commercial use · Terms of Service

Gong AI policy finding

“Customer may not access or use the Services if it is a direct competitor of Gong. 1.5 Support. Gong uses commercially reasonable efforts to maintain the highest service availability. However, Gong cannot guarantee that the Services will operate in an uninterrupted or error-free manner. Gong performs service maintenance and uses commercially reasonable efforts to schedule system downtime during off-peak hours and to avoid service interruptions and delays. Gong will use commercially reasonable efforts to notify Customer in advance of any scheduled downtime. Gong will provide access to its Customer Support team weekdays from 6:00am to 6:00pm Pacific Time via an online portal. 1.6 Evaluation Services. Gong may offer the Services to Customer on an evaluation basis (“Evaluation Services”) until the earlier of: (a) the end of the applicable evaluation period; (b) the start date of any subscription to the Services that Customer purchases pursuant to an Order Form; or (c) any termination of the evaluation by Gong for any reason, or for no reason at all, by sending Customer a termination notice with immediate effect. THE EVALUATION SERVICES ARE PROVIDED “AS IS” FOR LIMITED EVALUATION PURPOSES ONLY.”

Document

Terms of Service

Captured

2026-07-20

Location

§ 1.4

Snapshot SHA-256

3348c6b61e3b085fbeb93fb2f68e24880b852dac83282bfd07efb2bf56d233fa

Informational only, not legal advice. Terms change; verify the source and capture date.