Recraft V3 procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | low | “ If you are a Business User, Recraft’s Data Processing Addendum (“DPA”), available at https://www.recraft.ai/legal/dpa , is incorporated into these Terms by reference and governs Recraft’s processing of personal information on your behalf. In the event of a conflict between the DPA and these Terms on data processing matters the DPA will prevail.” | Captured 2026-08-12Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Subject to this Section, these Terms will remain in full force and effect while you use the Services. Recraft may terminate your access to all or any part of the Services at any time if you fail to comply with these Terms, which may result in the forfeiture and destruction of all information associated with your account including any Assets. Further, either party may terminate the Services for any reason and at any time upon written notice and in the case of a Member, by ceasing any access to or use of the Service. If you wish to terminate your account, you may do so by following the instructions on the Services. You understand that any termination may involve deletion of your Assets from our databases. In addition, Recraft may periodically delete accounts that have been inactive for twelve (12) or more consecutive months, with inactivity measured from the date of your last login to the Services. Recraft will endeavor to provide at least seven (7) days’ prior notice by email to the address associated with your account before any such deletion takes effect. Upon deletion of an inactive account, all data associated with that account will be permanently removed. You may download and export your Assets at any time through the download functionality available within your account prior to deletion. If you wish to obtain a copy of other personal data associated with your account that is not directly downloadable, you may submit a data access request to help@recraft.ai . ” | Captured 2026-08-12Open source →Finding permalink → |
| Data retention | All applicable tiers | medium | “By default, Recraft does not store images or metadata generated via the API beyond the period necessary to deliver the output to the User. However, certain optional features of the API (including, for example, exploration or iterative generation features) may require temporary storage of generation artifacts in order to function. If you explicitly enable such features through API parameters (for example, by setting parameters such as store_info_for_deep_exploration=True or by specifying a retention period via time_till_deletion), you instruct and authorize Recraft to store the associated generation artifacts, prompts, images, and related metadata necessary to provide the requested functionality. Such artifacts will be retained only for the duration specified by the applicable API parameters, or until deleted by Recraft in accordance with the Services’ operational requirements. If no deletion time is specified, the artifacts may be retained until deleted by the user or by Recraft in its sole discretion. Recraft makes no guarantee of permanent storage and is not responsible for any data loss associated with artifacts stored under this provision. License . Subject to your compliance with the Terms, including these terms and conditions for use of the API Services, and any applicable laws or other limitations, Recraft grants you a non-exclusive, limited, non-transferable, non-sublicensable, non-assignable, freely revocable license to access and use the API Services for business or personal use. ” | Captured 2026-06-08Open source →Finding permalink → |
| Data retention | All applicable tiers | medium | “ We retain personal data for as long as necessary to provide the services and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations. As part of our normal operations, your information may be stored in computers in countries outside of your home country. By giving us information, you consent to this kind of information transfer. Irrespective of where your information resides, we will comply with applicable law and our commitments herein. We do not want your personal information if you are under 13 years old, and you are not allowed to provide it to us or use the Services if you are under 13 years old. If your child is under 13 years old, and you believe your child has provided us with personal information, please contact us to have such information removed.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We reasonably believe it is necessary to prevent harm to the rights, property, or safety of you or others.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “ We have asked & received your consent to share it.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We undergo a corporate restructuring or change in our organizational structure or status.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ To comply with laws or to respond to lawful requests and legal process, provided that we will notify you unless we are legally prohibited from doing so. We will only release personal information if we believe in good faith that it is legally required.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “ As needed, including to third-party service providers, to process or provide Services or products for or to you, but only if those entities agree to provide at least the same level of privacy protection as this Policy.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “ We share information about you when:” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ Please note that some of the Services include integrations, references, or links to services provided by third parties whose privacy practices differ from ours. If you provide personal information to any of those third parties, or allow us to share personal information with them, that data is governed by their privacy statements. We may share non-personal information in accordance with applicable law.” | Captured 2026-06-08Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Recraft utilizes artificial intelligence systems to produce certain digital content that is generated by users through the Services (such content, “Assets”). In order to use the Services, you must register through the Site. There are two tiers of membership, one does not require any payment (“Free Tier”) and the other is a paid subscription. Users of the Free Tier have limited rights. When you register on the Site, you are asked to create your own profile. Your profile includes, but is not limited to, personal information such as your user name, your email and general information you wish to disclose about yourself. Upon successful registration, you become a member of the Site (a “Member”), and for as long as you remain a Member, you agree to comply with the then applicable Terms. All Services are licensed and not sold. Each user must have a unique account (unless your organization is licensed with a valid key for API or other authorized integration access), and you are responsible for protecting your account credentials and for any activity conducted on your account. A breach or violation of any of these Terms may result in an immediate termination of your right to use the Services and Recraft reserves the right to ban you and any IP address or other identifier associated with you or your account. You must notify Recraft immediately at help@recraft.ai if you become aware of any unauthorized use of, or unauthorized access to, your account.” | Captured 2026-08-12Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “We will confirm receipt and process any applicable reimbursement without undue delay, and in any event within fourteen (14) days of receiving your notice. Where mandatory consumer protection law in your jurisdiction provides for withdrawal, cooling-off, cancellation, or similar rights beyond those described above, those rights are preserved and apply to Consumer Users notwithstanding any contrary provision in these Terms.” | Captured 2026-08-12Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “This right applies only to new subscription contracts and not to subsequent automatic renewals. 5.5 When the EU/EEA and UK Right of Withdrawal Lapses. Because Recraft’s Services are credit-based and subscription credits are allocated to your account immediately upon purchase, the following applies: (i) if, at the point of purchase, you expressly consent to the immediate allocation of credits and acknowledge that you will thereby lose your right of withdrawal, the Withdrawal Period ends immediately upon credits being made available to your account and no refund will be due; (ii) if no such express consent was given at checkout, you retain the right to withdraw for the full fourteen (14) days, provided you have not accessed or used any of your allocated credits; and (iii) if you have used some but not all of your allocated credits without having given express consent at checkout, you remain entitled to a proportional refund in respect of any unused credits. Top-up credit purchases are subject to the same waiver conditions. The right of withdrawal does not apply to API unit packages where performance has commenced, subject to the conditions above. 5.6 How EU/EEA and UK Users Can Withdraw. To exercise your right of withdrawal, contact us at help@recraft.ai before the Withdrawal Period expires, stating your name, account email address, the subscription purchase date, and that you wish to withdraw. You will bear no cost or penalty for exercising this right, other than any deduction in respect of credits used as described above. ” | Captured 2026-08-12Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ 2.1 Definitions. A "Consumer User" is a natural person who accesses the Services for purposes that are wholly or mainly outside that person's trade, business, craft, or profession. A "Business User" is a Member who accesses the Services for commercial, professional, or organizational purposes, including in the course of a trade, business, or profession, or on behalf of a company, organization, employer, or client. 2.2 Business User Acknowledgment. If you are a Business User, you acknowledge and agree that: (i) you are entering into these Terms in a commercial capacity; (ii) the Consumer Provisions identified in paragraph (c) do not apply to your account; and (iii) to the maximum extent permitted by applicable law, consumer-specific statutory protections that can be varied or excluded by contract do not apply to your use of the Services. If you are uncertain whether you qualify as a Consumer User, contact Recraft at help@recraft.ai before using the Services. 2.3 Consumer Provisions. Provisions that expressly reference a consumer in these Terms apply to Consumer Users only and have no application to Business Users. Nothing in these Terms excludes or limits any right or remedy that a Consumer User has under applicable mandatory consumer protection law that cannot be varied by contract. 2.4 Tier and Use. Subscription tier does not by itself determine whether you are a Consumer User or a Business User. That status is determined solely by the purpose for which you access the Services, as set out in the Definitions above. ” | Captured 2026-08-12Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Recraft offers free and paid Services. You can learn more about Recraft’s paid subscription offering by contacting help@recraft.ai . You can sign up for a monthly subscription, payable in U.S. dollars, that will automatically renew on a monthly basis, or for a yearly subscription, payable in U.S. dollars, that will automatically renew on a yearly basis. You can stop using the Services and cancel your subscription at any time through the Site or by emailing Recraft at help@recraft.ai . If you cancel your subscription, or if Recraft has terminated your right to use the Services because of a breach or violation of any of these Terms, you will not receive a refund or credit for any amounts that have already been billed or paid. Recraft reserves the right to change its prices at any time. If you are on a subscription plan, changes to pricing will not apply until your next renewal or thirty (30) days after our notice to you, whichever is later. Recraft will comply with minimum annual subscription notice requirements where applicable, providing notice to the email address associated with your account before the given automatic renewal date. Annual subscriptions have a minimum term of twelve (12) months from the date of purchase. Monthly subscriptions have no minimum term beyond the current billing month and renew automatically each month unless cancelled. 5.1 Pricing, promotions and product testing. We regularly test different prices, discounts, promotional offers and product features to understand what works best. ” | Captured 2026-08-12Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “You may end a session at any time and no credits will be deducted for operations performed after you do so; credits already consumed are not returned, including where the request does not complete or the output does not meet your expectations, without affecting any right you have under mandatory consumer protection law or any goodwill adjustment we choose to make. Where we make available a control allowing you to limit credit consumption, that limit applies only once you have set it and only to operations performed afterwards, and nothing in these Terms obliges us to offer such a control. Your credit balance is available in your account at all times. 5.3 UK Consumer Users. For UK Consumer Users, Recraft will additionally comply with the subscription contract provisions of the Digital Markets, Competition and Consumers Act 2024 (“DMCCA”) when those provisions come into force. Where any mid-subscription change to these Terms or to the services is of such a nature that you would not have entered into the subscription on the original terms, Recraft will notify you and you may be entitled to cancel the subscription without penalty. 5.4 EU/EEA and UK Consumer User Right of Withdrawal. If you are a Consumer User resident in the European Union, European Economic Area, or United Kingdom, you have the right to withdraw from a new paid subscription contract without giving any reason within fourteen (14) calendar days of the date of your purchase (the “Withdrawal Period”), in accordance with the EU Consumer Rights Directive (2011/83/EU) and the UK Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013 (the “CCR”). ” | Captured 2026-08-12Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “Tier is relevant only as an indicator of that purpose: (i) A Member with a paid individual subscription, API access, MCP server access, or a Group Workspace subscription is presumed to access the Services for commercial, professional, or organizational purposes, and is therefore presumed to be a Business User. A Member may rebut this presumption by showing that their access is wholly or mainly for personal, non-commercial purposes, in which case they are a Consumer User. (ii) A Free Tier Member is likewise classified by purpose: A Free Tier Member who accesses the Services for commercial, professional, or organizational purposes is a Business User, and one who accesses the Services wholly or mainly for personal, non-commercial purposes is a Consumer User. Where tier and actual purpose point to different classifications, the purpose-based test in the Definitions above prevails.” | Captured 2026-08-12Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “Individual Members of the Workspace are able to access and use Workspace subscriptions and credits for Services, and individual Members may also choose to leave the Workspace. A Workspace subscription requires a minimum of three (3) paid seats. When an invited Member joins the Workspace, they will join as a paid subscription member if a seat is available, otherwise, they cannot be added until an additional seat is purchased. In each case the new Member in the Workspace is still subject to all the terms and conditions of these Terms as they apply to paid subscriptions, or free tier subscriptions, as the case may be when they join the Workspace. In the event a Workspace becomes terminated or inactive for any reason, including for non-payment or cancellation, the Workspace will no longer be accessible, and all associated Members of the group will revert to being under their individual licenses no longer managed by the Workspace Admin. In no case are refunds available for any unused pre-paid fees when joining or leaving a Workspace. 7.5 Community Assets. Recraft may choose to make available certain Assets owned or licensed by Recraft, including Free Tier Assets, as part of a community gallery (“Community Assets”). Subject to your compliance with these Terms, the conditions herein, and any applicable laws or other limitations, Recraft grants you a non-exclusive, limited, non-transferable, non-sublicensable, non-assignable, license to use Community Assets for your personal or commercial use. ” | Captured 2026-08-12Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “This means the price, discount, credit allowance or features available at any given time may vary between users and may change, and that two users may see different offers for the same product during a test. Any such variation is applied on a random or time-based basis and is not determined by your personal characteristics. Where a promotional price or discount is offered, it is available to any user who qualifies for that offer on the same terms. 5.2 Credit Consumption for iterative and agentic features. Certain features of the Services operate through multiple automated steps, and the total number of credits a request will consume cannot be calculated in advance. For those features, credits are deducted at the then-current rate for each chargeable operation performed, including each generation of an Asset and each call the feature makes to an underlying language, reasoning, or other third-party model on your behalf, the cost of which is charged to Recraft by the relevant provider and converted into credits. The number of chargeable operations depends on the instructions you provide, the complexity of the request, and the number of iterations performed, so a single request may consume substantially more credits than a single generation, and model calls may account for the larger share of that consumption. We will tell you in the relevant interface that such a feature consumes a variable number of credits calculated in this way, but we do not quote or confirm the credit cost of an individual request in advance, and any typical or estimated range we indicate is an estimate based on average usage and not a cap or guaranteed maximum. ” | Captured 2026-08-12Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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