commercial use · Terms of Service

Freshdesk Freddy AI policy finding

“ c. Use Restrictions . Customer agrees not to use the Freshworks Technology: (i) to process data on behalf of any third party other than Customer’s Users and End Users; (ii) in violation of applicable laws; (iii) to store or transmit any content that infringes upon any third party’s intellectual property rights; (iv) for competitive intelligence or performance benchmarking purposes; (v) to license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share or otherwise commercially exploit or make the Freshworks Technology available to any third party other than Users and End Users, and then only in furtherance of its permitted business purposes as expressly permitted by this Agreement; (vi) to falsely imply any sponsorship or association with Freshworks; or (vii) to decompile, reverse engineer, disassemble, reproduce, or copy or otherwise access or discover the source code or underlying program of any portion of Freshworks Technology. Further, Customer shall not: (a) remove any product identification, proprietary, copyright trademark, service mark, or other notices contained in the Freshworks Technology, unless otherwise permitted by the Documentation, (b) attempt to bypass, disable, or circumvent any security, access control, or technical protection measures, nor, with respect to the Software, attempt to break out of any virtual machine, sandbox, or console environment or gain shell‑level or other unauthorized access by any means, or (c) modify any part of the Freshworks Technology, or create a derivative work of any part thereof, or incorporate the Freshworks Technology into or with other software, except to the extent expressly authorized in writing by Freshworks or as permitted by the Documentation.”

Document

Terms of Service

Captured

2026-06-07

Snapshot SHA-256

400b73b694bb8776abe9e7847a30b6ee87a4d42f39eb0d6f0cff872feadd6f28

Informational only, not legal advice. Terms change; verify the source and capture date.