OpenHands
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“The technology and software underlying the Service or distributed in connection therewith are the property of All Hands AI, All Hands AI Affiliates, and their licensors ( the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, sell, assign, sublicense,…”
Partially verified: Terms of Service assessed · Privacy Policy pending. Everything below comes only from what was read in full.
Watch: Moderation and enforcement
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
Establishes that payments are final and non-refundable unless Company determines otherwise; provides a procedure for subscription cancellation via email; restricts users' ability to obtain refunds.
Enumerates prohibited user conduct including uploading objectionable, hateful, or discriminatory content, interfering with the Service, and violating applicable laws; grants All Hands AI enforcement discretion; restricts user behavior that could expose All Hands AI to harm or liability.
Establishes procedures for determining the location of arbitration hearings and permits the user to choose the format (document-based, telephonic, or in-person) for claims of $10,000 or less, with AAA deciding location if parties cannot agree.
Scores derived from 11 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- Your outputs and prompts are explicitly yours — OpenHands's terms include affirmatively protective IP language.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what OpenHands's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 70 verified, verbatim-cited findings below — read the citations.
privacy assessment pending — privacy policy not yet verified This lens receives a band only once its source document has been captured and read in full.
Know where this document lives? Point us to the URL or PDF and the pipeline will verify it.
Automated assessment against a published rubric — not legal advice.
Partially verified — Terms of Service — Verified (read in full, 34 findings); Privacy Policy — Capture pending. Findings below are from fully-read, verified documents only; remaining core documents are pending capture.
Capture blocked
A known core policy document could not be publicly captured after the available capture strategies were tried.
Blocked core document: Privacy Policy
- Terms of ServiceVerified - read in full - 34 citationsstaticLast captured 2026-07-10
- Privacy PolicyCapture blocked - document not publicly capturable
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
Continues the U.S. Government Restricted Rights clause, detailing regulatory restrictions on government use of the Service and asserting proprietary rights acknowledgment upon access, which creates legal obligations and rights under federal procurement law.
" The Service is made available to the U.S. government with “RESTRICTED RIGHTS.” Use, duplication, or disclosure by the U.S. government is subject to the restrictions contained in CFR 52.227-19 and CFR 252.227-7013 et seq. or its successor. ..."
Enumerates prohibited user conduct including uploading objectionable, hateful, or discriminatory content, interfering with the Service, and violating applicable laws; grants All Hands AI enforcement discretion; restricts user behavior that could expose All Hands AI to harm or liability.
" another’s privacy, hateful, discriminatory, or otherwise objectionable; or (vii) in the sole judgment of All Hands AI, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose..."
Expressly disclaims all warranties—express, implied, or statutory—including merchantability, fitness for purpose, title, and non-infringement, and disclaims any warranty that the Service will meet requirements, be uninterrupted, secure, or produce accurate results.
" YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE ALL HANDS AI PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPL..."
Defines 'Confidential Information' with specificity, including a carve-out for certain categories of inherently confidential business information regardless of marking, setting the operative scope for the confidentiality obligations that follow.
" As used herein, “Confidential Information” means, subject to the exceptions set forth in the following sentence, any information or data, regardless of whether it is in tangible form, disclosed by either party (the “Disclosing Party”) that..."
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
" Payments made by you hereunder are final and non-refundable, unless otherwise determined by Company. You may cancel your subscription online by emailing us at: contact@all-hands.dev."
Establishes that payments are final and non-refundable unless Company determines otherwise; provides a procedure for subscription cancellation via email; restricts users' ability to obtain refunds.
AI-generated interpretation, not legal advice.
" think creatively and come up with new ideas and can result in repetitive or formulaic content; (iii) AI Technology can struggle with understanding the nuances of language, including slang, idioms, and cultural references, which can result in Output that is out of context or does not make sense; (iv) AI Technology does not have emotions and cannot understand or convey emotions in the way humans can, which can result in Output that lacks the empathy and emotion that humans are able to convey; (v) AI Technology can perpetuate biases that are present in the data used to train them, which can result in Output that is discriminatory or offensive; (vi) AI Technology can struggle with complex tasks that require reasoning, judgment and decision-making; (vii) AI Technology require large amounts of data to train and generate content, and the data used to train AI Technology may be of poor quality or biased, which will negatively impact the accuracy and quality of the generated Output; and (viii) AI Technology-generated Output can lack the personal touch that comes with content created by humans, which can make it seem cold and impersonal. "
Discloses inherent limitations of AI Technology including formulaic output, language nuance failures, emotional deficits, and bias perpetuation, framing these as known risks that inform user reliance on AI-generated outputs.
AI-generated interpretation, not legal advice.
" another’s privacy, hateful, discriminatory, or otherwise objectionable; or (vii) in the sole judgment of All Hands AI, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose All Hands AI or its users to any harm or liability of any type; b) interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies, or regulations of networks connected to the Service; c) violate any applicable local, state, national, or international law, or any regulations having the force of law; d) impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity; e) solicit personal information from anyone under the age of 18; f) harvest or collect email addresses or other contact information of other users from the Service by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications; g) advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized; h) further or promote any criminal activity or enterprise or provide instructional information about illegal activities; i) obtain or attempt to access or otherwise obtain any content or information through any means not intentionally made available or provided for through the Service; j) circumvent, remove, alter, deactivate, degrade, or thwart any of the content protections in or geographic restrictions on any content (including Service Content (as defined below)) available on or through the Service, including through the use of virtual private networks; or k) build a competitive product or service, or copy any features or functions of the Service. "
Enumerates prohibited user conduct including uploading objectionable, hateful, or discriminatory content, interfering with the Service, and violating applicable laws; grants All Hands AI enforcement discretion; restricts user behavior that could expose All Hands AI to harm or liability.
AI-generated interpretation, not legal advice.
" All Hands AI (“All Hands AI”, “we,” “us,” or “our”) provides our services (described below) and related content to you through our website(s) located at https://www.openhands.dev/ (the “Service”). All access and use of the Service is subject to the terms and conditions contained in these Terms of Service (as amended from time to time, these “Terms of Service”). By accessing, browsing, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not accept the terms and conditions of these Terms of Service, you will not access, browse, or otherwise use the Service. We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these Terms of Service were last revised. You may read a current, effective copy of these Terms of Service by visiting the “Terms of Service” link on the Service. We will also notify you of any material changes, either through the Service user interface, a pop-up notice, email, or through other reasonable means. Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Terms of Service. You should periodically visit this page to review the current Terms of Service so you are aware of any revisions. If you do not agree to abide by these or any future Terms of Service, you will not access, browse, or use (or continue to access, browse, or use) the Service. "
Establishes that all access and use of the Service is subject to the Terms of Service and imposes an obligation on users to be bound by them upon accessing the Service; also incorporates the Privacy Policy by reference and defines key entities and the Service.
AI-generated interpretation, not legal advice.
" All Hands AI reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that All Hands AI and All Hands AI Affiliates will not be liable to you or to any third party for any modification, suspension or discontinuance of the Service."
Reserves All Hands AI's right to modify or discontinue the Service without notice and disclaims any liability to users or third parties for such modification, suspension, or discontinuance.
AI-generated interpretation, not legal advice.
" To the extent the Service or any portion thereof is made available for any fee, you may be required to select a payment plan and provide information regarding your credit card or other payment instrument. You represent and warrant to All Hands AI that such information is true and that you are authorized to use the payment instrument. You will promptly update your account information with All Hands AI or the Payment Processor (as defined below, as applicable, of any changes (for example, a change in your billing address or credit card expiration date) that may occur. You agree to pay All Hands AI the amount that is specified in the payment plan in accordance with the terms of such plan and these Terms of Service. If your payment plan includes an ongoing subscription that is automatically renewed periodically, you hereby authorize All Hands AI through the Payment Processor to bill your payment instrument in advance on such periodic basis in accordance with the terms of the applicable payment plan until you terminate your account, and you further agree to pay any charges so incurred. If you dispute any charges you must let All Hands AI know within sixty (60) days after the date that All Hands AI charges you, or within such longer period of time as may be required under applicable law. We reserve the right to change All Hands AI’s prices. If All Hands AI does change prices, All Hands AI will provide notice of the change through the Service user interface, a pop-up notice, email, or through other reasonable means, at All Hands AI’s option, at least thirty (30) days before the change is to take effect. "
Imposes obligations on users to select payment plans, provide accurate payment information, keep billing information current, and pay all amounts owed for fee-based portions of the Service; establishes the payment relationship and user representations regarding payment instruments.
AI-generated interpretation, not legal advice.
" You are solely responsible for all code, video, images, information, data, text, software, music, sound, photographs, graphics, messages, and other materials (“content”) that you make available to All Hands AI, including by uploading, posting, publishing, or displaying (hereinafter, “upload(ing)”) via the Service or by emailing or otherwise making available to other users of the Service (collectively, “User Content”). The following are examples of the kinds of content and/or uses that are illegal or prohibited by All Hands AI. All Hands AI reserves the right to investigate and take appropriate legal action against anyone who, in All Hands AI’s sole discretion, violates this provision, including removing the offending content from the Service, suspending or terminating the account of such violators, and reporting the violator to law enforcement authorities. You agree to not use the Service to: a) email or otherwise upload any content that (i) infringes any intellectual property or other proprietary rights of any party; (ii) you do not have a right to upload under any law or under contractual or fiduciary relationships; (iii) contains software viruses or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation; (vi) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of"
Defines 'User Content' broadly and places sole responsibility on users for all content they upload or make available via the Service; reserves All Hands AI's right to investigate and take action regarding prohibited content; establishes the scope of user-uploaded material subject to the agreement.
AI-generated interpretation, not legal advice.
"Your continued use of the Service after the price change becomes effective constitutes your agreement to pay the changed amount. You will be responsible for all taxes associated with the Service, other than taxes based on All Hands AI’s net income."
Provides that continued use of the Service after a price change constitutes acceptance of the new price; imposes user responsibility for all taxes associated with the Service except taxes on All Hands AI's net income.
AI-generated interpretation, not legal advice.
" You are responsible for maintaining the confidentiality of your password and account details, if any, and are fully responsible for any and all activities that occur under your password or account. You agree to (a) immediately notify All Hands AI of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Service. All Hands AI and its current and future affiliates (collectively, “All Hands AI Affiliates”) will not be liable for any loss or damage arising from your failure to comply with this paragraph."
Places obligations on the user to maintain account confidentiality, notify All Hands AI of security breaches, and exit sessions properly; disclaims All Hands AI's liability for losses arising from user's failure to comply with these security obligations.
AI-generated interpretation, not legal advice.
" Notwithstanding any amounts owed to Company hereunder, COMPANY DOES NOT PROCESS PAYMENT FOR ANY SERVICES. To facilitate payment for the Service via bank account, credit card, or debit card, we use third-party payment processors (“Payment Processors”). These payment processing services are provided by the Payment Processors and are subject to the applicable Payment Processor’s terms and conditions, privacy policy, and all other relevant agreements (collectively, the “Payment Processor Agreements”). By agreeing to these Terms of Service, users that use the payment functions of the Service also agree to be bound by the applicable Payment Processor Agreement for the payment function the user is using, as the same may be modified by the applicable Payment Processor from time to time. You hereby authorize the applicable Payment Processor to store and continue billing your specified payment method even after such payment method has expired, to avoid interruptions in payment for your use of the Service. Please contact the applicable Payment Processor for more information. Company assumes no liability or responsibility for any payments you make through the Service."
Discloses that payment processing is handled by third-party Payment Processors, not All Hands AI; incorporates Payment Processor Agreements by reference and requires users to comply with those third-party terms; identifies subprocessors involved in the Service.
AI-generated interpretation, not legal advice.
" Under no circumstances will All Hands AI or any All Hands AI Affiliate be liable in any way for any content or materials of any third parties (including users), including for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. You acknowledge that All Hands AI does not pre-screen content, but that All Hands AI and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service. Without limiting the foregoing, All Hands AI and its designees will have the right to remove any content that violates these Terms of Service or is deemed by All Hands AI, in its sole discretion, to be otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content."
Disclaims All Hands AI's liability for third-party content and errors, and grants All Hands AI and its designees a right (but not obligation) to refuse or remove content available via the Service at their sole discretion.
AI-generated interpretation, not legal advice.
" YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE ALL HANDS AI PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE ALL HANDS AI PARTIES MAKE NO WARRANTY THAT (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS."
Expressly disclaims all warranties—express, implied, or statutory—including merchantability, fitness for purpose, title, and non-infringement, and disclaims any warranty that the Service will meet requirements, be uninterrupted, secure, or produce accurate results.
AI-generated interpretation, not legal advice.
"You, and not All Hands AI or any All Hands AI Affiliate, will be responsible for any and all costs and charges associated with your use of any Third-Party Services. All Hands AI enables these Third-Party Services merely as a convenience and the integration or inclusion of such Third-Party Services does not imply an endorsement or recommendation. Any dealings you have with third parties while using the Service are between you and the third party. All Hands AI and All Hands AI Affiliates will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any Third-Party Services."
Assigns all costs of Third-Party Services to the user, disclaims All Hands AI's endorsement of integrated third-party services, and disclaims liability for any damage or loss arising from dealings with third parties through the Service.
AI-generated interpretation, not legal advice.
" The Service may provide links or other access to services, sites, technology, and resources that are provided or otherwise made available by third parties (the “Third-Party Services”). Additionally, you may enable or log in to the Service via various online Third-Party Services, such as GitHub. Your access and use of the Third-Party Services may also be subject to additional terms and conditions, privacy policies, or other agreements with such third party, and you may be required to authenticate to or create separate accounts to use Third-Party Services on the websites or via the technology platforms of their respective providers. Some Third-Party Services will provide us with access to certain information that you have provided to third parties, including through such Third-Party Services, and we will use, store and disclose such information in accordance with our Privacy Policy. For more information about the implications of activating Third-Party Services and our use, storage and disclosure of information related to you and your use of such Third-Party Services within the Service, please see our Privacy Policy. All Hands AI has no control over and is not responsible for such Third-Party Services, including for the accuracy, availability, reliability, or completeness of information shared by or available through Third-Party Services, or on the privacy practices of Third-Party Services. We encourage you to review the privacy policies of the third parties providing Third-Party Services prior to using such services. "
Notifies users that access to Third-Party Services may be subject to additional terms and conditions or privacy policies, and that users may need to create separate accounts, effectively incorporating third-party terms into the user's obligations when using such services.
AI-generated interpretation, not legal advice.
"Unless All Hands AI and you agree otherwise, any arbitration hearings will take place in a reasonably convenient location for both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, the determination will be made by AAA. If your claim is for $10,000 or less, All Hands AI agrees that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based."
Establishes procedures for determining the location of arbitration hearings and permits the user to choose the format (document-based, telephonic, or in-person) for claims of $10,000 or less, with AAA deciding location if parties cannot agree.
AI-generated interpretation, not legal advice.
" All Hands AI is always interested in resolving disputes amicably and efficiently, and most customer concerns can be resolved quickly and to the customer’s satisfaction by emailing customer support at contact@all-hands.dev. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to All Hands AI should be sent to Cady Avenue, Somerville, MA 02144 (“Notice Address”). The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If All Hands AI and you do not resolve the claim within sixty (60) calendar days after the Notice is received, you or All Hands AI may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by All Hands AI or you will not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or All Hands AI is entitled."
Establishes a mandatory pre-arbitration procedure requiring parties to first attempt informal resolution via customer support, and if unsuccessful, to send a written Notice of Dispute by certified mail specifying the nature of the claim and relief sought before commencing arbitration.
AI-generated interpretation, not legal advice.
" Unless otherwise expressly authorized herein or in the Service, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, grant access to, transfer, or otherwise exploit any portion of the Service."
Prohibits users from displaying, distributing, licensing, reproducing, creating derivative works from, selling, or otherwise exploiting any portion of the Service without express authorization; broadly restricts commercial exploitation of the Service by users.
AI-generated interpretation, not legal advice.
"If you are blocked by All Hands AI from accessing the Service (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address or virtual private network)."
Prohibits users from circumventing IP blocks or access restrictions imposed by All Hands AI, such as by using proxies or VPNs; reinforces the platform's enforcement rights against banned users.
AI-generated interpretation, not legal advice.
Common questions about OpenHands's policies
- Who owns the content you create with OpenHands?
- You own your outputs — based on 1 verified finding from OpenHands's published policy. Informational only, not legal advice.
- Can you use OpenHands's output commercially?
- Commercial use allowed — based on 1 verified finding from OpenHands's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from OpenHands's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
7 verified clausesClauses in OpenHands's policies that work in your favour — commitments the platform made to you.
- Confidentiality
“As used herein, “Confidential Information” means, subject to the exceptions set forth in the following sentence, any information or data, regardless of whether it is in tangible form, disclosed by either party (the “Disclosing Party”) that the Disclosing Party…”
Defines 'Confidential Information' with specificity, including a carve-out for certain categories of inherently confidential business information regardless of marking, setting the operative scope for the confidentiality…
📍 Terms of Service › “Confidentiality”Jump to exact text → - Moderation & enforcementterms can change anytime
“All Hands AI (“All Hands AI”, “we,” “us,” or “our”) provides our services (described below) and related content to you through our website(s) located at https://www.openhands.dev/ (the “Service”). All access and use of the Service is subject to the terms and c…”
Establishes that all access and use of the Service is subject to the Terms of Service and imposes an obligation on users to be bound by them upon accessing the Service; also incorporates the Privacy Policy by reference a…
- Terms changes: advance notice promised
📍 Terms of Service › “Acceptance of These Terms of Service”Jump to exact text → - Confidentiality
“Each party acknowledges that the Confidential Information constitutes valuable trade secrets and proprietary information of a party, and each party agrees that it will use the Confidential Information of the other party solely in accordance with the provisions…”
Imposes mutual obligations on both parties to use Confidential Information only in accordance with the Terms, not to disclose it to third parties without prior written consent, and to take reasonable measures to protect…
📍 Terms of Service › “Confidentiality”Jump to exact text → - Governing law & disputesarbitration & class-action waiver
“Payment of all filing, administration, and arbitrator fees (collectively, the “Arbitration Fees”) will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. To the extent any Arbitration Fees are not specifically allocated to e…”
Allocates arbitration fees between the parties under AAA Rules, with an equal split for unallocated fees, but grants the arbitrator discretion to reallocate fees if the user demonstrates financial inability to pay, provi…
📍 Terms of Service › “e. Costs of Arbitration”Jump to exact text → - Governing law & disputesarbitration & class-action waiver
“Notwithstanding any provision in these Terms of Service to the contrary, All Hands AI agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Service, you may reject any su…”
Grants the user a right to reject future changes to the Arbitration Agreement by written notice within 30 days, preserving the original arbitration terms as of first acceptance, and thereby defining the procedure by whic…
📍 Terms of Service › “h. Future Changes to Arbitration Agreement”Jump to exact text → - Output ownership
“As between you and All Hands AI, you own all right, title and interest in and to the Output. All Hands AI hereby assign to you all its right, title, and interest, if any, in and to Output. You will use independent judgement and discretion before relying on or…”
Establishes that the user owns all right, title, and interest in Output, with All Hands AI assigning any interest it may have in Output to the user; also places sole responsibility on the user for acting on Output and di…
📍 Terms of Service › “Indemnification”Jump to exact text →
+ 1 more verified clause of this kind on this platform, cited in full in the report.
📋 Rules you must follow
6 verified clausesWhat OpenHands requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
- Moderation & enforcementconduct restrictions
“another’s privacy, hateful, discriminatory, or otherwise objectionable; or (vii) in the sole judgment of All Hands AI, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose All Hands AI or its…”
Enumerates prohibited user conduct including uploading objectionable, hateful, or discriminatory content, interfering with the Service, and violating applicable laws; grants All Hands AI enforcement discretion; restricts…
📍 Terms of Service › “User Conduct:”Jump to exact text → - Moderation & enforcementconduct restrictions
“The All Hands AI name and logos are trademarks and service marks of All Hands AI (collectively the “All Hands AI Trademarks”). Other company, product, and service names and logos used and displayed via the Service may be trademarks or service marks of their re…”
Defines All Hands AI Trademarks and restricts users from using those trademarks without prior written permission, clarifying no license to use trademarks is granted by implication, estoppel, or otherwise through use of t…
📍 Terms of Service › “Trademarks:”Jump to exact text → - Moderation & enforcement
“All Hands AI is headquartered in the United States. Whether inside or outside of the United States, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction. Software available in connection with the Service and the transm…”
Places sole responsibility on users for compliance with local laws; subjects the Software and data transmission to U.S. export controls; prohibits downloading or exporting Software in violation of U.S. export laws; estab…
📍 Terms of Service › “Special Notice for International Use; Export Controls:”Jump to exact text → - Moderation & enforcementconduct restrictions
“The technology and software underlying the Service or distributed in connection therewith are the property of All Hands AI, All Hands AI Affiliates, and their licensors ( the “Software”). You agree not to copy, modify, create a derivative work of, reverse engi…”
Asserts that the Software underlying the Service is the property of All Hands AI and its licensors; prohibits users from copying, modifying, reverse engineering, selling, or transferring any rights in the Software; reser…
📍 Terms of Service › “Ownership; Restrictions:”Jump to exact text → - Commercial useconduct restrictions
“Unless otherwise expressly authorized herein or in the Service, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, grant access to, transfer, or otherwise exploit any…”
Prohibits users from displaying, distributing, licensing, reproducing, creating derivative works from, selling, or otherwise exploiting any portion of the Service without express authorization; broadly restricts commerci…
📍 Terms of Service › “Commercial Use:”Jump to exact text →
+ 1 more verified clause of this kind on this platform, cited in full in the report.
What the policies actually cover
6 topics- Children's data1 clause
- Arbitration & class-action waiver2 protective5 clauses
- Damages & liability cap3 clauses
- Terms can change at any time1 protective3 clauses
- Auto-renewal & cancel window2 clauses
- Conduct restrictions5 obligations5 clauses
15 further verified clauses are cited on this page but not yet assigned a topic.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association’s (“AAA”) rules and procedures, including the AAA’s Consumer Arbitration Rules (collectively, the “AAA Rules”), as modified by this Arbitration Agreement. For information on the AAA, please visit its website, https://www.adr.org . Information about the AAA Rules and fees for consumer disputes can be found ...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“PLEASE READ THESE TERMS OF SERVICE CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST ALL HANDS AI ON AN INDIVIDUAL BASIS...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“All Hands AI is always interested in resolving disputes amicably and efficiently, and most customer concerns can be resolved quickly and to the customer’s satisfaction by emailing customer support at contact@all-hands.dev. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to All Hands AI sh...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“Unless All Hands AI and you agree otherwise, any arbitration hearings will take place in a reasonably convenient location for both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, the determination will be made by AAA. If your claim is for $10,000 or less, All Hands AI agrees that you may choose whether the arbitration wi...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“Payment of all filing, administration, and arbitrator fees (collectively, the “Arbitration Fees”) will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. To the extent any Arbitration Fees are not specifically allocated to either All Hands AI or you under the AAA Rules, All Hands AI and you shall split them equally; provided that if you are able to demonstrate to the arbitrator ...”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | confidentiality | conditional | MEDIUM | 1 |
| All applicable tiers | governing law disputes | conditional | MEDIUM | 18 |
| All applicable tiers | indemnity liability | conditional | MEDIUM | 4 |
| All applicable tiers | output ownership | worsens | HIGH | 3 |
| All applicable tiers | privacy data use | worsens | HIGH | 4 |
| All applicable tiers | subprocessors data sharing | worsens | HIGH | 4 |
| All applicable tiers | tier differences | worsens | HIGH | 1 |
| Free | indemnity liability | conditional | MEDIUM | 1 |
| Free | output ownership | worsens | HIGH | 8 |
| Free | training use | worsens | HIGH | 4 |
| Government | commercial use | conditional | MEDIUM | 1 |
| Government | training use | conditional | MEDIUM | 1 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
Latest stance: arbitration or waiver on governing law disputes
“Payment of all filing, administration, and arbitrator fees (collectively, the “Arbitration Fees”) will be governed by the AAA Rules, unless otherwise provided in this Arbitration Agreement. To the extent any Arbitration Fees are not specifically allocated to either All Hands AI or you under the AAA Rules, All Hands AI and you shall split them equally; provided that if you are able to demonstrate to the arbitrator that you are economically unable to pay your portion of such Arbitration Fees or if the arbitrator otherwise determines for any reason that you should not be required to pay your portion of any Arbitration Fees, All Hands AI will pay your portion of such fees. In addition, if you demonstrate to the arbitrator that the costs of arbitration will be prohibitive as compared to the costs of litigation, All Hands AI will pay as much of the Arbitration Fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. Any payment of attorneys’ fees will be governed by the AAA Rules.”Open timeline citation
Latest stance: arbitration or waiver on governing law disputes
“All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.”Open timeline citation
Latest stance: arbitration or waiver on governing law disputes
“If a court or the arbitrator decides that any term or provision of this Arbitration Agreement (other than the subsection (b) above titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” above) is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision, and this Arbitration Agreement will be enforceable as so modified. If a court or the arbitrator decides that any of the provisions of subsection (b) above titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” are invalid or unenforceable, then the entirety of this Arbitration Agreement will be null and void, unless such provisions are deemed to be invalid or unenforceable solely with respect to claims for public injunctive relief. The remainder of these Terms of Service will continue to apply.”Open timeline citation
Latest stance: arbitration or waiver on governing law disputes
“Notwithstanding any provision in these Terms of Service to the contrary, All Hands AI agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Service, you may reject any such change by sending All Hands AI written notice within thirty (30) calendar days of the change to the Notice Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Arbitration Agreement as of the date you first accepted these Terms of Service (or accepted any subsequent changes to these Terms of Service).”Open timeline citation
Latest stance: third party or vendor sharing on commercial use
“All Hands AI and All Hands AI Affiliates may use Usage Data for any purpose in accordance with applicable law and our Privacy Policy. Any questions, comments, suggestions, ideas, feedback, reviews, or other information about the Service (“Submissions”), provided by you to All Hands AI or any All Hands AI Affiliate are non-confidential and All Hands AI and All Hands AI Affiliates will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment, attribution, or compensation to you. You acknowledge and agree that All Hands AI may preserve User Content and may also disclose User Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws, or government requests; (b) enforce these Terms of Service; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of All Hands AI, its users, or the public. You understand that the technical processing and transmission of the Service, including your User Content, may involve (i) transmissions over various networks; and (ii) changes to conform and adapt to technical requirements of connecting networks or devices.”Open timeline citation
Latest stance: third party or vendor sharing on subprocessors data sharing
“Each party acknowledges that the Confidential Information constitutes valuable trade secrets and proprietary information of a party, and each party agrees that it will use the Confidential Information of the other party solely in accordance with the provisions of these Terms of Service and it will not disclose, or permit to be disclosed, the same directly or indirectly, to any third party without the other party’s prior written consent, except as otherwise permitted hereunder. Each party will use reasonable measures to protect the confidentiality and value of the other party’s Confidential Information. Each party agrees to exercise due care in protecting the Confidential Information from unauthorized use and disclosure. In the event of actual or threatened breach of the provisions of this Section, the non-breaching party will be entitled to seek immediate injunctive and other equitable relief, without waiving any other rights or remedies available to it. Each party will promptly notify the other in writing if it becomes aware of any violations of the confidentiality obligations set forth in these Terms of Service. Upon the termination of these Terms of Service, each Receiving Party agrees to promptly return to the Disclosing Party or destroy all Confidential Information of the Disclosing Party that is in the possession of the Receiving Party and to certify the return or destruction of all such Confidential Information and embodiments thereof.”Open timeline citation
Latest stance: third party or vendor sharing on subprocessors data sharing
“The Service may provide links or other access to services, sites, technology, and resources that are provided or otherwise made available by third parties (the “Third-Party Services”). Additionally, you may enable or log in to the Service via various online Third-Party Services, such as GitHub. Your access and use of the Third-Party Services may also be subject to additional terms and conditions, privacy policies, or other agreements with such third party, and you may be required to authenticate to or create separate accounts to use Third-Party Services on the websites or via the technology platforms of their respective providers. Some Third-Party Services will provide us with access to certain information that you have provided to third parties, including through such Third-Party Services, and we will use, store and disclose such information in accordance with our Privacy Policy. For more information about the implications of activating Third-Party Services and our use, storage and disclosure of information related to you and your use of such Third-Party Services within the Service, please see our Privacy Policy. All Hands AI has no control over and is not responsible for such Third-Party Services, including for the accuracy, availability, reliability, or completeness of information shared by or available through Third-Party Services, or on the privacy practices of Third-Party Services. We encourage you to review the privacy policies of the third parties providing Third-Party Services prior to using such services.”Open timeline citation
Latest stance: broad license on output ownership
“You represent and warrant that you own all right, title and interest in and to such User Content, including all copyrights and rights of publicity contained therein. You hereby grant All Hands AI and All Hands AI Affiliates, and their successors and assigns, a non-exclusive, worldwide, royalty-free, fully paid-up, transferable, sublicensable (directly and indirectly through multiple tiers), perpetual, and irrevocable license to use your User Content solely in connection with the operation and provision of the Service and to comply with applicable law. This license includes the right for All Hands AI and All Hands AI Affiliates to make your User Content available for syndication, broadcast, distribution or publication by other companies, organizations or individuals that partner with All Hands AI or a All Hands AI Affiliate. You also agree that All Hands AI may remove metadata associated with your User Content, and you irrevocably waive any claims and assertions of moral rights or attribution with respect to your User Content. You assume all risk associated with your User Content and the transmission of your User Content, and you have sole responsibility for the accuracy, quality, legality and appropriateness of your User Content. You hereby authorize All Hands AI and All Hands AI Affiliates and their third-party service providers to collect and analyze User Content and other data and information relating to the Service and related systems and technologies and derive statistical and usage data relating thereto (collectively, “Usage Data”).”Open timeline citation
Capture recency
- Terms of Service:Last captured 2026-07-10· verified 2026-07-10
- Privacy Policy:Last captured 2026-07-20
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↑ 68 more findings this quarter vs last (117 vs 49). First scan: June 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of OpenHands's policies — no human edits the data.
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We haven't yet verified OpenHands's Privacy Policy. Point us at the official page and our pipeline will attempt to capture and read it in full. Submissions are candidates only — nothing is published until it passes the same verification gates as every other document on this site.
Every finding above is a verbatim quote from OpenHands's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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