Workflow & Automation · open.cxOpen
Graded against 809 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
No lens is bandable yet — banding requires fully verified documents with on-criteria findings. The gap is shown honestly, never estimated.
Partially verified: Privacy Policy assessed. Everything below comes only from what was read in full.
No verified risks yet
AIRIN has not published verified findings for this record yet. The page shows the gap instead of guessing.
How to read this page: Overall risk rates what Open's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Partially verified — Privacy Policy — Verified (read in full, 0 findings). Findings below are from fully-read, verified documents only; remaining core documents are pending capture.
Terms not yet captured
AIRIN has not yet captured a gate-verified Terms of Service document for this platform.
- Privacy PolicyVerified - read in full - 0 citationsLast captured 2026-07-20
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause allows indefinite, perpetual, or necessity-based retention.
“We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including: To provide our services and maintain your account; To comply with legal obligations;”Open source citation
The clause appears to reserve or claim ownership rights for the platform.
“This Privacy Policy explains how OpenChat, Inc. ("Open," "we," "us," or "our") collects, uses, shares, and protects personal data when you visit open.cx , use our AI customer support platform, or otherwise interact with our services. It describes the categories of information we process, why we process them, the legal bases we rely on, how long we retain the data, the third parties we share it with, and the rights...”Open source citation
The clause permits disclosure or sharing with third parties, affiliates, vendors, or subprocessors.
“Open may transfer personal data to third-party service providers (subprocessors) that perform services on our behalf. These third parties include:”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | data retention | conditional | MEDIUM | 2 |
| All applicable tiers | privacy data use | conditional | MEDIUM | 1 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
Latest stance: platform claims or reserves rights on data retention
“This Privacy Policy explains how OpenChat, Inc. ("Open," "we," "us," or "our") collects, uses, shares, and protects personal data when you visit open.cx , use our AI customer support platform, or otherwise interact with our services. It describes the categories of information we process, why we process them, the legal bases we rely on, how long we retain the data, the third parties we share it with, and the rights you have to access, correct, delete, or restrict our use of your information. Open is committed to handling personal data transparently and in compliance with global privacy regulations, including the EU GDPR, the UK GDPR, the Swiss FADP, the California Consumer Privacy Act (CCPA/CPRA), and similar laws around the world. By using our website and services, you agree to the collection and processing of your personal data as described below. If you do not agree with any part of this policy, please discontinue use of our services and contact our Privacy Officer at [email protected] with any questions or concerns.”Open timeline citation
Latest stance: third party or vendor sharing on privacy data use
“Open may transfer personal data to third-party service providers (subprocessors) that perform services on our behalf. These third parties include:”Open timeline citation
Latest stance: indefinite or necessity based on data retention
“We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including: To provide our services and maintain your account; To comply with legal obligations;”Open timeline citation
Capture recency
- Privacy Policy:Last captured 2026-07-20· verified 2026-07-20verified once — not yet re-verified
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
19 findings first captured First scan: July 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of Open's policies — no human edits the data.
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We haven't yet verified Open's Terms of Service. Point us at the official page and our pipeline will attempt to capture and read it in full. Submissions are candidates only — nothing is published until it passes the same verification gates as every other document on this site.
Every finding above is a verbatim quote from Open's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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