Ubicloud procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | unknown | “ When purchasing and using our Services, you may specify the geographic region and jurisdiction in which your Services Content will be stored. You consent to the storage of your Services Content in, and transfer of your Services Content into, the geographic region and jurisdiction you select. Unless otherwise agreed in writing between you and Ubicloud, you agree that Ubicloud may transfer your Services Content in other geographic regions or jurisdictions at its sole discretion. You represent and warrant that such storage and transfer are adequately consented to by you and permissible pursuant to applicable laws, regulations, rules, and third-party rights, including rights of any End Users or other third parties whose personal data you might process in connection with the Services.” | Captured 2026-09-25Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ While we prefer to give advance notice of termination, we reserve the right, in our sole discretion, to terminate your access to all or any part of the Services at any time, with or without notice, effective immediately. Any such termination may result in the immediate forfeiture and destruction of data associated with your Account. Except as otherwise set forth herein or expressly agreed between the parties, any and all fees paid to us are non-refundable and any and all fees still owed to us at the time of such termination shall be immediately due and payable. Upon termination, any and all rights granted to you by these Terms will immediately be terminated, and you must also promptly discontinue all use of the Services. All provisions of these Terms which by their nature should reasonably be expected to survive termination shall survive termination. ” | Captured 2026-09-25Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ We use appropriate technical, administrative and physical security controls to protect your personal data. You can read about our security practices in our Trust Center and, for service specific practices, on the security page of each service in our Documentation. We’ll retain your personal data while you maintain an account with us, and for as long as required by the purpose for which we collected it. Personal data which we collected relating to a contract will be retained until the contract has been fully performed by both parties. Personal data collected for our legitimate interests will be retained as long as needed to fulfil such purpose. We may retain personal data for longer if you have given us consent for it or if we are required to do so to comply with our legal obligations, to resolve disputes and enforce agreements. ” | Captured 2026-09-25Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Without limiting Sections 8 and 9 or your obligations under this Section 4, Section 5, or Section 6, Ubicloud will implement reasonable and appropriate measures designed to help you secure your Services Content against accidental or unlawful loss, access or disclosure. You are responsible for properly configuring and using the Services and otherwise taking appropriate action to secure, protect and backup your account and your Services Content in a manner that will provide appropriate security and protection, which might include use of encryption to protect your Services Content from unauthorized access and routinely archiving your Services Content. Ubicloud does not promise to retain any preservations or backups of your Services Content. You are solely responsible for the integrity, preservation and backup of your Services Content, regardless of whether your use of Services includes a Ubicloud backup feature or functionality, and to the fullest extent permitted by law, Ubicloud shall have no liability for any data loss, unavailability, or other consequences related to the foregoing.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ We use third-party payment processors (the “ Payment Processors ”) to bill you through the payment account(s) linked to your Account (your “ Billing Information ”). The processing of payments may be subject to the Terms, conditions and policies of the Payment Processors in addition to these Terms. We are not responsible for acts or omissions of the Payment Processors. You agree to pay us, through the Payment Processors or as otherwise agreed to by Ubicloud, all sums for Services you select or use at applicable prices in accordance with our pricing and billing policies and you hereby authorize us and applicable Payment Processors to charge all such sums (including all applicable taxes) to the payment method(s) specified in or linked to your Account (your “ Payment Method ”).” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ We collect anonymized statistics from third-party website analytics provider Matomo to help understand our website traffic and usage and tailor our marketing efforts. We may also receive your personal data from other users within your organization, publicly available sources, third parties like vendors, resellers or partners for purposes outlined in this Privacy Notice. ” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ If you wish to process personal data of third parties with our Services, you alone remain the responsible party under data protection laws. Ubicloud is generally unable to determine whether a customer is processing personal data under applicable data protection laws, and in the absence of a data processing agreement, we assume that you are not processing third party personal data as part of your Services Content. Ubicloud will only process personal data as part of Services Content if you conclude a data processing agreement with us. Please contact us at info@ubicloud.com to obtain a copy of our data processing agreement for review and execution.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ We take care in selecting the organizations that may handle personal data on our behalf, including reviewing their security posture and data protection policies. They are bound by contractual obligations towards us to ensure the security, privacy, and confidentiality of your information. Please visit our sub-processors page for a list of our processor and sub-processors of customer account data. In addition, we may be required to share your personal data to satisfy applicable law, regulation, legal process, or governmental requests, including requests made by public authorities, or to enforce our Terms of Service. This includes sharing of your data to detect, prevent or otherwise address fraud, security, or technical issues or to protect our rights, property or safety, our users and the public. ” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ By entering into these Terms and using the Services, you agree to be billed on a recurring basis and to be automatically charged by us or our Payment Processors using your Payment Methods upon invoicing. If your Payment Method or payment of fees is subject to other Terms and conditions, as set forth in order forms, invoices or otherwise, then those other Terms and conditions apply in addition to these Terms. You may also be billed an amount up to your current balance at any time to verify the accuracy of your account information. We reserve the right to deactivate, terminate, prevent access to, disable services for, and/or delete any Accounts or access to the Services at any time at our sole discretion, including for nonpayment, late payment, or failure to charge your Payment Methods upon invoicing.” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ We may offer Service credits from time to time, and any provision of such credits is governed by the disclosures, Terms and policies concerning the credits. You acknowledge and agree that all credits, whether previously offered or otherwise, are revocable or subject to early expiration at any time and for any reason or no reason by us, including for abuse, misrepresentation of Account information, unauthorized transfer, or illegal conduct by you.” | Captured 2026-09-25Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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