{"platform":"Kuki AI","slug":"kuki","category":"Workflow & Automation","website":"https://www.kuki.ai","risk_rating":"high","verification":"partially_verified","verification_detail":{"tier":"partially_verified","partial_reason_code":"capture_blocked","partial_reason_label":"Capture blocked","blocked_core_documents":["Privacy Policy"]},"rating":{"value":"high","unknown_reason_code":"none","unknown_reason_label":"Rated"},"corpus_status":"corpus_partial","canonical":"https://airinetwork.com/platform/kuki","machine_url":"https://airinetwork.com/api/machine/platform/kuki","last_reviewed":"2026-07-20","findings_count":0,"findings":[],"documents":[{"doc_type":"terms","pdf_page_count":null,"extraction_method":"static","page_level_citations":false,"last_captured":"2026-07-20","last_verified_scan":"2026-07-20","verified_scan_count":2},{"doc_type":"privacy","pdf_page_count":null,"extraction_method":null,"page_level_citations":false,"last_captured":"2026-06-07","last_verified_scan":null,"verified_scan_count":0}],"clause_intelligence":{"clauses_count":161,"risk_patterns_count":54,"stance_events_count":54,"patterns_by_family":{"commercial_use":2,"data_retention":2,"dispute_resolution":18,"ip_license":8,"ip_ownership":10,"legal_burden":2,"privacy_sharing":12},"risk_summary":{"medium":38,"high":14,"low":2},"evidence":[{"pattern_key":"commercial_use_restricted","pattern_family":"commercial_use","risk_rating":"medium","confidence":"medium","stance_key":"commercial_use","stance_value":"restricted","evidence":"The Service is for your personal use only. Unless otherwise expressly authorized herein or in the Services, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Services, use of the Services, or access to the Services.","reason":"The clause restricts commercial use.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"commercial_use","quote":"The Service is for your personal use only. 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To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.","source_url":"https://www.kuki.ai/policies","deep_link":"https://www.kuki.ai/policies#:~:text=%20We%20will%20only,the%20applicable%20legal%20requirements.","structural_citation":"§ 5 (Data retention)","citation_basis":"section_number","char_start":53323,"char_end":53935}},{"pattern_key":"indefinite_or_necessity_retention","pattern_family":"data_retention","risk_rating":"medium","confidence":"medium","stance_key":"retention","stance_value":"indefinite_or_necessity_based","evidence":"We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 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To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.","source_url":"https://www.kuki.ai/policies","deep_link":"https://www.kuki.ai/policies#:~:text=%20We%20will%20only,the%20applicable%20legal%20requirements.","structural_citation":"§ 5 (Data retention)","citation_basis":"section_number","char_start":53359,"char_end":53971}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"Payment of all filing, administration, and arbitrator fees (collectively, the “Arbitration Fees”) will be governed by the AAA Rules.","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"Payment of all filing, administration, and arbitrator fees (collectively, the “Arbitration Fees”) will be governed by the AAA Rules.","source_url":"https://www.kuki.ai/policies","deep_link":"https://www.kuki.ai/policies#:~:text=%20Payment%20of%20all,by%20the%20AAA%20Rules.","structural_citation":"§ 12.5 (Costs of arbitration)","citation_basis":"section_number","char_start":35818,"char_end":35951}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association’s (“AAA”) rules and procedures, including the AAA’s Supplementary Procedures for Consumer-Related Disputes (collectively, the “AAA Rules”), as modified by this Arbitration Agreement. 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If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. The arbitrator must also follow the provisions of these Terms of Service as a court would. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under the Terms of Service and applicable law. 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If a court or the arbitrator decides that any of the provisions of the subsection titled “Prohibition of class and representative actions and non-individualized relief” are invalid or unenforceable, then the entirety of this Arbitration Agreement shall be null and void. 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By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Arbitration Agreement as of the date you first accepted these Terms of Service (or accepted any subsequent changes to these Terms of Service).","source_url":"https://www.kuki.ai/policies","deep_link":"https://www.kuki.ai/policies#:~:text=%20Notwithstanding%20any%20provision,these%20Terms%20of%20Service).","structural_citation":"§ 12.8 (Future changes to the arbitration agreement)","citation_basis":"section_number","char_start":37085,"char_end":37747}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"PLEASE NOTE THAT THESE TERMS CONTAIN AN ARBITRATION CLAUSE. 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EXCEPT FOR CERTAIN TYPES OF DISPUTES MENTIONED IN THE ARBITRATION CLAUSE, YOU AND ICONIQ AGREE THAT DISPUTES RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND ICONIQ WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"PLEASE NOTE THAT THESE TERMS CONTAIN AN ARBITRATION CLAUSE. EXCEPT FOR CERTAIN TYPES OF DISPUTES MENTIONED IN THE ARBITRATION CLAUSE, YOU AND ICONIQ AGREE THAT DISPUTES RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND ICONIQ WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.","source_url":"https://www.kuki.ai/policies","deep_link":"https://www.kuki.ai/policies#:~:text=%20PLEASE%20NOTE%20THAT,LAWSUIT%20OR%20CLASS-WIDE%20ARBITRATION.","structural_citation":"Terms of Service › “See previous version here”","citation_basis":"heading_path","char_start":1892,"char_end":2267}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"This Dispute Resolution by Binding Arbitration section is referred to in these Terms of Service as the “Arbitration Agreement.” You agree that any and all disputes or claims that have arisen or may arise between you and ICONIQ, whether arising out of or relating to these Terms of Service (including any alleged breach thereof), the Services, any advertising, any aspect of the relationship or transactions between us...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"This Dispute Resolution by Binding Arbitration section is referred to in these Terms of Service as the “Arbitration Agreement.” You agree that any and all disputes or claims that have arisen or may arise between you and ICONIQ, whether arising out of or relating to these Terms of Service (including any alleged breach thereof), the Services, any advertising, any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except that you may assert individual claims in small claims court, if your claims qualify. 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During the arbitration, the amount of any settlement offer made by ICONIQ or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or ICONIQ is entitled.","source_url":"https://www.kuki.ai/policies","deep_link":"https://www.kuki.ai/policies#:~:text=%20ICONIQ%20is%20always,or%20ICONIQ%20is%20entitled.","structural_citation":"§ 12.3 (Pre-arbitration dispute resolution)","citation_basis":"section_number","char_start":32532,"char_end":33482}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"medium","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"Arbitration will be conducted by a neutral arbitrator in accordance with the American Arbitration Association’s (“AAA”) rules and procedures, including the AAA’s Supplementary Procedures for Consumer-Related Disputes (collectively, the “AAA Rules”), as modified by this Arbitration Agreement. 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If there is any inconsistency between any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. The arbitrator must also follow the provisions of these Terms of Service as a court would. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. Although arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings, the arbitrator can award the same damages and relief on an individual basis that a court can award to an individual under the Terms of Service and applicable law. 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By uploading or generating any User Content you hereby grant and will grant ICONIQ and its affiliated companies a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, store, modify and otherwise use your User Content in connection with the operation of the Services or the promotion, advertising or marketing thereof in any form, medium or technology now known or later developed. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Services (“Submissions”), provided by you to ICONIQ are non-confidential and ICONIQ will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you. 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