{"platform":"Surething","slug":"surething","category":"Workflow & Automation","website":"https://surething.io","risk_rating":"high","verification":"fully_verified","verification_detail":{"tier":"fully_verified","partial_reason_code":"none","partial_reason_label":"Complete","blocked_core_documents":[]},"rating":{"value":"high","unknown_reason_code":"none","unknown_reason_label":"Rated"},"corpus_status":"corpus_complete","canonical":"https://airinetwork.com/platform/surething","machine_url":"https://airinetwork.com/api/machine/platform/surething","last_reviewed":"2026-07-20","findings_count":66,"findings":[{"surface":"output_ownership","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Excluding any User Content that you may provide (defined below), you acknowledge that all the intellectual property rights, including copyrights, patents, trade marks, and trade secrets, in the Site and its content are owned by Company or Company's suppliers. Neither these Terms (nor your access to the Site) transfers to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 2.1. Company and its suppliers reserve all rights not granted in these Terms. There are no implied licenses granted under these Terms.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20Excluding%20any%20User,granted%20under%20these%20Terms.","structural_citation":null,"citation_basis":null,"char_start":4779,"char_end":5407,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20We%20collect%20information,fill%20out%20a%20form.","structural_citation":null,"citation_basis":null,"char_start":2898,"char_end":3065,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" We use Cookies to enhance the performance and functionality of our platform but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the platform as we would not be able to remember that you had logged in previously.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20We%20use%20Cookies,had%20logged%20in%20previously.","structural_citation":null,"citation_basis":null,"char_start":23592,"char_end":23951,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" SureThing (\"we,\" \"our,\" or \"us\") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by SureThing.\n This Privacy Policy applies to our website, and its associated subdomains (collectively, our \"Service\") alongside our application, SureThing. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20SureThing%20(%22we%2C%22%20%22our%2C%22,our%20Terms%20of%20Service.","structural_citation":null,"citation_basis":null,"char_start":81,"char_end":633,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.\n Service: refers to the service provided by SureThing as described in the relative terms (if available) and on this platform.\n Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.\n Website: SureThing's site, which can be accessed via this URL: surething.io\n You: a person or entity that is registered with SureThing to use the Services.\n This Privacy Policy was created with Termify.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20Personal%20Data%3A%20any,was%20created%20with%20Termify.","structural_citation":null,"citation_basis":null,"char_start":2115,"char_end":2856,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" SureThing will collect End User Data necessary to provide the SureThing services to our customers. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20SureThing%20will%20collect,changing%20your%20privacy%20settings.","structural_citation":null,"citation_basis":null,"char_start":3643,"char_end":4131,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" To generate and return AI responses you request.\n To maintain service quality, prevent abuse, and troubleshoot failures.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20To%20generate%20and,abuse%2C%20and%20troubleshoot%20failures.","structural_citation":null,"citation_basis":null,"char_start":7581,"char_end":7702,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Content you choose to submit, such as prompts, messages, and draft text.\n Related context needed to fulfill your request, such as selected conversation context.\n Technical metadata required for reliability and security, such as request timestamps, device/app context, and diagnostic logs.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20Content%20you%20choose,context%2C%20and%20diagnostic%20logs.","structural_citation":null,"citation_basis":null,"char_start":7258,"char_end":7547,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" Any of the information we collect from you may be used in one of the following ways:\n To personalize your experience (your information helps us to better respond to your individual needs)\n To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)\n To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20Any%20of%20the,requests%20and%20support%20needs)","structural_citation":null,"citation_basis":null,"char_start":8708,"char_end":9172,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" To prevent, detect, and investigate fraud, abuse, and unauthorized activity","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20To%20prevent%2C%20detect%2C,abuse%2C%20and%20unauthorized%20activity","structural_citation":null,"citation_basis":null,"char_start":9289,"char_end":9365,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20By%20submitting%20your,bottom%20of%20each%20email.","structural_citation":null,"citation_basis":null,"char_start":9411,"char_end":10580,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" The rights you have to request updates or corrections to the information SureThing collects depend on your relationship with SureThing. Personnel may update or correct their information as detailed in our internal company employment policies.\n Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.\n You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. ","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20The%20rights%20you,us%20to%20locate.%20","structural_citation":null,"citation_basis":null,"char_start":13605,"char_end":15247,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected, and how we maintain this data under protection from being replicated or used in the wrong way.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20We%20may%20be,in%20the%20wrong%20way.","structural_citation":null,"citation_basis":null,"char_start":24517,"char_end":24824,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" We use \"Sessions\" to identify the areas of our platform that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20We%20use%20%22Sessions%22,by%20your%20web%20browser.","structural_citation":null,"citation_basis":null,"char_start":24271,"char_end":24447,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person's name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.\n The Data Protection Principles include requirements such as:\n Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.\n Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.\n Personal data should be held no longer than necessary to fulfil its purpose.\n People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20Any%20data%20that,moved%20to%20another%20organization.","structural_citation":null,"citation_basis":null,"char_start":25370,"char_end":26513,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" GDPR adds some new requirements regarding how companies should protect individuals' personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts it's simply the right thing to do. At SureThing we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20GDPR%20adds%20some,of%20this%20new%20regulation.","structural_citation":null,"citation_basis":null,"char_start":26548,"char_end":27043,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We and our service providers may automatically collect information about your device and your interaction with the Service, such as: operating system, browser type and version, screen resolution, language settings, hardware characteristics, timezone, IP address and approximate location, unique identifiers, and usage data such as pages viewed and access times.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20We%20and%20our,viewed%20and%20access%20times.","structural_citation":null,"citation_basis":null,"char_start":3206,"char_end":3568,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.\n CalOPPA users have the following rights:\n Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.\n Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.\n Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.\n Right to request that a business that sells a consumer's personal data, not sell the consumer's personal data.\n If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.\n We do not sell the Personal Information of our users.\n For more information about these rights, please contact us.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20CalOPPA%20requires%20us,rights%2C%20please%20contact%20us.","structural_citation":null,"citation_basis":null,"char_start":29483,"char_end":30779,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:\n Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.\n Company: when this policy mentions \"Company,\" \"we,\" \"us,\" or \"our,\" it refers to Super Intent, Inc., (2261 Market Street STE 46208 San Francisco, CA, 94114 US), that is responsible for your information under this Privacy Policy.\n Country: where SureThing or the owners/founders of SureThing are based, in this case is United States\n Customer: refers to the company, organization or person that signs up to use the SureThing Service to manage the relationships with your consumers or service users.\n Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit SureThing and use the services.\n IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.\n Personnel: refers to those individuals who are employed by SureThing or are under contract to perform a service on behalf of one of the parties.\n","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20To%20help%20explain,of%20the%20parties.%20","structural_citation":null,"citation_basis":null,"char_start":669,"char_end":2115,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"By using our SureThing, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.","caution":"Broad consent to the entire Privacy Policy is obtained through account registration or purchase, without granular opt-in for specific data uses. This may not satisfy GDPR's specific consent requirements.","provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=By%20using%20our%20SureThing%2C,agree%20to%20its%20terms.","structural_citation":null,"citation_basis":null,"char_start":18800,"char_end":18934,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to SureThing or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20We%20implement%20a,technical%2C%20or%20managerial%20safeguards.","structural_citation":null,"citation_basis":null,"char_start":11157,"char_end":12080,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.\n We are also required to communicate information about rights California residents have under California law. You may exercise the following rights:\n Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.\n Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.\n Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.\n Request that a business that sells a consumer's personal data, not sell the consumer's personal data.\n If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.\n We do not sell the Personal Information of our users.\n For more information about these rights, please contact us.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20The%20California%20Consumer,rights%2C%20please%20contact%20us.","structural_citation":null,"citation_basis":null,"char_start":27993,"char_end":29422,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Local Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20Local%20Storage%20sometimes,the%20HTTP%20request%20header.","structural_citation":null,"citation_basis":null,"char_start":23975,"char_end":24252,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.","caution":"Platform can unilaterally modify privacy terms; continued use constitutes acceptance. Notification method ('through our Service') may be easily missed. Only opt-out is account deletion.","provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=We%20may%20change%20our,can%20delete%20your%20account.","structural_citation":null,"citation_basis":null,"char_start":22174,"char_end":22718,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Company of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20You%20are%20responsible,with%20the%20above%20requirements.","structural_citation":null,"citation_basis":null,"char_start":2578,"char_end":3014,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"moderation_enforcement","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" The following terms constitute our \"Acceptable Use Policy\":\n You agree not to use the Site to collect, upload, transmit, display, or distribute any User Content (i) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right, (ii) that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another's privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is otherwise objectionable, (iii) that is harmful to minors in any way, or (iv) that is in violation of any law, regulation, or obligations or restrictions imposed by any third party.\n In addition, you agree not to: (i) upload, transmit, or distribute to or through the Site any computer viruses, worms, or any software intended to damage or alter a computer system or data; (ii) send through the Site unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (iii) use the Site to harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the Site, or violate the regulations, policies or procedures of such networks; (v) attempt to gain unauthorized access to the Site (or to other computer systems or networks connected to or used together with the Site), whether through password mining or any","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20The%20following%20terms,password%20mining%20or%20any","structural_citation":null,"citation_basis":null,"char_start":7746,"char_end":9541,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"moderation_enforcement","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" other means; (vi) harass or interfere with any other user's use and enjoyment of the Site; or (vii) use software or automated agents or scripts to produce multiple accounts on the Site, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Site (provided, however, that we conditionally grant to the operators of public search engines revocable permission to use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials, subject to the parameters set forth in our robots.txt file).","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20other%20means%3B%20(vi),in%20our%20robots.txt%20file).","structural_citation":null,"citation_basis":null,"char_start":9541,"char_end":10234,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on our Site. You are responsible for providing us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Continued use of our Site following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20These%20Terms%20are,conditions%20of%20such%20changes.","structural_citation":null,"citation_basis":null,"char_start":19547,"char_end":20356,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"moderation_enforcement","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" The Site may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from Company, or any products utilizing such data, in violation of the United States export laws or regulations.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20The%20Site%20may,export%20laws%20or%20regulations.","structural_citation":null,"citation_basis":null,"char_start":40804,"char_end":41145,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"moderation_enforcement","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Copyright © 2025 Super Intent, Inc. All rights reserved. All trademarks, logos and service marks (\"Marks\") displayed on the Site are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20Copyright%20%C2%A9%202025,may%20own%20the%20Marks.","structural_citation":null,"citation_basis":null,"char_start":43438,"char_end":43759,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"moderation_enforcement","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" In order to use certain features of the Site, you must register for an account (\"Account\") and provide certain information about yourself as prompted by the account registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the Site. Company may suspend or terminate your Account in accordance with Section 8.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20In%20order%20to,accordance%20with%20Section%208.","structural_citation":null,"citation_basis":null,"char_start":2012,"char_end":2539,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We reserve the right (but have no obligation) to review, refuse and/or remove any User Content in our sole discretion, and to investigate and/or take appropriate action against you in our sole discretion if you violate the Acceptable Use Policy or any other provision of these Terms or otherwise create liability for us or any other person. Such action may include removing or modifying your User Content, terminating your Account in accordance with Section 8, and/or reporting you to law enforcement authorities.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20We%20reserve%20the,to%20law%20enforcement%20authorities.","structural_citation":null,"citation_basis":null,"char_start":10260,"char_end":10774,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"moderation_enforcement","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Company respects the intellectual property of others and asks that users of our Site do the same. In connection with our Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination, in appropriate circumstances, of users of our online Site who are repeat infringers of intellectual property rights, including copyrights. If you believe that one of our users is, through the use of our Site, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c)) must be provided to our designated Copyright Agent:\n your physical or electronic signature;\n identification of the copyrighted work(s) that you claim to have been infringed;\n identification of the material on our services that you claim is infringing and that you request us to remove;\n sufficient information to permit us to locate such material;\n your address, telephone number, and e-mail address;\n a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and\n a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.\n","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20Company%20respects%20the,the%20copyright%20owner.%20","structural_citation":null,"citation_basis":null,"char_start":17668,"char_end":19169,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" Company reserves the right, at any time, to modify, suspend, or discontinue the Site (in whole or in part) with or without notice to you. You agree that Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Site or any part thereof.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20Company%20reserves%20the,or%20any%20part%20thereof.","structural_citation":null,"citation_basis":null,"char_start":4281,"char_end":4576,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"data_retention","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"We keep your information only so long as we need it to provide SureThing to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll either remove it from our systems or depersonalize it so that we can't identify you.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=We%20keep%20your%20information,we%20can%26%23x27%3Bt%20identify%20you.","structural_citation":null,"citation_basis":null,"char_start":10629,"char_end":11111,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"data_retention","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" We are committed to helping our customers meet the data subject rights requirements of GDPR. SureThing processes or stores all personal data in fully vetted, DPA compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.\n We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We've been set up as self service from the start and have always given you access to your data and your customers data. Our customer support team is here for you to answer any questions you might have about working with the API.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20We%20are%20committed,working%20with%20the%20API.","structural_citation":null,"citation_basis":null,"char_start":27131,"char_end":27962,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"data_retention","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.","caution":"Platform reserves the right to retain personal data indefinitely in backup systems even after a deletion request, with no defined retention period for those copies.","provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=You%20should%20be%20aware,reasonably%20and%20technically%20practicable.","structural_citation":null,"citation_basis":null,"char_start":14892,"char_end":15515,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" You acknowledge and agree that Company will have no obligation to provide you with any support or maintenance in connection with the Site.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20You%20acknowledge%20and,connection%20with%20the%20Site.","structural_citation":null,"citation_basis":null,"char_start":4616,"char_end":4755,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"indemnity_liability","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney's fees incurred by us in connection with the written notification and allegation of copyright infringement.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20Please%20note%20that%2C,allegation%20of%20copyright%20infringement.","structural_citation":null,"citation_basis":null,"char_start":19169,"char_end":19503,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" Each Site user is solely responsible for any and all of its own User Content. Since we do not control User Content, you acknowledge and agree that we are not responsible for any User Content, whether provided by you or by others. We make no guarantees regarding the accuracy, currency, suitability, appropriateness, or quality of any User Content. Your interactions with other Site users are solely between you and such users. You agree that Company will not be responsible for any loss or damage incurred as the result of any such interactions. If there is a dispute between you and any Site user, we are under no obligation to become involved.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20Each%20Site%20user,obligation%20to%20become%20involved.","structural_citation":null,"citation_basis":null,"char_start":12643,"char_end":13289,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"THE SITE IS PROVIDED ON AN \"AS-IS\" AND \"AS AVAILABLE\" BASIS, AND COMPANY (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE SITE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO 90 DAYS FROM THE DATE OF FIRST USE.","caution":"Complete disclaimer of all warranties, including accuracy, safety, and legal compliance of outputs. Platform makes no guarantee that outputs are legal or safe.","provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=THE%20SITE%20IS%20PROVIDED,DATE%20OF%20FIRST%20USE.","structural_citation":null,"citation_basis":null,"char_start":14349,"char_end":15105,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" THE SITE IS PROVIDED ON AN \"AS-IS\" AND \"AS AVAILABLE\" BASIS, AND COMPANY (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE SITE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO 90 DAYS FROM THE DATE OF FIRST USE.\n SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20THE%20SITE%20IS,NOT%20APPLY%20TO%20YOU.","structural_citation":null,"citation_basis":null,"char_start":14348,"char_end":15349,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" The Site may contain links to third-party websites and services, and/or display advertisements for third parties (collectively, \"Third-Party Links & Ads\"). Such Third-Party Links & Ads are not under the control of Company, and Company is not responsible for any Third-Party Links & Ads. Company provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads. You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party's terms and policies apply, including the third party's privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third-Party Links & Ads.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20The%20Site%20may,Third-Party%20Links%20%26%20Ads.","structural_citation":null,"citation_basis":null,"char_start":11644,"char_end":12617,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"indemnity_liability","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" You agree to indemnify and hold Company (and its officers, employees, and agents) harmless, including costs and attorneys' fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Site, (b) your violation of these Terms, (c) your violation of applicable laws or regulations or (d) your User Content. Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Company. Company will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20You%20agree%20to,becoming%20aware%20of%20it.","structural_citation":null,"citation_basis":null,"char_start":10803,"char_end":11557,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"confidentiality","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"You and Company agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties' attorneys, accountants, or business advisors, and then subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential.","caution":"Arbitration proceedings are confidential, preventing users from publicly disclosing evidence or outcomes, which could obscure patterns of platform misconduct.","provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=You%20and%20Company%20agree,the%20arbitration%20proceedings%20confidential.","structural_citation":null,"citation_basis":null,"char_start":28659,"char_end":29037,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"subprocessors_data_sharing","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"We request your permission before sending personal data to Anthropic for AI features. If you do not grant permission, we do not send your personal data for those AI requests. Where available, you can withdraw this permission in app settings, and future AI requests will no longer include your personal data for Anthropic processing.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=We%20request%20your%20permission,data%20for%20Anthropic%20processing.","structural_citation":null,"citation_basis":null,"char_start":7746,"char_end":8078,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"They may aggregate information about our advertising and what you see on the website and then provide auditing, research and reporting for us and our advertisers.\n We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=They%20may%20aggregate%20information,laws%2C%20rules%20and%20regulations.","structural_citation":null,"citation_basis":null,"char_start":6298,"char_end":6984,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We use Anthropic PBC (\"Anthropic\") as a third-party AI service provider to deliver AI-powered features such as drafting, summarization, and conversational responses.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20We%20use%20Anthropic,summarization%2C%20and%20conversational%20responses.","structural_citation":null,"citation_basis":null,"char_start":7047,"char_end":7213,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, \"Corporate Affiliate\" means any person or entity which directly or indirectly controls, is controlled by or is under common control with SureThing, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20We%20may%20disclose,of%20this%20Privacy%20Policy.","structural_citation":null,"citation_basis":null,"char_start":17035,"char_end":17530,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We receive some information from the third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a SureThing customer, we receive information from a third party that provides automated fraud detection services to SureThing. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20We%20receive%20some,changing%20your%20privacy%20settings.","structural_citation":null,"citation_basis":null,"char_start":4206,"char_end":4729,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"audit_rights_dpa_residency","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control the EU residents have, over their personal data.\n The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our customers' data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.","caution":null,"provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=%20GDPR%20is%20an,all%20our%20operations%20worldwide.","structural_citation":null,"citation_basis":null,"char_start":24848,"char_end":25337,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"This Privacy Policy is governed by the laws of United States without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.\n The laws of United States, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.","caution":"Exclusive US jurisdiction is imposed on all users globally. Non-US users (including EEA residents) may face significant barriers to enforcement despite GDPR rights. The Privacy Shield reference is outdated (Privacy Shield was invalidated in 2020).","provenance":{"source_url":"https://surething.io/privacy-policy","snapshot_sha256":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea","wayback_url":null,"deep_link":"https://surething.io/privacy-policy#:~:text=This%20Privacy%20Policy%20is,national%2C%20or%20international%20laws.","structural_citation":null,"citation_basis":null,"char_start":17555,"char_end":18174,"retrieved_at":"2026-06-07T02:27:34.471345+00:00"}},{"surface":"governing_law_disputes","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference (\"Notice\"), which shall occur within 45 days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties. Notice to Company that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to: [email protected] , or by regular mail to 2261 Market Street STE 46208, San Francisco, California 94114.","caution":"Mandatory informal dispute resolution conference is a condition precedent to arbitration, adding procedural burden on users before they can pursue formal relief.","provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=The%20party%20initiating%20a,San%20Francisco%2C%20California%2094114.","structural_citation":null,"citation_basis":null,"char_start":23130,"char_end":23650,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" These Terms evidence a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings. If the Informal Dispute Resolution Process described above does not resolve satisfactorily within 60 days after receipt of your Notice, you and Company agree that either party shall have the right to finally resolve the Dispute through binding arbitration. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims with an amount in controversy under $250,000, not inclusive of attorneys' fees and interest, shall be subject to JAMS' most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/ ; all other claims shall be subject to JAMS's most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/ . JAMS's rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267.\n A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the \"Request\"). ","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20These%20Terms%20evidence,arbitration%20(the%20%22Request%22).%20","structural_citation":null,"citation_basis":null,"char_start":24952,"char_end":26457,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" The parties shall bear their own attorneys' fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Request was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). If you or Company need to invoke the authority of a court of competent jurisdiction to compel arbitration, then the party that obtains an order compelling arbitration in such action shall have the right to collect from the other party its reasonable costs, necessary disbursements, and reasonable attorneys' fees incurred in securing an order compelling arbitration. The prevailing party in any court action relating to whether either party has satisfied any condition precedent to arbitration, including the Informal Dispute Resolution Process, is entitled to recover their reasonable costs, necessary disbursements, and reasonable attorneys' fees and costs.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20The%20parties%20shall,attorneys%26%23x27%3B%20fees%20and%20costs.","structural_citation":null,"citation_basis":null,"char_start":33987,"char_end":34977,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator's fees shall be paid by Company.\n You and Company agree to cooperate in good faith with the JAMS to implement the Batch Arbitration process including the payment of single filing and administrative fees for batches of Requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings.\n This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=In%20an%20effort%20to,forth%20in%20this%20provision.","structural_citation":null,"citation_basis":null,"char_start":36460,"char_end":37497,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"governing_law_disputes","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" The communications between you and Company use electronic means, whether you use the Site or send us emails, or whether Company posts notices on the Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if it were be in a hardcopy writing. The foregoing does not affect your non-waivable rights.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20The%20communications%20between,affect%20your%20non-waivable%20rights.","structural_citation":null,"citation_basis":null,"char_start":41546,"char_end":42150,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"governing_law_disputes","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" These Terms constitute the entire agreement between you and us regarding the use of the Site. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word \"including\" means \"including without limitation\". If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Your relationship to Company is that of an independent contractor, and neither party is an agent or partner of the other. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company's prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. Company may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20These%20Terms%20constitute,be%20binding%20upon%20assignees.","structural_citation":null,"citation_basis":null,"char_start":42178,"char_end":43391,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"governing_law_disputes","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"The Request must include: (1) the name, telephone number, mailing address, e-mail address of the party seeking arbitration and the account username (if applicable) as well as the email address associated with any applicable account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good-faith calculation of the amount in controversy in United States Dollars; (4) a statement certifying completion of the Informal Dispute Resolution process as described above; and (5) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration.\n If the party requesting arbitration is represented by counsel, the Request shall also include counsel's name, telephone number, mailing address, and email address. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel's knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (1) the Request is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery.\n","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=The%20Request%20must%20include%3A,investigation%20or%20discovery.%20","structural_citation":null,"citation_basis":null,"char_start":26457,"char_end":28085,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual party under applicable law, the arbitral forum's rules, and these Terms (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which any award (or decision not to render an award) is based, including the calculation of any damages awarded. The arbitrator shall follow the applicable law. The award of the arbitrator is final and binding upon you and us. Judgment on the arbitration award may be entered in any court having jurisdiction.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=The%20arbitrator%20shall%20have,any%20court%20having%20jurisdiction.","structural_citation":null,"citation_basis":null,"char_start":30740,"char_end":31427,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" You have the right to opt out of the provisions of this Arbitration Agreement by sending a timely written notice of your decision to opt out to the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or email to [email protected] , within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address and a clear statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have with us, or may enter into in the future with us.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20You%20have%20the,the%20future%20with%20us.","structural_citation":null,"citation_basis":null,"char_start":37535,"char_end":38279,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. In the time between a party receiving the Notice and the Informal Dispute Resolution Conference, nothing in this Arbitration Agreement shall prohibit the parties from engaging in informal communications to resolve the initiating party's Dispute. Engaging in the Informal Dispute Resolution Conference is a condition precedent and requirement that must be fulfilled before commencing arbitration. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the Informal Dispute Resolution Conference process required by this section.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20The%20Informal%20Dispute,required%20by%20this%20section.","structural_citation":null,"citation_basis":null,"char_start":23920,"char_end":24910,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" Unless you and Company otherwise agree, or the Batch Arbitration process discussed in Subsection 10.2(h) is triggered, the arbitration will be conducted in the county where you reside. Subject to the JAMS Rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration. If the JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any JAMS fees and costs will be solely as set forth in the applicable JAMS Rules.\n You and Company agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties' attorneys, accountants, or business advisors, and then subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20Unless%20you%20and,the%20arbitration%20proceedings%20confidential.","structural_citation":null,"citation_basis":null,"char_start":28085,"char_end":29037,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" There might be instances when a Dispute arises between you and Company. If that occurs, Company is committed to working with you to reach a reasonable resolution. You and Company agree that good faith informal efforts to resolve Disputes can result in a prompt, low-cost and mutually beneficial outcome. You and Company therefore agree that before either party commences arbitration against the other (or initiates an action in small claims court if a party so elects), we will personally meet and confer telephonically or via videoconference, in a good faith effort to resolve informally any Dispute covered by this Arbitration Agreement (\"Informal Dispute Resolution Conference\"). If you are represented by counsel, your counsel may participate in the conference, but you will also participate in the conference.\n The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference (\"Notice\"), which shall occur within 45 days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties. Notice to Company that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to: [email protected] , or by regular mail to 2261 Market Street STE 46208, San Francisco, California 94114. The Notice must include: (1) your name, telephone number, mailing address, e-mail address associated with your account (if you have one); (2) the name, telephone number, mailing address and e-mail address of your counsel, if any; and (3) a description of your Dispute.\n","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20There%20might%20be,of%20your%20Dispute.%20","structural_citation":null,"citation_basis":null,"char_start":22313,"char_end":23920,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" Notwithstanding any provision in these Terms to the contrary, we agree that if Company makes any future material change to this Arbitration Agreement, you may reject that change within 30 days of such change becoming effective by writing Company at the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or email to [email protected] . Unless you reject the change within 30 days of such change becoming effective by writing to Company in accordance with the foregoing, your continued use of the Site and/or Services, including the acceptance of products and services offered on the Site following the posting of changes to this Arbitration Agreement constitutes your acceptance of any such changes. Changes to this Arbitration Agreement do not provide you with a new opportunity to opt out of the Arbitration Agreement if you have previously agreed to a version of these Terms and did not validly opt out of arbitration. If you reject any change or update to this Arbitration Agreement, and you were bound by an existing agreement to arbitrate Disputes arising out of or relating in any way to your access to or use of the Services or of the Site, any communications you receive, any products sold or distributed through the Site, the Services, or these Terms, the provisions of this Arbitration Agreement as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms) remain in full force and effect. Company will continue to honor any valid opt outs of the Arbitration Agreement that you made to a prior version of these Terms.","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20Notwithstanding%20any%20provision,version%20of%20these%20Terms.","structural_citation":null,"citation_basis":null,"char_start":39180,"char_end":40782,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" To increase the efficiency of administration and resolution of arbitrations, you and Company agree that in the event that there are 100 or more individual Requests of a substantially similar nature filed against Company by or with the assistance of the same law firm, group of law firms, or organizations, within a 30 day period (or as soon as possible thereafter), the JAMS shall (1) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (\"Batch Arbitration\").\n All parties agree that Requests are of a \"substantially similar nature\" if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise the JAMS, and the JAMS shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (\"Administrative Arbitrator\"). ","caution":null,"provenance":{"source_url":"https://surething.io/terms-of-service","snapshot_sha256":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74","wayback_url":null,"deep_link":"https://surething.io/terms-of-service#:~:text=%20To%20increase%20the,process%20(%22Administrative%20Arbitrator%22).%20","structural_citation":null,"citation_basis":null,"char_start":35009,"char_end":36460,"retrieved_at":"2026-06-07T02:27:35.519023+00:00"}}],"documents":[{"doc_type":"terms","pdf_page_count":null,"extraction_method":null,"page_level_citations":false,"last_captured":"2026-07-20","last_verified_scan":"2026-07-20","verified_scan_count":3},{"doc_type":"privacy","pdf_page_count":null,"extraction_method":"static-revalidated","page_level_citations":false,"last_captured":"2026-07-20","last_verified_scan":"2026-07-20","verified_scan_count":3}],"clause_intelligence":{"clauses_count":297,"risk_patterns_count":101,"stance_events_count":101,"patterns_by_family":{"commercial_use":1,"dispute_resolution":43,"ip_license":7,"ip_ownership":7,"legal_burden":2,"privacy_sharing":41},"risk_summary":{"medium":84,"high":17},"evidence":[{"pattern_key":"commercial_use_restricted","pattern_family":"commercial_use","risk_rating":"medium","confidence":"high","stance_key":"commercial_use","stance_value":"restricted","evidence":"Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site solely for your own personal, noncommercial use.","reason":"The clause restricts commercial use.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"commercial_use","quote":"Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site solely for your own personal, noncommercial use.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20Subject%20to%20these,own%20personal%2C%20noncommercial%20use.","structural_citation":null,"citation_basis":null,"char_start":3067,"char_end":3248}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"You have the right to opt out of the provisions of this Arbitration Agreement by sending a timely written notice of your decision to opt out to the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or email to [email protected] , within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address and a clear statement that y...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"You have the right to opt out of the provisions of this Arbitration Agreement by sending a timely written notice of your decision to opt out to the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or email to [email protected] , within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address and a clear statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have with us, or may enter into in the future with us.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20You%20have%20the,the%20future%20with%20us.","structural_citation":null,"citation_basis":null,"char_start":37535,"char_end":38279}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"The arbitrator shall have exclusive authority to resolve all disputes subject to arbitration hereunder including, without limitation, any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement or any portion of the Arbitration Agreement, except for the following: (1) all Disputes arising out of or relating to the subsection entitled \"Waiver of Class or Other...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"The arbitrator shall have exclusive authority to resolve all disputes subject to arbitration hereunder including, without limitation, any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement or any portion of the Arbitration Agreement, except for the following: (1) all Disputes arising out of or relating to the subsection entitled \"Waiver of Class or Other Non-Individualized Relief,\" including any claim that all or part of the subsection entitled \"Waiver of Class or Other Non-Individualized Relief\" is unenforceable, illegal, void or voidable, or that such subsection entitled \"Waiver of Class or Other Non-Individualized Relief\" has been breached, shall be decided by a court of competent jurisdiction and not by an arbitrator; (2) except as expressly contemplated in the subsection entitled \"Batch Arbitration,\" all Disputes about the payment of arbitration fees shall be decided only by a court of competent jurisdiction and not by an arbitrator; (3) all Disputes about whether either party has satisfied any condition precedent to arbitration shall be decided only by a court of competent jurisdiction and not by an arbitrator; and (4) all Disputes about which version of the Arbitration Agreement applies shall be decided only by a court of competent jurisdiction and not by an arbitrator. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties, except as expressly provided in the subsection entitled \"Batch Arbitration.\" The arbitrator shall have the authority to grant motions dispositive of all or part of any claim or dispute.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20The%20arbitrator%20shall,claim%20or%20dispute.%20","structural_citation":null,"citation_basis":null,"char_start":29075,"char_end":30740}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"You further agree that any Dispute that you have with Company as detailed in this Arbitration Agreement must be initiated via arbitration within the applicable statute of limitation for that claim or controversy, or it will be forever time barred. Likewise, you agree that all applicable statutes of limitation will apply to such arbitration in the same manner as those statutes of limitation would apply in the appli...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"You further agree that any Dispute that you have with Company as detailed in this Arbitration Agreement must be initiated via arbitration within the applicable statute of limitation for that claim or controversy, or it will be forever time barred. Likewise, you agree that all applicable statutes of limitation will apply to such arbitration in the same manner as those statutes of limitation would apply in the applicable court of competent jurisdiction.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=You%20further%20agree%20that,court%20of%20competent%20jurisdiction.","structural_citation":null,"citation_basis":null,"char_start":38698,"char_end":39153}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"You agree that any dispute between you and any of the Company Parties relating in any way to the Site, the services offered on the Site (the \"Services\") or these Terms will be resolved by binding arbitration, rather than in court, except that (1) you and the Company Parties may assert individualized claims in small claims court if the claims qualify, remain in such court and advance solely on an individual, non-cl...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"You agree that any dispute between you and any of the Company Parties relating in any way to the Site, the services offered on the Site (the \"Services\") or these Terms will be resolved by binding arbitration, rather than in court, except that (1) you and the Company Parties may assert individualized claims in small claims court if the claims qualify, remain in such court and advance solely on an individual, non-class basis; and (2) you or the Company Parties may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). This Arbitration Agreement shall survive the expiration or termination of these Terms and shall apply, without limitation, to all claims that arose or were asserted before you agreed to these Terms (in accordance with the preamble) or any prior version of these Terms. This Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state or local agencies. Such agencies can, if the law allows, seek relief against the Company Parties on your behalf. For purposes of this Arbitration Agreement, \"Dispute\" will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of the Agreement as well as claims that may arise after the termination of these Terms.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20You%20agree%20that,termination%20of%20these%20Terms.","structural_citation":null,"citation_basis":null,"char_start":20874,"char_end":22271}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"These Terms evidence a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings. If the Informal Dispute Resolution Process described above does not resolve satisfactorily with...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"These Terms evidence a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings. If the Informal Dispute Resolution Process described above does not resolve satisfactorily within 60 days after receipt of your Notice, you and Company agree that either party shall have the right to finally resolve the Dispute through binding arbitration. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims with an amount in controversy under $250,000, not inclusive of attorneys' fees and interest, shall be subject to JAMS' most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/ ; all other claims shall be subject to JAMS's most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/ . JAMS's rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267. A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the \"Request\").","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20These%20Terms%20evidence,arbitration%20(the%20%22Request%22).%20","structural_citation":null,"citation_basis":null,"char_start":24952,"char_end":26457}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"There might be instances when a Dispute arises between you and Company. If that occurs, Company is committed to working with you to reach a reasonable resolution. You and Company agree that good faith informal efforts to resolve Disputes can result in a prompt, low-cost and mutually beneficial outcome. You and Company therefore agree that before either party commences arbitration against the other (or initiates an...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"There might be instances when a Dispute arises between you and Company. If that occurs, Company is committed to working with you to reach a reasonable resolution. You and Company agree that good faith informal efforts to resolve Disputes can result in a prompt, low-cost and mutually beneficial outcome. You and Company therefore agree that before either party commences arbitration against the other (or initiates an action in small claims court if a party so elects), we will personally meet and confer telephonically or via videoconference, in a good faith effort to resolve informally any Dispute covered by this Arbitration Agreement (\"Informal Dispute Resolution Conference\"). If you are represented by counsel, your counsel may participate in the conference, but you will also participate in the conference. The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference (\"Notice\"), which shall occur within 45 days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties. Notice to Company that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to: [email protected] , or by regular mail to 2261 Market Street STE 46208, San Francisco, California 94114. The Notice must include: (1) your name, telephone number, mailing address, e-mail address associated with your account (if you have one); (2) the name, telephone number, mailing address and e-mail address of your counsel, if any; and (3) a description of your Dispute.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20There%20might%20be,of%20your%20Dispute.%20","structural_citation":null,"citation_basis":null,"char_start":22313,"char_end":23920}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"Except as provided in the subsection entitled \"Waiver of Class or Other Non-Individualized Relief\", if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect. You further agree that any Dispute t...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"Except as provided in the subsection entitled \"Waiver of Class or Other Non-Individualized Relief\", if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect. You further agree that any Dispute that you have with Company as detailed in this Arbitration Agreement must be initiated via arbitration within the applicable statute of limitation for that claim or controversy, or it will be forever time barred. Likewise, you agree that all applicable statutes of limitation will apply to such arbitration in the same manner as those statutes of limitation would apply in the applicable court of competent jurisdiction.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20Except%20as%20provided,court%20of%20competent%20jurisdiction.","structural_citation":null,"citation_basis":null,"char_start":38316,"char_end":39153}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"You agree that any dispute between you and any of the Company Parties relating in any way to the Site, the services offered on the Site (the \"Services\") or these Terms will be resolved by binding arbitration, rather than in court, except that (1) you and the Company Parties may assert individualized claims in small claims court if the claims qualify, remain in such court and advance solely on an individual, non-cl...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"You agree that any dispute between you and any of the Company Parties relating in any way to the Site, the services offered on the Site (the \"Services\") or these Terms will be resolved by binding arbitration, rather than in court, except that (1) you and the Company Parties may assert individualized claims in small claims court if the claims qualify, remain in such court and advance solely on an individual, non-class basis; and (2) you or the Company Parties may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). This Arbitration Agreement shall survive the expiration or termination of these Terms and shall apply, without limitation, to all claims that arose or were asserted before you agreed to these Terms (in accordance with the preamble) or any prior version of these Terms.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=You%20agree%20that%20any,version%20of%20these%20Terms.","structural_citation":null,"citation_basis":null,"char_start":20875,"char_end":21795}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. In th...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. In the time between a party receiving the Notice and the Informal Dispute Resolution Conference, nothing in this Arbitration Agreement shall prohibit the parties from engaging in informal communications to resolve the initiating party's Dispute. Engaging in the Informal Dispute Resolution Conference is a condition precedent and requirement that must be fulfilled before commencing arbitration. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the Informal Dispute Resolution Conference process required by this section.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20The%20Informal%20Dispute,required%20by%20this%20section.","structural_citation":null,"citation_basis":null,"char_start":23920,"char_end":24910}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"EXCEPT AS SPECIFIED IN SECTION 10.2(A) YOU AND THE COMPANY PARTIES HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and the Company Parties are instead electing that all covered claims and disputes shall be resolved exclusively by arbitration under this Arbitration Agreement, except as specified in Section 10.2(a) above. An arbitrator can awar...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"EXCEPT AS SPECIFIED IN SECTION 10.2(A) YOU AND THE COMPANY PARTIES HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and the Company Parties are instead electing that all covered claims and disputes shall be resolved exclusively by arbitration under this Arbitration Agreement, except as specified in Section 10.2(a) above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow these Terms as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20EXCEPT%20AS%20SPECIFIED,to%20very%20limited%20review.","structural_citation":null,"citation_basis":null,"char_start":31462,"char_end":32116}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims with an amount in controversy under $250,000, not inclusive of attorneys' fees and interest, shall be subject to JAMS' most current version of the Streamlined Arbitra...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims with an amount in controversy under $250,000, not inclusive of attorneys' fees and interest, shall be subject to JAMS' most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/ ; all other claims shall be subject to JAMS's most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/ . JAMS's rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=Federal%20Arbitration%20Act%20governs,calling%20JAMS%20at%20800-352-5267.","structural_citation":null,"citation_basis":null,"char_start":25536,"char_end":26335}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"Unless you and Company otherwise agree, or the Batch Arbitration process discussed in Subsection 10.2(h) is triggered, the arbitration will be conducted in the county where you reside. Subject to the JAMS Rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration. If the JAMS is not available to arbitrate, the parti...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"Unless you and Company otherwise agree, or the Batch Arbitration process discussed in Subsection 10.2(h) is triggered, the arbitration will be conducted in the county where you reside. Subject to the JAMS Rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration. If the JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any JAMS fees and costs will be solely as set forth in the applicable JAMS Rules. You and Company agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties' attorneys, accountants, or business advisors, and then subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20Unless%20you%20and,the%20arbitration%20proceedings%20confidential.","structural_citation":null,"citation_basis":null,"char_start":28085,"char_end":29037}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"Please read the following arbitration agreement in this Section (the \"Arbitration Agreement\") carefully. It requires you to arbitrate disputes with Company, its parent companies, subsidiaries, affiliates, successors and assigns and all of their respective officers, directors, employees, agents, and representatives (collectively, the \"Company Parties\") and limits the manner in which you can seek relief from the Com...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"Please read the following arbitration agreement in this Section (the \"Arbitration Agreement\") carefully. It requires you to arbitrate disputes with Company, its parent companies, subsidiaries, affiliates, successors and assigns and all of their respective officers, directors, employees, agents, and representatives (collectively, the \"Company Parties\") and limits the manner in which you can seek relief from the Company Parties.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20Please%20read%20the,from%20the%20Company%20Parties.","structural_citation":null,"citation_basis":null,"char_start":20390,"char_end":20821}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"Notwithstanding any provision in these Terms to the contrary, we agree that if Company makes any future material change to this Arbitration Agreement, you may reject that change within 30 days of such change becoming effective by writing Company at the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or email to [email protected] . Unless you reject the change within 30 days o...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"Notwithstanding any provision in these Terms to the contrary, we agree that if Company makes any future material change to this Arbitration Agreement, you may reject that change within 30 days of such change becoming effective by writing Company at the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or email to [email protected] . Unless you reject the change within 30 days of such change becoming effective by writing to Company in accordance with the foregoing, your continued use of the Site and/or Services, including the acceptance of products and services offered on the Site following the posting of changes to this Arbitration Agreement constitutes your acceptance of any such changes. Changes to this Arbitration Agreement do not provide you with a new opportunity to opt out of the Arbitration Agreement if you have previously agreed to a version of these Terms and did not validly opt out of arbitration.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=Notwithstanding%20any%20provision%20in,opt%20out%20of%20arbitration.","structural_citation":null,"citation_basis":null,"char_start":39181,"char_end":40138}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"The website located at surething.io (the \"Site\") is a copyrighted work belonging to Super Intent, Inc. (\"Company\", \"us\", \"our\", and \"we\"). Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms. These Terms of Use (these \"...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"The website located at surething.io (the \"Site\") is a copyrighted work belonging to Super Intent, Inc. (\"Company\", \"us\", \"our\", and \"we\"). Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms. These Terms of Use (these \"Terms\") set forth the legally binding terms and conditions that govern your use of the Site. By accessing or using the Site, you are accepting these Terms (on behalf of yourself or the entity that you represent), and you represent and warrant that you have the right, authority, and capacity to enter into these Terms (on behalf of yourself or the entity that you represent). You may not access or use the Site or accept the Terms if you are not at least 18 years old. If you do not agree with all of the provisions of these Terms, do not access and/or use the Site. PLEASE BE AWARE THAT SECTION 10.2 CONTAINS PROVISIONS GOVERNING HOW TO RESOLVE DISPUTES BETWEEN YOU AND COMPANY. AMONG OTHER THINGS, SECTION 10.2 INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 10.2 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION 10.2 CAREFULLY. UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE WITHIN 30 DAYS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20The%20website%20located,YOUR%20RIGHT%20TO%20PURSUE","structural_citation":null,"citation_basis":null,"char_start":81,"char_end":1881}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"The parties shall bear their own attorneys' fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Request was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). If you or Company need to invoke the authority of a court of competent jurisdiction to compel arb...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"The parties shall bear their own attorneys' fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Request was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). If you or Company need to invoke the authority of a court of competent jurisdiction to compel arbitration, then the party that obtains an order compelling arbitration in such action shall have the right to collect from the other party its reasonable costs, necessary disbursements, and reasonable attorneys' fees incurred in securing an order compelling arbitration. The prevailing party in any court action relating to whether either party has satisfied any condition precedent to arbitration, including the Informal Dispute Resolution Process, is entitled to recover their reasonable costs, necessary disbursements, and reasonable attorneys' fees and costs.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20The%20parties%20shall,attorneys%26%23x27%3B%20fees%20and%20costs.","structural_citation":null,"citation_basis":null,"char_start":33987,"char_end":34977}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"The Request must include: (1) the name, telephone number, mailing address, e-mail address of the party seeking arbitration and the account username (if applicable) as well as the email address associated with any applicable account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good-faith calculation of the amount i...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"The Request must include: (1) the name, telephone number, mailing address, e-mail address of the party seeking arbitration and the account username (if applicable) as well as the email address associated with any applicable account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good-faith calculation of the amount in controversy in United States Dollars; (4) a statement certifying completion of the Informal Dispute Resolution process as described above; and (5) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration. If the party requesting arbitration is represented by counsel, the Request shall also include counsel's name, telephone number, mailing address, and email address. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel's knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (1) the Request is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=The%20Request%20must%20include%3A,investigation%20or%20discovery.%20","structural_citation":null,"citation_basis":null,"char_start":26457,"char_end":28085}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator's fees shall be paid by Company. You and Company agree to cooperate in good faith with the JAMS to implement the Batch Arbitration process including the payment of...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator's fees shall be paid by Company. You and Company agree to cooperate in good faith with the JAMS to implement the Batch Arbitration process including the payment of single filing and administrative fees for batches of Requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings. This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=In%20an%20effort%20to,forth%20in%20this%20provision.","structural_citation":null,"citation_basis":null,"char_start":36460,"char_end":37497}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"low","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"To increase the efficiency of administration and resolution of arbitrations, you and Company agree that in the event that there are 100 or more individual Requests of a substantially similar nature filed against Company by or with the assistance of the same law firm, group of law firms, or organizations, within a 30 day period (or as soon as possible thereafter), the JAMS shall (1) administer the arbitration deman...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"To increase the efficiency of administration and resolution of arbitrations, you and Company agree that in the event that there are 100 or more individual Requests of a substantially similar nature filed against Company by or with the assistance of the same law firm, group of law firms, or organizations, within a 30 day period (or as soon as possible thereafter), the JAMS shall (1) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (\"Batch Arbitration\").","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=To%20increase%20the%20efficiency,final%20award%20(%22Batch%20Arbitration%22).","structural_citation":null,"citation_basis":null,"char_start":35010,"char_end":35955}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"If you reject any change or update to this Arbitration Agreement, and you were bound by an existing agreement to arbitrate Disputes arising out of or relating in any way to your access to or use of the Services or of the Site, any communications you receive, any products sold or distributed through the Site, the Services, or these Terms, the provisions of this Arbitration Agreement as of the date you first accepte...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"If you reject any change or update to this Arbitration Agreement, and you were bound by an existing agreement to arbitrate Disputes arising out of or relating in any way to your access to or use of the Services or of the Site, any communications you receive, any products sold or distributed through the Site, the Services, or these Terms, the provisions of this Arbitration Agreement as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms) remain in full force and effect. Company will continue to honor any valid opt outs of the Arbitration Agreement that you made to a prior version of these Terms.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=If%20you%20reject%20any,version%20of%20these%20Terms.","structural_citation":null,"citation_basis":null,"char_start":40139,"char_end":40782}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"The parties shall bear their own attorneys' fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Request was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). If you or Company need to invoke the authority of a court of competent jurisdiction to compel arb...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"The parties shall bear their own attorneys' fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Request was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). If you or Company need to invoke the authority of a court of competent jurisdiction to compel arbitration, then the party that obtains an order compelling arbitration in such action shall have the right to collect from the other party its reasonable costs, necessary disbursements, and reasonable attorneys' fees incurred in securing an order compelling arbitration. The prevailing party in any court action relating to whether either party has satisfied any condition precedent to arbitration, including the Informal Dispute Resolution Process, is entitled to recover their reasonable costs, necessary disbursements, and reasonable attorneys' fees and costs.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=The%20parties%20shall%20bear,attorneys%26%23x27%3B%20fees%20and%20costs.","structural_citation":null,"citation_basis":null,"char_start":33988,"char_end":34977}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"You have the right to opt out of the provisions of this Arbitration Agreement by sending a timely written notice of your decision to opt out to the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or email to [email protected] , within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address and a clear statement that y...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"You have the right to opt out of the provisions of this Arbitration Agreement by sending a timely written notice of your decision to opt out to the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or email to [email protected] , within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address and a clear statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have with us, or may enter into in the future with us.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=You%20have%20the%20right,the%20future%20with%20us.","structural_citation":null,"citation_basis":null,"char_start":37536,"char_end":38279}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"YOU AND COMPANY AGREE THAT, EXCEPT AS SPECIFIED IN SUBSECTION 10.2(H) EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, ...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"YOU AND COMPANY AGREE THAT, EXCEPT AS SPECIFIED IN SUBSECTION 10.2(H) EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party's individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under the Subsection 10.2(h) entitled \"Batch Arbitration.\" Notwithstanding anything to the contrary in this Arbitration Agreement, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this subsection, \"Waiver of Class or Other Non-Individualized Relief,\" are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Company agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of California. All other Disputes shall be arbitrated or litigated in small claims court. This subsection does not prevent you or Company from participating in a class-wide settlement of claims.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20YOU%20AND%20COMPANY,class-wide%20settlement%20of%20claims.","structural_citation":null,"citation_basis":null,"char_start":32181,"char_end":33942}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"These Terms evidence a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings. If the Informal Dispute Resolution Process described above does not resolve satisfactorily with...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"These Terms evidence a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings. If the Informal Dispute Resolution Process described above does not resolve satisfactorily within 60 days after receipt of your Notice, you and Company agree that either party shall have the right to finally resolve the Dispute through binding arbitration. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims with an amount in controversy under $250,000, not inclusive of attorneys' fees and interest, shall be subject to JAMS' most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/ ; all other claims shall be subject to JAMS's most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=These%20Terms%20evidence%20a,Procedures%2C%20available%20at%20http%3A%2F%2Fwww.jamsadr.com%2Frules-comprehensive-arbitration%2F","structural_citation":null,"citation_basis":null,"char_start":24953,"char_end":26241}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual party under applicable law, the arbitral forum's rules, and these Terms (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which any award (or decision not to ren...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual party under applicable law, the arbitral forum's rules, and these Terms (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which any award (or decision not to render an award) is based, including the calculation of any damages awarded. The arbitrator shall follow the applicable law. The award of the arbitrator is final and binding upon you and us. Judgment on the arbitration award may be entered in any court having jurisdiction.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=The%20arbitrator%20shall%20have,any%20court%20having%20jurisdiction.","structural_citation":null,"citation_basis":null,"char_start":30740,"char_end":31427}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"To increase the efficiency of administration and resolution of arbitrations, you and Company agree that in the event that there are 100 or more individual Requests of a substantially similar nature filed against Company by or with the assistance of the same law firm, group of law firms, or organizations, within a 30 day period (or as soon as possible thereafter), the JAMS shall (1) administer the arbitration deman...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"To increase the efficiency of administration and resolution of arbitrations, you and Company agree that in the event that there are 100 or more individual Requests of a substantially similar nature filed against Company by or with the assistance of the same law firm, group of law firms, or organizations, within a 30 day period (or as soon as possible thereafter), the JAMS shall (1) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (\"Batch Arbitration\"). All parties agree that Requests are of a \"substantially similar nature\" if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise the JAMS, and the JAMS shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (\"Administrative Arbitrator\").","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20To%20increase%20the,process%20(%22Administrative%20Arbitrator%22).%20","structural_citation":null,"citation_basis":null,"char_start":35009,"char_end":36460}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"EXCEPT AS SPECIFIED IN SECTION 10.2(A) YOU AND THE COMPANY PARTIES HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and the Company Parties are instead electing that all covered claims and disputes shall be resolved exclusively by arbitration under this Arbitration Agreement, except as specified in Section 10.2(a) above. An arbitrator can awar...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"EXCEPT AS SPECIFIED IN SECTION 10.2(A) YOU AND THE COMPANY PARTIES HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and the Company Parties are instead electing that all covered claims and disputes shall be resolved exclusively by arbitration under this Arbitration Agreement, except as specified in Section 10.2(a) above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow these Terms as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=EXCEPT%20AS%20SPECIFIED%20IN,to%20very%20limited%20review.","structural_citation":null,"citation_basis":null,"char_start":31463,"char_end":32116}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"Notwithstanding any provision in these Terms to the contrary, we agree that if Company makes any future material change to this Arbitration Agreement, you may reject that change within 30 days of such change becoming effective by writing Company at the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or email to [email protected] . Unless you reject the change within 30 days o...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"Notwithstanding any provision in these Terms to the contrary, we agree that if Company makes any future material change to this Arbitration Agreement, you may reject that change within 30 days of such change becoming effective by writing Company at the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or email to [email protected] . Unless you reject the change within 30 days of such change becoming effective by writing to Company in accordance with the foregoing, your continued use of the Site and/or Services, including the acceptance of products and services offered on the Site following the posting of changes to this Arbitration Agreement constitutes your acceptance of any such changes. Changes to this Arbitration Agreement do not provide you with a new opportunity to opt out of the Arbitration Agreement if you have previously agreed to a version of these Terms and did not validly opt out of arbitration. If you reject any change or update to this Arbitration Agreement, and you were bound by an existing agreement to arbitrate Disputes arising out of or relating in any way to your access to or use of the Services or of the Site, any communications you receive, any products sold or distributed through the Site, the Services, or these Terms, the provisions of this Arbitration Agreement as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms) remain in full force and effect. Company will continue to honor any valid opt outs of the Arbitration Agreement that you made to a prior version of these Terms.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20Notwithstanding%20any%20provision,version%20of%20these%20Terms.","structural_citation":null,"citation_basis":null,"char_start":39180,"char_end":40782}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"Notwithstanding anything to the contrary in this Arbitration Agreement, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this subsection, \"Waiver of Class or Other Non-Individualized Relief,\" are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Company agree that t...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"Notwithstanding anything to the contrary in this Arbitration Agreement, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this subsection, \"Waiver of Class or Other Non-Individualized Relief,\" are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Company agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of California. All other Disputes shall be arbitrated or litigated in small claims court. This subsection does not prevent you or Company from participating in a class-wide settlement of claims.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=Notwithstanding%20anything%20to%20the,class-wide%20settlement%20of%20claims.","structural_citation":null,"citation_basis":null,"char_start":33122,"char_end":33942}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"The website located at surething.io (the \"Site\") is a copyrighted work belonging to Super Intent, Inc. (\"Company\", \"us\", \"our\", and \"we\"). Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms. These Terms of Use (these \"...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"The website located at surething.io (the \"Site\") is a copyrighted work belonging to Super Intent, Inc. (\"Company\", \"us\", \"our\", and \"we\"). Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms. These Terms of Use (these \"Terms\") set forth the legally binding terms and conditions that govern your use of the Site. By accessing or using the Site, you are accepting these Terms (on behalf of yourself or the entity that you represent), and you represent and warrant that you have the right, authority, and capacity to enter into these Terms (on behalf of yourself or the entity that you represent). You may not access or use the Site or accept the Terms if you are not at least 18 years old. If you do not agree with all of the provisions of these Terms, do not access and/or use the Site. PLEASE BE AWARE THAT SECTION 10.2 CONTAINS PROVISIONS GOVERNING HOW TO RESOLVE DISPUTES BETWEEN YOU AND COMPANY. AMONG OTHER THINGS, SECTION 10.2 INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 10.2 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION 10.2 CAREFULLY. UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE WITHIN 30 DAYS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20The%20website%20located,YOUR%20RIGHT%20TO%20PURSUE","structural_citation":"Terms of Service › “Last revised on: 14 Dec, 2025”","citation_basis":"heading_path","char_start":79,"char_end":1879}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"You agree that any dispute between you and any of the Company Parties relating in any way to the Site, the services offered on the Site (the \"Services\") or these Terms will be resolved by binding arbitration, rather than in court, except that (1) you and the Company Parties may assert individualized claims in small claims court if the claims qualify, remain in such court and advance solely on an individual, non-cl...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"You agree that any dispute between you and any of the Company Parties relating in any way to the Site, the services offered on the Site (the \"Services\") or these Terms will be resolved by binding arbitration, rather than in court, except that (1) you and the Company Parties may assert individualized claims in small claims court if the claims qualify, remain in such court and advance solely on an individual, non-class basis; and (2) you or the Company Parties may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). This Arbitration Agreement shall survive the expiration or termination of these Terms and shall apply, without limitation, to all claims that arose or were asserted before you agreed to these Terms (in accordance with the preamble) or any prior version of these Terms. This Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state or local agencies. Such agencies can, if the law allows, seek relief against the Company Parties on your behalf. For purposes of this Arbitration Agreement, \"Dispute\" will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of the Agreement as well as claims that may arise after the termination of these Terms.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20You%20agree%20that,termination%20of%20these%20Terms.","structural_citation":"Terms of Service › “(a) Applicability of Arbitration Agreement”","citation_basis":"heading_path","char_start":20872,"char_end":22269}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual party under applicable law, the arbitral forum's rules, and these Terms (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which any award (or decision not to ren...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual party under applicable law, the arbitral forum's rules, and these Terms (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which any award (or decision not to render an award) is based, including the calculation of any damages awarded. The arbitrator shall follow the applicable law. The award of the arbitrator is final and binding upon you and us. Judgment on the arbitration award may be entered in any court having jurisdiction.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=The%20arbitrator%20shall%20have,any%20court%20having%20jurisdiction.","structural_citation":"Terms of Service › “(d) Authority of Arbitrator”","citation_basis":"heading_path","char_start":30736,"char_end":31423}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"EXCEPT AS SPECIFIED IN SECTION 10.2(A) YOU AND THE COMPANY PARTIES HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and the Company Parties are instead electing that all covered claims and disputes shall be resolved exclusively by arbitration under this Arbitration Agreement, except as specified in Section 10.2(a) above. An arbitrator can awar...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"EXCEPT AS SPECIFIED IN SECTION 10.2(A) YOU AND THE COMPANY PARTIES HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and the Company Parties are instead electing that all covered claims and disputes shall be resolved exclusively by arbitration under this Arbitration Agreement, except as specified in Section 10.2(a) above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow these Terms as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20EXCEPT%20AS%20SPECIFIED,to%20very%20limited%20review.","structural_citation":"Terms of Service › “(e) Waiver of Jury Trial”","citation_basis":"heading_path","char_start":31458,"char_end":32112}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"YOU AND COMPANY AGREE THAT, EXCEPT AS SPECIFIED IN SUBSECTION 10.2(H) EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, ...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"YOU AND COMPANY AGREE THAT, EXCEPT AS SPECIFIED IN SUBSECTION 10.2(H) EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party's individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under the Subsection 10.2(h) entitled \"Batch Arbitration.\" Notwithstanding anything to the contrary in this Arbitration Agreement, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this subsection, \"Waiver of Class or Other Non-Individualized Relief,\" are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Company agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of California. All other Disputes shall be arbitrated or litigated in small claims court. This subsection does not prevent you or Company from participating in a class-wide settlement of claims.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20YOU%20AND%20COMPANY,class-wide%20settlement%20of%20claims.","structural_citation":"Terms of Service › “(f) Waiver of Class or Other Non-Individualized Relief”","citation_basis":"heading_path","char_start":32177,"char_end":33938}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"You have the right to opt out of the provisions of this Arbitration Agreement by sending a timely written notice of your decision to opt out to the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or email to support@surething.io , within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address and a clear statement that you...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"You have the right to opt out of the provisions of this Arbitration Agreement by sending a timely written notice of your decision to opt out to the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or email to support@surething.io , within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address and a clear statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have with us, or may enter into in the future with us.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20You%20have%20the,the%20future%20with%20us.","structural_citation":"Terms of Service › “(i) 30-Day Right to Opt Out”","citation_basis":"heading_path","char_start":37531,"char_end":38273}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"Notwithstanding any provision in these Terms to the contrary, we agree that if Company makes any future material change to this Arbitration Agreement, you may reject that change within 30 days of such change becoming effective by writing Company at the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or email to support@surething.io . Unless you reject the change within 30 days of ...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"Notwithstanding any provision in these Terms to the contrary, we agree that if Company makes any future material change to this Arbitration Agreement, you may reject that change within 30 days of such change becoming effective by writing Company at the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or email to support@surething.io . Unless you reject the change within 30 days of such change becoming effective by writing to Company in accordance with the foregoing, your continued use of the Site and/or Services, including the acceptance of products and services offered on the Site following the posting of changes to this Arbitration Agreement constitutes your acceptance of any such changes. Changes to this Arbitration Agreement do not provide you with a new opportunity to opt out of the Arbitration Agreement if you have previously agreed to a version of these Terms and did not validly opt out of arbitration. If you reject any change or update to this Arbitration Agreement, and you were bound by an existing agreement to arbitrate Disputes arising out of or relating in any way to your access to or use of the Services or of the Site, any communications you receive, any products sold or distributed through the Site, the Services, or these Terms, the provisions of this Arbitration Agreement as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms) remain in full force and effect. Company will continue to honor any valid opt outs of the Arbitration Agreement that you made to a prior version of these Terms.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20Notwithstanding%20any%20provision,version%20of%20these%20Terms.","structural_citation":"Terms of Service › “(k) Modification”","citation_basis":"heading_path","char_start":39174,"char_end":40774}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"The website located at surething.io (the \"Site\") is a copyrighted work belonging to Super Intent, Inc. (\"Company\", \"us\", \"our\", and \"we\"). Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms. These Terms of Use (these \"...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"The website located at surething.io (the \"Site\") is a copyrighted work belonging to Super Intent, Inc. (\"Company\", \"us\", \"our\", and \"we\"). Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms. These Terms of Use (these \"Terms\") set forth the legally binding terms and conditions that govern your use of the Site. By accessing or using the Site, you are accepting these Terms (on behalf of yourself or the entity that you represent), and you represent and warrant that you have the right, authority, and capacity to enter into these Terms (on behalf of yourself or the entity that you represent). You may not access or use the Site or accept the Terms if you are not at least 18 years old. If you do not agree with all of the provisions of these Terms, do not access and/or use the Site. PLEASE BE AWARE THAT SECTION 10.2 CONTAINS PROVISIONS GOVERNING HOW TO RESOLVE DISPUTES BETWEEN YOU AND COMPANY. AMONG OTHER THINGS, SECTION 10.2 INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 10.2 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION 10.2 CAREFULLY. UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE WITHIN 30 DAYS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20The%20website%20located,YOUR%20RIGHT%20TO%20PURSUE","structural_citation":"Terms of Service › “Last revised on: 14 Jul, 2026”","citation_basis":"heading_path","char_start":79,"char_end":1879}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"You agree that any dispute between you and any of the Company Parties relating in any way to the Site, the services offered on the Site (the \"Services\") or these Terms will be resolved by binding arbitration, rather than in court, except that (1) you and the Company Parties may assert individualized claims in small claims court if the claims qualify, remain in such court and advance solely on an individual, non-cl...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"You agree that any dispute between you and any of the Company Parties relating in any way to the Site, the services offered on the Site (the \"Services\") or these Terms will be resolved by binding arbitration, rather than in court, except that (1) you and the Company Parties may assert individualized claims in small claims court if the claims qualify, remain in such court and advance solely on an individual, non-class basis; and (2) you or the Company Parties may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). This Arbitration Agreement shall survive the expiration or termination of these Terms and shall apply, without limitation, to all claims that arose or were asserted before you agreed to these Terms (in accordance with the preamble) or any prior version of these Terms. This Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state or local agencies. Such agencies can, if the law allows, seek relief against the Company Parties on your behalf. For purposes of this Arbitration Agreement, \"Dispute\" will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of the Agreement as well as claims that may arise after the termination of these Terms.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20You%20agree%20that,termination%20of%20these%20Terms.","structural_citation":"Terms of Service › “(a) Applicability of Arbitration Agreement”","citation_basis":"heading_path","char_start":21290,"char_end":22687}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual party under applicable law, the arbitral forum's rules, and these Terms (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which any award (or decision not to ren...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual party under applicable law, the arbitral forum's rules, and these Terms (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which any award (or decision not to render an award) is based, including the calculation of any damages awarded. The arbitrator shall follow the applicable law. The award of the arbitrator is final and binding upon you and us. Judgment on the arbitration award may be entered in any court having jurisdiction.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=The%20arbitrator%20shall%20have,any%20court%20having%20jurisdiction.","structural_citation":"Terms of Service › “(d) Authority of Arbitrator”","citation_basis":"heading_path","char_start":31154,"char_end":31841}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"EXCEPT AS SPECIFIED IN SECTION 10.2(A) YOU AND THE COMPANY PARTIES HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and the Company Parties are instead electing that all covered claims and disputes shall be resolved exclusively by arbitration under this Arbitration Agreement, except as specified in Section 10.2(a) above. An arbitrator can awar...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"EXCEPT AS SPECIFIED IN SECTION 10.2(A) YOU AND THE COMPANY PARTIES HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and the Company Parties are instead electing that all covered claims and disputes shall be resolved exclusively by arbitration under this Arbitration Agreement, except as specified in Section 10.2(a) above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow these Terms as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20EXCEPT%20AS%20SPECIFIED,to%20very%20limited%20review.","structural_citation":"Terms of Service › “(e) Waiver of Jury Trial”","citation_basis":"heading_path","char_start":31876,"char_end":32530}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"YOU AND COMPANY AGREE THAT, EXCEPT AS SPECIFIED IN SUBSECTION 10.2(H) EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, ...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"YOU AND COMPANY AGREE THAT, EXCEPT AS SPECIFIED IN SUBSECTION 10.2(H) EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party's individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under the Subsection 10.2(h) entitled \"Batch Arbitration.\" Notwithstanding anything to the contrary in this Arbitration Agreement, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this subsection, \"Waiver of Class or Other Non-Individualized Relief,\" are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Company agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of California. All other Disputes shall be arbitrated or litigated in small claims court. 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You hereby irrevocably waive (and agree to cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Content.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20You%20hereby%20grant,to%20your%20User%20Content.","structural_citation":null,"citation_basis":null,"char_start":7103,"char_end":7710}},{"pattern_key":"broad_content_license","pattern_family":"ip_license","risk_rating":"medium","confidence":"high","stance_key":"content_license","stance_value":"broad_license","evidence":"Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site solely for your own personal, noncommercial use.","reason":"The clause grants a broad content license.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"commercial_use","quote":"Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site solely for your own personal, noncommercial use.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20Subject%20to%20these,own%20personal%2C%20noncommercial%20use.","structural_citation":null,"citation_basis":null,"char_start":3067,"char_end":3248}},{"pattern_key":"broad_content_license","pattern_family":"ip_license","risk_rating":"medium","confidence":"medium","stance_key":"content_license","stance_value":"broad_license","evidence":"Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site solely for your own personal, noncommercial use.","reason":"The clause grants a broad content license.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"privacy_data_use","quote":"Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site solely for your own personal, noncommercial use.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20Subject%20to%20these,own%20personal%2C%20noncommercial%20use.","structural_citation":"§ 2.1 (License)","citation_basis":"section_number","char_start":3065,"char_end":3246}}]},"tier_conditions":[{"tier":"Business","surface":"confidentiality","verdict":"improves","confidence":"high","citation_count":1,"citations":[{"finding_id":"deed9635-fe73-47d1-952e-b0f753892053","quote":"You and Company agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties' attorneys, accountants, or business advisors, and then subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=You%20and%20Company%20agree,the%20arbitration%20proceedings%20confidential.","structural_citation":null}]},{"tier":"Business","surface":"governing_law_disputes","verdict":"improves","confidence":"high","citation_count":1,"citations":[{"finding_id":"674d47c3-1c80-4a90-8f69-d4fdae10984d","quote":" Unless you and Company otherwise agree, or the Batch Arbitration process discussed in Subsection 10.2(h) is triggered, the arbitration will be conducted in the county where you reside. Subject to the JAMS Rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration. If the JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any JAMS fees and costs will be solely as set forth in the applicable JAMS Rules.\n You and Company agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties' attorneys, accountants, or business advisors, and then subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20Unless%20you%20and,the%20arbitration%20proceedings%20confidential.","structural_citation":null}]},{"tier":"Business","surface":"privacy_data_use","verdict":"improves","confidence":"high","citation_count":2,"citations":[{"finding_id":"6a98da79-c2be-415b-a9dd-92e916688512","quote":" CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.\n CalOPPA users have the following rights:\n Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.\n Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.\n Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.\n Right to request that a business that sells a consumer's personal data, not sell the consumer's personal data.\n If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.\n We do not sell the Personal Information of our users.\n For more information about these rights, please contact us.","source_url":"https://surething.io/privacy-policy","deep_link":"https://surething.io/privacy-policy#:~:text=%20CalOPPA%20requires%20us,rights%2C%20please%20contact%20us.","structural_citation":null},{"finding_id":"a4020375-fb38-41ef-9d0c-d64ade7be175","quote":" The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.\n We are also required to communicate information about rights California residents have under California law. You may exercise the following rights:\n Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.\n Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.\n Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.\n Request that a business that sells a consumer's personal data, not sell the consumer's personal data.\n If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.\n We do not sell the Personal Information of our users.\n For more information about these rights, please contact us.","source_url":"https://surething.io/privacy-policy","deep_link":"https://surething.io/privacy-policy#:~:text=%20The%20California%20Consumer,rights%2C%20please%20contact%20us.","structural_citation":null}]},{"tier":"Free","surface":"indemnity_liability","verdict":"conditional","confidence":"high","citation_count":2,"citations":[{"finding_id":"2bea53ec-7e4c-4784-8798-39bfe8f5f29b","quote":"THE SITE IS PROVIDED ON AN \"AS-IS\" AND \"AS AVAILABLE\" BASIS, AND COMPANY (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE SITE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO 90 DAYS FROM THE DATE OF FIRST USE.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=THE%20SITE%20IS%20PROVIDED,DATE%20OF%20FIRST%20USE.","structural_citation":null},{"finding_id":"68dc7d25-ac58-4260-b7f8-8a62e77db408","quote":" THE SITE IS PROVIDED ON AN \"AS-IS\" AND \"AS AVAILABLE\" BASIS, AND COMPANY (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE SITE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO 90 DAYS FROM THE DATE OF FIRST USE.\n SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20THE%20SITE%20IS,NOT%20APPLY%20TO%20YOU.","structural_citation":null}]},{"tier":"Government","surface":"subprocessors_data_sharing","verdict":"improves","confidence":"high","citation_count":1,"citations":[{"finding_id":"f79177d4-57a1-4956-a044-75ede0999a3e","quote":"They may aggregate information about our advertising and what you see on the website and then provide auditing, research and reporting for us and our advertisers.\n We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.","source_url":"https://surething.io/privacy-policy","deep_link":"https://surething.io/privacy-policy#:~:text=They%20may%20aggregate%20information,laws%2C%20rules%20and%20regulations.","structural_citation":null}]},{"tier":"Paid","surface":"governing_law_disputes","verdict":"conditional","confidence":"high","citation_count":2,"citations":[{"finding_id":"a721070e-86d2-488e-99fe-e70003338833","quote":"In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator's fees shall be paid by Company.\n You and Company agree to cooperate in good faith with the JAMS to implement the Batch Arbitration process including the payment of single filing and administrative fees for batches of Requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings.\n This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=In%20an%20effort%20to,forth%20in%20this%20provision.","structural_citation":null},{"finding_id":"a4b2bc95-3333-4ad1-9a92-f56e2c7e9433","quote":"The Request must include: (1) the name, telephone number, mailing address, e-mail address of the party seeking arbitration and the account username (if applicable) as well as the email address associated with any applicable account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good-faith calculation of the amount in controversy in United States Dollars; (4) a statement certifying completion of the Informal Dispute Resolution process as described above; and (5) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration.\n If the party requesting arbitration is represented by counsel, the Request shall also include counsel's name, telephone number, mailing address, and email address. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel's knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (1) the Request is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery.\n","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=The%20Request%20must%20include%3A,investigation%20or%20discovery.%20","structural_citation":null}]},{"tier":"Plus","surface":"governing_law_disputes","verdict":"conditional","confidence":"high","citation_count":1,"citations":[{"finding_id":"e5cc291b-2ab3-4ec3-952a-ee790dc386fe","quote":" To increase the efficiency of administration and resolution of arbitrations, you and Company agree that in the event that there are 100 or more individual Requests of a substantially similar nature filed against Company by or with the assistance of the same law firm, group of law firms, or organizations, within a 30 day period (or as soon as possible thereafter), the JAMS shall (1) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (\"Batch Arbitration\").\n All parties agree that Requests are of a \"substantially similar nature\" if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise the JAMS, and the JAMS shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (\"Administrative Arbitrator\"). ","source_url":"https://surething.io/terms-of-service","deep_link":"https://surething.io/terms-of-service#:~:text=%20To%20increase%20the,process%20(%22Administrative%20Arbitrator%22).%20","structural_citation":null}]},{"tier":"Standard","surface":"audit_rights_dpa_residency","verdict":"unknown","confidence":"high","citation_count":1,"citations":[{"finding_id":"9073cd9d-db23-4d45-89d6-af9d51138231","quote":" GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control the EU residents have, over their personal data.\n The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our customers' data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.","source_url":"https://surething.io/privacy-policy","deep_link":"https://surething.io/privacy-policy#:~:text=%20GDPR%20is%20an,all%20our%20operations%20worldwide.","structural_citation":null}]},{"tier":"Team","surface":"data_retention","verdict":"improves","confidence":"high","citation_count":1,"citations":[{"finding_id":"b61741b9-45ec-426f-a229-aaf08aee8a29","quote":" We are committed to helping our customers meet the data subject rights requirements of GDPR. SureThing processes or stores all personal data in fully vetted, DPA compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.\n We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. We got you! We've been set up as self service from the start and have always given you access to your data and your customers data. Our customer support team is here for you to answer any questions you might have about working with the API.","source_url":"https://surething.io/privacy-policy","deep_link":"https://surething.io/privacy-policy#:~:text=%20We%20are%20committed,working%20with%20the%20API.","structural_citation":null}]}],"disclaimer":"Informational only, not legal advice. Every finding is a verbatim quote from a fully-read, gate-verified document; verify via snapshot_sha256 + wayback_url. 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You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=%20By%20submitting%20your,bottom%20of%20each%20email."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"medium","description":" The rights you have to request updates or corrections to the information SureThing collects depend on your relationship with SureThing. Personnel may update or correct their information as detailed in our internal company employment policies.\n Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.\n You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=%20The%20rights%20you,us%20to%20locate.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected, and how we maintain this data under protection from being replicated or used in the wrong way.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=%20We%20may%20be,in%20the%20wrong%20way."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" We use \"Sessions\" to identify the areas of our platform that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=%20We%20use%20%22Sessions%22,by%20your%20web%20browser."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person's name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.\n The Data Protection Principles include requirements such as:\n Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.\n Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.\n Personal data should be held no longer than necessary to fulfil its purpose.\n People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=%20Any%20data%20that,moved%20to%20another%20organization."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" GDPR adds some new requirements regarding how companies should protect individuals' personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts it's simply the right thing to do. At SureThing we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=%20GDPR%20adds%20some,of%20this%20new%20regulation."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"medium","description":" We and our service providers may automatically collect information about your device and your interaction with the Service, such as: operating system, browser type and version, screen resolution, language settings, hardware characteristics, timezone, IP address and approximate location, unique identifiers, and usage data such as pages viewed and access times.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=%20We%20and%20our,viewed%20and%20access%20times."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.\n CalOPPA users have the following rights:\n Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.\n Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.\n Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.\n Right to request that a business that sells a consumer's personal data, not sell the consumer's personal data.\n If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.\n We do not sell the Personal Information of our users.\n For more information about these rights, please contact us.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=%20CalOPPA%20requires%20us,rights%2C%20please%20contact%20us."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:\n Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.\n Company: when this policy mentions \"Company,\" \"we,\" \"us,\" or \"our,\" it refers to Super Intent, Inc., (2261 Market Street STE 46208 San Francisco, CA, 94114 US), that is responsible for your information under this Privacy Policy.\n Country: where SureThing or the owners/founders of SureThing are based, in this case is United States\n Customer: refers to the company, organization or person that signs up to use the SureThing Service to manage the relationships with your consumers or service users.\n Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit SureThing and use the services.\n IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.\n Personnel: refers to those individuals who are employed by SureThing or are under contract to perform a service on behalf of one of the parties.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=%20To%20help%20explain,of%20the%20parties.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":"By using our SureThing, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=By%20using%20our%20SureThing%2C,agree%20to%20its%20terms."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"medium","description":" We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to SureThing or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=%20We%20implement%20a,technical%2C%20or%20managerial%20safeguards."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.\n We are also required to communicate information about rights California residents have under California law. You may exercise the following rights:\n Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.\n Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.\n Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.\n Request that a business that sells a consumer's personal data, not sell the consumer's personal data.\n If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.\n We do not sell the Personal Information of our users.\n For more information about these rights, please contact us.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=%20The%20California%20Consumer,rights%2C%20please%20contact%20us."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"low","description":" Local Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=%20Local%20Storage%20sometimes,the%20HTTP%20request%20header."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":"We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=We%20may%20change%20our,can%20delete%20your%20account."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":" You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Company of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/terms-of-service"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/terms-of-service#:~:text=%20You%20are%20responsible,with%20the%20above%20requirements."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:35.519023+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"low","description":" The following terms constitute our \"Acceptable Use Policy\":\n You agree not to use the Site to collect, upload, transmit, display, or distribute any User Content (i) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right, (ii) that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another's privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is otherwise objectionable, (iii) that is harmful to minors in any way, or (iv) that is in violation of any law, regulation, or obligations or restrictions imposed by any third party.\n In addition, you agree not to: (i) upload, transmit, or distribute to or through the Site any computer viruses, worms, or any software intended to damage or alter a computer system or data; (ii) send through the Site unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (iii) use the Site to harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the Site, or violate the regulations, policies or procedures of such networks; (v) attempt to gain unauthorized access to the Site (or to other computer systems or networks connected to or used together with the Site), whether through password mining or any","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/terms-of-service"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/terms-of-service#:~:text=%20The%20following%20terms,password%20mining%20or%20any"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:35.519023+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"low","description":" other means; (vi) harass or interfere with any other user's use and enjoyment of the Site; or (vii) use software or automated agents or scripts to produce multiple accounts on the Site, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Site (provided, however, that we conditionally grant to the operators of public search engines revocable permission to use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials, subject to the parameters set forth in our robots.txt file).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/terms-of-service"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/terms-of-service#:~:text=%20other%20means%3B%20(vi),in%20our%20robots.txt%20file)."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:35.519023+00:00"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":" These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on our Site. 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Where available, you can withdraw this permission in app settings, and future AI requests will no longer include your personal data for Anthropic processing.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=We%20request%20your%20permission,data%20for%20Anthropic%20processing."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":"They may aggregate information about our advertising and what you see on the website and then provide auditing, research and reporting for us and our advertisers.\n We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=They%20may%20aggregate%20information,laws%2C%20rules%20and%20regulations."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":" We use Anthropic PBC (\"Anthropic\") as a third-party AI service provider to deliver AI-powered features such as drafting, summarization, and conversational responses.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=%20We%20use%20Anthropic,summarization%2C%20and%20conversational%20responses."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":" We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, \"Corporate Affiliate\" means any person or entity which directly or indirectly controls, is controlled by or is under common control with SureThing, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=%20We%20may%20disclose,of%20this%20Privacy%20Policy."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":" We receive some information from the third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a SureThing customer, we receive information from a third party that provides automated fraud detection services to SureThing. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=%20We%20receive%20some,changing%20your%20privacy%20settings."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"low","description":" GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control the EU residents have, over their personal data.\n The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our customers' data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=%20GDPR%20is%20an,all%20our%20operations%20worldwide."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":"This Privacy Policy is governed by the laws of United States without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.\n The laws of United States, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"34b82f5e93957d4fd7991500002a07dfc6fa1a95836f1f19b27a18753a271eea"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/privacy-policy"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/privacy-policy#:~:text=This%20Privacy%20Policy%20is,national%2C%20or%20international%20laws."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:34.471345+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":"The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference (\"Notice\"), which shall occur within 45 days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties. Notice to Company that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to: [email protected] , or by regular mail to 2261 Market Street STE 46208, San Francisco, California 94114.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/terms-of-service"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/terms-of-service#:~:text=The%20party%20initiating%20a,San%20Francisco%2C%20California%2094114."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:35.519023+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":" These Terms evidence a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings. If the Informal Dispute Resolution Process described above does not resolve satisfactorily within 60 days after receipt of your Notice, you and Company agree that either party shall have the right to finally resolve the Dispute through binding arbitration. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims with an amount in controversy under $250,000, not inclusive of attorneys' fees and interest, shall be subject to JAMS' most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/ ; all other claims shall be subject to JAMS's most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/ . JAMS's rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267.\n A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the \"Request\"). 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If you or Company need to invoke the authority of a court of competent jurisdiction to compel arbitration, then the party that obtains an order compelling arbitration in such action shall have the right to collect from the other party its reasonable costs, necessary disbursements, and reasonable attorneys' fees incurred in securing an order compelling arbitration. The prevailing party in any court action relating to whether either party has satisfied any condition precedent to arbitration, including the Informal Dispute Resolution Process, is entitled to recover their reasonable costs, necessary disbursements, and reasonable attorneys' fees and costs.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/terms-of-service"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/terms-of-service#:~:text=%20The%20parties%20shall,attorneys%26%23x27%3B%20fees%20and%20costs."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:35.519023+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":"In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator's fees shall be paid by Company.\n You and Company agree to cooperate in good faith with the JAMS to implement the Batch Arbitration process including the payment of single filing and administrative fees for batches of Requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings.\n This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/terms-of-service"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/terms-of-service#:~:text=In%20an%20effort%20to,forth%20in%20this%20provision."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:35.519023+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":" The communications between you and Company use electronic means, whether you use the Site or send us emails, or whether Company posts notices on the Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if it were be in a hardcopy writing. The foregoing does not affect your non-waivable rights.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/terms-of-service"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/terms-of-service#:~:text=%20The%20communications%20between,affect%20your%20non-waivable%20rights."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:35.519023+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":" These Terms constitute the entire agreement between you and us regarding the use of the Site. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word \"including\" means \"including without limitation\". If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Your relationship to Company is that of an independent contractor, and neither party is an agent or partner of the other. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company's prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. Company may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/terms-of-service"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/terms-of-service#:~:text=%20These%20Terms%20constitute,be%20binding%20upon%20assignees."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:35.519023+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":"The Request must include: (1) the name, telephone number, mailing address, e-mail address of the party seeking arbitration and the account username (if applicable) as well as the email address associated with any applicable account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good-faith calculation of the amount in controversy in United States Dollars; (4) a statement certifying completion of the Informal Dispute Resolution process as described above; and (5) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration.\n If the party requesting arbitration is represented by counsel, the Request shall also include counsel's name, telephone number, mailing address, and email address. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel's knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (1) the Request is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/terms-of-service"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/terms-of-service#:~:text=The%20Request%20must%20include%3A,investigation%20or%20discovery.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:35.519023+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":"The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual party under applicable law, the arbitral forum's rules, and these Terms (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which any award (or decision not to render an award) is based, including the calculation of any damages awarded. The arbitrator shall follow the applicable law. The award of the arbitrator is final and binding upon you and us. Judgment on the arbitration award may be entered in any court having jurisdiction.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/terms-of-service"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/terms-of-service#:~:text=The%20arbitrator%20shall%20have,any%20court%20having%20jurisdiction."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:35.519023+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":" You have the right to opt out of the provisions of this Arbitration Agreement by sending a timely written notice of your decision to opt out to the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or email to [email protected] , within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address and a clear statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have with us, or may enter into in the future with us.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/terms-of-service"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/terms-of-service#:~:text=%20You%20have%20the,the%20future%20with%20us."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:35.519023+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":" The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the same law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. In the time between a party receiving the Notice and the Informal Dispute Resolution Conference, nothing in this Arbitration Agreement shall prohibit the parties from engaging in informal communications to resolve the initiating party's Dispute. Engaging in the Informal Dispute Resolution Conference is a condition precedent and requirement that must be fulfilled before commencing arbitration. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the Informal Dispute Resolution Conference process required by this section.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/terms-of-service"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/terms-of-service#:~:text=%20The%20Informal%20Dispute,required%20by%20this%20section."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:35.519023+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":" Unless you and Company otherwise agree, or the Batch Arbitration process discussed in Subsection 10.2(h) is triggered, the arbitration will be conducted in the county where you reside. Subject to the JAMS Rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration. If the JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any JAMS fees and costs will be solely as set forth in the applicable JAMS Rules.\n You and Company agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties' attorneys, accountants, or business advisors, and then subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/terms-of-service"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/terms-of-service#:~:text=%20Unless%20you%20and,the%20arbitration%20proceedings%20confidential."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:35.519023+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":" There might be instances when a Dispute arises between you and Company. If that occurs, Company is committed to working with you to reach a reasonable resolution. You and Company agree that good faith informal efforts to resolve Disputes can result in a prompt, low-cost and mutually beneficial outcome. You and Company therefore agree that before either party commences arbitration against the other (or initiates an action in small claims court if a party so elects), we will personally meet and confer telephonically or via videoconference, in a good faith effort to resolve informally any Dispute covered by this Arbitration Agreement (\"Informal Dispute Resolution Conference\"). If you are represented by counsel, your counsel may participate in the conference, but you will also participate in the conference.\n The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference (\"Notice\"), which shall occur within 45 days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties. Notice to Company that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to: [email protected] , or by regular mail to 2261 Market Street STE 46208, San Francisco, California 94114. The Notice must include: (1) your name, telephone number, mailing address, e-mail address associated with your account (if you have one); (2) the name, telephone number, mailing address and e-mail address of your counsel, if any; and (3) a description of your Dispute.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/terms-of-service"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/terms-of-service#:~:text=%20There%20might%20be,of%20your%20Dispute.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:35.519023+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":" Notwithstanding any provision in these Terms to the contrary, we agree that if Company makes any future material change to this Arbitration Agreement, you may reject that change within 30 days of such change becoming effective by writing Company at the following address: 2261 Market Street STE 46208, San Francisco, California 94114, or email to [email protected] . Unless you reject the change within 30 days of such change becoming effective by writing to Company in accordance with the foregoing, your continued use of the Site and/or Services, including the acceptance of products and services offered on the Site following the posting of changes to this Arbitration Agreement constitutes your acceptance of any such changes. Changes to this Arbitration Agreement do not provide you with a new opportunity to opt out of the Arbitration Agreement if you have previously agreed to a version of these Terms and did not validly opt out of arbitration. If you reject any change or update to this Arbitration Agreement, and you were bound by an existing agreement to arbitrate Disputes arising out of or relating in any way to your access to or use of the Services or of the Site, any communications you receive, any products sold or distributed through the Site, the Services, or these Terms, the provisions of this Arbitration Agreement as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms) remain in full force and effect. Company will continue to honor any valid opt outs of the Arbitration Agreement that you made to a prior version of these Terms.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/terms-of-service"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/terms-of-service#:~:text=%20Notwithstanding%20any%20provision,version%20of%20these%20Terms."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:35.519023+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":" To increase the efficiency of administration and resolution of arbitrations, you and Company agree that in the event that there are 100 or more individual Requests of a substantially similar nature filed against Company by or with the assistance of the same law firm, group of law firms, or organizations, within a 30 day period (or as soon as possible thereafter), the JAMS shall (1) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (\"Batch Arbitration\").\n All parties agree that Requests are of a \"substantially similar nature\" if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise the JAMS, and the JAMS shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (\"Administrative Arbitrator\"). ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"91d3e0a58960a0c33062ad86979dcdab1df535941c9401b80deadfafa560fa74"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://surething.io/terms-of-service"},{"@type":"PropertyValue","name":"structural_citation","value":""},{"@type":"PropertyValue","name":"citation_basis","value":""},{"@type":"PropertyValue","name":"deep_link","value":"https://surething.io/terms-of-service#:~:text=%20To%20increase%20the,process%20(%22Administrative%20Arbitrator%22).%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-06-07T02:27:35.519023+00:00"}]}]}}