Softgen
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
Partially verified: Terms of Service assessed · Privacy Policy pending. Everything below comes only from what was read in full.
Watch: indemnity liability
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
This segment disclaims accuracy of AI-generated outputs and requires users to test results, disclaims all warranties by offering the Service 'as is,' and caps the Company's liability at the greater of $100 or fees paid in the preceding 12 months, constituting a liability disclaimer and monetary limitation that directly restricts user remedies.
Imposes an obligation to implement physical, business, and technical safeguards and specifies that data is retained for as long as needed for services, compliance, dispute resolution, and enforcement, defining the retention period and security standard.
This segment establishes mandatory binding arbitration under AAA Consumer Arbitration Rules in Singapore as the exclusive dispute resolution mechanism, prohibits class actions by limiting claims to an individual basis, requires a 60-day pre-arbitration negotiation period, and provides a 30-day opt-out right, collectively defining the procedural framework for resolving all disputes between users and the Company.
Scores derived from 9 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- Output ownership has conditions — review the commercial use and license carve-outs before building on these outputs.
- Data handling is conditional — 2 privacy or retention clauses warrant review before using Softgen at scale.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what Softgen's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 36 verified, verbatim-cited findings below — read the citations.
privacy assessment pending — privacy policy not yet verified This lens receives a band only once its source document has been captured and read in full.
Know where this document lives? Point us to the URL or PDF and the pipeline will verify it.
Automated assessment against a published rubric — not legal advice.
Partially verified — Terms of Service — Verified (read in full, 21 findings); Privacy Policy — Capture under review. Findings below are from fully-read, verified documents only; remaining core documents are pending capture.
Capture blocked
A known core policy document could not be publicly captured after the available capture strategies were tried.
Blocked core document: Privacy Policy
- Terms of ServiceVerified - read in full - 21 citationspdf textLast captured 2026-07-03
- Privacy PolicyCompleteness unconfirmed
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
This segment sets out the fee structure including annual membership billing, usage-based fees for compute and API calls, user obligations to provide valid payment and pay taxes, a no-refunds policy, auto-renewal and cancellation terms, and the Company's right to change prices with notice—establishing financial obligations and differentiating access tiers based on payment.
" Annual Membership : Required for access, billed in full at the start of each term, auto-renews unless cancelled. Usage-Based Fees : Charged for compute time, Assets, API calls, etc., at rates listed on the Pricing page. Payment & Taxes :..."
Imposes an obligation to implement physical, business, and technical safeguards and specifies that data is retained for as long as needed for services, compliance, dispute resolution, and enforcement, defining the retention period and security standard.
" We use physical, business, and technical safeguards. Data is retained as long as needed for Services, compliance, dispute resolution, and enforcement."
This segment disclaims accuracy of AI-generated outputs and requires users to test results, disclaims all warranties by offering the Service 'as is,' and caps the Company's liability at the greater of $100 or fees paid in the preceding 12 months, constituting a liability disclaimer and monetary limitation that directly restricts user remedies.
" Accuracy Disclaimer : AI-generated results may contain errors. Users must test outputs. General Disclaimer : Service is provided as is without warranties. Liability Limitation : The Company’s liability is capped at the greater of $100 or..."
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
" Data may be stored outside your country. We do not knowingly collect data from children under 13."
Discloses that data may be stored outside the user's country (addressing cross-border transfer risk) and states the platform does not knowingly collect data from children under 13, establishing a restriction on collection from minors and a limitation of liability regarding international transfers.
AI-generated interpretation, not legal advice.
" We may update this Privacy Policy and will post the effective date."
Establishes the procedure by which the platform may update its Privacy Policy and notifies users of changes by posting an effective date, defining the mechanism for policy modification.
AI-generated interpretation, not legal advice.
" We use physical, business, and technical safeguards. Data is retained as long as needed for Services, compliance, dispute resolution, and enforcement."
Imposes an obligation to implement physical, business, and technical safeguards and specifies that data is retained for as long as needed for services, compliance, dispute resolution, and enforcement, defining the retention period and security standard.
AI-generated interpretation, not legal advice.
" Accuracy Disclaimer : AI-generated results may contain errors. Users must test outputs. General Disclaimer : Service is provided as is without warranties. Liability Limitation : The Company’s liability is capped at the greater of $100 or the fees you paid in the 12 months preceding the claim."
This segment disclaims accuracy of AI-generated outputs and requires users to test results, disclaims all warranties by offering the Service 'as is,' and caps the Company's liability at the greater of $100 or fees paid in the preceding 12 months, constituting a liability disclaimer and monetary limitation that directly restricts user remedies.
AI-generated interpretation, not legal advice.
" The Service is offered subject to your acceptance without modification of all of these Terms of Use and all other operating rules, policies, and procedures that may be published from time to time by the Company. Your use of the Service constitutes your agreement to all such terms. The Company may refuse to offer the Service to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law."
This segment establishes the binding acceptance mechanism, stating that use of the Service constitutes agreement to all terms and any published policies, and grants the Company discretion to refuse service to any person at any time, creating an obligation on users to comply with all terms as a condition of access.
AI-generated interpretation, not legal advice.
" The Company may terminate your account for violation of Terms or for any reason upon written notice. Upon termination, rights and licenses end, but certain provisions survive (e.g., indemnity, liability limitations)."
This segment establishes the Company's right to terminate user accounts for Terms violations or any reason upon written notice, specifies that rights and licenses end upon termination, and identifies surviving provisions such as indemnity and liability limitations, creating a termination procedure and preserving key legal obligations post-termination.
AI-generated interpretation, not legal advice.
" You are solely responsible for your created applications and agree to indemnify the Company against claims, losses, or damages related to them."
This segment makes users solely responsible for applications they create and establishes an indemnification obligation requiring users to defend and hold harmless the Company against any claims, losses, or damages related to user-created applications.
AI-generated interpretation, not legal advice.
" You agree to defend, indemnify, and hold harmless the Company from all liabilities, claims, and expenses arising from your use or misuse of the Service."
This segment imposes a broad indemnification obligation on users to defend, indemnify, and hold harmless the Company from all liabilities, claims, and expenses arising from the user's use or misuse of the Service.
AI-generated interpretation, not legal advice.
" With your consent. With third-party service providers. To comply with laws. To protect rights, property, safety. During corporate restructuring or sale."
Grants permission to share personal data with third-party service providers, with user consent, to comply with legal obligations, to protect rights and safety, and during corporate restructuring or sale, defining the lawful grounds for disclosure.
AI-generated interpretation, not legal advice.
" Disputes will be resolved by final and binding arbitration (AAA Consumer Arbitration Rules) in Singapore unless both parties agree otherwise. No Class Actions : You may bring claims only on an individual basis. Pre-arbitration negotiation period: 60 days. Opt-out available within 30 days of first access."
This segment establishes mandatory binding arbitration under AAA Consumer Arbitration Rules in Singapore as the exclusive dispute resolution mechanism, prohibits class actions by limiting claims to an individual basis, requires a 60-day pre-arbitration negotiation period, and provides a 30-day opt-out right, collectively defining the procedural framework for resolving all disputes between users and the Company.
AI-generated interpretation, not legal advice.
" Governing Law : Singapore law. Entire Agreement : Includes these Terms and the Privacy Policy. Changes : Terms may be modified with notice; continued use implies acceptance. Age Requirements : Must be at least 18 or have parental consent. Assignment : You cannot assign this Agreement; the Company may assign without consent. Contact : support@softgen.ai."
This segment specifies Singapore as the governing law, designates the Terms and Privacy Policy as the entire agreement, allows the Company to modify terms with notice and treats continued use as acceptance, imposes an age requirement of 18 or parental consent, prohibits user assignment while permitting Company assignment without consent, and provides contact information—incorporating the Privacy Policy and establishing multiple governing legal conditions.
AI-generated interpretation, not legal advice.
" Annual Membership : Required for access, billed in full at the start of each term, auto-renews unless cancelled. Usage-Based Fees : Charged for compute time, Assets, API calls, etc., at rates listed on the Pricing page. Payment & Taxes : You must provide a valid payment method and are responsible for all applicable taxes. No Refunds : All fees are non-refundable. Cancellation takes effect at the end of the current term. Price Changes : The Company may change prices with reasonable prior notice."
This segment sets out the fee structure including annual membership billing, usage-based fees for compute and API calls, user obligations to provide valid payment and pay taxes, a no-refunds policy, auto-renewal and cancellation terms, and the Company's right to change prices with notice—establishing financial obligations and differentiating access tiers based on payment.
AI-generated interpretation, not legal advice.
" You agree not to: Violate any applicable law or regulation. Infringe on any intellectual property rights. Engage in harassment, abuse, defamation, or deceptive conduct. Promote self-harm, exploitation of children, or violence. Generate false information intended to harm others. Impersonate another person or disseminate personal data without consent. Support terrorist organizations. Overload, disrupt, or bypass security of the Service. Use automated tools (e.g., scrapers) without permission. Reverse engineer or attempt to access source code. Reproduce, sell, or resell the Service without written permission."
This segment enumerates prohibited conduct including violating laws, infringing intellectual property, harassment, generating harmful content, impersonating others, disseminating personal data without consent, supporting terrorism, disrupting the Service, using unauthorized automated tools, reverse engineering, and reselling the Service without written permission, establishing enforceable behavioral and use restrictions on all users.
AI-generated interpretation, not legal advice.
" Rights to know, access, correct, delete, and object. No sale of personal data (CCPA). Exercising Rights : Email legal@softgen.ai. GDPR Lawful Bases : Contract performance, legitimate interests, consent."
Enumerates specific data subject rights (know, access, correct, delete, object), establishes a no-sale restriction under CCPA, provides the procedural mechanism for exercising rights, and identifies the GDPR lawful bases (contract performance, legitimate interests, consent) governing processing.
AI-generated interpretation, not legal advice.
" From Third Parties :"
This segment introduces the category of data received from third parties as a source of personal information collected by the Company, indicating data sharing arrangements with third-party sources that are directly relevant to subprocessor and data sharing obligations.
AI-generated interpretation, not legal advice.
" You can get in touch by emailing us at support@softgen.ai ."
Provides the procedural mechanism for contacting the platform regarding privacy matters by specifying the support email address, enabling users to exercise rights or raise concerns.
AI-generated interpretation, not legal advice.
" To provide, improve, and develop Services. To communicate with you and offer support."
Grants the platform permission to use collected personal information for providing, improving, and developing services and for communicating with users, establishing lawful bases for processing activities.
AI-generated interpretation, not legal advice.
" We describe here how we collect and process personal information."
This segment introduces the Privacy Policy's scope by stating the Company will describe how it collects and processes personal information, establishing a transparency obligation and framing the data processing practices that follow.
AI-generated interpretation, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Softgen's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
1 verified clauseClauses in Softgen's policies that work in your favour — commitments the platform made to you.
- Privacy & data usesale/sharing of personal data
“Rights to know, access, correct, delete, and object. No sale of personal data (CCPA). Exercising Rights : Email legal@softgen.ai. GDPR Lawful Bases : Contract performance, legitimate interests, consent.”
Enumerates specific data subject rights (know, access, correct, delete, object), establishes a no-sale restriction under CCPA, provides the procedural mechanism for exercising rights, and identifies the GDPR lawful bases…
- Designated security contact: legal@softgen.ai
📍 Terms of Service › “Your Rights (EEA, UK, Swiss, California)”Jump to exact text →
📋 Rules you must follow
1 verified clauseWhat Softgen requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
- Moderation & enforcementconduct restrictions
“You agree not to: Violate any applicable law or regulation. Infringe on any intellectual property rights. Engage in harassment, abuse, defamation, or deceptive conduct. Promote self-harm, exploitation of children, or violence. Generate false information i…”
This segment enumerates prohibited conduct including violating laws, infringing intellectual property, harassment, generating harmful content, impersonating others, disseminating personal data without consent, supporting…
📍 § 4 (Rules of Conduct and Prohibited Uses)Jump to exact text →
What the policies actually cover
11 topics- Product telemetry & usage tracking1 clause
- Sale or sharing of personal data1 protective1 clause
- Children's data1 clause
- Government & law-enforcement disclosure1 clause
- Arbitration & class-action waiver1 clause
- Damages & liability cap1 clause
- Indemnity direction2 clauses
- Terms can change at any time3 clauses
- Auto-renewal & cancel window1 clause
- Breach-notification promises1 clause
- Conduct restrictions1 obligation1 clause
7 further verified clauses are cited on this page but not yet assigned a topic.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“- **AAA Rules**: The American Arbitration Association's Consumer Arbitration Rules.”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“- Disputes will be resolved by final and binding arbitration (AAA Consumer Arbitration Rules) in Singapore unless both parties agree otherwise.”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“- Pre-arbitration negotiation period: 60 days.”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“Disputes will be resolved by final and binding arbitration (AAA Consumer Arbitration Rules) in Singapore unless both parties agree otherwise. No Class Actions : You may bring claims only on an individual basis. Pre-arbitration negotiation period: 60 days. Opt-out available within 30 days of first access.”Open source citation
The clause includes sublicensable, transferable, or assignable rights.
“- By using the Services, you grant the Company a **perpetual, worldwide, non-exclusive, sublicensable, no-charge, royalty-free, irrevocable copyright license** to store, use, reproduce, adapt, publish, and distribute prompts, code, and Assets you create, for purposes of operating, improving, and training AI models, and to comply with law.”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | governing law disputes | conditional | MEDIUM | 4 |
| All applicable tiers | indemnity liability | conditional | MEDIUM | 2 |
| Api | tier differences | conditional | MEDIUM | 1 |
| Free | training use | worsens | HIGH | 3 |
| Pro / Paid | indemnity liability | conditional | MEDIUM | 1 |
| Team / Business | prompt ownership | worsens | HIGH | 2 |
| Team / Business | training use | worsens | HIGH | 3 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
legal burden changed from medium/liability limited to medium/indemnity.
“Accuracy Disclaimer : AI-generated results may contain errors. Users must test outputs. General Disclaimer : Service is provided as is without warranties. Liability Limitation : The Company’s liability is capped at the greater of $100 or the fees you paid in the 12 months preceding the claim.”Before citation
“You agree to defend, indemnify, and hold harmless the Company from all liabilities, claims, and expenses arising from your use or misuse of the Service.”After citation
Latest stance: sublicensable or transferable on training use
“- By using the Services, you grant the Company a **perpetual, worldwide, non-exclusive, sublicensable, no-charge, royalty-free, irrevocable copyright license** to store, use, reproduce, adapt, publish, and distribute prompts, code, and Assets you create, for purposes of operating, improving, and training AI models, and to comply with law.”Open timeline citation
Latest stance: broad license on training use
“- By using the Services, you grant the Company a **perpetual, worldwide, non-exclusive, sublicensable, no-charge, royalty-free, irrevocable copyright license** to store, use, reproduce, adapt, publish, and distribute prompts, code, and Assets you create, for purposes of operating, improving, and training AI models, and to comply with law.”Open timeline citation
Latest stance: arbitration or waiver on governing law disputes
“- **AAA Rules**: The American Arbitration Association's Consumer Arbitration Rules.”Open timeline citation
Latest stance: arbitration or waiver on governing law disputes
“- Disputes will be resolved by final and binding arbitration (AAA Consumer Arbitration Rules) in Singapore unless both parties agree otherwise.”Open timeline citation
Capture recency
- Terms of Service:Last captured 2026-07-03· verified 2026-07-03
- Privacy Policy:Last captured 2026-06-08· verified 2026-06-08verified once — no re-scan in 94 days
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↑ 22 more findings this quarter vs last (70 vs 48). First scan: June 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of Softgen's policies — no human edits the data.
Need this for procurement or legal diligence?
Free shows today's risk. A Stack Audit gives you a citable, verbatim-sourced PDF across your whole AI stack — and flags the moment a vendor's terms change.
Know where the missing document lives?
We haven't yet verified Softgen's Privacy Policy. Point us at the official page and our pipeline will attempt to capture and read it in full. Submissions are candidates only — nothing is published until it passes the same verification gates as every other document on this site.
Every finding above is a verbatim quote from Softgen's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
AIRIN Brief
Built for compliance officers, legal counsel, and SaaS founders. Subscribe to the email digest — one short brief when a tracked vendor materially changes its terms, training policy, or risk rating. Prefer in-app? Watch platforms in your alerts inbox instead.