governing law disputes · Terms of Service

Figma AI policy finding

“ How do I start an arbitration proceeding? We want to address Claims without arbitrating, if possible. Before initiating arbitration, Customer and Figma agree to first notify one another of a Claim in writing at least 60 days before a demand can be filed in arbitration. If Customer has a Claim against Figma, Customer agrees to send an individualized letter containing: (a) Customer’s name, mailing address, and email address; (b) the name, mailing address, and email address of Customer’s counsel, if any; (c) a description of the Claim; and (d) Customer’s signature (“ Pre-Arbitration Letter ”) to legal@figma.com, 760 Market St, Floor 10, San Francisco, CA 94102. If Figma requests arbitration against Customer then Figma will give Customer notice at the email address or street address Customer provided. A Pre-Arbitration Letter sent on behalf of multiple individuals is invalid as to all. If the Claim is not resolved within 60 days from either Customer’s or Figma’s receipt of the Pre-Arbitration Letter, a formal arbitration can be brought. What rules apply in the arbitration? The arbitration will be conducted by National Arbitration and Mediation (“ NAM ”) under its operative Comprehensive Dispute Resolution Rules and Procedures, available at https://www.namadr.com/resources/rules-fees-forms. Fees and costs will be allocated in accordance with the applicable NAM rules, unless the arbitrator finds a Claim frivolous, in which case the party bringing the Claim is responsible for reimbursing the other party for its administrative, hearing, and/or other fees incurred as a result of the frivolous Claim. ”

Document

Terms of Service

Captured

2026-06-07

Location

§ 9.11 (Dispute Resolution)

Snapshot SHA-256

5bc0dd91dde9258b9c8f65448697e14c04f43e43b6124f8f39785fd871b746db

Informational only, not legal advice. Terms change; verify the source and capture date.