TrueClaim procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | unknown | “ 5. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?” | Captured 2026-09-26Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section " HOW CAN YOU CONTACT US ABOUT THIS NOTICE? " below. We will consider and act upon any request in accordance with applicable data protection laws.” | Captured 2026-09-26Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ If you would at any time like to review or change the information in your account or terminate your account, you can: Contact us using the contact information provided.” | Captured 2026-09-26Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority . If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner . Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section " HOW CAN YOU CONTACT US ABOUT THIS NOTICE? " below. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section " HOW CAN YOU CONTACT US ABOUT THIS NOTICE? " below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. ” | Captured 2026-09-26Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | unknown | “ In Short: We may transfer, store, and process your information in countries other than your own. Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see " WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? " above), in the United States, and other countries. If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law. Binding Corporate Rules: These include a set of Binding Corporate Rules ("BCRs") established and implemented by TrueClaim. Our BCRs have been recognized by EEA and UK data protection authorities as providing an adequate level of protection to the personal information we process internationally. You can receive a copy of our BCRs by contacting us at hello@trytrueclaim.com ” | Captured 2026-09-26Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Category B - As long as the user has an account with us” | Captured 2026-09-26Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ 6. HOW LONG DO WE KEEP YOUR INFORMATION?” | Captured 2026-09-26Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ We will maintain certain data that you transmit to the Site for the purpose of managing the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data. ” | Captured 2026-09-26Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements. If you have questions or comments about your privacy rights, you may email us at hello@trytrueclaim.com. ” | Captured 2026-09-26Open source →Finding permalink → |
| Data retention | All applicable tiers | medium | “ In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. ” | Captured 2026-09-26Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ We will use and retain the collected personal information as needed to provide the Services or for: Category A - As long as the user has an account with us” | Captured 2026-09-26Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Category C - As long as the user has an account with us” | Captured 2026-09-26Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Category L - As long as the user has an account with us” | Captured 2026-09-26Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?” | Captured 2026-09-26Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ How do we use and share your personal information? More information about our data collection and sharing practices can be found in this privacy notice. You may contact us by email at hello@trytrueclaim.com, or by referring to the contact details at the bottom of this document. If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf. Will your information be shared with anyone else? We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf, following the same strict privacy protection obligations mandated by the CCPA. We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information. TrueClaim has not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. TrueClaim has disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months: The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under " WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? ". ” | Captured 2026-09-26Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy . All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. ” | Captured 2026-09-26Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ the categories of personal information that we sold, shared, or disclosed for a business purpose;” | Captured 2026-09-26Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ In Short: We may share information in specific situations described in this section and/or with the following categories of third parties. Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (" third parties ") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:” | Captured 2026-09-26Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;” | Captured 2026-09-26Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ We also may need to share your personal information in the following situations: Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.” | Captured 2026-09-26Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.). ” | Captured 2026-09-26Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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