tier differences · Terms of Service

Terrakotta policy finding

“ 5.3. If Customer believes that Company has billed Customer incorrectly, Customer must contact Company no later than 30 days after the closing date on the first billing statement in which the error or problem appeared, in order to receive an adjustment or credit. Inquiries should be directed to Company's customer support department. 5.4. Company may choose to bill through an invoice, in which case, full payment for invoices issued in any given month must be received by Company thirty (30) days after the mailing date of the invoice. Unpaid amounts are subject to a finance charge of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is lower, plus all expenses of collection and may result in immediate termination of Service. Customer shall be responsible for all taxes associated with Services other than U.S. taxes based on Company's net income.”

Document

Terms of Service

Captured

2026-09-25

Location

§ 5.3

Snapshot SHA-256

a2cdb6ea5b8e651f4f07ee35c0d85e1aff6f591de553609b4f91a5cbf76d0efe

Informational only, not legal advice. Terms change; verify the source and capture date.