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tier differences · Terms of Service

Navier AI policy finding

“ Turnaround times for credit-based services, AI Agent-assisted workflows, and Expert simulation reviews are measured in business hours and business days. "Business Hours" means Monday through Friday, 9:00 AM to 6:00 PM Pacific Time, excluding Company-observed holidays. Submissions received outside Business Hours — including evenings, weekends, and holidays — will be queued and processed beginning on the next business day. Accordingly, quoted turnaround times for these services do not include non-business hours. Company will make commercially reasonable efforts to communicate any material delays and to process queued submissions promptly at the start of the next Business Hours period.”
Document
Terms of Service
Captured
2026-09-25
Location
§ 4.4 (Business Hours and Credit-Based Service Turnaround)
Snapshot SHA-256
5995b4c167d691d65c972f63bc064b0d992df0f2af16271ecb11acd503285c5d
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Informational only, not legal advice. Terms change; verify the source and capture date.

Canonical permalink: https://airinetwork.com/platform/navier-ai/finding/tier-differences-33e19108a248010ed0b1

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