RentAHuman procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| Data retention | All applicable tiers | low | “ Account data: Retained while your account is active. Deleted upon request or after 24 months of inactivity. Messages: Retained for the duration of the conversation relationship. Payment records: Retained for 7 years per financial regulations. Usage logs: Automatically purged after 30-90 days depending on log type. Fraud/security logs: Retained for 365 days.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ We share personal data with the following third-party processors:” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ OpenAI AI-powered chat, content moderation Message content, user queries US ” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Legacy Verification Badges. RentAHuman previously offered a paid monthly Verification Subscription that provided benefits such as a Verified Badge (indicating that the user had been verified as a human), enhanced visibility, and access to premium features. The Platform does not currently offer new paid Verification Subscriptions. Users who previously purchased a Verification Subscription may retain their Verified Badge without continuing to pay a recurring subscription, unless RentAHuman revokes, removes, or modifies the Verified Badge in accordance with these Terms or applicable RentAHuman Policies. Verification is performed at a point in time, may not reflect subsequent changes, and indicates only that a user has completed the applicable verification process; it does not constitute an endorsement, background check, or guarantee of trustworthiness by RentAHuman. RentAHuman does not warrant the accuracy, completeness, or reliability of any verification results. You agree not to attempt to circumvent, spoof, or defeat any Verification Method (including by using synthetic media, deepfakes, manipulated images, or another person’s identification). Any such attempt may result in immediate Account termination and forfeiture of verification benefits, to the maximum extent permitted by law. RentAHuman may revoke, remove, or modify a Verified Badge at any time in its sole discretion, including if we suspect fraud, misuse, or policy violations. ” | Captured 2026-09-25Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
📢 POLICY UPDATES ALERT
AIRIN Brief
Built for compliance officers, legal counsel, and SaaS founders. Subscribe to the email digest — one short brief when a tracked vendor materially changes its terms, training policy, or risk rating. Prefer in-app? Watch platforms in your alerts inbox instead.