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commercial use · Terms of Service

Hyperspell policy finding

“ Company will provide Customer with Premium Support, included at no additional charge for the Term, comprising: (a) a dedicated shared Slack channel providing a direct line to Company engineering; (b) a named Customer Success Manager / Technical Account Manager; (c) a same-business-day response target for support requests submitted on weekdays; (d) 24/7 emergency escalation for production-critical issues; (e) implementation assistance (target four to six weeks) and a forward-deployed Company engineer for the first ninety (90) days of operation; and (f) onboarding of additional supported integrations, target 24–48 hour turnaround where the source system exposes a documented, available API.”
Document
Terms of Service
Captured
2026-09-25
Location
§ 1.2
Snapshot SHA-256
b282d90a7392aa3e5337c87d9aba4f14598437482174a031150d6d5060900f7e
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Informational only, not legal advice. Terms change; verify the source and capture date.

Canonical permalink: https://airinetwork.com/platform/hyperspell/finding/commercial-use-003faeebd1238fc2f6bc

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