moderation enforcement · Terms of Service

ServiceNow Now Assist policy finding

“1.4. Government Customer. If Customer is an agency or department of the federal, state, or local government or is using any of the products, features, or Subscription Service on behalf of the U.S. Government or other government organization (collectively “Government Customer”) and these Product-Specific Terms do not meet Government Customer’s requirements or are inconsistent with applicable law, regulations or Government Customer’s contract terms, Government Customer must immediately discontinue its use of the applicable product, feature, or Subscription Service. Government Customer represents and warrants that it has the authority and capacity to accept these Product-Specific Terms and to bind the Government Customer. These Product-Specific Terms will control to the extent of any conflict with other terms of service applicable to usage of ServiceNow’s products, features, or Subscription Service. Government Customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the products, features, or Subscription Service is permissible. 1.5. Commercial Availability. If a Subscription Service identified in these Product-Specific Terms is provided to Customer prior to general commercial availability, Customer’s access and use of such Subscription Service will terminate on the earlier of: (a) the termination date specified by ServiceNow in a written communication provided to Customer (including via email); (b) the date the Subscription Service becomes commercially available; or (c) the termination of the Agreement. Notwithstanding the foregoing, ServiceNow may extend such access in its sole discretion.”

Document

Terms of Service

Captured

2026-06-07

Snapshot SHA-256

78b87d93c9cf990dfd337de32fad8ae998156b4cd3b2896af41bb4b6263616f7

Informational only, not legal advice. Terms change; verify the source and capture date.