not expressly granted to Customer in this Agreement. Except for the limited rights and licenses expressly granted under this Agreement, nothing in this Agreement grants to Customer or any third party, by implication, waiver, estoppel or otherwise, any intellectual property rights or other right, title or interest in or to the Unify IP. Suspension. Notwithstanding anything to the contrary in this Agreement, Unify may temporarily suspend Customer’s and any Authorized User’s access to any portion or all of the Services if: (i) Unify reasonably determines that (a) there is a threat posed to or attack on any of the Unify IP; (b) Customer’s or any Authorized User’s use of the Unify IP disrupts or poses a security risk to the Unify IP or to any other customer or vendor of Unify; (c) Customer, or any Authorized User, is using the Unify IP for fraudulent or illegal activities; (d) subject to Applicable Laws, Customer has ceased to continue its business in the ordinary course, made an assignment for the benefit of creditors or similar disposition of its assets, or become the subject of any bankruptcy, reorganization, liquidation, dissolution or similar proceeding; (e) Unify’s provision of the Services to Customer or any Authorized User is prohibited by Applicable Laws; or (f) any Customer Data submitted, posted, or otherwise transmitted by or on behalf of Customer or an Authorized User through the Services may infringe or otherwise violate any third party’s intellectual property or other rights or Applicable Laws; (ii) any vendor of Unify has suspended or terminated Unify’s access to or use of any Third Party Products required to enable Customer to access the Services; or (iii) in accordance with Section 6.1 (any such suspension"
This segment reserves all intellectual property rights in the Unify IP to Unify, grants no implied licenses to Customer or third parties, and establishes Unify's right to suspend Services in specified circumstances — affirming Unify's ownership and enforcement rights.
AI-generated interpretation, not legal advice.
" We may also de-identify or anonymize Personal Data to further our legitimate interests."
Grants the platform permission to de-identify or anonymize personal data for its own legitimate interests, establishing a lawful basis for data transformation activities.
AI-generated interpretation, not legal advice.
" We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and share it with third parties for our lawful business purposes, including to analyze, build and improve the Services and promote our business, provided that we will not share such data in a manner that could identify you. "
Grants permission to create aggregated, de-identified, or anonymized data from Personal Data and to use and share such data with third parties for business purposes including analyzing, building, and improving the Services, subject to a restriction against re-identification, establishing a lawful basis for derived data use including product development.
AI-generated interpretation, not legal advice.
" We retain Personal Data about you for as long as necessary to provide you with our Services or to perform our business or commercial purposes for collecting your Personal Data. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally. For example: We retain your Account Data for as long as you have an account with us. We retain your Payment Data for as long as we need to process your purchase or subscription. We retain your Device/IP Data for as long as we need it to ensure that our systems are working appropriately, effectively and efficiently. "
Establishes the obligation to retain Personal Data only as long as necessary for service delivery or business purposes, sets out factors for determining retention periods, and identifies exceptions permitting longer retention for legal compliance, dispute resolution, or fee collection.
AI-generated interpretation, not legal advice.
" We may receive information about you from some of our vendors who assist us with marketing or promotional services related to how you interact with our websites, applications, products, Services, advertisements or communications."
Discloses that advertising partner vendors may transmit personal data about user interactions with websites, applications, products, and communications to the company for marketing and promotional purposes.
AI-generated interpretation, not legal advice.
" Limitations of Liability. IN NO EVENT WILL EITHER PARTY BE LIABLE UNDER OR IN CONNECTION WITH THIS AGREEMENT UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY AND OTHERWISE, FOR ANY: (i) CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, ENHANCED, OR PUNITIVE DAMAGES; (ii) INCREASED COSTS, DIMINUTION IN VALUE OR LOST BUSINESS, PRODUCTION, REVENUES OR PROFITS; (iii) LOSS OF GOODWILL OR REPUTATION; (iv) USE, INABILITY TO USE, LOSS, INTERRUPTION, DELAY OR RECOVERY OF ANY DATA OR BREACH OF DATA OR SYSTEM SECURITY; OR (v) COST OF REPLACEMENT GOODS OR SERVICES, IN EACH CASE REGARDLESS OF WHETHER SUCH PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES OR WHETHER SUCH LOSSES OR DAMAGES WERE OTHERWISE FORESEEABLE. IN NO EVENT WILL EITHER PARTY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY AND OTHERWISE, EXCEED THE TOTAL AMOUNTS PAID TO UNIFY UNDER THIS AGREEMENT IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM. IN NO EVENT WILL UNIFY BE LIABLE UNDER OR IN CONNECTION WITH THIS AGREEMENT UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE, FOR ANY LIABILITY ARISING OUT OF THE THIRD PARTY PRODUCTS, THIRD PARTY PRODUCT DATA OR THIRD PARTY PRODUCT IDENTIFIERS, OR CUSTOMER’S OR ANY AUTHORIZED USER’S USE OF ANY OF THE FOREGOING. "
This segment limits both parties' liability by expressly excluding consequential, incidental, indirect, exemplary, special, enhanced, or punitive damages, as well as lost profits, loss of goodwill, data loss, and other categories of damages under any legal theory, capping the remedies available to each party under the agreement.
AI-generated interpretation, not legal advice.
" Examples of these legitimate interests include (as described in more detail above): Providing, customizing and improving the Services. Marketing the Services. Corresponding with you. Meeting legal requirements and enforcing legal terms. Completing corporate transactions. Consent: In some cases, we process Personal Data based on the consent you expressly grant to us at the time we collect such data. When we process Personal Data based on your consent, it will be expressly indicated to you at the point and time of collection. Other Processing Grounds: From time to time we may also need to process Personal Data to comply with a legal obligation, if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest. "
Identifies the legal bases under which personal data is processed (legitimate interests, consent, and other grounds), establishing the procedural and legal obligations the platform undertakes when processing personal data including consent-based collection.
AI-generated interpretation, not legal advice.
" Creating and managing your account or other user profiles. Processing orders or other transactions; billing. Providing our Customers with the products, services, information or data they request. Meeting or fulfilling the reason you provided the information to us. Providing support and assistance for the Services. Improving the Services, including testing, research, internal analytics and product development. Personalizing the Services, website content and communications based on your preferences. Doing fraud protection, security and debugging. Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the California Consumer Privacy Act, as amended by the California Privacy Rights Act of 2020 (the “CCPA”)."
Enumerates the specific permitted business purposes for which personal data may be collected and used, including account management, billing, service delivery, analytics, fraud protection, and product development, establishing the legal basis for each use.
AI-generated interpretation, not legal advice.
"If you do not allow these cookies then some or all of these services may not function properly. Performance Cookies. Performance Cookies allow us to understand how visitors use our Services. They do this by collecting information about the number of visitors to the Services, what pages visitors view on our Services and how long visitors are viewing pages on the Services. Certain Performance Cookies can also help us measure the performance of our advertising campaigns. For example, Google LLC (“Google”) uses cookies in connection with its Google Analytics services. Google’s ability to use and share information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt-out of Google’s use of Cookies by visiting the Google advertising opt-out page at www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/. Targeting Cookies. These Cookies may be set through our site by our Advertising Partners and can collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you. For more information about this, please see the section below titled “Information about Targeted Advertising.” You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. "
Discloses the use of Performance Cookies to measure visitor behavior and advertising campaign performance, and specifically identifies Google Analytics as a third-party cookie service whose data use practices are governed by Google's own policies, identifying a subprocessor and their data handling rights.
AI-generated interpretation, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Unify's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
21 verified clausesClauses in Unify's policies that work in your favour — commitments the platform made to you.
- Indemnity & liabilityindemnity direction
“CUSTOMER IS SOLELY RESPONSIBLE FOR ANY DECISIONS OR ACTIONS IT TAKES BASED ON THE THIRD PARTY PRODUCTS, AND UNIFY HEREBY DISCLAIMS THE RESULTS OF ANY SUCH DECISIONS OR ACTIONS. Indemnification. Unify Indemnification. Unify shall indemnify, defend, and ho…”
This segment establishes Unify's indemnification obligation, requiring Unify to indemnify, defend, and hold harmless Customer against third-party claims alleging that use of the Platform infringes US intellectual propert…
📍 Terms of Service › “Last Modified: April 9, 2025”Jump to exact text → - Privacy & data usesale/sharing of personal data
“To exercise the rights described in this Privacy Policy, you or, if you are a California resident, your Authorized Agent (defined below) must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we…”
Establishes the procedural requirements for submitting a valid CCPA rights request, specifying identity verification and request detail criteria, and introduces the concept of a 'Valid Request' as a defined procedural th…
- Designated security contact: privacy@unifygtm.com
📍 Privacy Policy › “Exercising Your Rights under CCPA”Jump to exact text → - Confidentiality
“Confidential Information. Definition. From time to time during the Subscription Term, either Party may disclose or make available to the other Party Confidential Information. Except for Personal Data, Confidential Information does not include information tha…”
This segment defines 'Confidential Information' and its exceptions (public domain, prior knowledge, third-party disclosure, independent development), establishing the scope of confidentiality obligations applicable throu…
📍 Terms of Service › “Last Modified: April 9, 2025”Jump to exact text → - Moderation & enforcementterms can change anytime
“All Notices to Customer shall be sent by email to the email address associated with Customer’s account or will be posted to the Platform. Notice is effective only: (i) upon receipt by (or, with respect to email, electronic confirmation of digital delivery to)…”
This segment establishes the notice procedure for communications to Customer via email or platform posting, specifies the conditions under which notice becomes effective, and introduces a force majeure clause excusing pa…
- Terms changes: advance notice promised
📍 Terms of Service › “353 Sacramento St, San Francisco, CA 94111”Jump to exact text → - Prompt ownershipfeedback ownership
“Intellectual Property Ownership; Feedback. Unify IP. Customer acknowledges that (i) as between Customer and Unify, Unify owns all right, title, and interest, including all intellectual property rights, in and to the Unify IP; and (ii) the applicable third-pa…”
This segment establishes that Unify owns all rights in the Unify IP and third-party providers own their respective products, while acknowledging that Customer retains ownership of Customer Data — defining the intellectua…
📍 Terms of Service › “Last Modified: April 9, 2025”Jump to exact text → - Privacy & data use
“If the GDPR applies to you, you have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email us at privacy@unifygtm.com . Please note that in some circums…”
Establishes that GDPR-covered individuals have rights with respect to their personal data and provides a procedure for submitting requests, while noting exceptions where the platform may not fully comply, creating enforc…
- Designated security contact: privacy@unifygtm.com
📍 Privacy Policy › “Data Subject Rights”Jump to exact text →
+ 15 more verified clauses of this kind on this platform, cited in full in the report.
📋 Rules you must follow
4 verified clausesWhat Unify requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
- Moderation & enforcementconduct restrictions
“including the Unify IP) for purposes of competitive or benchmarking analysis of Unify or the Services, the development, provision or use of any software or database derived from the Services or any competing service or product, or any other purpose that is to…”
This segment extends use restrictions to prohibit competitive benchmarking, development of competing services derived from the Services, circumvention of security controls, and unauthorized access beyond Authorized Users…
📍 Terms of Service › “Last Modified: April 9, 2025”Jump to exact text → - Moderation & enforcementconduct restrictions
“Use Restrictions. References to “Services” in this Section 2.4 shall be deemed to include Service Data (including all CRM Data) and any Third Party Products Customer or any Authorized Users use or access in connection with the Services. Neither Customer nor an…”
This segment restricts Customer and Authorized Users from using the Services beyond the expressly granted scope, and specifically prohibits copying, modifying, translating, or creating derivative works of the Services or…
📍 Terms of Service › “Last Modified: April 9, 2025”Jump to exact text → - Moderation & enforcementconduct restrictions
“Publicity. Unify may use Customer’s name and logo in marketing. Public announcements beyond referencing Customer as a customer of Unify shall be subject to Customer’s approval, not to be unreasonably withheld. Export Regulation. The Services utilize software…”
This segment grants Unify a permission to use Customer's name and logo in marketing materials, while conditioning broader public announcements on Customer approval, and imposes an export compliance restriction on Custome…
📍 Terms of Service › “353 Sacramento St, San Francisco, CA 94111”Jump to exact text → - Prompt ownership
“Customer represents, warrants and covenants that Customer has obtained all necessary consents and authorizations required by Applicable Laws and Customer’s contractual obligations to Unify and/or any third party to make the Customer Data and Authorization Cred…”
This segment requires Customer to obtain all legally and contractually required consents and authorizations before making Customer Data and Authorization Credentials available to Unify, ensuring no infringement of third-…
📍 Terms of Service › “Last Modified: April 9, 2025”Jump to exact text →
What the policies actually cover
12 topics- Product telemetry & usage tracking3 clauses
- Advertising & tracking1 protective6 clauses
- Sale or sharing of personal data5 protective5 clauses
- Children's data1 protective1 clause
- Government & law-enforcement disclosure2 clauses
- Data shared with other AI providers1 protective1 clause
- Damages & liability cap2 clauses
- Indemnity direction2 protective3 clauses
- Terms can change at any time1 protective1 clause
- Deletion rights & post-termination survival2 protective4 clauses
- Feedback ownership1 protective1 clause
- Conduct restrictions3 obligations3 clauses
46 further verified clauses are cited on this page but not yet assigned a topic.
Cross-clause notes
The Terms of Service, Terms of Service › “Last Modified: April 9, 2025” describes rights the platform takes in user content, and the Privacy Policy, Privacy Policy › “Other Permitted Purposes” describes disclosure of data to third parties or subprocessors. Both clauses are in force at the same time — read them together.
Verified retention clauses point in different directions: the Privacy Policy, Privacy Policy › “Data Retention” describes broad or open-ended retention, while the Terms of Service, Terms of Service › “Last Modified: April 9, 2025” describes deletion or erasure. Which clause controls in a given situation is not resolved by the documents' text alone — this is surfaced as an ambiguity, treated as Caution.
Automated cross-reference against the published rubric — not legal advice.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause allows indefinite, perpetual, or necessity-based retention.
“ We retain Personal Data about you for as long as necessary to provide you with our Services or to perform our business or commercial purposes for collecting your Personal Data. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data. In some cases ...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“Either Party may, notwithstanding anything to the contrary herein, disclose the terms and existence of this Agreement to its actual or potential investors, debtholders, acquirers or merger partners under customary confidentiality terms. Return of Materials; Effects of Termination/Expiration. On the expiration or termination of the Agreement, except with respect to Confidential Information that either Party is expr...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“Either Party may, notwithstanding anything to the contrary herein, disclose the terms and existence of this Agreement to its actual or potential investors, debtholders, acquirers or merger partners under customary confidentiality terms. Return of Materials; Effects of Termination/Expiration. On the expiration or termination of the Agreement, except with respect to Confidential Information that either Party is expr...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“Either Party may, notwithstanding anything to the contrary herein, disclose the terms and existence of this Agreement to its actual or potential investors, debtholders, acquirers or merger partners under customary confidentiality terms. Return of Materials; Effects of Termination/Expiration. On the expiration or termination of the Agreement, except with respect to Confidential Information that either Party is expr...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“Either Party may, notwithstanding anything to the contrary herein, disclose the terms and existence of this Agreement to its actual or potential investors, debtholders, acquirers or merger partners under customary confidentiality terms. Return of Materials; Effects of Termination/Expiration. On the expiration or termination of the Agreement, except with respect to Confidential Information that either Party is expr...”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | audit rights dpa residency | worsens | HIGH | 1 |
| All applicable tiers | commercial use | worsens | HIGH | 4 |
| All applicable tiers | data retention | conditional | MEDIUM | 8 |
| All applicable tiers | governing law disputes | conditional | MEDIUM | 4 |
| All applicable tiers | privacy data use | worsens | HIGH | 10 |
| All applicable tiers | subprocessors data sharing | worsens | HIGH | 2 |
| Free | commercial use | conditional | MEDIUM | 4 |
| Team / Business | audit rights dpa residency | worsens | HIGH | 1 |
| Team / Business | commercial use | worsens | HIGH | 5 |
| Team / Business | data retention | conditional | MEDIUM | 1 |
| Team / Business | privacy data use | worsens | HIGH | 9 |
| Team / Business | subprocessors data sharing | worsens | HIGH | 1 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
data sharing worsened from medium/third party or vendor sharing to high/sale or sell.
“CONFIDENTIAL INFORMATION . Definition. From time to time during the Subscription Term, either Party may disclose or make available to the other Party Confidential Information. Except for Personal Data, Confidential Information does not include information that is: (a) in the public domain; (b) rightfully known to the receiving Party at the time of disclosure on a non-confidential basis; (c) obtained by the receiving Party on a non-confidential basis from a third party; or (d) independently developed by the receiving Party without use of, reference to or reliance upon the disclosing Party’s Confidential Information. Duty. The receiving Party shall not disclose the disclosing Party’s Confidential Information to any person or entity, except to the receiving Party’s Representatives. The receiving Party will be responsible for all the acts and omissions of its Representatives as they relate to Confidential Information hereunder. Notwithstanding the foregoing, each Party may disclose Confidential Information to the limited extent required in order to (a) comply with the order of a court or other governmental body, or otherwise to comply with Applicable Laws; provided, that the Party making the disclosure pursuant to the order or legal requirement shall, to the extent legally permissible, give prior written notice of such disclosure obligation to the other Party and reasonably cooperate with the disclosing Party in the exercise of its right to obtain a protective order; or (b) establish a Party’s rights under this Agreement, including, without limitation, to make required court filings.”Before citation
“Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at privacy@unifygtm.com . If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at privacy@unifygtm.com with the subject line “Nevada Do Not Sell Request” and providing us with sufficient information for us to verify your identity and relationship with us. ”After citation
data sharing improved from high/sale or sell to medium/third party or vendor sharing.
“Depending on your state of residence, you may have the right to opt out from the “sale,” “share,” or disclosure of your Personal Data for the purposes of targeted advertising. These or similar terms may be defined differently depending the applicable U.S. State Privacy Law. Certain disclosures that we make to our Advertising Partners and Business Partners as part of our Services or for Targeted Advertising Purposes may be deemed a sale or share under certain U.S. State Privacy Laws. Additionally, Unify may be deemed a data broker in certain applicable states. We require our data providers to certify lawful collection and consent. You have the right to opt-out of the selling or share of your Personal Data by following the instructions in the “Exercising Your Rights under U.S. State Privacy Laws” section. Once you have submitted an opt-out request, we will not ask you to reauthorize the sale of your Personal Data for at least 12 months. Over the past 12 months, we may have sold and/or shared the following categories of your Personal Data to the categories of third parties listed above:”Before citation
“CONFIDENTIAL INFORMATION . Definition. From time to time during the Subscription Term, either Party may disclose or make available to the other Party Confidential Information. Except for Personal Data, Confidential Information does not include information that is: (a) in the public domain; (b) rightfully known to the receiving Party at the time of disclosure on a non-confidential basis; (c) obtained by the receiving Party on a non-confidential basis from a third party; or (d) independently developed by the receiving Party without use of, reference to or reliance upon the disclosing Party’s Confidential Information. Duty. The receiving Party shall not disclose the disclosing Party’s Confidential Information to any person or entity, except to the receiving Party’s Representatives. The receiving Party will be responsible for all the acts and omissions of its Representatives as they relate to Confidential Information hereunder. Notwithstanding the foregoing, each Party may disclose Confidential Information to the limited extent required in order to (a) comply with the order of a court or other governmental body, or otherwise to comply with Applicable Laws; provided, that the Party making the disclosure pursuant to the order or legal requirement shall, to the extent legally permissible, give prior written notice of such disclosure obligation to the other Party and reasonably cooperate with the disclosing Party in the exercise of its right to obtain a protective order; or (b) establish a Party’s rights under this Agreement, including, without limitation, to make required court filings.”After citation
data sharing worsened from medium/third party or vendor sharing to high/sale or sell.
“CONFIDENTIAL INFORMATION . Definition. From time to time during the Subscription Term, either Party may disclose or make available to the other Party Confidential Information. Except for Personal Data, Confidential Information does not include information that is: (a) in the public domain; (b) rightfully known to the receiving Party at the time of disclosure on a non-confidential basis; (c) obtained by the receiving Party on a non-confidential basis from a third party; or (d) independently developed by the receiving Party without use of, reference to or reliance upon the disclosing Party’s Confidential Information. Duty. The receiving Party shall not disclose the disclosing Party’s Confidential Information to any person or entity, except to the receiving Party’s Representatives. The receiving Party will be responsible for all the acts and omissions of its Representatives as they relate to Confidential Information hereunder. Notwithstanding the foregoing, each Party may disclose Confidential Information to the limited extent required in order to (a) comply with the order of a court or other governmental body, or otherwise to comply with Applicable Laws; provided, that the Party making the disclosure pursuant to the order or legal requirement shall, to the extent legally permissible, give prior written notice of such disclosure obligation to the other Party and reasonably cooperate with the disclosing Party in the exercise of its right to obtain a protective order; or (b) establish a Party’s rights under this Agreement, including, without limitation, to make required court filings.”Before citation
“Depending on your state of residence, you may have the right to opt out from the “sale,” “share,” or disclosure of your Personal Data for the purposes of targeted advertising. These or similar terms may be defined differently depending the applicable U.S. State Privacy Law. Certain disclosures that we make to our Advertising Partners and Business Partners as part of our Services or for Targeted Advertising Purposes may be deemed a sale or share under certain U.S. State Privacy Laws. Additionally, Unify may be deemed a data broker in certain applicable states. We require our data providers to certify lawful collection and consent. You have the right to opt-out of the selling or share of your Personal Data by following the instructions in the “Exercising Your Rights under U.S. State Privacy Laws” section. Once you have submitted an opt-out request, we will not ask you to reauthorize the sale of your Personal Data for at least 12 months. Over the past 12 months, we may have sold and/or shared the following categories of your Personal Data to the categories of third parties listed above:”After citation
data sharing improved from high/sale or sell to medium/third party or vendor sharing.
“ You have the right to opt-out of the sale or sharing of your Personal Data. For information on how to do so, please follow the instructions in the “Exercising Your Rights under U.S. State Privacy Laws” section below. Once you have submitted an opt-out request, we will not ask you to reauthorize the sale or share of your Personal Data for at least 12 months. To our knowledge, we do not sell or share the Personal Data of minors under 16 years of age. ”Before citation
“CONFIDENTIAL INFORMATION . Definition. From time to time during the Subscription Term, either Party may disclose or make available to the other Party Confidential Information. Except for Personal Data, Confidential Information does not include information that is: (a) in the public domain; (b) rightfully known to the receiving Party at the time of disclosure on a non-confidential basis; (c) obtained by the receiving Party on a non-confidential basis from a third party; or (d) independently developed by the receiving Party without use of, reference to or reliance upon the disclosing Party’s Confidential Information. Duty. The receiving Party shall not disclose the disclosing Party’s Confidential Information to any person or entity, except to the receiving Party’s Representatives. The receiving Party will be responsible for all the acts and omissions of its Representatives as they relate to Confidential Information hereunder. Notwithstanding the foregoing, each Party may disclose Confidential Information to the limited extent required in order to (a) comply with the order of a court or other governmental body, or otherwise to comply with Applicable Laws; provided, that the Party making the disclosure pursuant to the order or legal requirement shall, to the extent legally permissible, give prior written notice of such disclosure obligation to the other Party and reasonably cooperate with the disclosing Party in the exercise of its right to obtain a protective order; or (b) establish a Party’s rights under this Agreement, including, without limitation, to make required court filings.”After citation
data sharing worsened from medium/third party or vendor sharing to high/sale or sell.
“CONFIDENTIAL INFORMATION . Definition. From time to time during the Subscription Term, either Party may disclose or make available to the other Party Confidential Information. Except for Personal Data, Confidential Information does not include information that is: (a) in the public domain; (b) rightfully known to the receiving Party at the time of disclosure on a non-confidential basis; (c) obtained by the receiving Party on a non-confidential basis from a third party; or (d) independently developed by the receiving Party without use of, reference to or reliance upon the disclosing Party’s Confidential Information. Duty. The receiving Party shall not disclose the disclosing Party’s Confidential Information to any person or entity, except to the receiving Party’s Representatives. The receiving Party will be responsible for all the acts and omissions of its Representatives as they relate to Confidential Information hereunder. Notwithstanding the foregoing, each Party may disclose Confidential Information to the limited extent required in order to (a) comply with the order of a court or other governmental body, or otherwise to comply with Applicable Laws; provided, that the Party making the disclosure pursuant to the order or legal requirement shall, to the extent legally permissible, give prior written notice of such disclosure obligation to the other Party and reasonably cooperate with the disclosing Party in the exercise of its right to obtain a protective order; or (b) establish a Party’s rights under this Agreement, including, without limitation, to make required court filings.”Before citation
“ You have the right to opt-out of the sale or sharing of your Personal Data. For information on how to do so, please follow the instructions in the “Exercising Your Rights under U.S. State Privacy Laws” section below. Once you have submitted an opt-out request, we will not ask you to reauthorize the sale or share of your Personal Data for at least 12 months. To our knowledge, we do not sell or share the Personal Data of minors under 16 years of age. ”After citation
data sharing improved from high/sale or sell to medium/third party or vendor sharing.
“Depending on your state of residence, you may have the right to opt out from the “sale,” “share,” or disclosure of your Personal Data for the purposes of targeted advertising. These or similar terms may be defined differently depending the applicable U.S. State Privacy Law. Certain disclosures that we make to our Advertising Partners and Business Partners as part of our Services or for Targeted Advertising Purposes may be deemed a sale or share under certain U.S. State Privacy Laws. Additionally, Unify may be deemed a data broker in certain applicable states. We require our data providers to certify lawful collection and consent. You have the right to opt-out of the selling or share of your Personal Data by following the instructions in the “Exercising Your Rights under U.S. State Privacy Laws” section. Once you have submitted an opt-out request, we will not ask you to reauthorize the sale of your Personal Data for at least 12 months. Over the past 12 months, we may have sold and/or shared the following categories of your Personal Data to the categories of third parties listed above:”Before citation
“CONFIDENTIAL INFORMATION . Definition. From time to time during the Subscription Term, either Party may disclose or make available to the other Party Confidential Information. Except for Personal Data, Confidential Information does not include information that is: (a) in the public domain; (b) rightfully known to the receiving Party at the time of disclosure on a non-confidential basis; (c) obtained by the receiving Party on a non-confidential basis from a third party; or (d) independently developed by the receiving Party without use of, reference to or reliance upon the disclosing Party’s Confidential Information. Duty. The receiving Party shall not disclose the disclosing Party’s Confidential Information to any person or entity, except to the receiving Party’s Representatives. The receiving Party will be responsible for all the acts and omissions of its Representatives as they relate to Confidential Information hereunder. Notwithstanding the foregoing, each Party may disclose Confidential Information to the limited extent required in order to (a) comply with the order of a court or other governmental body, or otherwise to comply with Applicable Laws; provided, that the Party making the disclosure pursuant to the order or legal requirement shall, to the extent legally permissible, give prior written notice of such disclosure obligation to the other Party and reasonably cooperate with the disclosing Party in the exercise of its right to obtain a protective order; or (b) establish a Party’s rights under this Agreement, including, without limitation, to make required court filings.”After citation
Latest stance: sale or sell on privacy data use
“Depending on your state of residence, you may have the right to opt out from the “sale,” “share,” or disclosure of your Personal Data for the purposes of targeted advertising. These or similar terms may be defined differently depending the applicable U.S. State Privacy Law. Certain disclosures that we make to our Advertising Partners and Business Partners as part of our Services or for Targeted Advertising Purposes may be deemed a sale or share under certain U.S. State Privacy Laws. Additionally, Unify may be deemed a data broker in certain applicable states. We require our data providers to certify lawful collection and consent. You have the right to opt-out of the selling or share of your Personal Data by following the instructions in the “Exercising Your Rights under U.S. State Privacy Laws” section. Once you have submitted an opt-out request, we will not ask you to reauthorize the sale of your Personal Data for at least 12 months. Over the past 12 months, we may have sold and/or shared the following categories of your Personal Data to the categories of third parties listed above:”Open timeline citation
Latest stance: sale or sell on privacy data use
“Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at privacy@unifygtm.com . If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at privacy@unifygtm.com with the subject line “Nevada Do Not Sell Request” and providing us with sufficient information for us to verify your identity and relationship with us. ”Open timeline citation
Latest stance: third party or vendor sharing on subprocessors data sharing
“Vendors. For example: We may use analytics providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support. We may use vendors to obtain information to generate leads and create user profiles.”Open timeline citation
Latest stance: training permitted on training use
“Parties You Authorize, Access or Authenticate. This may include: Third parties you access through the Services. For example, part our Services may be linked to or allow you to access Google Workspace API offerings (the “Google Workspace APIs”). Your access to and use of the Google Workspace APIs is subject to the Google APIs Terms of Service and the Google APIs Services User Data Policy, each as may be updated and amended from time to time. For clarity, Google Workspace APIs are not and may not be used to develop, improve, or train generalized artificial intelligence and/or machine learning models.”Open timeline citation
Capture recency
- Privacy Policy:Last captured 2026-08-31· verified 2026-08-31
- Terms of Service:Last captured 2026-08-28· verified 2026-08-28
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↑ 305 more findings this quarter vs last (394 vs 89). First scan: June 2026.
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