Instantly
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“6.1 Instantly Platform and Technology . Subscriber acknowledges that Instantly retains all right, title and interest in and to the Instantly Platform, including all algorithms, AI, language and visual models and improvements thereto, Integration Tools and all software and all Instantly proprietary information and technology used by Instantly or provided to…”
Watch: indemnity liability
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
Limits Instantly's liability for any issues arising from Connected Accounts, including downtime, inaccuracies, or failures, and disclaims any obligation to maintain or support Connected Accounts or their data.
Establishes a mutual cap excluding liability for indirect, consequential, special, punitive, and similar damages, and bars recovery of lost profits, lost data, and substitute procurement costs to the fullest extent permitted by law.
Restricts the number of Connected Accounts per workspace to a maximum of one hundred and reserves Instantly's right to take action against improper use; imposes a platform usage limit and grants Instantly enforcement discretion to protect service quality.
How to read this page: Overall risk rates what Instantly's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 200 verified, verbatim-cited findings below — read the citations.
Based on 205 verified, verbatim-cited findings below — read the citations.
Automated assessment against a published rubric — not legal advice.
Fully verified — complete core corpus captured and read in full.
- Terms of ServiceVerified - read in full - 60 citationsstaticLast captured 2026-08-28
- Privacy PolicyVerified - read in full - 53 citationsstaticLast captured 2026-08-28
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
This clause establishes enforcement remedies for Subscriber breach of Section 6.2 and the Sending Policy, including suspension or termination of the Agreement without liability, and explicitly prohibits use of the Instantly Service to prepare or package data for Data Resale Activity while confirming Subscriber's retained ownership of Subscriber Data.
"In the event of any breach by Subscriber of this Section 6.2, including the Sending Policy, or if Instantly suspects or has reason to believe that Subscriber is in breach hereof, then Instantly may, without any further obligation liability ..."
This segment enumerates the categories of information Instantly collects from website users including IP addresses, browsing behavior, and personally identifiable information, establishing the company's data collection practices as a disclosure obligation under applicable privacy laws.
" Information Collected Instantly collects Information from users of our website(s) (including any page on which this Privacy Policy is posted), including: The domain name and IP address of a user’s web browser, as well as a user a..."
This segment defines the scope and applicability of the CCPA addendum, specifying that it applies only to California Consumers as defined by CCPA/CPRA, and establishes the relationship between the addendum and the main privacy policy as a supplemental incorporation.
" The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (together, the “CCPA”) provides certain rights to residents of California. This section of the Privacy Policy applies if you are a natural pers..."
This segment establishes the procedure by which individuals can opt out of having their personal information used for marketing, including the timeline for removal (15 business days) and identity verification requirements, creating an obligation on the company to honor opt-out requests within a defined period.
" There are multiple ways that you can opt-out of having the Information used to market to you: First, you may visit our opt-out page here , to have your personal information removed from our database. We will then in most cases re..."
Defines 'Output Data' as Personal Data obtained by Subscriber through the Service (including 'EU Output Data' for EU/UK residents), and defines 'Performance Data' as log files, telemetry, session interaction data, and related metadata; these definitions establish what categories of data are subject to downstream ownership, retention, and use provisions.
" 1.8 “ Output Data ” means any Personal Data obtained by the Subscriber through the Service, and “ EU Output Data ” means any Personal Data obtained by the Subscriber through the service pertaining to residents of the European Union of t..."
Defines 'Information' as the personal data collected from websites, apps, public sources, and data compilers, and establishes the scope of data types collected including business intelligence information; this definition governs the entire policy's use of the term.
" In order to provide our Services, we receive data, including personal information, from a variety of sources, including from websites and apps that collect the information, public sources, and other data compilers. We refer to the infor..."
Incorporates Section 6 by reference for information collected through Instantly's website and business operations, extending the scope of collection disclosure obligations to those additional contexts.
" Instantly also receives Information through this website (and any other website we operate), and our business operations. We describe this Information in Section 6. "
Permits Instantly to use personal Information for internal purposes including improving, testing, updating, and verifying its database, developing new products, and creating aggregated/de-identified/anonymized data for research and development; this establishes a right to use personal data for AI/product training and development activities.
" We also use the Information described above for our own internal purposes – such as to improve, test, update and verify our own database; develop new products; operate, analyze, improve and secure our Services and our databases and server..."
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
" (a) Free trials : Free trials are non-paid access of the Instantly Service subject to use restrictions (maximum limits to the number of daily and monthly emails and support ticket requests, restriction on API calls, restriction on number of Credits, etc.). Restrictions for such trials are set forth at https://instantly.ai/pricing. Subscriber may at any time terminate Subscriber’s free trial or upgrade to a paid plan."
This clause defines the free trial tier and imposes use restrictions on it (limits on daily/monthly emails, support tickets, API calls, Credits), while also granting the Subscriber the right to terminate or upgrade at any time, establishing the legal parameters of the free tier.
AI-generated interpretation, not legal advice.
" Subscriber agrees that it shall limit any Connected Accounts to a reasonable volume. Instantly currently offers a maximum of one hundred (100) Connected Accounts per workspace, and Subscriber agrees not to exceed such limitation. Instantly reserves the right, in its sole discretion, to take any necessary action to address any improper use to protect the quality and efficiency of the Instantly Service. "
Restricts the number of Connected Accounts per workspace to a maximum of one hundred and reserves Instantly's right to take action against improper use; imposes a platform usage limit and grants Instantly enforcement discretion to protect service quality.
AI-generated interpretation, not legal advice.
" inappropriate domains or content as determined by Instantly in its sole discretion. "
This clause restricts access to the service with respect to inappropriate domains or content, with Instantly retaining sole discretion to make such determinations, establishing an enforceable content-based restriction on use.
AI-generated interpretation, not legal advice.
"Credits have no cash value, cannot be reloaded, resold, transferred for value, traded or sold on secondary markets, redeemed for cash, or applied to any other account or subscription, except to the extent required by law. Instantly reserves the right to change terms and conditions of Credits without notice. The volume or amount of Instantly Service (or any other functionality) that Credits can be used to obtain is not based on a fixed dollar amount and is subject to change at the sole discretion of Instantly at any time. (b)Promotional Credits. From time to time, Instantly may make available at its sole discretion Credits for loyalty, award or promotional purposes, including as part of free trials (“Promotional Credits”). Promotional Credits may expire in accordance with any terms set forth on such Credits. No purchase is necessary to be eligible to receive Promotional Credits. Promotional Credits are eligible for redemption for features of the Instantly Service in the same manner as any paid for Credits, but the redemption value of such Promotional Credits may be different from paid Credits. For the avoidance of doubt, Promotional Credits have no cash value, cannot be reloaded, resold, transferred for value, traded or sold on secondary markets, redeemed for cash, or applied to any other account or subscription, except to the extent required by law. No fees, including inactivity fees, are imposed by the Company with respect to Promotional Credits. "
This clause restricts the use of Credits by prohibiting cash redemption, resale, transfer for value, or application to other accounts, and reserves Instantly's right to change Credit terms without notice and to alter the value/volume of services obtainable with Credits at its sole discretion.
AI-generated interpretation, not legal advice.
" 13.1 Publicity and Non-Disparagement . Instantly shall have the right to use Subscriber’s name and pre-approved logo on Instantly’s website and in marketing materials solely to identify Subscriber as a client of Instantly. Neither party hereto will disparage the other party, in any oral, written, or other forms of communication. 13.2 Relationship Between the Parties . Instantly is an independent contractor; nothing in this Agreement will be construed to create a partnership, joint venture, or agency relationship between the parties. Subscriber will not have, and will not represent to any third party that it has, any authority to act on behalf of Instantly. Each party will be solely responsible for payment of all compensation owed to its employees, as well as employment related taxes. Each party will maintain appropriate worker’s compensation insurance for its employees as well as general liability insurance. 13.3 Injunctive Relief. Subscriber acknowledges that the Platform and the Instantly Service contain valuable Intellectual Property Rights and proprietary information of Instantly, that any actual or threatened breach of this Agreement will constitute immediate, irreparable harm to Instantly for which monetary damages would be an inadequate remedy, and that injunctive relief is an appropriate remedy for such breach. If Subscriber continues to use the Platform or the Instantly Service after its right to do so has terminated or expired, Instantly will be entitled to immediate injunctive relief without the requirement of posting bond. "
Restricts both parties from disparaging each other in any form of communication, grants Instantly a limited permission to use Subscriber's name and pre-approved logo for marketing purposes, and defines the independent contractor relationship to preclude agency or partnership claims.
AI-generated interpretation, not legal advice.
" 9.3 Connected Accounts. Subscriber acknowledges that Instantly has no control over, or other ability or obligation with respect to the maintenance, upkeep, status or support of any Connected Accounts or other component thereof, including the accuracy, timeliness, reliability, or completeness of any Connected Account Data. Instantly will have no liability with respect to any acts, omissions, reliance, delays, errors or other liabilities arising from or related to any downtime, unavailability, inaccuracies or failures of any Connected Accounts. 9.4 Third-Party Service Providers. The Instantly Service, Instantly Platform and Documentation (including correspondence with Instantly's customer support team) may include links to third-party websites and services (“ Third-Party Links ”) or the information of third-party service providers that Instantly believes may be of interest to its Subscribers (" Third-Party Providers ”). These Third-Party Links or references to Third-Party Providers are not an endorse mentor recommendation – implied or otherwise – of any of the listed providers or links. Each Third-Party Provider listed and Third-Party Link provided is independent from Instantly and is not under the control of Instantly. Instantly accepts no responsibility for and disclaims any liability from the actions of the Third-Party Providers or reliance on any information from or about such Third-Party Providers. "
Limits Instantly's liability for any issues arising from Connected Accounts, including downtime, inaccuracies, or failures, and disclaims any obligation to maintain or support Connected Accounts or their data.
AI-generated interpretation, not legal advice.
" 11.1 Types of Damages. TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY SHALL BE LIABLE TO THE OTHER PARTY FOR LOST PROFITS OR LOST DATA OR FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, RELIANCE OR PUNITIVE LOSSES OR DAMAGES HOWSOEVER ARISING UNDER THIS AGREEMENT OR IN CONNECTION WITH THE INSTANTLY TECHNOLOGY, WHETHER UNDER CONTRACT, TORT OR OTHERWISE, WHETHER FORESEEABLE OR NOT AND REGARDLESS OF WHETHER SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY THAT SUCH DAMAGES MAY ARISE, OCCUR OR RESULT. IN NO EVENT SHALL INSTANTLY BE LIABLE FOR PROCUREMENT COSTS OF SUBSTITUTE PRODUCTS OR SERVICES. 11.2 Amount of Damages. EACH PARTY’S AGGREGATE CUMULATIVE LIABILITY FOR ANY DAMAGES SUSTAINED IN CONNECTION WITH THE PERFORMANCE OF THIS AGREEMENT WILL IN NO EVENT EXCEED THE AMOUNT OF FEES PAID BY SUBSCRIBER IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. 11.3 Basis of the Bargain . THE PARTIES ACKNOWLEDGE THAT THE PRICES HAVE BEEN SET AND THE AGREEMENT ENTERED INTO IN RELIANCE UPON THESE LIMITATIONS OF LIABILITY AND THAT ALL SUCH LIMITATIONS FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES. THE PROVISIONS OF THIS AGREEMENT ALLOCATE THE RISKS UNDER THIS AGREEMENT BETWEEN INSTANTLY AND SUBSCRIBER. INSTANTLY’S FEES FOR THE SERVICES REFLECTS THIS ALLOCATION OF RISK AND THE LIMITATION OF LIABILITY SPECIFIED HEREIN. 11.4 Exclusions. THESE LIMITATIONS OF LIABILITY DO NOT APPLY TO: (A) A BREACH BY A PARTY OF ITS CONFIDENTIALITY OBLIGATIONS; OR (B) A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 10. "
Establishes a mutual cap excluding liability for indirect, consequential, special, punitive, and similar damages, and bars recovery of lost profits, lost data, and substitute procurement costs to the fullest extent permitted by law.
AI-generated interpretation, not legal advice.
"This no-refund policy applies to all subscription plans, Credits, and any add-on or ancillary services, including but not limited to the VIP Services, “Done-For-You” service, Warmup Service, and Supersearch. 5.4 Third-Party Service Provider. Instantly uses Stripe, Inc. and its affiliates as its third-party service provider for payment services (e.g., card acceptance, merchant settlement, and related services) (“Third-Party Service Provider”). If Subscriber makes a purchase on the Instantly Service, Subscriber will be required to provide its payment details and any additional information required to complete Subscriber’s order directly to our Third-Party Service Provider. Subscriber agrees to be bound by Stripe’s Privacy Policy (currently accessible at https://stripe.com/us/privacy ) and its Terms of Service (currently accessible at https://stripe.com/ssa) and hereby consent and authorize Instantly and Stripe to share any information and payment instructions Subscriber provides with one or more Third-Party Service Provider(s) to the minimum extent required to complete the transactions. Please note that online payment transactions may be subject to validation checks by Instantly’s Third-Party Service Provider and Subscriber’s card issuer, and Instantly is not responsible if Subscriber’s card issuer declines to authorize payment for any reason. For Subscriber’s protection, Instantly’s Third-Party Service Provider uses various fraud prevention protocols and industry standard verification systems to reduce fraud and Subscriber authorizes Third-Party Service Provider to verify and authenticate Subscriber’s payment information. "
This clause establishes a no-refund policy applicable across all subscription plans, Credits, and add-on services including VIP and Warmup Services, restricting Subscriber's right to obtain refunds for any fees paid.
AI-generated interpretation, not legal advice.
" Instantly shall not identify Subscriber as the source of any such feedback. 6.2 Responsibility for Subscriber Data . Subscriber is solely responsible for any and all obligations with respect to the accuracy, quality and legality of Subscriber Data, including lead lists from third parties. Subscriber will obtain all third party licenses, consents and permissions needed for Instantly to receive, use and Process the Subscriber Data to provide the Instantly Service. Without limiting the foregoing, Subscriber will be solely responsible for (i) providing all appropriate privacy notices to all third parties (including all Users); and obtaining from all third parties (including all Users) all necessary consents and rights for Instantly to receive, use and Process the Subscriber Data submitted by or on behalf of Subscriber or Users for the purposes set forth in this Agreement, including all consents required in accordance with all Applicable Data Protection Laws. Subscriber represents and warrants that the Subscriber Data will not: infringe, misappropriate or violate any intellectual property, proprietary, or other right of any third party; contain any virus or program designed to cause damage, intercept or misappropriate any system or Personal Data in a fraudulent manner; contain any unlawful, bullying, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material of any kind or nature or any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable laws or regulations; contain any sensitive Personal Data, including social security number, individually identifiable health or health insurance information, bank account information or credit card"
This clause imposes obligations on the Subscriber to be solely responsible for the accuracy, quality, and legality of Subscriber Data; to obtain all necessary third-party licenses and consents; and to provide appropriate privacy notices to individuals — creating compliance and data stewardship obligations on the Subscriber.
AI-generated interpretation, not legal advice.
"In the event of any breach by Subscriber of this Section 6.2, including the Sending Policy, or if Instantly suspects or has reason to believe that Subscriber is in breach hereof, then Instantly may, without any further obligation liability to Subscriber, suspend and/or terminate this Agreement (or limit Subscriber’s sending capabilities or rights) immediately upon written notice and close Subscriber’s master account. Subscriber shall not use the Instantly Service to prepare, validate, or package Subscriber Data for Data Resale Activity. For clarity, Subscriber retains ownership of its Subscriber Data, but has no right under this Agreement to commercialize any data or outputs obtained through the Instantly Service in any Data Resale Activity. 6.3 License to Subscriber Data. Subscriber retains all right, title and interest in and to the Subscriber Data. Subscriber hereby grants to Instantly a non-exclusive, worldwide, royalty-free and fully paid-up license to: (a) access and use Subscriber Data to provide the Instantly Service; and (b) collect and compile data and information related to Subscriber Data that is used by Subscriber in a de-identified, aggregated and/or anonymized manner to improve the Instantly Service (“ Aggregated Data ”); provided, that , the license grant in subpart (b) shall be perpetual and irrevocable. Subscriber represents and warrants that it has all necessary rights to grant Instantly the foregoing licenses. "
This clause establishes enforcement remedies for Subscriber breach of Section 6.2 and the Sending Policy, including suspension or termination of the Agreement without liability, and explicitly prohibits use of the Instantly Service to prepare or package data for Data Resale Activity while confirming Subscriber's retained ownership of Subscriber Data.
AI-generated interpretation, not legal advice.
" Information Collected Instantly collects Information from users of our website(s) (including any page on which this Privacy Policy is posted), including: The domain name and IP address of a user’s web browser, as well as a user agent, time stamp and other Information about a user’s browser or device. Information about what content and pages users access, utilize or visit on our website, or how they interact with our content – for instance, if they spent a certain amount of time reviewing a particular blog post or description of particular services. Information, including personally identifiable and contact information that you provide, which could include (for instance) survey information, sign-up information (e.g., if you sign up for our webinars, events or newsletters), requests for information, mailing addresses and email addresses. We may also collect Information in the course of conducting and marketing our business. For instance, we may collect Information through phone calls, at trade shows, during webinars, or during other marketing initiatives and activities. Likewise, we collect Information from our customers in the course of interacting with them, including through the service platforms, technology and dashboards we offer. If you are our customer, we may, for instance, record the manner in which you interact with our Services, what tools you use, and what information you provide or receive, and we may combine or track this Information based on your account information, cookie identifiers or other electronic technologies. "
This segment enumerates the categories of information Instantly collects from website users including IP addresses, browsing behavior, and personally identifiable information, establishing the company's data collection practices as a disclosure obligation under applicable privacy laws.
AI-generated interpretation, not legal advice.
" Our website(s) use cookies and similar technologies, both for its internal and operational purposes and to market to you (such as to retarget ads to you when you visit other sites across the Internet). We may provide you with “cookie management” options, such as through a banner visible on our landing page. 7.Privacy Rights You May Have in Specific States, Europe and the United Kingdom"
This segment permits the company to use cookies and similar technologies for internal operations and marketing purposes including ad retargeting, and references cookie management options provided to users, establishing both the company's permission to use tracking technologies and a limited user right to manage them.
AI-generated interpretation, not legal advice.
" In order to provide our Services, we receive data, including personal information, from a variety of sources, including from websites and apps that collect the information, public sources, and other data compilers. We refer to the information that we collect and process throughout this Privacy Policy as “Information” or “the Information.” We generally seek to collect only “business intelligence” information – Information associated with work emails, phone numbers, job titles and related information; however, we may also collect Information such as identifiers that consumers employ for personal use as well. The Information we use to provide our Services includes: "
Defines 'Information' as the personal data collected from websites, apps, public sources, and data compilers, and establishes the scope of data types collected including business intelligence information; this definition governs the entire policy's use of the term.
AI-generated interpretation, not legal advice.
"These tools generate session recordings or replays that we use to operate, debug, secure, and improve the Services. Sensitive form fields are masked from capture where feasible. Disabling Cookies Most web browsers are set up to accept cookies. You may be able to set your browser to warn you before accepting certain cookies or to refuse certain cookies. However, if you disable the use of cookies in your web browser, some features of our website and other services may be difficult to use or become inoperable. For additional information about cookies and other tracking technologies employed by the Service and how to control them, see our Cookie Notice. 6. Data Collected Through Our Corporate Website and in our Corporate Capacity"
This segment describes the use of session recording tools for operational and security purposes, notes that sensitive fields are masked, and provides instructions for disabling cookies, creating a restriction on data capture and a procedure for users to limit tracking.
AI-generated interpretation, not legal advice.
" We also use the Information described above for our own internal purposes – such as to improve, test, update and verify our own database; develop new products; operate, analyze, improve and secure our Services and our databases and servers. Deidentified Personal Information. Sometimes, as part of our research and development (e.g., to evaluate potential new products), we may create aggregated, de-identified and/or anonymized data from personal information we collect. We compile, derive, and otherwise process de-identified or anonymized data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified and/or anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business and will not attempt to reidentify any such data. 3. How We Share Information with Third Parties, including Service Providers Instantly may share the Information with customers, marketing services and platforms, as well as service providers that help us to provide the Services we’ve described above (or other services we may add in the future). This includes sharing in the following ways: "
Permits Instantly to use personal Information for internal purposes including improving, testing, updating, and verifying its database, developing new products, and creating aggregated/de-identified/anonymized data for research and development; this establishes a right to use personal data for AI/product training and development activities.
AI-generated interpretation, not legal advice.
" and manage risks and legal issues; using identifiers to communicate for customer service; using commercial information to analyze and improve our business activities; using identifiers for marketing and advertising (including sending certain direct marketing);"
This segment grants permission to use identifiers and commercial information for customer service communications, marketing, advertising, and business analysis, defining the lawful purposes for which collected personal data may be processed.
AI-generated interpretation, not legal advice.
" Further, when Subscriber receives or uses EU Output Data, Subscriber is the data controller of the EU Output Data that Subscriber receives, and will comply with all obligations that data controllers have under the GDPR, GDPR-UK, or related national laws. This may include, for instance, obligations in certain jurisdictions to obtain consent for certain types of marketing (such as email or similar marketing) and/or to certain groups of consumers. Notwithstanding anything herein (including any permissions granted by Instantly herein), Subscriber is solely responsible for its own compliance with all applicable laws, and Instantly makes no representation (and Subscriber should not rely on any representation by Instantly) regarding what European or United Kingdom law might or might not require, with respect to data subject notices, consents and permissions"
Obligates Subscriber as data controller of EU Output Data to comply with all GDPR, GDPR-UK, and related national law obligations, including consent requirements for marketing, and makes Subscriber solely responsible for its own legal compliance.
AI-generated interpretation, not legal advice.
" California residents have the right to request that we disclose what categories of your personal information that we collect, use, or sell. You may also request the specific pieces of personal information that we have collected from you. However, we may withhold some personal information where the risk to you or our business is too great to disclose the Information. Right to request deletion or correction of your personal information California residents may also request that we delete or correct any personal information that we collected from you, such as if you have been a customer of ours. (Note that this is different from your right to “opt out” of us selling your personal information, which is described below; also note that we do not generally collect personal information directly from consumers.) However, we may retain personal information for certain important purposes, such as (a) to protect our business, systems, and users from fraudulent activity, (b) to address technical issues that impair existing functionality (such as de-bugging purposes), (c) as necessary for us, or others, to exercise their free speech or other rights, (d) to comply with law enforcement requests pursuant to lawful process, (e) for scientific or historical research, (f) for our own internal purposes reasonably related to your relationship with us, or to comply with legal obligations. Additionally, we need certain types of information so that we can provide our Services to you. "
Details the specific scope of California residents' access rights under CCPA, including the right to know categories and specific pieces of personal information collected, while noting the company's ability to withhold information under certain risk conditions.
AI-generated interpretation, not legal advice.
Common questions about Instantly's policies
- Can you use Instantly's output commercially?
- Commercial use allowed — based on 1 verified finding from Instantly's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Instantly's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
20 verified clausesClauses in Instantly's policies that work in your favour — commitments the platform made to you.
- Privacy & data use
“ Certain states have passed state-specific privacy laws that grant residents of their state’s particular privacy rights. These states include California (as to which a separate “Addendum” is provided below), as well as Colorado, Connecticut, Delaware, Iowa,…”
This segment defines the geographic and jurisdictional scope of state-specific privacy rights by identifying states whose laws grant residents particular privacy protections, serving as an incorporation and definitional…
📍 § 4 (Your Marketing and Opt-Out Choices)Jump to exact text → - Privacy & data usesale/sharing of personal data
“ The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (together, the “CCPA”) provides certain rights to residents of California. This section of the Privacy Policy applies if you are a natural person who is a resident…”
This segment defines the scope and applicability of the CCPA addendum, specifying that it applies only to California Consumers as defined by CCPA/CPRA, and establishes the relationship between the addendum and the main p…
📍 Privacy Policy › “CALIFORNIA PRIVACY RIGHTS”Jump to exact text → - Audit rights, DPA & residency
“Where we need to comply with a legal obligation; for more information on our specific purposes and use cases of personal information/personal data and the data types involved, see Sections 2 and 3, above. Where we need to protect your interests (or someone e…”
This segment identifies the legal bases for processing personal data under EU and UK law, including legal obligation, legitimate interest, and consent, and references cross-border data transfer compliance requirements, e…
📍 § 10 (Changes to this Privacy Policy)Jump to exact text → - Privacy & data use
“If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use to visit our websites. For security purposes (and as required under California law), we will verify your identity – in part by requesting…”
This segment establishes the identity verification procedure the company will use when processing California privacy rights requests, including the use of the GPC signal and confirmation of identifiers, creating a proced…
📍 § 4 (Your Marketing and Opt-Out Choices)Jump to exact text → - Moderation & enforcementauto-renewal & cancel window
“The Disclosing Party reserves all rights in its Confidential Information. Nothing in this Agreement or the disclosures envisaged by this Agreement shall (except for the limited use right above) operate to transfer, or operate as a grant of any Intellectual Pr…”
This clause restricts the limited use right granted under the confidentiality provisions from operating as a transfer of Intellectual Property Rights or a grant of any IP license in Confidential Information, and introduc…
- Auto-renew cancel window: 30 days before term end
📍 § 7.5Jump to exact text → - Indemnity & liabilityindemnity direction
“Subscribers should make their own independent evaluation before conducting business with any Third-Party Provider or relying on any such information provided by such Third-Party Provider. 10. Indemnity. 10.1 By Instantly. Instantly will defend at…”
Establishes Instantly's indemnification obligation to defend Subscriber against third-party claims alleging the Platform or Instantly Service infringes intellectual property rights, and to pay resulting losses, while als…
📍 § 9.3Jump to exact text →
+ 14 more verified clauses of this kind on this platform, cited in full in the report.
📋 Rules you must follow
7 verified clausesWhat Instantly requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
- Moderation & enforcementconduct restrictions
“ 4.4 Restrictions . Subscriber shall not, and shall procure that its Users shall not: (a) allow any third party to access the Platform or Instantly Service except as expressly allowed herein; (b) modify, adapt, alter or translate the Platform or Instantly S…”
Enumerates specific prohibited uses of the Platform and Instantly Service, including restricting unauthorized third-party access, reverse engineering, sublicensing, resale, and modification; imposes binding restrictions…
📍 § 4.3Jump to exact text → - Moderation & enforcement
“Further, Instantly’s resort to remedies in equity (which may include disgorgement of profits) shall not in any way limit the remedies in law or equity otherwise available to the Instantly in connection with other breaches of these Terms of Service, and such le…”
Preserves Instantly's right to seek equitable remedies including disgorgement of profits for breaches, and clarifies that equitable and legal remedies may be pursued simultaneously and are not mutually exclusive.
📍 § 13.3Jump to exact text → - Moderation & enforcement
“government authorization, export, re-export, or transfer Instantly products, services or technology, either directly or indirectly, to any country in violation of such laws and regulations. 13.5 Assignment. Neither party may assign or transfer its rights…”
Restricts assignment or transfer of rights or obligations under the agreement without prior written consent, while permitting assignment to successor entities in mergers or acquisitions, with non-compliant assignments re…
📍 § 13.4Jump to exact text → - Moderation & enforcementconduct restrictions
“In addition to complying with all applicable laws and regulations, Subscriber agrees to abide by Instantly's Data Usage Agreement . Visitor ID Information is provided solely for the Permitted Purpose. Any Data Resale Activity or onward transfer of Visitor ID I…”
This clause restricts the Subscriber's use of Visitor ID Information to the Permitted Purpose only, expressly prohibiting any Data Resale Activity or onward transfer, and requires compliance with Instantly's Data Usage A…
📍 § 4.5Jump to exact text → - Subprocessors & data sharing
“Activity or otherwise provide, disclose, or make available any data obtained from or through the Instantly Service to any third party, except as strictly necessary to achieve the Permitted Purpose through Subscriber’s own employees or service providers bound b…”
Restricts Subscriber from disclosing or making available data obtained through the Instantly Service (including Outputs, Performance Data, Third-Party Data, Visitor ID Information, Warmup data) to third parties except to…
📍 § 4.4Jump to exact text →
+ 2 more verified clauses of this kind on this platform, cited in full in the report.
What the policies actually cover
16 topics- Product telemetry & usage tracking7 clauses
- Advertising & tracking1 protective4 clauses
- Sale or sharing of personal data4 protective6 clauses
- Sensitive data (biometric, location, health)1 clause
- Children's data1 protective1 clause
- Government & law-enforcement disclosure3 clauses
- Arbitration & class-action waiver3 protective10 clauses
- Damages & liability cap3 clauses
- Indemnity direction1 protective2 clauses
- Terms can change at any time1 protective2 clauses
- Deletion rights & post-termination survival1 clause
- License survival after account deletion1 clause
- Auto-renewal & cancel window1 protective5 clauses
- Feedback ownership2 clauses
- Breach-notification promises1 protective4 clauses
- Conduct restrictions3 obligations3 clauses
58 further verified clauses are cited on this page but not yet assigned a topic.
Cross-clause notes
The Terms of Service, § 6.2 describes rights the platform takes in user content, and the Privacy Policy, Privacy Policy › “To Operate Our Services” describes disclosure of data to third parties or subprocessors. Both clauses are in force at the same time — read them together.
Automated cross-reference against the published rubric — not legal advice.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause allows indefinite, perpetual, or necessity-based retention.
“(b) By Instantly: In its sole discretion, Instantly may, but is not required to, provide Subscriber with a limited opportunity to access and download Subscriber Data prior to permanent deletion. If such an opportunity is provided, Instantly shall specify the duration of the access window in writing. After the expiration of such period, Instantly shall have no further obligation to retain or recover any Subscriber ...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“(b) By Instantly: In its sole discretion, Instantly may, but is not required to, provide Subscriber with a limited opportunity to access and download Subscriber Data prior to permanent deletion. If such an opportunity is provided, Instantly shall specify the duration of the access window in writing. After the expiration of such period, Instantly shall have no further obligation to retain or recover any Subscriber ...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“(b) By Instantly: In its sole discretion, Instantly may, but is not required to, provide Subscriber with a limited opportunity to access and download Subscriber Data prior to permanent deletion. If such an opportunity is provided, Instantly shall specify the duration of the access window in writing. After the expiration of such period, Instantly shall have no further obligation to retain or recover any Subscriber ...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“(b) By Instantly: In its sole discretion, Instantly may, but is not required to, provide Subscriber with a limited opportunity to access and download Subscriber Data prior to permanent deletion. If such an opportunity is provided, Instantly shall specify the duration of the access window in writing. After the expiration of such period, Instantly shall have no further obligation to retain or recover any Subscriber ...”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“(b) By Instantly: In its sole discretion, Instantly may, but is not required to, provide Subscriber with a limited opportunity to access and download Subscriber Data prior to permanent deletion. If such an opportunity is provided, Instantly shall specify the duration of the access window in writing. After the expiration of such period, Instantly shall have no further obligation to retain or recover any Subscriber ...”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | commercial use | worsens | HIGH | 4 |
| All applicable tiers | data retention | conditional | MEDIUM | 7 |
| All applicable tiers | governing law disputes | conditional | MEDIUM | 30 |
| All applicable tiers | indemnity liability | worsens | HIGH | 2 |
| Api | output ownership | worsens | HIGH | 4 |
| Free | output ownership | worsens | HIGH | 3 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
data sharing improved from high/sale or sell to medium/third party or vendor sharing.
“We may also follow up with you to verify your identity before processing the authorized agent’s request. Right to Appeal. In certain states, residents have the right to appeal our decision to deny your request, if applicable. If you wish to do this, please send an email to [email protected] with the word “Privacy Appeal” in the subject line. Opt Out of Targeted Advertising . You may also opt out of targeted advertising, which we may occasionally engage in, such as to “retarget” with information about our services when you visit other websites (which in some states may be considered “selling” or “sharing” personal information). Please see the instructions in Section 4, above, to learn about those “opt out” methods. We do not knowingly sell the personal information of minors under 16 years of age, or deliberately target minors with advertising. ”Before citation
“Subscriber’s card issuer may charge Subscriber an online handling fee or processing fee. Instantly is not responsible for this. In some jurisdictions, our Third-Party Service Provider may use third parties under strict confidentiality and data protection requirements for the purposes of payment processing services. 5.5 Taxes and Invoicing . All Fees owed by Subscriber in connection with this Agreement are exclusive of, and Subscriber shall pay, all sales, use, excise and other taxes and applicable export and import fees, customs duties and similar charges that may be levied upon Subscriber in connection with this Agreement, except for employment taxes and taxes based on Instantly’s income. If Subscriber believes that Instantly has incorrectly billed Subscriber, Subscriber must notify Instantly no later than sixty (60) days after the due date on the first invoice in which the issue appeared. 5.6 Late Payments . In the event of any delay in payment, Instantly will have the right to recover interest on late payments at a monthly rate of 1.5% (or the highest permitted by applicable law, if lower), any collections fees (including attorneys’ fees), and other amounts as allowed by law. Instantly reserves the right (in addition to any other rights or remedies Instantly may have), upon written notice, to discontinue the Instantly Service and immediately suspend Subscriber’s access to the Instantly Service if any Fees are more than thirty (30) days overdue until such amounts are paid in full.”After citation
legal burden changed from medium/indemnity to medium/liability limited.
“(e) Data and Account Integrity. Instantly will not be held responsible for the accuracy, integrity, or legality of Subscriber’s Data or Connected Accounts, nor for any adverse consequences resulting from their use. (f) Subscriber Acknowledgment. Subscriber acknowledges that by engaging the VIP Services, they have reviewed and understood these disclaimers and limitations and agree that Instantly’s liability for these VIP Services shall be governed exclusively by the terms of this Agreement, including the limitations of liability in Section 11. By utilizing the VIP Services, Subscriber agrees to indemnify, defend, and hold Instantly harmless against any claims or liabilities arising from the use of such VIP Services. These disclaimers are in addition to, and not in lieu of, any other disclaimers and limitations contained in this Agreement. (g) Access to Sending Infrastructure; No Sale or Transfer of Ownership. Subscriber acknowledges and agrees that the Done-For-You Email Setup service, and any other provisioning of mailboxes, domains, or email accounts by Instantly, consist solely of Instantly granting Subscriber a limited, non-exclusive, non-transferable right to use the Instantly Sending Infrastructure to send email through the Instantly Service for the Permitted Purpose during the applicable subscription term. Such services constitute the sale of access to, and use of, Instantly’s sending infrastructure and capacity, and not the sale, assignment, or transfer of any domain, mailbox, email account, or other infrastructure to Subscriber.”Before citation
“ 11.1 Types of Damages. TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY SHALL BE LIABLE TO THE OTHER PARTY FOR LOST PROFITS OR LOST DATA OR FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, RELIANCE OR PUNITIVE LOSSES OR DAMAGES HOWSOEVER ARISING UNDER THIS AGREEMENT OR IN CONNECTION WITH THE INSTANTLY TECHNOLOGY, WHETHER UNDER CONTRACT, TORT OR OTHERWISE, WHETHER FORESEEABLE OR NOT AND REGARDLESS OF WHETHER SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY THAT SUCH DAMAGES MAY ARISE, OCCUR OR RESULT. IN NO EVENT SHALL INSTANTLY BE LIABLE FOR PROCUREMENT COSTS OF SUBSTITUTE PRODUCTS OR SERVICES. 11.2 Amount of Damages. EACH PARTY’S AGGREGATE CUMULATIVE LIABILITY FOR ANY DAMAGES SUSTAINED IN CONNECTION WITH THE PERFORMANCE OF THIS AGREEMENT WILL IN NO EVENT EXCEED THE AMOUNT OF FEES PAID BY SUBSCRIBER IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. 11.3 Basis of the Bargain . THE PARTIES ACKNOWLEDGE THAT THE PRICES HAVE BEEN SET AND THE AGREEMENT ENTERED INTO IN RELIANCE UPON THESE LIMITATIONS OF LIABILITY AND THAT ALL SUCH LIMITATIONS FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES. THE PROVISIONS OF THIS AGREEMENT ALLOCATE THE RISKS UNDER THIS AGREEMENT BETWEEN INSTANTLY AND SUBSCRIBER. INSTANTLY’S FEES FOR THE SERVICES REFLECTS THIS ALLOCATION OF RISK AND THE LIMITATION OF LIABILITY SPECIFIED HEREIN. 11.4 Exclusions. THESE LIMITATIONS OF LIABILITY DO NOT APPLY TO: (A) A BREACH BY A PARTY OF ITS CONFIDENTIALITY OBLIGATIONS; OR (B) A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 10. ”After citation
data sharing worsened from medium/third party or vendor sharing to high/sale or sell.
“Subscriber’s card issuer may charge Subscriber an online handling fee or processing fee. Instantly is not responsible for this. In some jurisdictions, our Third-Party Service Provider may use third parties under strict confidentiality and data protection requirements for the purposes of payment processing services. 5.5 Taxes and Invoicing . All Fees owed by Subscriber in connection with this Agreement are exclusive of, and Subscriber shall pay, all sales, use, excise and other taxes and applicable export and import fees, customs duties and similar charges that may be levied upon Subscriber in connection with this Agreement, except for employment taxes and taxes based on Instantly’s income. If Subscriber believes that Instantly has incorrectly billed Subscriber, Subscriber must notify Instantly no later than sixty (60) days after the due date on the first invoice in which the issue appeared. 5.6 Late Payments . In the event of any delay in payment, Instantly will have the right to recover interest on late payments at a monthly rate of 1.5% (or the highest permitted by applicable law, if lower), any collections fees (including attorneys’ fees), and other amounts as allowed by law. Instantly reserves the right (in addition to any other rights or remedies Instantly may have), upon written notice, to discontinue the Instantly Service and immediately suspend Subscriber’s access to the Instantly Service if any Fees are more than thirty (30) days overdue until such amounts are paid in full.”Before citation
“We may also follow up with you to verify your identity before processing the authorized agent’s request. Right to Appeal. In certain states, residents have the right to appeal our decision to deny your request, if applicable. If you wish to do this, please send an email to [email protected] with the word “Privacy Appeal” in the subject line. Opt Out of Targeted Advertising . You may also opt out of targeted advertising, which we may occasionally engage in, such as to “retarget” with information about our services when you visit other websites (which in some states may be considered “selling” or “sharing” personal information). Please see the instructions in Section 4, above, to learn about those “opt out” methods. We do not knowingly sell the personal information of minors under 16 years of age, or deliberately target minors with advertising. ”After citation
data sharing improved from high/sale or sell to medium/third party or vendor sharing.
“We may also follow up with you to verify your identity before processing the authorized agent’s request. Right to Appeal. In certain states, residents have the right to appeal our decision to deny your request, if applicable. If you wish to do this, please send an email to [email protected] with the word “Privacy Appeal” in the subject line. Opt Out of Targeted Advertising . You may also opt out of targeted advertising, which we may occasionally engage in, such as to “retarget” with information about our services when you visit other websites (which in some states may be considered “selling” or “sharing” personal information). Please see the instructions in Section 4, above, to learn about those “opt out” methods. We do not knowingly sell the personal information of minors under 16 years of age, or deliberately target minors with advertising. ”Before citation
“Subscriber’s card issuer may charge Subscriber an online handling fee or processing fee. Instantly is not responsible for this. In some jurisdictions, our Third-Party Service Provider may use third parties under strict confidentiality and data protection requirements for the purposes of payment processing services. 5.5 Taxes and Invoicing . All Fees owed by Subscriber in connection with this Agreement are exclusive of, and Subscriber shall pay, all sales, use, excise and other taxes and applicable export and import fees, customs duties and similar charges that may be levied upon Subscriber in connection with this Agreement, except for employment taxes and taxes based on Instantly’s income. If Subscriber believes that Instantly has incorrectly billed Subscriber, Subscriber must notify Instantly no later than sixty (60) days after the due date on the first invoice in which the issue appeared. 5.6 Late Payments . In the event of any delay in payment, Instantly will have the right to recover interest on late payments at a monthly rate of 1.5% (or the highest permitted by applicable law, if lower), any collections fees (including attorneys’ fees), and other amounts as allowed by law. Instantly reserves the right (in addition to any other rights or remedies Instantly may have), upon written notice, to discontinue the Instantly Service and immediately suspend Subscriber’s access to the Instantly Service if any Fees are more than thirty (30) days overdue until such amounts are paid in full.”After citation
legal burden changed from medium/liability limited to medium/indemnity.
“ 11.1 Types of Damages. TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY SHALL BE LIABLE TO THE OTHER PARTY FOR LOST PROFITS OR LOST DATA OR FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, RELIANCE OR PUNITIVE LOSSES OR DAMAGES HOWSOEVER ARISING UNDER THIS AGREEMENT OR IN CONNECTION WITH THE INSTANTLY TECHNOLOGY, WHETHER UNDER CONTRACT, TORT OR OTHERWISE, WHETHER FORESEEABLE OR NOT AND REGARDLESS OF WHETHER SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY THAT SUCH DAMAGES MAY ARISE, OCCUR OR RESULT. IN NO EVENT SHALL INSTANTLY BE LIABLE FOR PROCUREMENT COSTS OF SUBSTITUTE PRODUCTS OR SERVICES. 11.2 Amount of Damages. EACH PARTY’S AGGREGATE CUMULATIVE LIABILITY FOR ANY DAMAGES SUSTAINED IN CONNECTION WITH THE PERFORMANCE OF THIS AGREEMENT WILL IN NO EVENT EXCEED THE AMOUNT OF FEES PAID BY SUBSCRIBER IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. 11.3 Basis of the Bargain . THE PARTIES ACKNOWLEDGE THAT THE PRICES HAVE BEEN SET AND THE AGREEMENT ENTERED INTO IN RELIANCE UPON THESE LIMITATIONS OF LIABILITY AND THAT ALL SUCH LIMITATIONS FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES. THE PROVISIONS OF THIS AGREEMENT ALLOCATE THE RISKS UNDER THIS AGREEMENT BETWEEN INSTANTLY AND SUBSCRIBER. INSTANTLY’S FEES FOR THE SERVICES REFLECTS THIS ALLOCATION OF RISK AND THE LIMITATION OF LIABILITY SPECIFIED HEREIN. 11.4 Exclusions. THESE LIMITATIONS OF LIABILITY DO NOT APPLY TO: (A) A BREACH BY A PARTY OF ITS CONFIDENTIALITY OBLIGATIONS; OR (B) A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 10. ”Before citation
“(e) Data and Account Integrity. Instantly will not be held responsible for the accuracy, integrity, or legality of Subscriber’s Data or Connected Accounts, nor for any adverse consequences resulting from their use. (f) Subscriber Acknowledgment. Subscriber acknowledges that by engaging the VIP Services, they have reviewed and understood these disclaimers and limitations and agree that Instantly’s liability for these VIP Services shall be governed exclusively by the terms of this Agreement, including the limitations of liability in Section 11. By utilizing the VIP Services, Subscriber agrees to indemnify, defend, and hold Instantly harmless against any claims or liabilities arising from the use of such VIP Services. These disclaimers are in addition to, and not in lieu of, any other disclaimers and limitations contained in this Agreement. (g) Access to Sending Infrastructure; No Sale or Transfer of Ownership. Subscriber acknowledges and agrees that the Done-For-You Email Setup service, and any other provisioning of mailboxes, domains, or email accounts by Instantly, consist solely of Instantly granting Subscriber a limited, non-exclusive, non-transferable right to use the Instantly Sending Infrastructure to send email through the Instantly Service for the Permitted Purpose during the applicable subscription term. Such services constitute the sale of access to, and use of, Instantly’s sending infrastructure and capacity, and not the sale, assignment, or transfer of any domain, mailbox, email account, or other infrastructure to Subscriber.”After citation
data sharing worsened from medium/third party or vendor sharing to high/sale or sell.
“Subscriber’s card issuer may charge Subscriber an online handling fee or processing fee. Instantly is not responsible for this. In some jurisdictions, our Third-Party Service Provider may use third parties under strict confidentiality and data protection requirements for the purposes of payment processing services. 5.5 Taxes and Invoicing . All Fees owed by Subscriber in connection with this Agreement are exclusive of, and Subscriber shall pay, all sales, use, excise and other taxes and applicable export and import fees, customs duties and similar charges that may be levied upon Subscriber in connection with this Agreement, except for employment taxes and taxes based on Instantly’s income. If Subscriber believes that Instantly has incorrectly billed Subscriber, Subscriber must notify Instantly no later than sixty (60) days after the due date on the first invoice in which the issue appeared. 5.6 Late Payments . In the event of any delay in payment, Instantly will have the right to recover interest on late payments at a monthly rate of 1.5% (or the highest permitted by applicable law, if lower), any collections fees (including attorneys’ fees), and other amounts as allowed by law. Instantly reserves the right (in addition to any other rights or remedies Instantly may have), upon written notice, to discontinue the Instantly Service and immediately suspend Subscriber’s access to the Instantly Service if any Fees are more than thirty (30) days overdue until such amounts are paid in full.”Before citation
“We may also follow up with you to verify your identity before processing the authorized agent’s request. Right to Appeal. In certain states, residents have the right to appeal our decision to deny your request, if applicable. If you wish to do this, please send an email to [email protected] with the word “Privacy Appeal” in the subject line. Opt Out of Targeted Advertising . You may also opt out of targeted advertising, which we may occasionally engage in, such as to “retarget” with information about our services when you visit other websites (which in some states may be considered “selling” or “sharing” personal information). Please see the instructions in Section 4, above, to learn about those “opt out” methods. We do not knowingly sell the personal information of minors under 16 years of age, or deliberately target minors with advertising. ”After citation
Latest stance: sublicensable or transferable on indemnity liability
“(e) Data and Account Integrity. Instantly will not be held responsible for the accuracy, integrity, or legality of Subscriber’s Data or Connected Accounts, nor for any adverse consequences resulting from their use. (f) Subscriber Acknowledgment. Subscriber acknowledges that by engaging the VIP Services, they have reviewed and understood these disclaimers and limitations and agree that Instantly’s liability for these VIP Services shall be governed exclusively by the terms of this Agreement, including the limitations of liability in Section 11. By utilizing the VIP Services, Subscriber agrees to indemnify, defend, and hold Instantly harmless against any claims or liabilities arising from the use of such VIP Services. These disclaimers are in addition to, and not in lieu of, any other disclaimers and limitations contained in this Agreement. (g) Access to Sending Infrastructure; No Sale or Transfer of Ownership. Subscriber acknowledges and agrees that the Done-For-You Email Setup service, and any other provisioning of mailboxes, domains, or email accounts by Instantly, consist solely of Instantly granting Subscriber a limited, non-exclusive, non-transferable right to use the Instantly Sending Infrastructure to send email through the Instantly Service for the Permitted Purpose during the applicable subscription term. Such services constitute the sale of access to, and use of, Instantly’s sending infrastructure and capacity, and not the sale, assignment, or transfer of any domain, mailbox, email account, or other infrastructure to Subscriber.”Open timeline citation
Latest stance: indefinite or necessity based on data retention
“(b) By Instantly: In its sole discretion, Instantly may, but is not required to, provide Subscriber with a limited opportunity to access and download Subscriber Data prior to permanent deletion. If such an opportunity is provided, Instantly shall specify the duration of the access window in writing. After the expiration of such period, Instantly shall have no further obligation to retain or recover any Subscriber Data. ”Open timeline citation
Latest stance: liability limited on indemnity liability
“(a) Free trials : Free trials are non-paid access of the Instantly Service subject to use restrictions (maximum limits to the number of daily and monthly emails and support ticket requests, restriction on API calls, restriction on number of Credits, etc.). Restrictions for such trials are set forth at https://instantly.ai/pricing. Subscriber may at any time terminate Subscriber’s free trial or upgrade to a paid plan. Instantly may also make available at no charge a starter sending account or other no-charge feature, including as part of onboarding (each, a "No-Charge Offering"). No-Charge Offerings are provided on the same basis as free trials under this Section 5.1(a), are provided "as is" and without any warranty or service level commitment, and Instantly may modify, limit, suspend, or discontinue any No-Charge Offering at any time without notice or liability.”Open timeline citation
Latest stance: third party or vendor sharing on training use
“any Data Resale Activity or otherwise provide, disclose, or make available any data obtained from or through the Instantly Service to any third party, except as strictly necessary to achieve the Permitted Purpose through Subscriber’s own employees or service providers bound by written confidentiality and processor obligations; (l) disclose, provide access to, or make available Outputs, Performance Data, Third-Party Data, Visitor ID Information, Warmup data, or any other data obtained through the Instantly Service to any third party, except to Subscriber’s processors who (i) act on Subscriber’s documented instructions solely for the Permitted Purpose, and (ii) are bound by written terms at least as protective as this Agreement; (m) use the Instantly Service or data obtained through it to build, train, or augment any public or commercial dataset, data product, contact list, look-alike audience, data broker service, or competitive database; (n) upload to or merge any such data into any public or shared repository or any tool designed for third-party access, resale, or redistribution; (o) circumvent, mask, or remove any flags, validity determinations, or other Performance Data indicators when providing data to any third party; or (p) use Supersearch/enrichment outputs or Visitor ID Information for any purpose other than the Permitted Purpose; or (q) use the AI Voice Agent or any calling functionality (i) without the consents required by applicable law, including prior express written consent where required by the TCPA and its implementing rules, (ii) in violation of the AI Agent Terms, or (iii) in violation of any telemarketing, do-not-call, call-recording, caller-identification, or AI-disclosure law of any applicable jurisdiction.”Open timeline citation
Capture recency
- Terms of Service:Last captured 2026-08-28· verified 2026-08-28
- Privacy Policy:Last captured 2026-08-28· verified 2026-08-28
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↑ 666 more findings this quarter vs last (833 vs 167). First scan: June 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of Instantly's policies — no human edits the data.
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Every finding above is a verbatim quote from Instantly's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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