Prism procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| Data retention | All applicable tiers | unknown | “ You may stop, snapshot, fork, or destroy your Prism workspaces at any time, and you may close your account at any time. We may suspend or terminate your account or specific workspaces if you violate these Terms, create risk for Prism or other users, fail to pay amounts owed, or use the service in a way that may cause legal or operational harm. On termination, we begin deletion of your Prism workspaces and snapshots. Encrypted backups and logs may persist for a limited window for disaster recovery and abuse investigation, after which they are overwritten or deleted on a rolling basis. Termination does not entitle you to a refund for used compute time, snapshot storage, bandwidth, partially used billing periods, or previously paid fees, except where required by law.” | Captured 2026-08-17Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Prism depends on third-party providers for cloud compute, networking, storage, AI models, payments, observability, and other infrastructure. Your use of the service may be affected by third-party availability, limitations, policy enforcement, outages, latency, and pricing changes. Certain workloads or requests may be rejected, throttled, or blocked by third-party providers. If a provider charges Prism for a blocked or policy-enforced workload, the related usage may remain non-refundable.” | Captured 2026-08-17Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Prism is offered through free plans, paid subscriptions, usage-based charges, and other paid features. Plans set limits on items such as concurrent workspaces, idle timeout, snapshot storage, bandwidth, and the compute time the Hermes agent and your workspaces may consume. Compute time, snapshot storage, bandwidth, and similar resources accrue while your workspaces are running, stored, or transmitting data, whether or not the agent is actively executing a task. Idle workspaces continue to bill until they are stopped or until they reach the idle timeout in your plan. Subscription charges renew automatically unless canceled before the renewal date. Canceling a subscription prevents future renewals but does not automatically refund the current billing period or stop usage charges already accrued.” | Captured 2026-08-17Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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