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THE COMPANY ENTITIES’ TOTAL LIABILITY TO YOU FOR ANY DAMAGES \nFINALLY AWARDED SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100.00), OR \nTHE AMOUNT YOU PAID THE COMPANY ENTITIES, IF ANY, IN THE PAST SIX (6) MONTHS FOR THE \nSERVICES GIVING RISE TO THE CLAIM. 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These Terms are governed by the \nlaws of the State of California, without regard to conflict of laws rules, and the proper venue for any disputes arising \nout of or relating to any of the same will be the arbitration venue set forth in Section 8, or if arbitration does not apply, \nthen the state and federal courts located in San Francisco, California.","caution":null,"provenance":{"source_url":"https://exa.ai/terms","snapshot_sha256":"1a592e8973d297ad025772472eacfb540d295f6fae7aad75ab57763c8f9c97c5","wayback_url":null,"deep_link":"https://exa.ai/terms#:~:text=10.8.%20Miscellaneous.%20If%20any,in%20San%20Francisco%2C%20California.","structural_citation":"§ 10.8","citation_basis":"section_number","char_start":30946,"char_end":32202,"retrieved_at":"2026-07-20T00:19:00.005435+00:00"}},{"surface":"confidentiality","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"beta or confidential basis, we will notify you of such as part of your use of the Beta Offerings. 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Social Features may include features that allow you to access our pages on third-party platforms, and from there to engage with, \"like\" or \"share\" our content. Use of Social Features may allow a third party to collect and/or use your information. If you use Social Features, information you post or make accessible may be publicly displayed by the third-party service. Both we and the third party may have access to information about you and your use of both the Services and the third-party service. 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We are not responsible for the privacy or security of, or information found on, these sites or platforms, or the accuracy, completeness or reliability of third-party materials. Information you provide on public or semi-public venues, such as third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use. 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You agree that you will not export or re-export, directly or indirectly, the Services and/or other \ninformation or materials provided by the Company hereunder, to any country for which the United States or any other \nrelevant jurisdiction requires any export license or other governmental approval at the time of export without first \nobtaining such license or approval. In particular, but without limitation, the Services may not be exported or reexported (a) into any U.S. embargoed countries or any country that has been designated by the U.S. Government as a \n“terrorist supporting” country, or (b) to anyone listed on any U.S. Government list of prohibited or restricted parties, \nincluding the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce \nDenied Person’s List or Entity List. By using the Services, you represent and warrant that you are not located in any \nsuch country or on any such list. 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You are responsible for ensuring that only Authorized Users access and use the Services and for such Authorized Users’ compliance with this Agreement. You may purchase and/or receive additional services that are subject to the Master Subscription Agreement and/or another agreement between you and the Company (any such agreement, “Additional Terms”). The Additional Terms shall apply to your use of any such services, and in the event of any conflict between these Terms and the Additional Terms, the Additional Terms shall control. Please read these Terms carefully, as they include important information about your legal rights. By accessing and/or using the Services, you are agreeing to these Terms. If you do not understand or agree to these Terms, please do not use the Services. **SECTION 8 CONTAINS AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER. BY AGREEING TO THESE TERMS,** **YOU AGREE (A) TO RESOLVE ALL DISPUTES (WITH LIMITED EXCEPTION) RELATED TO THE COMPANY’S** **SERVICES AND/OR PRODUCTS THROUGH BINDING INDIVIDUAL ARBITRATION, WHICH MEANS THAT YOU** **WAIVE ANY RIGHT TO HAVE THOSE DISPUTES DECIDED BY A JUDGE OR JURY, AND (B) TO WAIVE YOUR RIGHT** **TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS, AS SET FORTH** **BELOW. 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TO THE FULLEST \nEXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY EACH AGREE THAT ANY\nPROCEEDING TO RESOLVE ANY DISPUTE, CLAIM OR CONTROVERSY WILL BE BROUGHT AND \nCONDUCTED ONLY IN THE RESPECTIVE PARTY’S INDIVIDUAL CAPACITY AND NOT AS PART OF \nANY CLASS (OR PURPORTED CLASS), CONSOLIDATED, MULTIPLE-PLAINTIFF, OR REPRESENTATIVE \nACTION OR PROCEEDING (“CLASS ACTION”). YOU AND THE  COMPANY AGREE TO WAIVE THE \nRIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION. YOU AND THE \nCOMPANY EXPRESSLY WAIVE ANY ABILITY TO MAINTAIN A CLASS ACTION IN ANY FORUM. IF THE \nDISPUTE IS SUBJECT TO ARBITRATION, THE ARBITRATOR WILL NOT HAVE THE AUTHORITY TO \nCOMBINE OR AGGREGATE CLAIMS, CONDUCT A CLASS ACTION, OR MAKE AN AWARD TO ANY \nPERSON OR ENTITY NOT A PARTY TO THE ARBITRATION. FURTHER, YOU AND THE COMPANY\nAGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS FOR MORE THAN ONE \nPERSON’S CLAIMS, AND IT MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS ACTION.","caution":null,"provenance":{"source_url":"https://exa.ai/terms","snapshot_sha256":"1a592e8973d297ad025772472eacfb540d295f6fae7aad75ab57763c8f9c97c5","wayback_url":null,"deep_link":"https://exa.ai/terms#:~:text=8.7.%20WAIVER%20OF%20RIGHT,OF%20A%20CLASS%20ACTION.","structural_citation":"§ 8.7","citation_basis":"section_number","char_start":26363,"char_end":27416,"retrieved_at":"2026-07-20T00:19:00.005435+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"8.1. PLEASE READ THIS SECTION  CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL \nRIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR\nYOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A \nCLASS ACTION WAIVER.","caution":null,"provenance":{"source_url":"https://exa.ai/terms","snapshot_sha256":"1a592e8973d297ad025772472eacfb540d295f6fae7aad75ab57763c8f9c97c5","wayback_url":null,"deep_link":"https://exa.ai/terms#:~:text=8.1.%20PLEASE%20READ%20THIS,A%20CLASS%20ACTION%20WAIVER.","structural_citation":"§ 8.1","citation_basis":"section_number","char_start":21797,"char_end":22057,"retrieved_at":"2026-07-20T00:19:00.005435+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"8.2. Informal Process First. You and the Company agree that in the event of any dispute, either party will first contact the\nother party and make a good faith sustained effort to resolve the dispute before resorting to more formal means of \nresolution, including without limitation, any court action, after first allowing the receiving party thirty (30) days in \nwhich to respond. Both you and the Company agree that this dispute resolution procedure is a condition precedent which must be satisfied before initiating any arbitration against the other party.","caution":null,"provenance":{"source_url":"https://exa.ai/terms","snapshot_sha256":"1a592e8973d297ad025772472eacfb540d295f6fae7aad75ab57763c8f9c97c5","wayback_url":null,"deep_link":"https://exa.ai/terms#:~:text=8.2.%20Informal%20Process%20First.,against%20the%20other%20party.","structural_citation":"§ 8.2","citation_basis":"section_number","char_start":22059,"char_end":22617,"retrieved_at":"2026-07-20T00:19:00.005435+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"8.3. Arbitration Agreement and Class Action Waiver. After the informal dispute resolution process, any remaining \ndispute, controversy, or claim (collectively, “Claim”) relating in any way to the Company’s services and/or products, \nincluding the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including \nthreshold questions of arbitrability of the Claim. You and the Company agree that any Claim will be settled by final\nand binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration \nRules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into \nthis section, and as of the date of these Terms). Because your contract with the Company, these Terms, and this \nArbitration Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability \nof all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the\napplicable statute of limitations or condition precedent to suit. Arbitration will be handled by a sole arbitrator in\naccordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has\njurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and \nClass Actions (as defined below) are not permitted. You understand that by agreeing to these Terms, you and\nthe Company are each waiving the right to trial by jury or to participate in a Class Action or class arbitration.","caution":null,"provenance":{"source_url":"https://exa.ai/terms","snapshot_sha256":"1a592e8973d297ad025772472eacfb540d295f6fae7aad75ab57763c8f9c97c5","wayback_url":null,"deep_link":"https://exa.ai/terms#:~:text=8.3.%20Arbitration%20Agreement%20and,Action%20or%20class%20arbitration.","structural_citation":"§ 8.3","citation_basis":"section_number","char_start":22619,"char_end":24207,"retrieved_at":"2026-07-20T00:19:00.005435+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"8.6. Opt-Out. You have the right to opt-out and not be bound by the arbitration provisions set forth in these Terms \nby sending written notice of your decision to opt-out to hello@exa.ai. The notice must be sent to the Company \nwithin thirty (30) days of your first registering to use the Services or agreeing to these Terms; otherwise, you \nshall be bound to arbitrate disputes on a non-class basis in accordance with these Terms. If you opt out of only \nthe arbitration provisions, and not also the Class Action waiver, the Class Action waiver still applies. You may \nnot opt out of only the Class Action waiver and not also the arbitration provisions. If you opt-out of these \narbitration provisions, the Company also will not be bound by them.","caution":null,"provenance":{"source_url":"https://exa.ai/terms","snapshot_sha256":"1a592e8973d297ad025772472eacfb540d295f6fae7aad75ab57763c8f9c97c5","wayback_url":null,"deep_link":"https://exa.ai/terms#:~:text=8.6.%20Opt-Out.%20You%20have,be%20bound%20by%20them.","structural_citation":"§ 8.6","citation_basis":"section_number","char_start":27418,"char_end":28165,"retrieved_at":"2026-07-20T00:19:00.005435+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"8.4. Exceptions. Notwithstanding the foregoing, you and the Company agree that the following types of disputes will be \nresolved in a court of proper jurisdiction:","caution":null,"provenance":{"source_url":"https://exa.ai/terms","snapshot_sha256":"1a592e8973d297ad025772472eacfb540d295f6fae7aad75ab57763c8f9c97c5","wayback_url":null,"deep_link":"https://exa.ai/terms#:~:text=8.4.%20Exceptions.%20Notwithstanding%20the,court%20of%20proper%20jurisdiction%3A","structural_citation":"§ 8.4","citation_basis":"section_number","char_start":24209,"char_end":24372,"retrieved_at":"2026-07-20T00:19:00.005435+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"(a) Claims within the jurisdiction of a small claims court consistent with the jurisdictional and dollar limits ","caution":null,"provenance":{"source_url":"https://exa.ai/terms","snapshot_sha256":"1a592e8973d297ad025772472eacfb540d295f6fae7aad75ab57763c8f9c97c5","wayback_url":null,"deep_link":"https://exa.ai/terms#:~:text=(a)%20Claims%20within%20the,and%20dollar%20limits%20","structural_citation":"§ 8.4","citation_basis":"section_number","char_start":24374,"char_end":24486,"retrieved_at":"2026-07-20T00:19:00.005435+00:00"}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"that may apply, as long as it is brought and maintained as an individual dispute and not as a class, \nrepresentative, or consolidated action or proceeding;","caution":null,"provenance":{"source_url":"https://exa.ai/terms","snapshot_sha256":"1a592e8973d297ad025772472eacfb540d295f6fae7aad75ab57763c8f9c97c5","wayback_url":null,"deep_link":"https://exa.ai/terms#:~:text=that%20may%20apply%2C%20as,consolidated%20action%20or%20proceeding%3B","structural_citation":"§ 8.4","citation_basis":"section_number","char_start":24487,"char_end":24642,"retrieved_at":"2026-07-20T00:19:00.005435+00:00"}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"(b) Claims where the sole form of relief sought is injunctive relief (including public injunctive relief); or","caution":null,"provenance":{"source_url":"https://exa.ai/terms","snapshot_sha256":"1a592e8973d297ad025772472eacfb540d295f6fae7aad75ab57763c8f9c97c5","wayback_url":null,"deep_link":"https://exa.ai/terms#:~:text=(b)%20Claims%20where%20the,public%20injunctive%20relief)%3B%20or","structural_citation":"§ 8.4","citation_basis":"section_number","char_start":24644,"char_end":24753,"retrieved_at":"2026-07-20T00:19:00.005435+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"8.5. Costs of Arbitration. Payment of all filing, administration, and arbitrator costs and expenses will be governed by the \nJAMS Rules, except that if you demonstrate that any such costs and expenses owed by you under those rules would \nbe prohibitively more expensive than a court proceeding, the Company will pay the amount of any such costs and \nexpenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more \nexpensive than a court proceeding (subject to possible reimbursement as set forth below). Fees and costs may be \nawarded as provided pursuant to applicable law. If the arbitrator finds that either the substance of your Claim or the \nrelief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth \nin Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the JAMS Rules. In that \ncase, you agree to reimburse the Company for all monies previously disbursed by it that are otherwise your obligation \nto pay under the applicable rules. If you prevail in the arbitration and are awarded an amount that is less than the last \nwritten settlement amount offered by the Company before the arbitrator was appointed, the Company will pay you \nthe amount it offered in settlement. The arbitrator may make rulings and resolve disputes as to the payment and \nreimbursement of fees or expenses at any time during the proceeding and upon request from either party made within \nfourteen (14) days of the arbitrator’s ruling on the merits","caution":null,"provenance":{"source_url":"https://exa.ai/terms","snapshot_sha256":"1a592e8973d297ad025772472eacfb540d295f6fae7aad75ab57763c8f9c97c5","wayback_url":null,"deep_link":"https://exa.ai/terms#:~:text=8.5.%20Costs%20of%20Arbitration.,ruling%20on%20the%20merits","structural_citation":"§ 8.5","citation_basis":"section_number","char_start":24790,"char_end":26361,"retrieved_at":"2026-07-20T00:19:00.005435+00:00"}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"FOR THE AVOIDANCE OF DOUBT, HOWEVER, YOU CAN SEEK OUT PUBLIC INJUNCTIVE RELIEF TO THE EXTENT AUTHORIZED BY LAW AND CONSISTENT WITH THE EXCEPTIONS CLAUSE ABOVE. IF THIS CLASS ACTION WAIVER IS LIMITED, VOIDED, OR FOUND UNENFORCEABLE, THEN, UNLESS THE PARTIES MUTUALLY AGREE OTHERWISE, THE PARTIES’ AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING SO LONG AS THE PROCEEDING IS PERMITTED TO PROCEED AS A CLASS ACTION. IF A COURT DECIDES THAT THE LIMITATIONS OF THIS PARAGRAPH ARE DEEMED INVALID OR UNENFORCEABLE, ANY PUTATIVE CLASS, PRIVATE ATTORNEY GENERAL, OR CONSOLIDATED OR REPRESENTATIVE ACTION MUST BE BROUGHT IN A COURT OF PROPER JURISDICTION AND NOT IN ARBITRATION.","caution":null,"provenance":{"source_url":"https://exa.ai/terms","snapshot_sha256":"1a592e8973d297ad025772472eacfb540d295f6fae7aad75ab57763c8f9c97c5","wayback_url":null,"deep_link":"https://exa.ai/terms#:~:text=FOR%20THE%20AVOIDANCE%20OF,AND%20NOT%20IN%20ARBITRATION.","structural_citation":"§ 8.6","citation_basis":"section_number","char_start":28172,"char_end":28870,"retrieved_at":"2026-07-20T00:19:00.005435+00:00"}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"10.6. California Residents. If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report \ncomplaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of \nConsumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or \nby telephone at (800) 952-5210.","caution":null,"provenance":{"source_url":"https://exa.ai/terms","snapshot_sha256":"1a592e8973d297ad025772472eacfb540d295f6fae7aad75ab57763c8f9c97c5","wayback_url":null,"deep_link":"https://exa.ai/terms#:~:text=10.6.%20California%20Residents.%20If,telephone%20at%20(800)%20952-5210.","structural_citation":"§ 10.6","citation_basis":"section_number","char_start":29453,"char_end":29833,"retrieved_at":"2026-07-20T00:19:00.005435+00:00"}}],"documents":[{"doc_type":"privacy","pdf_page_count":null,"extraction_method":"static","page_level_citations":false,"last_captured":"2026-07-20","last_verified_scan":"2026-07-20","verified_scan_count":2},{"doc_type":"terms","pdf_page_count":null,"extraction_method":null,"page_level_citations":false,"last_captured":"2026-07-20","last_verified_scan":"2026-07-20","verified_scan_count":1},{"doc_type":"pricing","pdf_page_count":null,"extraction_method":null,"page_level_citations":false,"last_captured":"2026-07-20","last_verified_scan":null,"verified_scan_count":0}],"clause_intelligence":{"clauses_count":104,"risk_patterns_count":24,"stance_events_count":24,"patterns_by_family":{"dispute_resolution":8,"ip_license":7,"ip_ownership":2,"legal_burden":1,"privacy_sharing":4,"tier_conditionality":2},"risk_summary":{"medium":18,"high":6},"evidence":[{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"(b) you agree to these Terms on the entity’s behalf. These Terms govern your access to and use of the Services. If you are a company or other business entity customer, these Terms also govern any individuals that may be authorized by you to access and use the Services (“Authorized Users”). You are responsible for ensuring that only Authorized Users access and use the Services and for such Authorized Users’ complia...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"(b) you agree to these Terms on the entity’s behalf. These Terms govern your access to and use of the Services. If you are a company or other business entity customer, these Terms also govern any individuals that may be authorized by you to access and use the Services (“Authorized Users”). You are responsible for ensuring that only Authorized Users access and use the Services and for such Authorized Users’ compliance with this Agreement. You may purchase and/or receive additional services that are subject to the Master Subscription Agreement and/or another agreement between you and the Company (any such agreement, “Additional Terms”). The Additional Terms shall apply to your use of any such services, and in the event of any conflict between these Terms and the Additional Terms, the Additional Terms shall control. Please read these Terms carefully, as they include important information about your legal rights. By accessing and/or using the Services, you are agreeing to these Terms. If you do not understand or agree to these Terms, please do not use the Services. **SECTION 8 CONTAINS AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER. BY AGREEING TO THESE TERMS,** **YOU AGREE (A) TO RESOLVE ALL DISPUTES (WITH LIMITED EXCEPTION) RELATED TO THE COMPANY’S** **SERVICES AND/OR PRODUCTS THROUGH BINDING INDIVIDUAL ARBITRATION, WHICH MEANS THAT YOU** **WAIVE ANY RIGHT TO HAVE THOSE DISPUTES DECIDED BY A JUDGE OR JURY, AND (B) TO WAIVE YOUR RIGHT** **TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS, AS SET FORTH** **BELOW. YOU HAVE THE RIGHT TO OPT-OUT OF THE ARBITRATION CLAUSE AND THE CLASS ACTION WAIVER** **AS EXPLAINED IN SECTION 8.**","source_url":"https://exa.ai/terms","deep_link":"https://exa.ai/terms#:~:text=(b)%20you%20agree%20to,EXPLAINED%20IN%20SECTION%208.**","structural_citation":null,"citation_basis":"unavailable","char_start":831,"char_end":2510}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"8.1. PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"8.1. PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.","source_url":"https://exa.ai/terms","deep_link":"https://exa.ai/terms#:~:text=8.1.%20PLEASE%20READ%20THIS,A%20CLASS%20ACTION%20WAIVER.","structural_citation":"§ 8.1","citation_basis":"section_number","char_start":21797,"char_end":22057}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"8.2. Informal Process First. You and the Company agree that in the event of any dispute, either party will first contact the other party and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation, any court action, after first allowing the receiving party thirty (30) days in which to respond. Both you and the Company agree that th...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"8.2. Informal Process First. You and the Company agree that in the event of any dispute, either party will first contact the other party and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation, any court action, after first allowing the receiving party thirty (30) days in which to respond. Both you and the Company agree that this dispute resolution procedure is a condition precedent which must be satisfied before initiating any arbitration against the other party.","source_url":"https://exa.ai/terms","deep_link":"https://exa.ai/terms#:~:text=8.2.%20Informal%20Process%20First.,against%20the%20other%20party.","structural_citation":"§ 8.2","citation_basis":"section_number","char_start":22059,"char_end":22617}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"8.3. Arbitration Agreement and Class Action Waiver. After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to the Company’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim. You and the Company...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"8.3. Arbitration Agreement and Class Action Waiver. After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “Claim”) relating in any way to the Company’s services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim. You and the Company agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the “JAMS Rules”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms). Because your contract with the Company, these Terms, and this Arbitration Agreement concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit. Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and Class Actions (as defined below) are not permitted. You understand that by agreeing to these Terms, you and the Company are each waiving the right to trial by jury or to participate in a Class Action or class arbitration.","source_url":"https://exa.ai/terms","deep_link":"https://exa.ai/terms#:~:text=8.3.%20Arbitration%20Agreement%20and,Action%20or%20class%20arbitration.","structural_citation":"§ 8.3","citation_basis":"section_number","char_start":22619,"char_end":24207}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"8.5. Costs of Arbitration. Payment of all filing, administration, and arbitrator costs and expenses will be governed by the JAMS Rules, except that if you demonstrate that any such costs and expenses owed by you under those rules would be prohibitively more expensive than a court proceeding, the Company will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the a...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"8.5. Costs of Arbitration. Payment of all filing, administration, and arbitrator costs and expenses will be governed by the JAMS Rules, except that if you demonstrate that any such costs and expenses owed by you under those rules would be prohibitively more expensive than a court proceeding, the Company will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more expensive than a court proceeding (subject to possible reimbursement as set forth below). Fees and costs may be awarded as provided pursuant to applicable law. If the arbitrator finds that either the substance of your Claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the JAMS Rules. In that case, you agree to reimburse the Company for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable rules. If you prevail in the arbitration and are awarded an amount that is less than the last written settlement amount offered by the Company before the arbitrator was appointed, the Company will pay you the amount it offered in settlement. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within fourteen (14) days of the arbitrator’s ruling on the merits","source_url":"https://exa.ai/terms","deep_link":"https://exa.ai/terms#:~:text=8.5.%20Costs%20of%20Arbitration.,ruling%20on%20the%20merits","structural_citation":"§ 8.5","citation_basis":"section_number","char_start":24790,"char_end":26361}},{"pattern_key":"arbitration_or_class_waiver","pattern_family":"dispute_resolution","risk_rating":"medium","confidence":"high","stance_key":"dispute_terms","stance_value":"arbitration_or_waiver","evidence":"8.7. WAIVER OF RIGHT TO BRING CLASS ACTION AND REPRESENTATIVE CLAIMS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY EACH AGREE THAT ANY PROCEEDING TO RESOLVE ANY DISPUTE, CLAIM OR CONTROVERSY WILL BE BROUGHT AND CONDUCTED ONLY IN THE RESPECTIVE PARTY’S INDIVIDUAL CAPACITY AND NOT AS PART OF ANY CLASS (OR PURPORTED CLASS), CONSOLIDATED, MULTIPLE-PLAINTIFF, OR REPRESENTATIVE ACTION OR PROCEE...","reason":"The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"governing_law_disputes","quote":"8.7. WAIVER OF RIGHT TO BRING CLASS ACTION AND REPRESENTATIVE CLAIMS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY EACH AGREE THAT ANY PROCEEDING TO RESOLVE ANY DISPUTE, CLAIM OR CONTROVERSY WILL BE BROUGHT AND CONDUCTED ONLY IN THE RESPECTIVE PARTY’S INDIVIDUAL CAPACITY AND NOT AS PART OF ANY CLASS (OR PURPORTED CLASS), CONSOLIDATED, MULTIPLE-PLAINTIFF, OR REPRESENTATIVE ACTION OR PROCEEDING (“CLASS ACTION”). YOU AND THE COMPANY AGREE TO WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION. YOU AND THE COMPANY EXPRESSLY WAIVE ANY ABILITY TO MAINTAIN A CLASS ACTION IN ANY FORUM. IF THE DISPUTE IS SUBJECT TO ARBITRATION, THE ARBITRATOR WILL NOT HAVE THE AUTHORITY TO COMBINE OR AGGREGATE CLAIMS, CONDUCT A CLASS ACTION, OR MAKE AN AWARD TO ANY PERSON OR ENTITY NOT A PARTY TO THE ARBITRATION. 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Social Features may include features that allow you to access our pages on third-party platforms, and from there to engage with, \"like\" or \"share\" our content. Use of Social Features may allow a third party to collect and/or use your information. If you use Social Features, information you post or make accessible may be publicly displayed by the third-party service. Both we and the third party may have access to information about you and your use of both the Services and the third-party service. 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If you do not understand or agree to these Terms, please do not use the Services. **SECTION 8 CONTAINS AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER. BY AGREEING TO THESE TERMS,** **YOU AGREE (A) TO RESOLVE ALL DISPUTES (WITH LIMITED EXCEPTION) RELATED TO THE COMPANY’S** **SERVICES AND/OR PRODUCTS THROUGH BINDING INDIVIDUAL ARBITRATION, WHICH MEANS THAT YOU** **WAIVE ANY RIGHT TO HAVE THOSE DISPUTES DECIDED BY A JUDGE OR JURY, AND (B) TO WAIVE YOUR RIGHT** **TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE ACTIONS, AS SET FORTH** **BELOW. 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However, the arbitrator will apply applicable substantive law consistent with the FAA and the\napplicable statute of limitations or condition precedent to suit. Arbitration will be handled by a sole arbitrator in\naccordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has\njurisdiction. Any arbitration under these Terms will take place on an individual basis – class arbitrations and \nClass Actions (as defined below) are not permitted. You understand that by agreeing to these Terms, you and\nthe Company are each waiving the right to trial by jury or to participate in a Class Action or class arbitration.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1a592e8973d297ad025772472eacfb540d295f6fae7aad75ab57763c8f9c97c5"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://exa.ai/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 8.3"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://exa.ai/terms#:~:text=8.3.%20Arbitration%20Agreement%20and,Action%20or%20class%20arbitration."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-07-20T00:19:00.005435+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":"8.6. Opt-Out. You have the right to opt-out and not be bound by the arbitration provisions set forth in these Terms \nby sending written notice of your decision to opt-out to hello@exa.ai. The notice must be sent to the Company \nwithin thirty (30) days of your first registering to use the Services or agreeing to these Terms; otherwise, you \nshall be bound to arbitrate disputes on a non-class basis in accordance with these Terms. If you opt out of only \nthe arbitration provisions, and not also the Class Action waiver, the Class Action waiver still applies. You may \nnot opt out of only the Class Action waiver and not also the arbitration provisions. 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In that \ncase, you agree to reimburse the Company for all monies previously disbursed by it that are otherwise your obligation \nto pay under the applicable rules. If you prevail in the arbitration and are awarded an amount that is less than the last \nwritten settlement amount offered by the Company before the arbitrator was appointed, the Company will pay you \nthe amount it offered in settlement. The arbitrator may make rulings and resolve disputes as to the payment and \nreimbursement of fees or expenses at any time during the proceeding and upon request from either party made within \nfourteen (14) days of the arbitrator’s ruling on the merits","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1a592e8973d297ad025772472eacfb540d295f6fae7aad75ab57763c8f9c97c5"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://exa.ai/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 8.5"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://exa.ai/terms#:~:text=8.5.%20Costs%20of%20Arbitration.,ruling%20on%20the%20merits"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-07-20T00:19:00.005435+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":"FOR THE AVOIDANCE OF DOUBT, HOWEVER, YOU CAN SEEK OUT PUBLIC INJUNCTIVE RELIEF TO THE EXTENT AUTHORIZED BY LAW AND CONSISTENT WITH THE EXCEPTIONS CLAUSE ABOVE. IF THIS CLASS ACTION WAIVER IS LIMITED, VOIDED, OR FOUND UNENFORCEABLE, THEN, UNLESS THE PARTIES MUTUALLY AGREE OTHERWISE, THE PARTIES’ AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING SO LONG AS THE PROCEEDING IS PERMITTED TO PROCEED AS A CLASS ACTION. IF A COURT DECIDES THAT THE LIMITATIONS OF THIS PARAGRAPH ARE DEEMED INVALID OR UNENFORCEABLE, ANY PUTATIVE CLASS, PRIVATE ATTORNEY GENERAL, OR CONSOLIDATED OR REPRESENTATIVE ACTION MUST BE BROUGHT IN A COURT OF PROPER JURISDICTION AND NOT IN ARBITRATION.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1a592e8973d297ad025772472eacfb540d295f6fae7aad75ab57763c8f9c97c5"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://exa.ai/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 8.6"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://exa.ai/terms#:~:text=FOR%20THE%20AVOIDANCE%20OF,AND%20NOT%20IN%20ARBITRATION."},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-07-20T00:19:00.005435+00:00"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":"10.6. 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