tier differences · Terms of Service
Strada policy finding
“ “Minute” means all voice minutes, or partial voice minutes (e.g., if a call lasts for 0:24 seconds, that call counts as 1 minute), processed through the Strada platform, including but not limited to active conversation, voicemail interaction, navigating interactive voice response (IVR) systems, waiting on hold, or any other call-related activity.”
- Document
- Terms of Service
- Captured
- 2026-09-25
- Location
- Terms of Service › “Definitions”
- Snapshot SHA-256
- cf766535825c8f49c59677df5a9fa38cfc2b35af6c4aad544cd5eb6f3854a030
Informational only, not legal advice. Terms change; verify the source and capture date.