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Developer / Coding · llamaindex.com

LlamaIndex

Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.

Overall riskUNRATEDReviewed 2026-08-05
Benchmark

No lens is bandable yet — banding requires fully verified documents with on-criteria findings. The gap is shown honestly, never estimated.

0 verified findings0 policy surfaces1/1 core docs verified

Partially verified: Terms of Service assessed. Everything below comes only from what was read in full.

Risk triage

No verified risks yet

AIRIN has not published verified findings for this record yet. The page shows the gap instead of guessing.

0
high
0
medium
0
low
1/1
docs
Trains on your data?
Not yet assessed
no verified finding covers this surface yet
Who owns outputs?
Not yet assessed
no verified finding covers this surface yet
Commercial use?
Not yet assessed
no verified finding covers this surface yet
Every rating:verbatim-citedsnapshot-datedchange-loggedHow we keep ratings honest →

How to read this page: Overall risk rates what LlamaIndex's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.

Partially verifiedDeveloper / Coding

Partially verified — Terms of Service — Verified (read in full, 0 findings). Findings below are from fully-read, verified documents only; remaining core documents are pending capture.

Why partial?

Privacy policy not yet captured

AIRIN has not yet captured a gate-verified Privacy Policy for this platform.

Document status
  • Terms of Service
    Verified - read in full - 0 citationsLast captured 2026-08-05
No verified evidence citations are published for this platform yet - its complete governing documents are not yet publicly capturable. We never publish citations from a document we have not read in full.

Clause intelligence

Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.

126
clauses
46
patterns
46
stances
dispute resolution · 12ip license · 10ip ownership · 10legal burden · 4privacy sharing · 4training use · 4
commercial useMEDIUM§ 13.2 (Arbitration Agreement)

The clause restricts commercial use.

(c) Dispute-Resolution Process. For any Claim, you will first contact us at dispute@runllama.ai and attempt to resolve the Claim with us informally. In the unlikely event that we have not been able to resolve a Claim after sixty (60) days, we each agree to resolve such Claim exclusively through binding arbitration by JAMS before a single arbitrator (the "Arbitrator"), under the Optional Expedited Arbitration Proce...
Open source citation
commercial useMEDIUM§ 13.2 (Arbitration Agreement)

The clause restricts commercial use.

(c) Dispute-Resolution Process. For any Claim, you will first contact us at dispute@runllama.ai and attempt to resolve the Claim with us informally. In the unlikely event that we have not been able to resolve a Claim after sixty (60) days, we each agree to resolve such Claim exclusively through binding arbitration by JAMS before a single arbitrator (the "Arbitrator"), under the Optional Expedited Arbitration Proce...
Open source citation
dispute resolutionMEDIUMTerms of Service › “Terms of Service”

The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.

Signup to LlamaParse for 10k free credits! These Terms of Service (these " Terms ") describe the terms and conditions by which you may access and/or use the website(s), including http://llamaindex.ai/ , http://cloud.llamaindex.ai/ , and any successor URL(s) (the " Sites "), and any and all related software, documentation, and online, mobile-enabled, and/or digital services (collectively, including the Sites and th...
Open source citation
dispute resolutionMEDIUM§ 13.2 (Arbitration Agreement)

The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.

arbitrability issues, including issues relating to whether these Terms are, or whether any provision of these Terms is, unconscionable or illusory, and any defense to arbitration, including waiver, delay, laches, unconscionability, and/or estoppel.
Open source citation
dispute resolutionMEDIUM§ 13.1

The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.

You agree that Delaware is the proper and exclusive forum for any appeals of an arbitration award, or for trial court proceedings in the event that the Arbitration Agreement below is found to be unenforceable. These Terms were drafted in the English language and this English language version of theTerms is the original, governing instrument of the understanding between you and us. In the event of any conflict betw...
Open source citation

Tier matrix

Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.

TierSurfaceVerdictRiskCitations
All applicable tierscommercial useconditionalMEDIUM6
All applicable tiersgoverning law disputesconditionalMEDIUM12
All applicable tiersindemnity liabilityconditionalMEDIUM2
All applicable tiersprivacy data useconditionalMEDIUM2
All applicable tierstraining useimprovesLOW4
Freegoverning law disputesconditionalMEDIUM2
Pro / Paidindemnity liabilityconditionalMEDIUM2
Pro / Paidsubprocessors data sharingworsensHIGH6
Team / BusinessconfidentialityconditionalMEDIUM2
Team / Businessmoderation enforcementworsensHIGH6
Team / Businessprivacy data useworsensHIGH2

Policy evolution

Open full timeline

Before/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.

Jul 27, 2026commercial useMEDIUM

Latest stance: restricted on commercial use

(c) Dispute-Resolution Process. For any Claim, you will first contact us at dispute@runllama.ai and attempt to resolve the Claim with us informally. In the unlikely event that we have not been able to resolve a Claim after sixty (60) days, we each agree to resolve such Claim exclusively through binding arbitration by JAMS before a single arbitrator (the "Arbitrator"), under the Optional Expedited Arbitration Procedures then in effect for JAMS (the "Rules"), except as provided herein. JAMS may be contacted at www.jamsadr.com, where the Rules are available. In the event of any conflict between the Rules and this Arbitration Agreement, this Arbitration Agreement will control. The arbitration will be conducted in the U.S. county where you live (if applicable) or Sussex County, Delaware, unless you and LlamaIndex agree otherwise. If you are using the Service for commercial purposes, each party will be responsible for paying any JAMS filing and administrative fees and Arbitrator fees in accordance with the Rules, and the award rendered by the Arbitrator will include costs of arbitration, reasonable attorneys' fees, and reasonable costs for expert and other witnesses. If you are an individual using the Service for non-commercial purposes: (i) JAMS may require you to pay a fee for the initiation of your case, unless you apply for and successfully obtain a fee waiver from JAMS; (ii) the award rendered by the Arbitrator may include your costs of arbitration, your reasonable attorneys' fees, and your reasonable costs for expert and other witnesses; and (iii) you may sue in a small claims court of competent jurisdiction without first engaging in arbitration, but this would not absolve you of your commitment to engage in the informal dispute resolution process. Any judgment on
Open timeline citation
Jul 27, 2026content licenseHIGH

Latest stance: sublicensable or transferable on moderation enforcement

2.1. Access to the Service. Subject to your compliance with these Terms and any documentation we may make available to you, you are hereby granted a non-exclusive, limited, non-transferable, and freely revocable license to access and use the Service, solely for your personal use or internal business purposes, as applicable, strictly as permitted by the features of the Service. We may terminate the license granted in this Section at any time, for any reason or no reason. We reserve all rights not expressly granted herein in and to the Service. Notwithstanding anything to the contrary herein, certain portions of the Service may be available only during the Subscription Term(s) (as defined below), as further described in Section 7.4 (Subscription Plans).
Open timeline citation
Jul 27, 2026content licenseMEDIUM

Latest stance: broad license on moderation enforcement

2.1. Access to the Service. Subject to your compliance with these Terms and any documentation we may make available to you, you are hereby granted a non-exclusive, limited, non-transferable, and freely revocable license to access and use the Service, solely for your personal use or internal business purposes, as applicable, strictly as permitted by the features of the Service. We may terminate the license granted in this Section at any time, for any reason or no reason. We reserve all rights not expressly granted herein in and to the Service. Notwithstanding anything to the contrary herein, certain portions of the Service may be available only during the Subscription Term(s) (as defined below), as further described in Section 7.4 (Subscription Plans).
Open timeline citation
Jul 27, 2026content licenseHIGH

Latest stance: sublicensable or transferable on commercial use

(d) copy, rent, lease, sell, loan, transfer, assign, sublicense, resell, distribute, modify, alter, or create derivative works of any part of the Service or any of our Intellectual Property (as defined below), including, without limitation by any automated or non-automated "scraping";
Open timeline citation
Jul 27, 2026content licenseHIGH

Latest stance: sublicensable or transferable on subprocessors data sharing

3.1. General. The Service may allow Users to submit, post, display, provide, share, or otherwise make available on or via the Service content such as profile information, videos, images, music, comments, questions, and other content, data, and/or information (collectively, excluding Usage Data and Feedback (as each of those terms is defined below), "User Content"). If you are an Org User, then we may, in our sole discretion, assume that all of your User Content belongs to the applicable Organization. 3.2. Rights to User Content. We claim no ownership rights over User Content, and, as between you and us, all User Content that is submitted, posted, displayed, provided, shared, or otherwise made available on or via the Service by you is and will remain yours. We have the right (but not the obligation) to remove any User Content, in our sole discretion. By submitting, posting, displaying, providing, sharing, or otherwise making available any User Content on or through the Service, you hereby expressly grant, and you represent and warrant that you have all rights necessary to grant, to LlamaIndex a fully paid, royalty-free, transferable, perpetual, irrevocable, non-exclusive, and worldwide license, with the right to grant and authorize sublicenses, to use, copy, reproduce, store, modify, publish, list information regarding, edit, translate, distribute, and syndicate such User Content in whole or in part, as reasonably necessary to provide and maintain the Service and to perform such other actions as described in our Privacy Notice or as authorized by you in connection with your use of the Service.
Open timeline citation
Jul 27, 2026content licenseMEDIUM

Latest stance: broad license on subprocessors data sharing

3.1. General. The Service may allow Users to submit, post, display, provide, share, or otherwise make available on or via the Service content such as profile information, videos, images, music, comments, questions, and other content, data, and/or information (collectively, excluding Usage Data and Feedback (as each of those terms is defined below), "User Content"). If you are an Org User, then we may, in our sole discretion, assume that all of your User Content belongs to the applicable Organization. 3.2. Rights to User Content. We claim no ownership rights over User Content, and, as between you and us, all User Content that is submitted, posted, displayed, provided, shared, or otherwise made available on or via the Service by you is and will remain yours. We have the right (but not the obligation) to remove any User Content, in our sole discretion. By submitting, posting, displaying, providing, sharing, or otherwise making available any User Content on or through the Service, you hereby expressly grant, and you represent and warrant that you have all rights necessary to grant, to LlamaIndex a fully paid, royalty-free, transferable, perpetual, irrevocable, non-exclusive, and worldwide license, with the right to grant and authorize sublicenses, to use, copy, reproduce, store, modify, publish, list information regarding, edit, translate, distribute, and syndicate such User Content in whole or in part, as reasonably necessary to provide and maintain the Service and to perform such other actions as described in our Privacy Notice or as authorized by you in connection with your use of the Service.
Open timeline citation
Jul 27, 2026content ownershipHIGH

Latest stance: platform claims or reserves rights on governing law disputes

Live Webinar ! Decision-ready context for financial services agents → Save your seat These Terms of Service (these " Terms ") describe the terms and conditions by which you may access and/or use the website(s), including http://llamaindex.ai/ , http://cloud.llamaindex.ai/ , and any successor URL(s) (the " Sites "), and any and all related software, documentation, and online, mobile-enabled, and/or digital services (collectively, including the Sites and the Apps, the " Service ") provided by LlamaIndex, Inc. (including its successors and assigns, " LlamaIndex " " we ," " our ," or " us "). By accessing and/or using the Service, or by clicking a button or checking a box marked "I Agree" (or something similar), you signify that you have read, understood, and agree to be bound by these Terms, and you acknowledge that you have read and understood our Privacy Notice, as further described in Section 8.1 (Privacy). We reserve the right to modify these Terms, and we will provide notice of material changes as described below. These Terms apply to all visitors and users of the Service, and to all others who access the Service (collectively, " Users ," and, as applicable to you, " you " or " your "). PLEASE READ THESE TERMS CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION PROVISION IN SECTION 14.2 (THE "ARBITRATION AGREEMENT") AND A CLASS ACTION/JURY TRIAL WAIVER PROVISION IN SECTION 14.3 (THE "CLASS ACTION/JURY TRIAL WAIVER") THAT REQUIRE, UNLESS YOU OPT OUT PURSUANT TO THE INSTRUCTIONS IN THE ARBITRATION AGREEMENT, THE EXCLUSIVE USE OF FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES BETWEEN YOU AND US, INCLUDING ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE YOU AGREED TO THESE TERMS.
Open timeline citation
Jul 27, 2026content ownershipHIGH

Latest stance: platform claims or reserves rights on moderation enforcement

2.1. Access to the Service. Subject to your compliance with these Terms and any documentation we may make available to you, you are hereby granted a non-exclusive, limited, non-transferable, and freely revocable license to access and use the Service, solely for your personal use or internal business purposes, as applicable, strictly as permitted by the features of the Service. We may terminate the license granted in this Section at any time, for any reason or no reason. We reserve all rights not expressly granted herein in and to the Service. Notwithstanding anything to the contrary herein, certain portions of the Service may be available only during the Subscription Term(s) (as defined below), as further described in Section 7.4 (Subscription Plans).
Open timeline citation

Capture recency

  • Terms of Service:Last captured 2026-08-05· verified 2026-07-27

Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.

126 findings first captured First scan: July 2026.

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Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of LlamaIndex's policies — no human edits the data.

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We haven't yet verified LlamaIndex's Privacy Policy. Point us at the official page and our pipeline will attempt to capture and read it in full. Submissions are candidates only — nothing is published until it passes the same verification gates as every other document on this site.

Every finding above is a verbatim quote from LlamaIndex's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.

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