audit rights dpa residency · Privacy Policy

Freshdesk Freddy AI policy finding

“ In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Freshworks commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF. If you have a question or complaint related to participation by Freshworks in the DPF Frameworks, we encourage you to contact us via dpo@freshworks.com. For any complaints related to the DPF Frameworks that Freshworks cannot resolve directly, we have chosen to co-operate with the relevant EU Data Protection Authority, or a panel established by the European data protection authorities, for resolving disputes with EU individuals, the UK Information Commissioner (for UK individuals) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) for resolving disputes with Swiss individuals. As further explained in Annex I of DPF Principles, binding arbitration is available to address residual complaints not resolved by other means. Freshworks is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).”

Document

Privacy Policy

Captured

2026-06-07

Location

Article C (General Compliance)

Snapshot SHA-256

b378aa678fa68b3b96a00d55e58c56d2f38cd543abb93845ffb1b045da3fbb4c

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