Workflow & Automation · superhuman.comSuperhuman AI
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“- **AI training control.** As described [above](https://www.grammarly.com/privacy-policy#sectionSingleColumn_2UGbKwsXWIJoYNAZHcEMvW), you can decide whether Superhuman can use your user content to train our AI models by adjusting the available training control(s) in your account settings.”
Watch: governing law disputes
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
Retroactive application of amended arbitration terms to pre-existing disputes is highly unfavorable to users. Passive inaction (failing to opt out) constitutes acceptance, and many users may miss the 30-day window, losing rights they had at the time a dispute arose.
This is a standard but user-adverse liability cap. Combined with the consequential damages exclusion, it means users can recover very little even in cases of significant harm, data loss, or breach.
Including third-party hosting provider failures as a force majeure event is broader than typical. Superhuman voluntarily chooses its infrastructure providers, and excluding liability for their failures transfers operational risk entirely to users. The open-ended 'but are not limited to' language further expands Superhuman's discretion.
Scores derived from 62 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- Superhuman AI's terms explicitly protect your inputs from training use — the policy is affirmatively favorable on this point.
- Your outputs and prompts are explicitly yours — Superhuman AI's terms include affirmatively protective IP language.
- Data handling is conditional — 1 privacy or retention clause warrant review before using Superhuman AI at scale.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what Superhuman AI's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 166 verified, verbatim-cited findings below — read the citations.
Based on 234 verified, verbatim-cited findings below — read the citations.
Automated assessment against a published rubric — not legal advice.
Fully verified — complete core corpus captured and read in full.
- Terms of ServiceVerified - read in full - 98 citationsstaticLast captured 2026-08-17
- Privacy PolicyVerified - read in full - 193 citationsfirecrawlLast captured 2026-08-17
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
This segment grants Superhuman a worldwide, non-exclusive, royalty-free license to use, store, reproduce, publish, display, modify, and create derivative works from User Content for specified limited purposes, which may include service improvement and AI-related uses such as writing suggestions.
" 7.2. License to User Content. To provide our Services to you, we need your permission (i.e., a license) to use your User Content. You grant us a worldwide, non-exclusive, royalty-free license to your User Content that allows us to use,..."
The license grant expressly includes using User Content to train models (e.g., the suggestion engine) and develop new products. Although described as 'limited purposes,' purposes (i) and (iv) together effectively permit model training and feature development using user data. The license is royalty-free and worldwide, persisting as long as IP law protects the content.
"You grant us a worldwide, non-exclusive, royalty-free license to your User Content that allows us to use, store, reproduce, publish, and publicly display (to show your User Content to you or other users as you may specify), modify, and crea..."
Grants Superhuman a worldwide, non-exclusive, royalty-free license to use, store, reproduce, publish, publicly display, modify, and create derivative works from User Content for limited specified purposes; the scope of permitted purposes is cut off in this segment but the grant itself is operative.
" 7.2. License to User Content. To provide our Services to you, we need your permission (i.e., a license) to use your User Content. You grant us a worldwide, non-exclusive, royalty-free license to your User Content that allows us to use,..."
Grants a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Services on a subscription (not sale) basis, conditioned on compliance with these Terms; scopes authorized commercial use.
" 3.1. Permitted Use. Subject to your compliance with these Terms, Superhuman hereby grants to you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable right to access and use our Services, and where necessary, inst..."
This segment functions as a disclaimer clarifying the company's business model: it states that the company earns revenue through paid product purchases and not by selling or monetizing user content, establishing a user-favorable restriction on how user content is commercially exploited.
"Welcome to Superhuman. A little bit about us: We’re the productivity platform that brings AI to you everywhere you work, however you work. When you use Superhuman products, you’re trusting us to handle your personal data with care. We take ..."
Establishes legal obligation under Art. 6(1)(c) and legitimate interest under Art. 6(1)(f) GDPR/UK GDPR as legal bases for processing all data categories to handle compliance, protect legal rights, and prevent harm, imposing a multi-ground processing obligation.
"| Handle compliance issues and protect against harm | All categories of data | Where we have a legal obligation under EEA/UK laws (for EEA/ UK users respectively):<br>We have a legal obligation to comply with applicable laws and regulations..."
Permits use of collected information for customer communications, support resolution, and account notices, establishing the legal basis for service-related communications processing.
"- **Communicate with you and provide customer service.** We use information we collect to communicate with you, such as to resolve issues you encounter with our products or to provide account or product notices. For example, if you contact ..."
This segment provides the physical address of VeraSafe Ireland Ltd. as the EEA representative for data protection matters, satisfying GDPR Article 27 representative contact requirements.
" - **For users in the EEA:** You can contact VeraSafe at VeraSafe Ireland Ltd, Unit 3D North Point House, North Point Business Park, New Mallow Road, Cork T23AT2P, Ireland."
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
"You grant us a worldwide, non-exclusive, royalty-free license to your User Content that allows us to use, store, reproduce, publish, and publicly display (to show your User Content to you or other users as you may specify), modify, and create derivative works from it (such as writing suggestions and autocorrecting words) for the limited purposes of: (i). Operating, providing, improving, troubleshooting, and debugging our Services (for example, your acceptance or rejection of our grammatical suggestions may help train our suggestion engine); (ii). Protecting our Services (for example, to analyze patterns in usage to prevent abuse); (iii). Customizing our Services (for example, to create personalized suggestions for you); (iv). Developing new products or adding features for our Services (for example, creating our tone detector); and (v). Account management (for example, using information you upload or provide to us, such as your name, to encourage other people within your Organization to join your Organization’s Account)"
The license grant expressly includes using User Content to train models (e.g., the suggestion engine) and develop new products. Although described as 'limited purposes,' purposes (i) and (iv) together effectively permit model training and feature development using user data. The license is royalty-free and worldwide, persisting as long as IP law protects the content.
AI-generated interpretation, not legal advice.
" 4.2. Usage Limits; Add-Ons. Depending on your Subscription Plan, you may have limits on your use of our generative AI features. If you exceed your Subscription Plan’s usage limits, we may require you to purchase additional capacity or units to continue accessing and using the generative AI features of the Services. Any additional generative AI capacity or units that you purchase (i) will be tied to your then-current Subscription, (ii) are not transferable to another Account, and (iii) will not be refunded to you upon expiry or termination of your Subscription."
This segment restricts generative AI feature usage based on subscription plan limits, requires purchase of additional capacity when limits are exceeded, and specifies that add-on units are non-transferable and non-refundable upon termination, creating tier-based usage and commercial restrictions.
AI-generated interpretation, not legal advice.
"Depending on your Subscription Plan, you may have limits on your use of our generative AI features. If you exceed your Subscription Plan’s usage limits, we may require you to purchase additional capacity or units to continue accessing and using the generative AI features of the Services."
This clause creates tier-differentiated access to AI features with potential service interruption as an enforcement mechanism. Free tier users are especially exposed to limitations that could affect business continuity.
AI-generated interpretation, not legal advice.
" These Terms do not apply to our various enterprise-tier products and services, which are provided as subscriptions through our enterprise sales team to organizations (collectively, the “Enterprise-Tier Services”). If your organization has purchased the Enterprise-Tier Services, the governing terms and conditions will be our Customer Business Agreement . "
This segment carves out Enterprise-Tier Services from the scope of these Terms and directs enterprise customers to the Customer Business Agreement, establishing a tier-based exception to applicability.
AI-generated interpretation, not legal advice.
" 7.2. License to User Content. To provide our Services to you, we need your permission (i.e., a license) to use your User Content. You grant us a worldwide, non-exclusive, royalty-free license to your User Content that allows us to use, store, reproduce, publish, and publicly display (to show your User Content to you or other users as you may specify), modify, and create derivative works from it (such as writing suggestions and autocorrecting words) for the limited purposes of:"
This segment grants Superhuman a worldwide, non-exclusive, royalty-free license to use, store, reproduce, publish, display, modify, and create derivative works from User Content for specified limited purposes, which may include service improvement and AI-related uses such as writing suggestions.
AI-generated interpretation, not legal advice.
" 4.1. AI-Generated Content. Depending on your Subscription Plan, you may be able to use generative AI features within our Services that allow you to input prompts and other text (“ Inputs ”) and receive AI-generated outputs (“ Outputs ”). When you use our generative AI features, your Inputs and the resulting Outputs are your User Content. Notwithstanding the foregoing, you acknowledge that other users of our Services may, through no fault of Superhuman, use inputs that are similar to yours and, as a result, receive the same or similar outputs as your Outputs. Outputs generated for other users based on their inputs are not considered your User Content. "
This segment defines Inputs and Outputs as User Content owned by the user, acknowledges the non-exclusive nature of AI outputs (other users may receive similar outputs), and establishes that third-party outputs do not belong to the user, directly governing AI output ownership.
AI-generated interpretation, not legal advice.
"| To develop and improve AI | All categories of data | We have a legitimate interest in operating and improving our services and developing new products through the use of AI (Art. 6 (1)(f) GDPR/ UK GDPR) |"
Asserts legitimate interest under Art. 6(1)(f) GDPR/UK GDPR as legal basis permitting the use of all categories of personal data to develop and improve AI, operate services, and develop new products.
AI-generated interpretation, not legal advice.
"- **Develop and improve AI.** We also use information we collect to train our AI models. You can decide whether Superhuman can use your user content to train our AI models by adjusting the available training control(s) in your account settings."
Explicitly permits Superhuman to use collected information to train AI models, subject to a user opt-out control in account settings, establishing a conditional permission for AI training use of user content.
AI-generated interpretation, not legal advice.
"**Information we infer.** Finally, we may infer information about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address, predict that you are interested in certain products we offer based on your usage data and past purchases, and, depending upon your account settings, we may infer what industry you work in and your writing style based on your use of our products."
Establishes that Superhuman infers additional information about users (location, interests, industry, writing style) from collected data, defining inferred data as a category subject to the policy's use and processing obligations.
AI-generated interpretation, not legal advice.
"- **Improve our products and build new ones.** We’re continually developing new ways of making our products smarter, faster, more secure, and more helpful, and imagining new products we could build. For example, we analyze usage data to help us decide what new features to build or improve."
Permits use of collected information, including usage data, for product improvement and development of new features, establishing a legal basis for internal R&D use of user data.
AI-generated interpretation, not legal advice.
" (i). Operating, providing, improving, troubleshooting, and debugging our Services (for example, your acceptance or rejection of our grammatical suggestions may help train our suggestion engine); (ii). Protecting our Services (for example, to analyze patterns in usage to prevent abuse); (iii). Customizing our Services (for example, to create personalized suggestions for you); (iv). Developing new products or adding features for our Services (for example, creating our tone detector); and (v). Account management (for example, using information you upload or provide to us, such as your name, to encourage other people within your Organization to join your Organization’s Account). "
This segment grants permission for Superhuman to use user content and behavioral data for operating, improving, troubleshooting, personalizing, and developing new features of the Services, expressly including training AI/suggestion engines from user interactions.
AI-generated interpretation, not legal advice.
"| Improve our products and build new ones | Account information<br>Technical information<br>Usage data<br>User content<br>Information we infer | We have a legitimate interest in operating and improving our services and developing new products (Art. 6 (1)(f) GDPR/ UK GDPR) |"
This segment identifies legitimate interest under Art. 6(1)(f) GDPR/UK GDPR as the legal basis for processing account information, technical information, usage data, user content, and inferences to improve products and build new ones, which encompasses AI/product training activities and satisfies GDPR transparency requirements.
AI-generated interpretation, not legal advice.
" 3.7. Feedback and Usage Data. If you provide us with any suggestions, enhancement requests, recommendations, or other feedback regarding our Services, we may use that feedback without restriction or any further obligation to you. We may also collect and analyze data relating to your access and use of our Services (“ Usage Data ”). Examples of Usage Data include, but are not limited to, technical logs, metadata, telemetry data, and usage information about User Content, such as how often it is accessed."
This segment grants Superhuman permission to use user feedback without restriction and to collect and analyze Usage Data (including telemetry, metadata, and usage information about User Content), which directly relates to platform improvement and potential training use.
AI-generated interpretation, not legal advice.
"- **Opt out of targeted advertising.** We work with advertising partners to promote our products on other websites and online services. Depending on your location, you can opt out of these disclosures following the instructions presented when you click the link titled “Your Privacy Choices” on the footer of each Superhuman product website."
This clause grants users the right to opt out of targeted advertising disclosures to advertising partners, with the mechanism varying by geographic location and accessible via a 'Your Privacy Choices' link.
AI-generated interpretation, not legal advice.
"These rights may be limited, for example, if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep."
Qualifies and limits the previously described data subject rights by identifying circumstances—such as conflicting third-party data or legal retention obligations—where those rights may be restricted.
AI-generated interpretation, not legal advice.
"When we process information that is considered “sensitive” under State Privacy Laws (such as when such information is included in your user content), we use such data only for the legally permitted purposes described above, in the same way we process user content generally. We similarly limit how we process account log-in information and contents of communications not sent to us, which may be considered “sensitive” under certain State Privacy Laws. We do not use or disclose such information for the purpose of inferring characteristics about you."
This segment restricts the use of 'sensitive' personal information under State Privacy Laws to only legally permitted purposes, limits processing of account log-in and communications contents, and prohibits using such information to infer characteristics about users.
AI-generated interpretation, not legal advice.
"- **Market and advertise our products to you.** We do not use your user content for marketing or advertising purposes. Depending on your settings, we do use some of the other information we collect (such as your email address, the types of products you have purchased, your usage data, and inferences we may have made about you) to send marketing communications, advertise our products to you on third-party sites and services, and otherwise promote our products and conduct market research. See more info on our advertising practices [below](https://www.grammarly.com/privacy-policy#sectionSingleColumn_4EPx9RaSjayi21F7JSK8et)."
Restricts use of user content for marketing and advertising purposes, while permitting use of other collected data (email, purchase history, usage data, inferences) for targeted marketing and third-party advertising, subject to user settings.
AI-generated interpretation, not legal advice.
"You have a Free Subscription and you haven’t accessed the Services for at least 12 consecutive months."
This clause introduces a tier-specific termination ground applicable only to Free Subscription holders, creating a meaningful difference in account security between free and paid users.
AI-generated interpretation, not legal advice.
Common questions about Superhuman AI's policies
- Does Superhuman AI train its AI models on your data?
- Training possible — conditions or opt-outs apply — based on 5 verified findings from Superhuman AI's published policy. Informational only, not legal advice.
- Who owns the content you create with Superhuman AI?
- You own outputs — with license carve-outs — based on 4 verified findings from Superhuman AI's published policy. Informational only, not legal advice.
- Can you use Superhuman AI's output commercially?
- Commercial use allowed — based on 5 verified findings from Superhuman AI's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Superhuman AI's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
50 verified clausesClauses in Superhuman AI's policies that work in your favour — commitments the platform made to you.
- Governing law & disputesarbitration & class-action waiver
“12.2. Informal Dispute Resolution. Before filing an arbitration, you and Superhuman will try in good faith to resolve any Dispute informally. To start the dispute process, you must send an individualized written notice (“Notice of Dispute”) to support@supe…”
This segment establishes the mandatory informal dispute resolution procedure requiring a written Notice of Dispute before arbitration can be filed, specifying required content and delivery methods, and creating a 60-day…
Location: exact-text link only — source has no section structureJump to exact text → - Audit rights, DPA & residency
“3.5. Processing of Personal Information. If you open an Account on behalf of an Entity, we will process your personal information and that of the end users of that Account in accordance with our Data Privacy Addendum, and we and you agree to comply with its…”
This segment establishes the procedure for personal information processing: entity accounts are governed by the Data Privacy Addendum, individual accounts by the Privacy Policy, and assigns responsibility to entities for…
Location: exact-text link only — source has no section structureJump to exact text → - Governing law & disputesarbitration & class-action waiver
“12.7. 30-Day Right to Opt Out. If you are a new user of our Services, you can opt out of this Arbitration Agreement (excluding Section 12.9) within 30 days after you first accept the Terms. To opt out, you must send a timely email to arbitration-opt-out@sup…”
This segment grants new users the right to opt out of the Arbitration Agreement within 30 days of first accepting the Terms by sending an individual opt-out notice, specifying the procedure and restricting opt-out to per…
Location: exact-text link only — source has no section structureJump to exact text → - Moderation & enforcementauto-renewal & cancel window
“8.8. Subscription Cancellation. You may cancel your Subscription at any time (instructions on how to do so can be found by navigating to the relevant ‘how do I cancel my subscription?’ page on our Customer Care site here ). If you need help to cancel your S…”
This segment establishes the procedure for cancelling a subscription, specifying continued access through the end of the current Billing Cycle upon cancellation of a Paid Subscription, and governs the transition mechanic…
Location: exact-text link only — source has no section structureJump to exact text → - Privacy & data use
“If you reside in California, you may also designate an authorized agent to submit an access, deletion, or correction request on your behalf. We may ask authorized agents to submit proof of their authority to make a request, such as a valid power of attorney or…”
This segment establishes the procedure for California consumers to designate authorized agents for access, deletion, or correction requests, including requirements for proof of authority such as a power of attorney, and…
- Designated security contact: privacy@superhuman.com
Location: exact-text link only — source has no section structureJump to exact text → - Governing law & disputesarbitration & class-action waiver
“12.8. Modification. Superhuman will notify you of material changes to this Arbitration Agreement at least 30 days before they become effective. You may reject future changes to the Arbitration Agreement by emailing arbitration-opt-out@superhuman.com within…”
This segment establishes the procedure for Superhuman to modify the Arbitration Agreement with 30-day advance notice, grants users the right to reject future changes by emailing within 30 days, and specifies that failure…
- Terms changes: advance notice promised
Location: exact-text link only — source has no section structureJump to exact text →
+ 44 more verified clauses of this kind on this platform, cited in full in the report.
📋 Rules you must follow
3 verified clausesWhat Superhuman AI requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
- Moderation & enforcementconduct restrictions
“3.4. Restrictions on Use; Compliance. You agree that, as a condition of using our Services, you and, if applicable, your end users, will not, and will not encourage or assist any third parties to: (i) reverse engineer, decompile, disassemble, or otherwise at…”
This segment restricts the user from reverse engineering, reselling, sublicensing, distributing, or otherwise misusing the Services, setting out prohibited conduct as a condition of permitted use.
Location: exact-text link only — source has no section structureJump to exact text → - Prompt ownership
“3.6. Reservation of Rights. As between Superhuman and you, Superhuman owns all intellectual property rights in the Services (including all Superhuman-created Enhancements), Beta Services, Documentation, and Usage Data. Except as expressly stated herein, thes…”
This segment reserves all intellectual property rights in the Services, Materials, Beta Services, Documentation, and Usage Data to Superhuman as between the parties, limiting any implied license to the user and affirming…
Location: exact-text link only — source has no section structureJump to exact text → - Moderation & enforcementconduct restrictions
“4.3. AI Usage Restrictions. Your use of our generative AI features must comply with these Terms, including the restrictions and obligations imposed upon you in Section 3.4 (Restrictions on Use; Compliance). You also must not use our generative AI features…”
This segment restricts use of generative AI features to compliant use, prohibits infringement of third-party rights, and specifically prohibits using AI features to develop competing foundation or large language models.
Location: exact-text link only — source has no section structureJump to exact text →
What the policies actually cover
15 topics- Product telemetry & usage tracking22 clauses
- Advertising & tracking4 protective11 clauses
- Sale or sharing of personal data2 protective2 clauses
- Sensitive data (biometric, location, health)1 protective1 clause
- Children's data1 protective2 clauses
- Government & law-enforcement disclosure2 clauses
- Does not train on your content1 clause
- Trains by default, opt-out available1 protective3 clauses
- Arbitration & class-action waiver7 protective12 clauses
- Damages & liability cap12 clauses
- Terms can change at any time2 protective2 clauses
- Deletion rights & post-termination survival1 protective2 clauses
- Auto-renewal & cancel window1 protective5 clauses
- Breach-notification promises1 clause
- Conduct restrictions2 obligations3 clauses
210 further verified clauses are cited on this page but not yet assigned a topic.
Cross-clause notes
Two verified clauses intersect on the same subject matter: the Privacy Policy addresses how long content is retained, and the Privacy Policy addresses use of content in connection with model training or service improvement. Both clauses are in force at the same time — read them together.
The Terms of Service describes rights the platform takes in user content, and the Privacy Policy describes disclosure of data to third parties or subprocessors. Both clauses are in force at the same time — read them together.
Verified retention clauses point in different directions: the Privacy Policy describes broad or open-ended retention, while the Privacy Policy, Privacy Policy › “Your European Privacy Rights” describes deletion or erasure. Which clause controls in a given situation is not resolved by the documents' text alone — this is surfaced as an ambiguity, treated as Caution.
Automated cross-reference against the published rubric — not legal advice.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause allows indefinite, perpetual, or necessity-based retention.
“We retain personal data for as long as necessary to provide our products to you, to complete the transactions you have requested, to comply with our legal obligations, to resolve disputes, and for other legitimate business purposes. We retain the data we collect for different periods of time depending on what it is, how it’s used, and how you configure your settings.”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“We retain personal data for as long as necessary to provide our products to you, to complete the transactions you have requested, to comply with our legal obligations, to resolve disputes, and for other legitimate business purposes. We retain the data we collect for different periods of time depending on what it is, how it’s used, and how you configure your settings.”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“You and Superhuman agree that each of us may bring claims against the other only on an individual basis, and not on a class, representative, or collective basis (and we each waive any right we have to bring such claims). We each may only seek or obtain individualized relief, and, except as provided in Section 12.6 (Batch Arbitration), Disputes between us cannot be arbitrated or consolidated with those of any other...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“PLEASE BE AWARE THAT SECTION 12 CONTAINS PROVISIONS GOVERNING HOW TO RESOLVE DISPUTES BETWEEN YOU AND SUPERHUMAN. AMONG OTHER THINGS, SECTION 12 INCLUDES AN AGREEMENT TO ARBITRATE (“ARBITRATION AGREEMENT”) WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 12 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“We each may only seek or obtain individualized relief, and, except as provided in Section 12.6 (Batch Arbitration), Disputes between us cannot be arbitrated or consolidated with those of any other person or entity. If there is a final decision (after exhaustion of all appeals) that any part of this Section 12.3 is unenforceable as to a particular claim or request for relief, then solely that particular claim or re...”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | governing law disputes | conditional | MEDIUM | 41 |
| All applicable tiers | tier differences | worsens | HIGH | 1 |
| Government | governing law disputes | conditional | MEDIUM | 2 |
| Government | moderation enforcement | worsens | HIGH | 2 |
| Team / Business | commercial use | worsens | HIGH | 2 |
| Team / Business | data retention | conditional | MEDIUM | 2 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
Latest stance: training permitted on training use
“- AI training control. As described [above](https://superhuman.com/legal/privacy-policy#sectionSingleColumn_34DjNLbmvunaBEF93Cfuoz), you can decide whether Superhuman can use your user content to train our AI models by adjusting the available training control(s) in your account settings.”Open timeline citation
Latest stance: arbitration or waiver on governing law disputes
“If your complaint is not resolved through these channels, under certain conditions, a binding arbitration option may be available before a Data Privacy Framework Panel. For additional information, please visit: [https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction](https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction).”Open timeline citation
Latest stance: third party or vendor sharing on subprocessors data sharing
“- Trusted service providers. We use trusted service providers to help power our products and operate our business. They help with things like payment processing, AI technology, and cloud storage. These trusted service providers are bound by agreements that require them to follow data privacy and security requirements and to follow our instructions. For example, we restrict our AI service providers from training their models on user content of Superhuman customers.”Open timeline citation
Latest stance: indefinite or necessity based on data retention
“We retain personal data for as long as necessary to provide our products to you, to complete the transactions you have requested, to comply with our legal obligations, to resolve disputes, and for other legitimate business purposes. We retain the data we collect for different periods of time depending on what it is, how it’s used, and how you configure your settings.”Open timeline citation
Latest stance: training permitted on training use
“- Develop and improve AI. We also use information we collect to train our AI models. You can decide whether Superhuman can use your user content to train our AI models by adjusting the available training control(s) in your account settings.”Open timeline citation
Latest stance: third party or vendor sharing on subprocessors data sharing
“Finally, we remain responsible under the Onward Transfer Principle for personal data that we disclose to third parties for processing on our behalf. To learn more about the Frameworks or to view our certification, please visit the Frameworks [website](https://www.dataprivacyframework.gov/). The Federal Trade Commission has jurisdiction over our compliance with the Frameworks.”Open timeline citation
Latest stance: training permitted on training use
“| To develop and improve AI | All categories of data | We have a legitimate interest in operating and improving our services and developing new products through the use of AI (Art. 6 (1)(f) GDPR/ UK GDPR) |”Open timeline citation
Latest stance: third party or vendor sharing on subprocessors data sharing
“- Marketplace Participants. Using our online marketplace, you can choose to build, access, use, purchase, or integrate (collectively, “use”) agents, apps, packs, applications, code, plugins, content, services, extensions, or other third-party offerings with your Superhuman account(s). If you choose to use a third-party offering, Superhuman may disclose information to that third party and/or an associated API provider in accordance with your settings. Superhuman does not own or control the third-party offerings available through our marketplace, so please review the policies and choices offered by any third party (including an associated API provider) you choose to engage or integrate.”Open timeline citation
Capture recency
- Terms of Service:Last captured 2026-08-17· verified 2026-08-17
- Privacy Policy:Last captured 2026-08-17· verified 2026-08-17
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↓ 83 fewer findings this quarter vs last (189 vs 272). First scan: June 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of Superhuman AI's policies — no human edits the data.
Need this for procurement or legal diligence?
Free shows today's risk. A Stack Audit gives you a citable, verbatim-sourced PDF across your whole AI stack — and flags the moment a vendor's terms change.
Every finding above is a verbatim quote from Superhuman AI's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
AIRIN Brief
Built for compliance officers, legal counsel, and SaaS founders. Subscribe to the email digest — one short brief when a tracked vendor materially changes its terms, training policy, or risk rating. Prefer in-app? Watch platforms in your alerts inbox instead.