data retention · Privacy Policy
OpenAI API policy finding
“**Information we retain for longer for legitimate security, safety, or legal reasons:** In some cases, we need to retain Personal Data for longer even after you delete it, for example because we are legally required to, to address fraud and abuse, for security reasons, or for financial record-keeping purposes. For instance: - If specific Content, or your account, is banned because of violations of our [usage policies](https://openai.com/policies/usage-policies/), we may retain that data for to protect our services from fraud, abuse, or other violations of our policies; - If we are legally required to retain your data (for instance, we receive a lawful subpoena) then we may retain it for the duration of the relevant legal or regulatory obligation; - When we are a party to a financial transaction (for instance, when we process your payment for a ChatGPT Plus or Pro account, or facilitate a purchase on ChatGPT), we may retain payment and transaction related information to meet our accounting, dispute resolution, and regulatory compliance purposes; - When you ask us to delete your Personal Data, we retain the audit record of the erasure request to be able to verify that we have complied with the request.”
- Document
- Privacy Policy
- Captured
- 2026-06-07
- Location
- Privacy Policy › “4\. Retention”
- Snapshot SHA-256
- 7908fbad5eb10a4d236259d99458ec7c1fe0929185f2f217fdedb1c4e9be8345
Informational only, not legal advice. Terms change; verify the source and capture date.