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That said, we don't make a determination on whether a customer's output is copyright protected or enforceable against other users. This is because generative AI systems may produce similar responses to similar prompts or queries from multiple customers. 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Microsoft 365 Copilot combines this content with the user's working context, such as the meeting a user is in now, the email exchanges the user had on a topic, or the chat conversations the user had last week. Microsoft 365 Copilot uses this combination of content and context to help provide accurate, relevant, and contextual responses.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20365%20Copilot,relevant%2C%20and%20contextual%20responses.","structural_citation":"Privacy Policy › “How does Microsoft 365 Copilot use your proprietary organizational data?”","citation_basis":"heading_path","char_start":3892,"char_end":4529}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Microsoft 365 Copilot only surfaces organizational data to which individual users have at least view permissions. It's important that you're using the permission models available in Microsoft 365 services, such as SharePoint, to help ensure the right users or groups have the right access to the right content within your organization. This includes permissions you give to users outside your organization through inter-tenant collaboration solutions, such as shared channels in Microsoft Teams .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20365%20Copilot,in%20Microsoft%20Teams%20.","structural_citation":"Privacy Policy › “Important”","citation_basis":"heading_path","char_start":4694,"char_end":5191}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" When you enter prompts using Microsoft 365 Copilot, the information contained within your prompts, the data they retrieve, and the generated responses remain within the Microsoft 365 service boundary, in keeping with our current privacy, security, and compliance commitments. Microsoft 365 Copilot uses Azure OpenAI services for processing, not OpenAI's publicly available services. Azure OpenAI doesn't cache customer content and Copilot modified prompts for Microsoft 365 Copilot. For more information, see the Data stored about user interactions with Microsoft 365 Copilot section later in this article.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20When%20you%20enter,later%20in%20this%20article.","structural_citation":"Privacy Policy › “Important”","citation_basis":"heading_path","char_start":5193,"char_end":5800}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" When you're using web search, Microsoft 365 Copilot parses the user's prompt and identifies terms where web search would improve the quality of the response. Based on these terms, Copilot generates a search query that it sends to the Bing Search service. For more information, Data, privacy, and security for web queries in Microsoft 365 Copilot and Microsoft 365 Copilot Chat .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20When%20you're%20using,365%20Copilot%20Chat%20.","structural_citation":"Privacy Policy › “Note”","citation_basis":"heading_path","char_start":6091,"char_end":6470}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" When agents are enabled, Microsoft 365 Copilot determines whether it needs to use a specific agent to help provide a relevant response to the user. If an agent is needed, Microsoft 365 Copilot generates a search query to send to the agent on the user's behalf. The query is based on the user's prompt, Copilot activity history, and data the user has access to in Microsoft 365.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20When%20agents%20are,to%20in%20Microsoft%20365.","structural_citation":"Privacy Policy › “Extensibility of Microsoft 365 Copilot”","citation_basis":"heading_path","char_start":11312,"char_end":11690}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The permissions model within your Microsoft 365 tenant can help ensure that data won't unintentionally leak between users, groups, and tenants. Microsoft 365 Copilot presents only data that each individual can access using the same underlying controls for data access used in other Microsoft 365 services. Semantic Index honors the user identity-based access boundary so that the grounding process only accesses content that the current user is authorized to access. 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Microsoft 365 Copilot is built on top of Microsoft's existing commitments to data security and privacy . There's no change to these commitments. 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As applied to Copilot, this means:\n Don’t use Copilot to harm yourself or others . Don’t use Copilot to help harass, bully, abuse, threaten, or intimidate other people, or otherwise harm others. Don’t use Copilot to help exploit others based on age, disability, or social or economic situations.\n Don’t damage our ability to provide Copilot to you and others . Don’t use bots or scrapers, and don’t engage in technical attacks, excess usage, prompt-based manipulation, “jailbreaking”, and other abuses.\n Don’t violate the privacy of others . Don’t use Copilot to help violate the privacy of others, including sharing their private information (e.g. “doxing”). Don’t use Copilot to infer sensitive information about others, like a person's race, political opinions, trade union membership, religious or philosophical beliefs, sex life, or sexual orientation. 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If you have a legal concern about something Copilot says, please use the Report a Concern page to tell us.\n We may block, restrict, or remove your Prompts or other content from you that violates these Terms, or that could lead Copilot to create a Response that violates these Terms.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20Don%E2%80%99t%20infringe%20the,that%20violates%20these%20Terms.","structural_citation":"Terms of Service › “CODE OF CONDUCT”","citation_basis":"heading_path","char_start":7005,"char_end":8129}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may choose to limit or stop offering or supporting Copilot or any feature within Copilot at any time and for any reason.\n Unless prohibited by law, we may limit, suspend, or permanently revoke your access to or use of Copilot (and potentially all other Services) in our sole discretion, at any time and without notice . 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If you feel your access has been restricted by mistake, you may ask us to reevaluate our decision by submitting a request using the Report a Concern form outlining what you think we got wrong and why.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20We%20may%20choose,got%20wrong%20and%20why.","structural_citation":"Terms of Service › “OUR DECISIONS ABOUT COPILOT”","citation_basis":"heading_path","char_start":10253,"char_end":11050}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Microsoft 365 Copilot operates with multiple protections, which include, but aren't limited to, blocking harmful content , detecting protected material , and blocking prompt injections (jailbreak attacks) .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20365%20Copilot,injections%20(jailbreak%20attacks)%20.","structural_citation":"Privacy Policy › “Important”","citation_basis":"heading_path","char_start":2191,"char_end":2398}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" While abuse monitoring, which includes human review of content, is available in Azure OpenAI, Microsoft 365 Copilot services have opted out of it. 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This encryption can be applied by sensitivity labels or by restricted permissions in apps in Microsoft 365 by using Information Rights Management (IRM). For more information about using Microsoft Purview with Microsoft 365 Copilot, see Microsoft Purview data security and compliance protections for generative AI apps .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20When%20you%20have,generative%20AI%20apps%20.","structural_citation":"Privacy Policy › “How does Microsoft 365 Copilot protect organizational data?”","citation_basis":"heading_path","char_start":13008,"char_end":13476}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For content accessed through agents in Microsoft 365, encryption can exclude programmatic access, thus limiting the agent from accessing the content. For more information, see Configure usage rights for Azure Information Protection .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20For%20content%20accessed,Azure%20Information%20Protection%20.","structural_citation":"Privacy Policy › “How does Microsoft 365 Copilot protect organizational data?”","citation_basis":"heading_path","char_start":14715,"char_end":14949}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Some privacy controls for connected experiences in Microsoft 365 Apps can affect the availability of Microsoft 365 Copilot features. This includes the privacy controls for connected experiences that analyze your content and the privacy control for optional connected experiences. For more information about these privacy controls, see Overview of privacy controls for Microsoft 365 Apps for enterprise .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Some%20privacy%20controls,Apps%20for%20enterprise%20.","structural_citation":"Privacy Policy › “Important”","citation_basis":"heading_path","char_start":16860,"char_end":17264}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you turn off connected experiences that analyze your content on devices in your organization, Microsoft 365 Copilot features won't be available to your users in the following apps:","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20If%20you%20turn,in%20the%20following%20apps%3A","structural_citation":"Privacy Policy › “Privacy control for connected experiences that analyze your content”","citation_basis":"heading_path","char_start":17343,"char_end":17527}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" This applies to when you're running the most current version of these apps on Windows, Mac, iOS, or Android devices.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20This%20applies%20to,iOS%2C%20or%20Android%20devices.","structural_citation":"Privacy Policy › “Word”","citation_basis":"heading_path","char_start":17581,"char_end":17698}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" There's also a privacy control that turns off all connected experiences, including connected experiences that analyze your content. If you use that privacy control, Microsoft 365 Copilot features won't be available in the apps and on the devices described above.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20There's%20also%20a,the%20devices%20described%20above.","structural_citation":"Privacy Policy › “Word”","citation_basis":"heading_path","char_start":17700,"char_end":17963}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" In addition to content filtering provided by the Azure OpenAI Service, certain Microsoft 365 Copilot scenarios provide other mitigations, such as filters to help prevent workplace harms from happening. Workplace harms refers to a category of harms that can result from generative AI or models making inferences, judgments, or evaluations about an employee based on their workplace communication. Currently, that means inferences, judgments, or evaluations about an employee's performance, attitude, internal or emotional state, or personal characteristics. We restrict the use of generative AI or models from being used for these purposes.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20In%20addition%20to,used%20for%20these%20purposes.","structural_citation":"Privacy Policy › “How does Copilot block harmful content?”","citation_basis":"heading_path","char_start":21887,"char_end":22527}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you turn off optional connected experiences in your organization, Microsoft 365 Copilot features that are optional connected experiences won't be available to your users. For example, turning off optional connected experiences could affect the availability of web search .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20If%20you%20turn,of%20web%20search%20.","structural_citation":"Privacy Policy › “Privacy control for optional connected experiences”","citation_basis":"heading_path","char_start":18025,"char_end":18301}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" There's also a privacy control that turns off all connected experiences, including optional connected experiences. If you use that privacy control, Microsoft 365 Copilot features that are optional connected experiences won't be available.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20There's%20also%20a,experiences%20won't%20be%20available.","structural_citation":"Privacy Policy › “Privacy control for optional connected experiences”","citation_basis":"heading_path","char_start":18303,"char_end":18542}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We continue to improve algorithms to proactively address issues, such as misinformation and disinformation, content blocking, data safety, and preventing the promotion of harmful or discriminatory content in line with our responsible AI principles .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20We%20continue%20to,responsible%20AI%20principles%20.","structural_citation":"Privacy Policy › “About the content that Microsoft 365 Copilot creates”","citation_basis":"heading_path","char_start":19018,"char_end":19268}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To help block harmful content, Microsoft 365 Copilot uses safeguards that work alongside AI models used to generate responses. Depending on the scenario, these safeguards may include Microsoft first-party protections or, in some cases, safety mitigations built into the underlying model. These safeguards use a defense-in-depth approach and can include a mix of Microsoft first-party protections that help detect and reduce jailbreak attempts and prompt injection patterns (including cross-prompt injection attacks), content harm filters to identify harmful content in prompts or generated responses (such as Hate & Fairness, Sexual, Violence, and Self-harm), or in some scenarios, safety mitigations built into the underlying model.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20To%20help%20block,into%20the%20underlying%20model.","structural_citation":"Privacy Policy › “How does Copilot block harmful content?”","citation_basis":"heading_path","char_start":20191,"char_end":20925}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Hate and fairness-related harms refer to any content that uses pejorative or discriminatory language based on attributes like race, ethnicity, nationality, gender identity and expression, sexual orientation, religion, immigration status, ability status, personal appearance, and body size. Fairness is concerned with making sure that AI systems treat all groups of people equitably without contributing to existing societal inequities. Sexual content involves discussions about human reproductive organs, romantic relationships, acts portrayed in erotic or affectionate terms, pregnancy, physical sexual acts, including those portrayed as an assault or a forced act of sexual violence, prostitution, pornography, and abuse. Violence describes language related to physical actions that are intended to harm or kill, including actions, weapons, and related entities. Self-harm language refers to deliberate actions that are intended to injure or kill oneself.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Hate%20and%20fairness-related,injure%20or%20kill%20oneself.","structural_citation":"Privacy Policy › “How does Copilot block harmful content?”","citation_basis":"heading_path","char_start":20927,"char_end":21885}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Yes, Microsoft 365 Copilot provides detection for protected materials, which includes text subject to copyright and code subject to licensing restrictions. This detection may not be available in all Microsoft 365 Copilot scenarios, and not all of these mitigations are relevant for all Microsoft 365 Copilot scenarios.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Yes%2C%20Microsoft%20365,Microsoft%20365%20Copilot%20scenarios.","structural_citation":"Privacy Policy › “Does Copilot provide protected material detection?”","citation_basis":"heading_path","char_start":22589,"char_end":22908}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Jailbreak attacks are prompts designed to bypass Copilot's safeguards or induce non-compliant behavior. Microsoft 365 Copilot helps mitigate these attacks by using proprietary techniques, such as jailbreak and cross-prompt injection attack (XPIA) classifiers. These classifiers analyze inputs to the Copilot service and help block high-risk prompts prior to model execution. These classifiers may not be available in all Microsoft 365 Copilot scenarios.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Jailbreak%20attacks%20are,Microsoft%20365%20Copilot%20scenarios.","structural_citation":"Privacy Policy › “Does Copilot block prompt injections (jailbreak attacks)?”","citation_basis":"heading_path","char_start":22977,"char_end":23431}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The AI models that power Microsoft 365 Copilot are regularly updated and enhanced. Model updates bring performance improvements, more advanced reasoning, and expanded capabilities, but they don't change your security, privacy, or compliance settings. For more information, see Microsoft 365 Blog: Understanding foundation model changes in Microsoft 365 Copilot .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20The%20AI%20models,Microsoft%20365%20Copilot%20.","structural_citation":"Privacy Policy › “What happens when foundation model changes occur?”","citation_basis":"heading_path","char_start":23492,"char_end":23855}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" As AI is poised to transform our lives, we must collectively define new rules, norms, and practices for the use and impact of this technology. Microsoft has been on a Responsible AI journey since 2017, when we defined our principles and approach to ensuring this technology is used in a way that is driven by ethical principles that put people first.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20As%20AI%20is,that%20put%20people%20first.","structural_citation":"Privacy Policy › “Committed to responsible AI”","citation_basis":"heading_path","char_start":23894,"char_end":24245}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" At Microsoft, we're guided by our AI principles , our Responsible AI Standard , and decades of research on AI, grounding, and privacy-preserving machine learning. A multidisciplinary team of researchers, engineers, and policy experts reviews our AI systems for potential harms and mitigations - refining training data, filtering to limit harmful content, query- and result-blocking sensitive topics, and applying Microsoft technologies like InterpretML and Fairlearn to help detect and correct data bias. We make it clear how the system makes decisions by noting limitations, linking to sources, and prompting users to review, fact-check, and adjust content based on subject-matter expertise. For more information, see Governing AI: A Blueprint for the Future .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20At%20Microsoft%2C%20we're,for%20the%20Future%20.","structural_citation":"Privacy Policy › “Committed to responsible AI”","citation_basis":"heading_path","char_start":24247,"char_end":25009}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" We aim to help our customers use our AI products responsibly, sharing our learnings, and building trust-based partnerships. For these new services, we want to provide our customers with information about the intended uses, capabilities, and limitations of our AI platform service, so they have the knowledge necessary to make responsible deployment choices. We also share resources and templates with developers inside organizations and with independent software vendors (ISVs), to help them build effective, safe, and transparent AI solutions.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20We%20aim%20to,and%20transparent%20AI%20solutions.","structural_citation":"Privacy Policy › “Committed to responsible AI”","citation_basis":"heading_path","char_start":25011,"char_end":25556}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Copilot is built on a comprehensive approach to enterprise-grade security and responsible AI—so you can move faster without compromising the safeguards your business depends on. ","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work","snapshot_sha256":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20Copilot%20is%20built,business%20depends%20on.%20","structural_citation":"“Secure by design”","citation_basis":"heading_path","char_start":5442,"char_end":5621}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Copilot inherits your Microsoft 365 permissions, sensitivity labels, and retention policies—so people only see what they’re meant to. ","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work","snapshot_sha256":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20Copilot%20inherits%20your,they%E2%80%99re%20meant%20to.%20","structural_citation":"“Governed access”","citation_basis":"heading_path","char_start":5889,"char_end":6024}},{"surface":"data_retention","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" What data is stored about user interactions with Microsoft 365 Copilot? ","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20What%20data%20is,Microsoft%20365%20Copilot%3F%20","structural_citation":"Privacy Policy › “Important”","citation_basis":"heading_path","char_start":3043,"char_end":3116}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" When a user interacts with Microsoft 365 Copilot (using apps such as Word, PowerPoint, Excel, OneNote, Loop, or Whiteboard), we store data about these interactions. The stored data includes the user's prompt and Copilot's response, including citations to any information used to ground Copilot's response. We refer to the user's prompt and Copilot's response to that prompt as the \"content of interactions\" and the record of those interactions is the user's Copilot activity history. For example, this stored data provides users with Copilot activity history in Microsoft 365 Copilot Chat (previously named Business Chat) and meetings in Microsoft Teams . This data is processed and stored in alignment with contractual commitments with your organization's other content in Microsoft 365. The data is encrypted while it's stored and isn't used to train foundation LLMs, including those used by Microsoft 365 Copilot.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20When%20a%20user,by%20Microsoft%20365%20Copilot.","structural_citation":"Privacy Policy › “Data stored about user interactions with Microsoft 365 Copilot”","citation_basis":"heading_path","char_start":7842,"char_end":8759}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Your users can delete their Copilot activity history, which includes their prompts and the responses Copilot returns, by going to the My Account portal . For more information, see Delete your Microsoft 365 Copilot activity history .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Your%20users%20can,Copilot%20activity%20history%20.","structural_citation":"Privacy Policy › “Deleting the history of user interactions with Microsoft 365 Copilot”","citation_basis":"heading_path","char_start":9371,"char_end":9604}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We've added terms for Copilot Health (which take effect immediately).\n We’ve included a link to the Payment Services Terms , which apply if you use payment and wallet-related features in Copilot.\n We’ve updated our disclosures and warnings to be clearer about how you should and shouldn’t use Copilot.\n We’ve made other minor formatting and wording changes to accurately reflect current product experiences.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20We've%20added%20terms,reflect%20current%20product%20experiences.","structural_citation":"Terms of Service › “Summary of Changes”","citation_basis":"heading_path","char_start":471,"char_end":879}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" These Terms don’t apply to Microsoft 365 Copilot apps or services unless that specific app or service says that these Terms apply.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20These%20Terms%20don%E2%80%99t,that%20these%20Terms%20apply.","structural_citation":"Terms of Service › “Other Copilot-branded apps and services that link to these Terms”","citation_basis":"heading_path","char_start":1846,"char_end":1977}},{"surface":"tier_differences","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Add Copilot to your Microsoft 365 plan, get both together if you’re new, or try Copilot Chat today.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work","snapshot_sha256":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20Add%20Copilot%20to,try%20Copilot%20Chat%20today.","structural_citation":"“Get started with Microsoft 365 Copilot”","citation_basis":"heading_path","char_start":6530,"char_end":6630}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Copilot is an AI-powered conversational service. Copilot will generate Responses to Prompts you submit and may also offer you Responses directly in your ongoing conversations or for things you have asked Copilot to remember.\n Copilot tries to give you good answers, but it can make mistakes. Sometimes, the sources Copilot uses may not be reliable, relevant, or accurate, and sometimes, Copilot may give you wrong information. When responding, Copilot may use information it finds on the internet, and we don’t control that content. You might see Responses that seem convincing but are incomplete, inaccurate, or inappropriate.\n Always use your judgment and check the information you get from Copilot before you make decisions or act. Carefully review Responses and Creations before sharing them so you’re not exposing personal information you wouldn’t want others to see.\n If you see something wrong or inappropriate from Copilot, use the Report or Feedback features in Copilot to let us know. If you have a legal concern about something Copilot says, please use the Report a Concern page to tell us.\n Because of the way Copilot works, the Responses you get from Copilot may not be unique to you. Copilot may give the same or similar Responses and Creations to Microsoft, or to other people. Other people may send similar Prompts as yours, and they could get the same, similar, or different Responses and Creations.\n By using Copilot, you’re telling us that: \n You’ve read, understood, and agree to these Terms, and will abide by the Code of Conduct (below).\n You’ll use Copilot only in lawful ways and in compliance with all applicable laws.\n You won’t use Copilot to violate our or anyone else’s rights.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20Copilot%20is%20an,or%20anyone%20else%E2%80%99s%20rights.","structural_citation":"Terms of Service › “HOW YOU USE COPILOT”","citation_basis":"heading_path","char_start":3707,"char_end":5414}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Depending on your location and other factors, we may offer you the opportunity to browse, shop and buy certain products through Copilot. If you use Copilot to buy something, it’s sold and shipped by a third party (“ Merchant ”), not by us. We don’t process payments for your purchases through Copilot.\n Anything you buy with Copilot is subject to the Merchant’s terms and conditions (including pricing, fees, and shipping, cancellation, and refund policies). You are responsible for reading and complying with the Merchant’s terms that apply to your purchase, including how the Merchant collects and uses your personal information under its privacy policy.\n We aren’t responsible or liable for any dispute between you and the Merchant about your purchase. If you have any disputes or questions about any product you purchase through Copilot, you must address it directly with the Merchant. If you have disputes or questions about your payment for the product, you must address it with your payment issuer, bank, or wallet provider.\n We collect, store, use, and share your personal information, including your payment information and purchases you make, in accordance with the Microsoft Privacy Statement . You authorize each Merchant to share with us information about you and your purchase, and for us to send information (including your personal information and transaction details) to the Merchant, the Merchant’s payment processor, our payment processor, or other third party necessary to complete your purchase.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20Depending%20on%20your,to%20complete%20your%20purchase.","structural_citation":"Terms of Service › “SHOPPING EXPERIENCES”","citation_basis":"heading_path","char_start":11081,"char_end":12598}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Copilot may include advertising.\n Copilot may include both automated and manual (human) processing of data. You shouldn’t share any information with Copilot that you don’t want us to review.\n We plan to continue to develop and improve Copilot, but we make no guarantees or promises about how Copilot will operate or that it will operate as intended.\n Sometimes, we may offer certain features or services as part of “Copilot Labs.” These features and services are highly experimental and may not always work as intended. We may add, modify, or remove features or services from Copilot Labs at any time for any reason.\n We may limit the speed or performance of Copilot as we think necessary.\n When you request that Copilot take Actions on your behalf, you are solely responsible for those Actions and any results or consequences.\n Copilot can make mistakes, and it may not work as intended. Do not use Copilot as a substitute for professional advice. Always verify the accuracy of information presented by Copilot before you rely on it. We are not responsible for any consequences that arise from your use of or reliance on Copilot. \n WITHOUT LIMITING SECTION 12 OF THE MICROSOFT SERVICES AGREEMENT IN ANY WAY, BUT FOR THE SAKE OF CLARITY, WE DO NOT MAKE ANY WARRANTY OR REPRESENTATION OF ANY KIND ABOUT COPILOT. For example, we can’t promise that any Copilot’s Responses won’t infringe someone else’s rights (like their copyrights, trademarks, or rights of privacy) or defame them. ","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20Copilot%20may%20include,or%20defame%20them.%20","structural_citation":"Terms of Service › “IMPORTANT DISCLOSURES & WARNINGS”","citation_basis":"heading_path","char_start":12643,"char_end":14125}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"You are solely responsible if you choose to publish or share Copilot’s Responses publicly or with any other person.\n You agree to indemnify us and hold us harmless (including our affiliates, employees and any other agents) from and against any claims, losses, and expenses (including attorneys' fees) arising from or relating to your use of Copilot, including without limitation your use, sharing, or publication of any Prompt, Responses, or Creations, or your breach of these Terms or violation of applicable law.\n You may stop using Copilot at any time. If you want to close your Microsoft Account, please see the Microsoft Services Agreement .","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=You%20are%20solely%20responsible,Microsoft%20Services%20Agreement%20.","structural_citation":"Terms of Service › “IMPORTANT DISCLOSURES & WARNINGS”","citation_basis":"heading_path","char_start":14125,"char_end":14771}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If a third party sues a commercial customer for copyright infringement for using Microsoft's Copilots or the output they generate, we'll defend the customer and pay the amount of any adverse judgments or settlements that result from the lawsuit, as long as the customer used the guardrails and content filters we have built into our products. For more information, see Microsoft announces new Copilot Copyright Commitment for customers .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20If%20a%20third,Commitment%20for%20customers%20.","structural_citation":"Privacy Policy › “About the content that Microsoft 365 Copilot creates”","citation_basis":"heading_path","char_start":19702,"char_end":20140}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We already implement multiple forms of protection to help prevent customers from compromising Microsoft 365 services and applications or gaining unauthorized access to other tenants or the Microsoft 365 system itself. Here are some examples of those forms of protection:","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20We%20already%20implement,those%20forms%20of%20protection%3A","structural_citation":"Privacy Policy › “How does Microsoft 365 Copilot protect organizational data?”","citation_basis":"heading_path","char_start":13478,"char_end":13749}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Logical isolation of customer content within each tenant for Microsoft 365 services is achieved through Microsoft Entra authorization and role-based access control. For more information, see Microsoft 365 isolation controls .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Logical%20isolation%20of,365%20isolation%20controls%20.","structural_citation":"Privacy Policy › “How does Microsoft 365 Copilot protect organizational data?”","citation_basis":"heading_path","char_start":13753,"char_end":13979}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Microsoft uses rigorous physical security, background screening, and a multi-layered encryption strategy to protect the confidentiality and integrity of customer content.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20uses%20rigorous,integrity%20of%20customer%20content.","structural_citation":"Privacy Policy › “How does Microsoft 365 Copilot protect organizational data?”","citation_basis":"heading_path","char_start":13981,"char_end":14152}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Microsoft 365 uses service-side technologies that encrypt customer content at rest and in transit, including BitLocker, per-file encryption, Transport Layer Security (TLS), and Internet Protocol Security (IPsec). 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For EU customers, Microsoft 365 Copilot is an EU Data Boundary service. Customers outside the EU may have their queries processed in the US, EU, or other regions.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20Advanced%20Data,EU%2C%20or%20other%20regions.","structural_citation":"Privacy Policy › “Microsoft 365 Copilot and data residency”","citation_basis":"heading_path","char_start":10418,"char_end":10750}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Additionally, we prioritize open dialogue with our partners and regulatory authorities. 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If you log in to Copilot using a non-Microsoft account, we may automatically create a Microsoft account for you, or let you link that non-Microsoft account to your existing Microsoft Account.\nEven if you don’t have a Microsoft Account – for example, if you’re using Copilot without logging in, you’re still agreeing to the Microsoft Services Agreement by using Copilot. Please make sure you review it carefully.\n If you use Copilot to create images, you’re also agreeing to the Image Creator Terms .\n If you use Copilot to access, update, or use payment methods (like credit cards) you’ve saved in your Microsoft Wallet, you are subject to the Payment Services Terms .\n If you use Gaming Copilot or other AI-powered experiences provided in connection with any Xbox Services, you are also subject to the Xbox Community Standards .\n Copilot may be integrated into other products and services we separately license to you. For example, Microsoft 365 Family or Microsoft 365 Personal subscriptions are separately licensed under the terms at https://www.microsoft.com/useterms .\n If any of the language in those other agreements conflicts with the language in these Terms, the language in these Terms controls.\n When you use Copilot, you are subject to the Microsoft Privacy Statement , which describes how we collect, use, and share information relating to your use of Copilot.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20By%20agreeing%20to,your%20use%20of%20Copilot.","structural_citation":"Terms of Service › “OTHER TERMS & AGREEMENTS”","citation_basis":"heading_path","char_start":15923,"char_end":17615}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" From time to time, we might need to update these Terms for different reasons. 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These safeguards use a defense-in-depth approach and can include a mix of Microsoft first-party protections that help detect and reduce jailbreak attempts and prompt injection patterns (including cross-prompt injection attacks), content harm filters to identify harmful content in prompts or generated responses (such as Hate & Fairness, Sexual, Violence, and Self-harm), or in some scenarios, safety mitigations built into the underlying model.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “How does Copilot block harmful content?”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20To%20help%20block,into%20the%20underlying%20model."}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Hate and fairness-related harms refer to any content that uses pejorative or discriminatory language based on attributes like race, ethnicity, nationality, gender identity and expression, sexual orientation, religion, immigration status, ability status, personal appearance, and body size. 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A multidisciplinary team of researchers, engineers, and policy experts reviews our AI systems for potential harms and mitigations - refining training data, filtering to limit harmful content, query- and result-blocking sensitive topics, and applying Microsoft technologies like InterpretML and Fairlearn to help detect and correct data bias. We make it clear how the system makes decisions by noting limitations, linking to sources, and prompting users to review, fact-check, and adjust content based on subject-matter expertise. For more information, see Governing AI: A Blueprint for the Future .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Committed to responsible AI”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20At%20Microsoft%2C%20we're,for%20the%20Future%20."}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" We aim to help our customers use our AI products responsibly, sharing our learnings, and building trust-based partnerships. For these new services, we want to provide our customers with information about the intended uses, capabilities, and limitations of our AI platform service, so they have the knowledge necessary to make responsible deployment choices. We also share resources and templates with developers inside organizations and with independent software vendors (ISVs), to help them build effective, safe, and transparent AI solutions.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Committed to responsible AI”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20We%20aim%20to,and%20transparent%20AI%20solutions."}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Copilot is built on a comprehensive approach to enterprise-grade security and responsible AI—so you can move faster without compromising the safeguards your business depends on. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work"},{"@type":"PropertyValue","name":"structural_citation","value":"“Secure by design”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20Copilot%20is%20built,business%20depends%20on.%20"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Copilot inherits your Microsoft 365 permissions, sensitivity labels, and retention policies—so people only see what they’re meant to. 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The stored data includes the user's prompt and Copilot's response, including citations to any information used to ground Copilot's response. We refer to the user's prompt and Copilot's response to that prompt as the \"content of interactions\" and the record of those interactions is the user's Copilot activity history. For example, this stored data provides users with Copilot activity history in Microsoft 365 Copilot Chat (previously named Business Chat) and meetings in Microsoft Teams . This data is processed and stored in alignment with contractual commitments with your organization's other content in Microsoft 365. The data is encrypted while it's stored and isn't used to train foundation LLMs, including those used by Microsoft 365 Copilot.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Data stored about user interactions with Microsoft 365 Copilot”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20When%20a%20user,by%20Microsoft%20365%20Copilot."}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" Your users can delete their Copilot activity history, which includes their prompts and the responses Copilot returns, by going to the My Account portal . For more information, see Delete your Microsoft 365 Copilot activity history .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Deleting the history of user interactions with Microsoft 365 Copilot”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Your%20users%20can,Copilot%20activity%20history%20."}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" We've added terms for Copilot Health (which take effect immediately).\n We’ve included a link to the Payment Services Terms , which apply if you use payment and wallet-related features in Copilot.\n We’ve updated our disclosures and warnings to be clearer about how you should and shouldn’t use Copilot.\n We’ve made other minor formatting and wording changes to accurately reflect current product experiences.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse"},{"@type":"PropertyValue","name":"structural_citation","value":"Terms of Service › “Summary of Changes”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20We've%20added%20terms,reflect%20current%20product%20experiences."}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" These Terms don’t apply to Microsoft 365 Copilot apps or services unless that specific app or service says that these Terms apply.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse"},{"@type":"PropertyValue","name":"structural_citation","value":"Terms of Service › “Other Copilot-branded apps and services that link to these Terms”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20These%20Terms%20don%E2%80%99t,that%20these%20Terms%20apply."}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" Add Copilot to your Microsoft 365 plan, get both together if you’re new, or try Copilot Chat today.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work"},{"@type":"PropertyValue","name":"structural_citation","value":"“Get started with Microsoft 365 Copilot”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20Add%20Copilot%20to,try%20Copilot%20Chat%20today."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Copilot is an AI-powered conversational service. Copilot will generate Responses to Prompts you submit and may also offer you Responses directly in your ongoing conversations or for things you have asked Copilot to remember.\n Copilot tries to give you good answers, but it can make mistakes. Sometimes, the sources Copilot uses may not be reliable, relevant, or accurate, and sometimes, Copilot may give you wrong information. When responding, Copilot may use information it finds on the internet, and we don’t control that content. You might see Responses that seem convincing but are incomplete, inaccurate, or inappropriate.\n Always use your judgment and check the information you get from Copilot before you make decisions or act. Carefully review Responses and Creations before sharing them so you’re not exposing personal information you wouldn’t want others to see.\n If you see something wrong or inappropriate from Copilot, use the Report or Feedback features in Copilot to let us know. If you have a legal concern about something Copilot says, please use the Report a Concern page to tell us.\n Because of the way Copilot works, the Responses you get from Copilot may not be unique to you. Copilot may give the same or similar Responses and Creations to Microsoft, or to other people. Other people may send similar Prompts as yours, and they could get the same, similar, or different Responses and Creations.\n By using Copilot, you’re telling us that: \n You’ve read, understood, and agree to these Terms, and will abide by the Code of Conduct (below).\n You’ll use Copilot only in lawful ways and in compliance with all applicable laws.\n You won’t use Copilot to violate our or anyone else’s rights.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse"},{"@type":"PropertyValue","name":"structural_citation","value":"Terms of Service › “HOW YOU USE COPILOT”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20Copilot%20is%20an,or%20anyone%20else%E2%80%99s%20rights."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Depending on your location and other factors, we may offer you the opportunity to browse, shop and buy certain products through Copilot. If you use Copilot to buy something, it’s sold and shipped by a third party (“ Merchant ”), not by us. We don’t process payments for your purchases through Copilot.\n Anything you buy with Copilot is subject to the Merchant’s terms and conditions (including pricing, fees, and shipping, cancellation, and refund policies). You are responsible for reading and complying with the Merchant’s terms that apply to your purchase, including how the Merchant collects and uses your personal information under its privacy policy.\n We aren’t responsible or liable for any dispute between you and the Merchant about your purchase. If you have any disputes or questions about any product you purchase through Copilot, you must address it directly with the Merchant. If you have disputes or questions about your payment for the product, you must address it with your payment issuer, bank, or wallet provider.\n We collect, store, use, and share your personal information, including your payment information and purchases you make, in accordance with the Microsoft Privacy Statement . You authorize each Merchant to share with us information about you and your purchase, and for us to send information (including your personal information and transaction details) to the Merchant, the Merchant’s payment processor, our payment processor, or other third party necessary to complete your purchase.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse"},{"@type":"PropertyValue","name":"structural_citation","value":"Terms of Service › “SHOPPING EXPERIENCES”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20Depending%20on%20your,to%20complete%20your%20purchase."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Copilot may include advertising.\n Copilot may include both automated and manual (human) processing of data. You shouldn’t share any information with Copilot that you don’t want us to review.\n We plan to continue to develop and improve Copilot, but we make no guarantees or promises about how Copilot will operate or that it will operate as intended.\n Sometimes, we may offer certain features or services as part of “Copilot Labs.” These features and services are highly experimental and may not always work as intended. We may add, modify, or remove features or services from Copilot Labs at any time for any reason.\n We may limit the speed or performance of Copilot as we think necessary.\n When you request that Copilot take Actions on your behalf, you are solely responsible for those Actions and any results or consequences.\n Copilot can make mistakes, and it may not work as intended. Do not use Copilot as a substitute for professional advice. Always verify the accuracy of information presented by Copilot before you rely on it. We are not responsible for any consequences that arise from your use of or reliance on Copilot. \n WITHOUT LIMITING SECTION 12 OF THE MICROSOFT SERVICES AGREEMENT IN ANY WAY, BUT FOR THE SAKE OF CLARITY, WE DO NOT MAKE ANY WARRANTY OR REPRESENTATION OF ANY KIND ABOUT COPILOT. For example, we can’t promise that any Copilot’s Responses won’t infringe someone else’s rights (like their copyrights, trademarks, or rights of privacy) or defame them. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse"},{"@type":"PropertyValue","name":"structural_citation","value":"Terms of Service › “IMPORTANT DISCLOSURES & WARNINGS”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20Copilot%20may%20include,or%20defame%20them.%20"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":"You are solely responsible if you choose to publish or share Copilot’s Responses publicly or with any other person.\n You agree to indemnify us and hold us harmless (including our affiliates, employees and any other agents) from and against any claims, losses, and expenses (including attorneys' fees) arising from or relating to your use of Copilot, including without limitation your use, sharing, or publication of any Prompt, Responses, or Creations, or your breach of these Terms or violation of applicable law.\n You may stop using Copilot at any time. If you want to close your Microsoft Account, please see the Microsoft Services Agreement .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse"},{"@type":"PropertyValue","name":"structural_citation","value":"Terms of Service › “IMPORTANT DISCLOSURES & WARNINGS”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=You%20are%20solely%20responsible,Microsoft%20Services%20Agreement%20."}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" If a third party sues a commercial customer for copyright infringement for using Microsoft's Copilots or the output they generate, we'll defend the customer and pay the amount of any adverse judgments or settlements that result from the lawsuit, as long as the customer used the guardrails and content filters we have built into our products. For more information, see Microsoft announces new Copilot Copyright Commitment for customers .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “About the content that Microsoft 365 Copilot creates”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20If%20a%20third,Commitment%20for%20customers%20."}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" We already implement multiple forms of protection to help prevent customers from compromising Microsoft 365 services and applications or gaining unauthorized access to other tenants or the Microsoft 365 system itself. 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For more information, see Microsoft 365 isolation controls .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “How does Microsoft 365 Copilot protect organizational data?”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Logical%20isolation%20of,365%20isolation%20controls%20."}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" Microsoft uses rigorous physical security, background screening, and a multi-layered encryption strategy to protect the confidentiality and integrity of customer content.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “How does Microsoft 365 Copilot protect organizational data?”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20uses%20rigorous,integrity%20of%20customer%20content."}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" Microsoft 365 uses service-side technologies that encrypt customer content at rest and in transit, including BitLocker, per-file encryption, Transport Layer Security (TLS), and Internet Protocol Security (IPsec). For specific details about encryption in Microsoft 365, see Encryption in the Microsoft Cloud .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “How does Microsoft 365 Copilot protect organizational data?”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20365%20uses,the%20Microsoft%20Cloud%20."}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":"You also authorize the third party to share information about you with us (“ Third Party Content ”). We aren’t responsible for any errors or omissions in Third Party Content, including information about you that may be wrong or otherwise incorrect. If you have questions about or disagree with the information that a third party provided to Copilot Health, you must address it with the third party. We do not control Third Party Content, so we are not responsible for any loss or damage that may result from your use of Third Party Content in Copilot Health.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse"},{"@type":"PropertyValue","name":"structural_citation","value":"Terms of Service › “COPILOT HEALTH”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=You%20also%20authorize%20the,Content%20in%20Copilot%20Health."}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Anthropic models within Microsoft 365 Copilot experiences are provided under the Microsoft Product Terms and Data Protection Addendum. 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For more information, see Anthropic as a subprocessor for Microsoft Online Services .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Note”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Anthropic%20is%20a,Microsoft%20Online%20Services%20."}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" When you're using agents to help Microsoft 365 Copilot to provide more relevant information, check the privacy statement and terms of use of the agent to determine how it will handle your organization's data. For more information, see Extensibility of Microsoft 365 Copilot .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Note”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20When%20you're%20using,Microsoft%20365%20Copilot%20."}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" We may deploy other AI models for Microsoft 365 Copilot to use that are hosted and operated by Microsoft. These models are governed by the same contractual and data protection commitments already in place, including that no data leaves Microsoft. For more information about models that may be used by Copilot, see Understanding AI functionality and models in Microsoft Online Services .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Note”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20We%20may%20deploy,Microsoft%20Online%20Services%20."}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" While Microsoft 365 Copilot is already able to use the apps and data within the Microsoft 365 ecosystem, many organizations still depend on various external tools and services for work management and collaboration. Microsoft 365 Copilot experiences can reference third-party tools and services when responding to a user's request by using Microsoft Graph connectors or agents. Data from Graph connectors can be returned in Microsoft 365 Copilot responses if the user has permission to access that information.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Extensibility of Microsoft 365 Copilot”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20While%20Microsoft%20365,to%20access%20that%20information."}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Manage agents for Microsoft 365 Copilot in the Microsoft 365 admin center ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Extensibility of Microsoft 365 Copilot”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Manage%20agents%20for,365%20admin%20center%20"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Add agents to Copilot that automate common tasks or work on your behalf. Ready-to-use agents—from Microsoft and trusted partners—are available in the Agent Store. Agents tap into Work IQ and are tuned for your unique workflows and business needs. 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For more information, see Anthropic as a subprocessor for Microsoft Online Services .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Important”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Anthropic%20models%20are,Microsoft%20Online%20Services%20."}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" What data residency commitments does Microsoft 365 Copilot make? ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"},{"@type":"PropertyValue","name":"structural_citation","value":"Privacy Policy › “Important”"},{"@type":"PropertyValue","name":"citation_basis","value":"heading_path"},{"@type":"PropertyValue","name":"deep_link","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20What%20data%20residency,365%20Copilot%20make%3F%20"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" To view and manage this stored data, admins can use Content search or Microsoft Purview. Admins can also use Microsoft Purview to set retention policies for the data related to chat interactions with Copilot. 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