tier differences · Terms of Service
Navier AI policy finding
“ Turnaround times for credit-based services, AI Agent-assisted workflows, and Expert simulation reviews are measured in business hours and business days. "Business Hours" means Monday through Friday, 9:00 AM to 6:00 PM Pacific Time, excluding Company-observed holidays. Submissions received outside Business Hours — including evenings, weekends, and holidays — will be queued and processed beginning on the next business day. Accordingly, quoted turnaround times for these services do not include non-business hours. Company will make commercially reasonable efforts to communicate any material delays and to process queued submissions promptly at the start of the next Business Hours period.”
- Document
- Terms of Service
- Captured
- 2026-09-25
- Location
- § 4.4 (Business Hours and Credit-Based Service Turnaround)
- Snapshot SHA-256
- 5995b4c167d691d65c972f63bc064b0d992df0f2af16271ecb11acd503285c5d
Informational only, not legal advice. Terms change; verify the source and capture date.