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tier differences · Terms of Service

RightNow policy finding

“ The following terms apply only to coding plans and take precedence over conflicting general terms. A coding plan that never starts serving is refunded in full. Credit purchases, packages and legacy subscriptions remain subject to the general non-refund clause above. Your coding plan automatically renews each month until canceled. Your payment method is charged at the start of each billing period. Cancel anytime in Billing, in any plan state. Cancellation takes effect at the end of the current billing period, or immediately while a payment dispute is open. Upgrades take effect now with a prorated charge. New limits apply immediately, and usage already counted carries over. Downgrades take effect at the end of the current billing period. Account deletion ends the plan at once, with no refund of the current month. Credits survive cancellation and keep their existing expiry dates. Standby is best effort and can be paused or reduced at any time. Standby is paused while a plan payment is outstanding or processing, and while credits are owed. The meter is versioned. We give you written notice before changing how usage is metered. A disputed plan payment pauses the plan and ends it at the period end.”
Document
Terms of Service
Captured
2026-09-25
Location
Terms of Service › “Coding plans”
Snapshot SHA-256
18ed6f35213c08081efb1ef9da758e46f75dc64f09739364cec65618279c34db
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Informational only, not legal advice. Terms change; verify the source and capture date.

Canonical permalink: https://airinetwork.com/platform/rightnow/finding/tier-differences-06528569914f0d543d50

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