Helium procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | low | “ Data Processing Addendum . To the extent Helium processes personal data subject to the GDPR, UK GDPR, CCPA, or other applicable data protection laws on your behalf, the parties agree to the Data Processing Agreement (“ DPA ”), which is incorporated into and forms part of these Terms. As between the parties: (i) you are the Controller of any Personal Data you or your application sends via the Services; and (ii) Helium processes such Personal Data as your Processor in accordance with the Terms. You represent and warrant you have provided all notices, obtained all consents, and have a lawful basis for processing (including for personalization/profiling) and for instructing Helium to process Personal Data as set out in the DPA.” | Captured 2026-09-25Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Effects of Termination . Termination of these Terms will not affect any rights or obligations that have accrued under these Terms up to and including the date of such termination, including your obligation to pay any Fees that are owed. Upon termination of these Terms for any reason, you must immediately stop using the Services. We will make all Customer Data available to you for electronic retrieval for a period of thirty (30) days after the Term ends, after which we may delete such stored Customer Data.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Right to Send Customer Data to Third-Party Services . If you choose to enable, access, or use Third-Party Services, you authorize Helium to transmit Customer Data (including Personal Data) to such Third-Party Services as reasonably necessary for your use of them. Helium does not control and is not responsible for any Third-Party Service’s use or disclosure of Customer Data once shared. You are solely responsible for reviewing the privacy policies and practices of any Third-Party Service and ensuring that your use of them complies with applicable laws and agreements. Helium disclaims all liability arising from any access, use, modification, disclosure, or deletion of Customer Data by any Third-Party Service.” | Captured 2026-09-25Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Third-Party Services . The Services may allow you to access or use third-party services, products, websites, or applications (collectively, “ Third-Party Services ”). Helium does not control and is not responsible for any Third-Party Services, including their accuracy, availability, functionality, or legality. Your use of any Third-Party Service is subject to the terms and policies of that third party, and you are solely responsible for ensuring your compliance with those terms. Helium makes no representations or warranties regarding, and will have no liability arising from or related to, any Third-Party Services, including your use of them or any exchange of data between you and such Third-Party Services. The inclusion of a link to or integration with a Third-Party Service does not imply endorsement by Helium.” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ To the extent provided in an Order Form, we may make the Services available to you for free until you achieve a certain number of end user conversions using the Services (such free Services, for so long as they are provided for free, the “ Trial Services ”), as further described in the applicable Order Form. NOTWITHSTANDING ANYTHING TO THE CONTRARY SET FORTH IN THESE TERMS, TRIAL SERVICES ARE OFFERED “AS-IS”, AND EXCEPT TO THE EXTENT PROHIBITED BY LAW, HELIUM DISCLAIMS ALL WARRANTIES FOR TRIAL SERVICES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE. Payment. Fees . You agree to pay the fees specified in the applicable Order Form (which are subject to change pursuant to Section 5.4) (“ Fees ”), which may be based on the number of end user conversions you achieve using the Services, as further described in the Order Form. Except as otherwise expressly provided in these Terms, payment obligations are non-cancellable and paid Fees are non-refundable. ” | Captured 2026-09-25Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Conversion Measurement . End user conversions will be measured and determined solely by Helium’s tracking systems, which shall be used for all billing purposes. Helium’s measurements will be final and binding, absent manifest error.” | Captured 2026-09-25Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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