Skip to main content
Platform Review
PricingSign in
← Freshdesk Freddy AI assessment

moderation enforcement · Terms of Service

Freshdesk Freddy AI policy finding

“ c. Updates . Freshworks may modify the Services, Software, Mobile Apps, and Service Plans from time to time, including by adding or removing features, functions, and entitlements; provided, however, that: (i) Freshworks will not materially decrease the overall functionality of the Services, Software, Mobile Apps, and Service Plans during Customer’s Subscription Term, except where such modifications are required for data security reasons or to comply with applicable law, and (ii) any such modifications are made on a prospective and nondiscriminatory basis. Freshworks will provide reasonable notice of material updates to the Services, Software, Mobile Apps, and Service Plans by either in-product notification or e-mail. Customer agrees its purchase hereunder are neither contingent upon the delivery of any future functionality or features of the Services, Software, Mobile Apps, and/or Service Plans, nor dependent upon any oral or written comments made by Freshworks with respect thereto.”
Document
Terms of Service
Captured
2026-06-07
Snapshot SHA-256
400b73b694bb8776abe9e7847a30b6ee87a4d42f39eb0d6f0cff872feadd6f28
Open captured source →

Informational only, not legal advice. Terms change; verify the source and capture date.

Canonical permalink: https://airinetwork.com/platform/freshdesk-freddy/finding/moderation-enforcement-90f3d4a8851de26213ba

📢 POLICY UPDATES ALERT

AIRIN Brief

Built for compliance officers, legal counsel, and SaaS founders. Subscribe to the email digest — one short brief when a tracked vendor materially changes its terms, training policy, or risk rating. Prefer in-app? Watch platforms in your alerts inbox instead.