Duolingo Max
Graded against 811 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
“You represent and warrant to Duolingo that your access and use of the Service will be in accordance with these Terms and Conditions and with all applicable laws, rules, and regulations of the United States and any other relevant jurisdiction, including those regarding online conduct or acceptable content, and those regarding the transmission of data or…”
Partially verified: Terms of Service assessed · Privacy Policy pending. Everything below comes only from what was read in full.
Watch: Moderation and enforcement
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
Restricts the use of Promotion Codes by prohibiting cash redemption, resale, or transfer; limits each code to a single use; allows Duolingo to modify or terminate codes at any time; and voids codes that have been resold or transferred in violation of these terms.
This segment establishes that all payments are nonrefundable and no credits are issued for Virtual Items or partial subscription periods except as required by law, and explains that Apple and Google handle refunds for purchases made through their app stores, restricting user refund rights based on payment channel and service tier.
Mandates binding individual arbitration for all monetary disputes, requires a pre-arbitration written Notice of Claim with specific content to be sent by email or certified mail, and allows a 30-day resolution period before arbitration may be initiated, establishing the mandatory dispute resolution procedure.
Scores derived from 13 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- Output ownership has conditions — review the commercial use and license carve-outs before building on these outputs.
- Data handling is conditional — 1 privacy or retention clause warrant review before using Duolingo Max at scale.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what Duolingo Max's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 26 verified, verbatim-cited findings below — read the citations.
privacy assessment pending — privacy policy not yet verified This lens receives a band only once its source document has been captured and read in full.
Know where this document lives? Point us to the URL or PDF and the pipeline will verify it.
Automated assessment against a published rubric — not legal advice.
Partially verified — Terms of Service — Verified (read in full, 31 findings); Privacy Policy — Capture pending. Findings below are from fully-read, verified documents only; remaining core documents are pending capture.
Held for review
A core policy document failed verification or contains contested evidence that must not be treated as fully verified.
- Terms of ServiceVerified - read in full - 31 citationspdf textLast captured 2026-06-09
- Privacy PolicyCapture pendingrendered
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
This segment establishes that all payments are nonrefundable and no credits are issued for Virtual Items or partial subscription periods except as required by law, and explains that Apple and Google handle refunds for purchases made through their app stores, restricting user refund rights based on payment channel and service tier.
" All payments are nonrefundable and there are no refunds or credits for Virtual Items or partially used membership periods, unless otherwise required by the law in your jurisdiction. If you cancel your periodic subscription to a paid Duolin..."
Establishes that redeeming an Extended Free Trial Code requires selecting a post-trial subscription plan and providing valid payment, and that failure to cancel at least 24 hours before the trial ends triggers automatic conversion to a paid recurring subscription with automatic charging, binding users to specific cancellation procedures.
" To redeem an Extended Free Trial Code, you will be required to select a subscription plan for after your extended free trial and submit valid payment details that are accepted by Duolingo. If you redeem an Extended Free Trial Code, unless..."
Enumerates the three categories of Promotion Codes—Virtual Item Codes, Extended Free Trial Codes, and Prepaid Codes—and specifies eligibility restrictions for each, including one-per-year limits on Extended Free Trial Codes and exclusion of existing subscribers, defining the service tiers available through promotional access.
" Duolingo may offer the following types of Promotion Codes: Promotion Codes for Virtual Items (“Virtual Item Code”). All Virtual Items are subject to Section 10 of these Terms and Conditions. Promotion Codes for an extended free trial of a..."
This segment expressly disclaims all representations and warranties by Duolingo regarding the Service, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, providing the Service on an 'as is' basis and limiting Duolingo's exposure to warranty-based claims.
" THE SERVICE, INCLUDING ALL IMAGES, AUDIO FILES AND OTHER CONTENT THEREIN, AND ANY OTHER INFORMATION, PROPERTY AND RIGHTS GRANTED OR PROVIDED TO YOU BY DUOLINGO ARE PROVIDED TO YOU ON AN “AS IS” BASIS. DUOLINGO AND ITS SUPPLIERS MAKE NO REP..."
Defines 'Code Provider' and establishes that third-party code providers may impose additional eligibility limitations and may terminate a user's Promotion Code, including upon cessation of employment, while preserving the user's underlying Duolingo account.
" In some cases, you may receive your Promotion Code from an authorized third party, such as your employer or another business (“Code Provider”). Your Code Provider may set additional limitations on your eligibility for the Promotion Code a..."
Identifies Duolingo, Inc. as a Delaware corporation and declares that paid services are developed and operated from the United States, requiring users purchasing services to acknowledge they are buying an offshore service, establishing jurisdictional and contractual identity for Chinese Android users.
" These Terms and Conditions are a contract between you and Duolingo, Inc., a Delaware corporation based in the United States. All paid Duolingo Services are developed and operated from the United States. When you pay for a Duolingo Service,..."
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
" All payments are nonrefundable and there are no refunds or credits for Virtual Items or partially used membership periods, unless otherwise required by the law in your jurisdiction. If you cancel your periodic subscription to a paid Duolingo service, you will continue to have access to the service through the end of your current billing period. Please note that if you made purchases on Duolingo through the Apple or Google app stores, payments and refunds are handled by Apple or Google, respectively, and Duolingo cannot issue refunds for those purchases."
This segment establishes that all payments are nonrefundable and no credits are issued for Virtual Items or partial subscription periods except as required by law, and explains that Apple and Google handle refunds for purchases made through their app stores, restricting user refund rights based on payment channel and service tier.
AI-generated interpretation, not legal advice.
" If you purchase an auto-renewing periodic subscription through the Service, your Duolingo account will be billed continuously for the subscription until you terminate it as set forth below. After your initial subscription period, and again after any subsequent subscription period, your subscription will automatically renew for an additional equivalent period. If you do not wish your subscription to renew automatically, or if you want to change or terminate your subscription, you will need to log in to your Duolingo account and follow instructions to terminate or change your subscription, even if you have deleted your account."
This segment establishes the procedure for automatic renewal of periodic subscriptions, describing billing continuity, renewal cycles, and the steps users must follow to cancel or modify a subscription, which governs the terms of paid subscription tiers.
AI-generated interpretation, not legal advice.
" In some cases, you may receive your Promotion Code from an authorized third party, such as your employer or another business (“Code Provider”). Your Code Provider may set additional limitations on your eligibility for the Promotion Code and may terminate your use of the Promotion Code. For example, if you obtained a prepaid subscription to Duolingo by redeeming a Promotion Code provided by your employer, your employer may terminate your prepaid subscription if your employment ceases. If your Code Provider terminates your use of the Promotion Code, you will retain control of your Duolingo account and data, and may subscribe to Duolingo on your own. If you redeem a Promotion Code from a Code Provider, you understand and agree that Duolingo may share data relating to your use of the Promotion Code with your Code Provider, including both anonymized, aggregate data, and individual usage data."
Defines 'Code Provider' and establishes that third-party code providers may impose additional eligibility limitations and may terminate a user's Promotion Code, including upon cessation of employment, while preserving the user's underlying Duolingo account.
AI-generated interpretation, not legal advice.
" Promotion Codes have no dollar value, and may not be redeemed for cash or a refund on an existing subscription or past purchase. You may redeem each Promotion Code only once. Some Promotion Codes may be subject to expiration dates or an overall limit of allowed redemptions. Duolingo may modify, suspend, or terminate a Promotion Code at any time for any reason. Reselling or transferring Promotion Codes is strictly prohibited. Any Promotion Codes that have been resold or transferred are null and void. If any Promotion Code is redeemed or used in violation of this Section or other applicable terms, Duolingo may invalidate that Promotion Code and terminate any Services obtained from that Promotion Code, without refund or exchange of any kind. Furthermore, if Duolingo determines that a user has abusively violated any applicable terms, Duolingo may ban that user from redeeming or using Promotion Codes."
Restricts the use of Promotion Codes by prohibiting cash redemption, resale, or transfer; limits each code to a single use; allows Duolingo to modify or terminate codes at any time; and voids codes that have been resold or transferred in violation of these terms.
AI-generated interpretation, not legal advice.
" Duolingo websites (“Websites”), mobile applications (“Apps”), and related services (together with the Websites and Apps, the “Service”) are operated by Duolingo, Inc. (“Duolingo,” “us,” or “we”). Access and use of the Service is subject to the following Terms and Conditions of Service (“Terms and Conditions”). By accessing or using any part of the Service, you represent that you have read, understood, and agree to be bound by these Terms and Conditions including any future modifications. Duolingo may amend, update, or change these Terms and Conditions. If we do this, we will post a notice that we have made changes to these Terms and Conditions on the Websites for at least 7 days after the changes are posted and will indicate at the bottom of the Terms and Conditions the date these terms were last revised. Any revisions to these Terms and Conditions will become effective the earlier of (i) the end of such 7-day period or (ii) the first time you access or use the Service after such changes. If you do not agree to abide by these Terms and Conditions, you are not authorized to use, access, or participate in the Service. PLEASE NOTE THAT THESE TERMS AND CONDITIONS CONTAIN A MANDATORY ARBITRATION OF DISPUTES PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES IN CERTAIN CIRCUMSTANCES, RATHER THAN JURY TRIALS OR CLASS ACTION LAWSUITS. VIEW THESE TERMS HERE . "
This segment defines the Service, identifies Duolingo as the operator, establishes that access and use is subject to the Terms and Conditions, and incorporates the Terms by reference upon use; it also describes Duolingo's right to amend and the procedure for notifying users of amendments, making it operative on incorporation and amendment procedure grounds.
AI-generated interpretation, not legal advice.
" THE SERVICE, INCLUDING ALL IMAGES, AUDIO FILES AND OTHER CONTENT THEREIN, AND ANY OTHER INFORMATION, PROPERTY AND RIGHTS GRANTED OR PROVIDED TO YOU BY DUOLINGO ARE PROVIDED TO YOU ON AN “AS IS” BASIS. DUOLINGO AND ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE SERVICE, EITHER EXPRESS OR IMPLIED, AND ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE EXPRESSLY DISCLAIMED. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, DUOLINGO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY OF ANY KIND RELATING TO ACCURACY, SERVICE AVAILABILITY, COMPLETENESS, INFORMATIONAL CONTENT, ERROR-FREE OPERATION, RESULTS TO BE OBTAINED FROM USE, OR NON-INFRINGEMENT. ACCESS AND USE OF THE SERVICE MAY BE UNAVAILABLE DURING PERIODS OF PEAK DEMAND, SYSTEM UPGRADES, MALFUNCTIONS OR SCHEDULED OR UNSCHEDULED MAINTENANCE OR FOR OTHER REASONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU."
This segment expressly disclaims all representations and warranties by Duolingo regarding the Service, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, providing the Service on an 'as is' basis and limiting Duolingo's exposure to warranty-based claims.
AI-generated interpretation, not legal advice.
" The Service may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by Duolingo. We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access any third party website, service, or content from Duolingo, you understand that these Terms and Conditions and our Privacy Policy do not apply to your use of such sites. You expressly acknowledge and agree that Duolingo shall not be responsible or liable, directly or indirectly, for any damage or loss arising from your use of any third-party website, service, or content. The Service may include advertisements, which may be targeted to the Content or information on the Service, or other information. The types and extent of advertising by Duolingo on the Service are subject to change. In consideration for Duolingo granting you access to and use of the Service, you agree that Duolingo and its third party providers and partners may place such advertising in connection with the display of content or information submitted by you or others."
This segment disclaims Duolingo's responsibility for third-party websites, services, and content accessible through the Service, and states that the Terms and Privacy Policy do not apply to those third-party sites, limiting Duolingo's liability for third-party content and clarifying the scope of the Terms.
AI-generated interpretation, not legal advice.
" You agree to defend, indemnify and hold harmless Duolingo and its directors, officers, employees, contractors, agents, suppliers, licensors, successors and assigns, from and against any and all losses, claims, causes of action, obligations, liabilities and damages whatsoever, including attorneys' fees, arising out of or relating to your access or use of the Service, any false representation made to us (as part of these Terms and Conditions or otherwise), your breach of any of these Terms and Conditions, or any claim that any translation we provide to you is inaccurate, inappropriate or defective in any way whatsoever."
This segment imposes a broad indemnification obligation on users, requiring them to defend, indemnify, and hold harmless Duolingo and associated parties from all losses, claims, liabilities, and damages including attorneys' fees arising from user conduct, misrepresentations, or breaches of the Terms.
AI-generated interpretation, not legal advice.
" All financial transactions made in connection with the Service will be processed by a third party in accordance with their respective terms of use, privacy policy, and/or any applicable payment terms and conditions. We encourage you to learn about the practices of such third party. In no event will Duolingo be responsible for the actions or inactions of any third party payment processor, including, but not limited to, system downtime or payment service outages."
This segment discloses that financial transactions are processed by third-party payment processors under their own terms and privacy policies, disclaims Duolingo's liability for third-party processor actions or outages, and notifies users of data sharing with payment subprocessors.
AI-generated interpretation, not legal advice.
" After we receive your counter-notification, we will forward it to the party who submitted the original claim of copyright infringement. Please note that when we forward the counter-notification, it includes your personal information. By submitting a counter-notification, you consent to having your information revealed in this way. We will not forward the counter-notification to any party other than the original claimant. After we send out the counter-notification, the claimant must then notify us within 10 days that he or she has filed an action seeking a court order to restrain you from engaging in infringing activity relating to the content that was removed or disabled. If we receive such notification, we will be unable to restore the material. If we do not receive such notification, we may reinstate the material."
Describes the counter-notification process: Duolingo will forward counter-notices including personal information to the original claimant, and the claimant has 10 days to file a court action before access is restored, binding both parties to this procedural sequence.
AI-generated interpretation, not legal advice.
" ANY DISPUTE OR CLAIM RELATING TO THESE TERMS AND CONDITIONS OR THE SERVICE AND SEEKING MONETARY RELIEF SHALL BE RESOLVED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS ACCORDING TO THIS SECTION. Prior to initiating any arbitration, the party seeking arbitration (“Claimant”) must first send a written Notice of Claim to the other party (“Respondent”) by email or USPS Certified Mail. This Notice must contain the Claimant’s name, address, and contact information; the identity of counsel (if any); the nature and basis of the claim; and the specific relief sought. Within thirty (30) days of receipt of the Notice, the parties shall engage in at least one good-faith settlement conference by telephone or video conference. An individual party must be personally present at this settlement conference, and an entity party must be present at this settlement conference through an employee with settlement authority, though both parties may bring counsel as well. Arbitration shall be initiated only if no settlement can be reached at this settlement conference. The arbitration shall be conducted by a single arbitrator and administered by the American Arbitration Association (“AAA”) according to its Consumer Arbitration Rules , Procedures for the Resolution of Disputes Through Document Submission , Consumer Fee Schedule , and Supplementary Rules for Multiple Case Filings (“AAA Rules”), and the provisions of this section. Where they conflict, the provisions of this section shall take precedence over any AAA Rules. "
Mandates binding individual arbitration for all monetary disputes, requires a pre-arbitration written Notice of Claim with specific content to be sent by email or certified mail, and allows a 30-day resolution period before arbitration may be initiated, establishing the mandatory dispute resolution procedure.
AI-generated interpretation, not legal advice.
" Subject to Section 24 (Dispute Resolution & Arbitration), all judicial proceedings relating to or arising out of these Terms and Conditions or the Service shall be brought in the state or federal courts sitting in Allegheny County, Pennsylvania. Both parties hereby consent to the personal jurisdiction of the state and federal courts sitting in Allegheny County, Pennsylvania, and waive any objections to venue in those courts."
Requires that all judicial proceedings (subject to the arbitration clause) be brought in Allegheny County, Pennsylvania courts, and records both parties' consent to personal jurisdiction and waiver of venue objections there.
AI-generated interpretation, not legal advice.
" To redeem an Extended Free Trial Code, you will be required to select a subscription plan for after your extended free trial and submit valid payment details that are accepted by Duolingo. If you redeem an Extended Free Trial Code, unless you cancel at least 24 hours before your extended free trial ends, you will automatically become a recurring subscriber to the subscription plan you selected after your extended free trial ends. The payment method you provided will then automatically be charged for the subscription price you selected. If you cancel during your extended free trial, you will lose access to the subscription service at the end of the free trial."
Establishes that redeeming an Extended Free Trial Code requires selecting a post-trial subscription plan and providing valid payment, and that failure to cancel at least 24 hours before the trial ends triggers automatic conversion to a paid recurring subscription with automatic charging, binding users to specific cancellation procedures.
AI-generated interpretation, not legal advice.
" Subject to the terms of these Terms and Conditions, Duolingo grants you a non-transferable, non-exclusive license to download, install, and use one copy of each App in object code form only on an interactive wireless device that you own or control. You may not derive or attempt to derive the source code of all or any portion of any App, permit any third party to derive or attempt to derive such source code, or reverse engineer, decompile, disassemble, or translate any App or any part thereof. Duolingo and its licensors own and shall retain all intellectual property rights and other rights in and to the Apps, and any changes, modifications, or corrections thereto. The following terms and conditions apply to you only if you are using the Apps from the Apple App Store. To the extent the other terms and conditions of these Terms and Conditions are less restrictive than, or otherwise conflict with, the terms and conditions of this paragraph, the more restrictive or conflicting terms and conditions in this paragraph apply, but solely with respect to Apps from the Apple App Store. You acknowledge and agree that these Terms and Conditions are solely between you and Duolingo, not Apple, and that Apple has no responsibility for the Apps or content thereof. Your use of any App must comply with the App Store Terms of Service. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Apps. "
This segment grants users a limited, non-transferable, non-exclusive license to use the Apps solely for personal use on owned devices, and imposes restrictions prohibiting reverse engineering, decompilation, source code derivation, and translation of the App, while reserving all intellectual property rights in the App to Duolingo and its licensors.
AI-generated interpretation, not legal advice.
" “Duolingo” and all other trademarks, service marks, graphics, and logos used in connection with the Service are trademarks or service marks of Duolingo or their respective owners, and certain of them are registered with the United States Patent and Trademark Office or other trademark authorities. Access and use of the Service does not grant or provide you with the right or license to reproduce or otherwise use the Duolingo name or any Duolingo or third-party trademarks, service marks, graphics, or logos."
Restricts users from reproducing or using Duolingo's trademarks, service marks, graphics, or logos, clarifying that access to the Service does not grant any license to such marks.
AI-generated interpretation, not legal advice.
"In the event of any failure of any App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the App to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apps, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms and Conditions. You and Duolingo acknowledge that Apple is not responsible for addressing any claims of you or any third party relating to the Apps or your possession and/or use of any App, including, but not limited to: (i) product liability claims; (ii) any claim that an App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. You and Duolingo acknowledge that, in the event of any third-party claim that any App or your possession and use of that App infringes that third party’s intellectual property rights, Duolingo, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms and Conditions. You must comply with applicable third party terms of agreement when using any App. You and Duolingo acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms and Conditions as they relate to your license of the Apps, and that, upon your acceptance of these Terms and Conditions, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms and Conditions against you as a third party beneficiary thereof."
This segment limits Apple's warranty obligation for App purchases to refund of the purchase price only, disclaims all other Apple liability, and clarifies that Apple bears no responsibility for claims relating to the App, allocating liability between Duolingo and Apple under applicable Apple developer program terms.
AI-generated interpretation, not legal advice.
" You represent and warrant to Duolingo that your access and use of the Service will be in accordance with these Terms and Conditions and with all applicable laws, rules, and regulations of the United States and any other relevant jurisdiction, including those regarding online conduct or acceptable content, and those regarding the transmission of data or information exported from the United States and/or the jurisdiction in which you reside. You further represent and warrant that you have created or own any material you submit via the Service (including Activity Materials and Content) and that you have the right, as applicable, to grant us a license to use that material as set forth above or the right to assign that material to us as set forth below. You represent and warrant that you are not: (1) organized under the laws of, operating from, or otherwise ordinarily resident in a country or territory that is the target of comprehensive U.S. economic or trade sanctions (i.e., an embargo); (2) identified on a list of prohibited or restricted persons, such as the U.S. Treasury Department’s List of Specially Designated Nationals and Blocked Persons; or (3) otherwise the target of U.S. sanctions."
This segment requires users to warrant that their use of the Service complies with applicable law and that they own or have created any material submitted via the Service, establishing user representations regarding content ownership and lawful use relevant to who owns submitted content.
AI-generated interpretation, not legal advice.
" Use of the Service is also governed by our Privacy Policy, a copy of which is located at www.duolingo.com/privacy . By using the Service, you consent to the terms of the Privacy Policy."
Reiterates that use of the Service is governed by the Privacy Policy and records user consent to those terms upon use, reinforcing the data-use framework established in the prior segment.
AI-generated interpretation, not legal advice.
Common questions about Duolingo Max's policies
- Can you use Duolingo Max's output commercially?
- Commercial use allowed — based on 1 verified finding from Duolingo Max's published policy. Informational only, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Duolingo Max's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
2 verified clausesClauses in Duolingo Max's policies that work in your favour — commitments the platform made to you.
- Moderation & enforcementterms can change anytime
“Duolingo websites (“Websites”), mobile applications (“Apps”), and related services (together with the Websites and Apps, the “Service”) are operated by Duolingo, Inc. (“Duolingo,” “us,” or “we”). Access and use of the Service is subject to the following Terms…”
This segment defines the Service, identifies Duolingo as the operator, establishes that access and use is subject to the Terms and Conditions, and incorporates the Terms by reference upon use; it also describes Duolingo'…
- Terms changes: advance notice promised
📍 Terms of Service › “General”Jump to exact text → - Governing law & disputes
“If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625…”
Grants California residents the right to report complaints to the California Department of Consumer Affairs under Cal. Civ. Code § 1789.3, providing a state-law remedy in addition to the contractual dispute resolution me…
📍 Terms of Service › “California Resident”Jump to exact text →
📋 Rules you must follow
4 verified clausesWhat Duolingo Max requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
- Commercial useconduct restrictions
“Subject to the terms of these Terms and Conditions, Duolingo grants you a non-transferable, non-exclusive license to download, install, and use one copy of each App in object code form only on an interactive wireless device that you own or control. You may not…”
This segment grants users a limited, non-transferable, non-exclusive license to use the Apps solely for personal use on owned devices, and imposes restrictions prohibiting reverse engineering, decompilation, source code…
📍 Terms of Service › “License to Apps”Jump to exact text → - Prompt ownership
“You represent and warrant to Duolingo that your access and use of the Service will be in accordance with these Terms and Conditions and with all applicable laws, rules, and regulations of the United States and any other relevant jurisdiction, including those r…”
This segment requires users to warrant that their use of the Service complies with applicable law and that they own or have created any material submitted via the Service, establishing user representations regarding cont…
📍 Terms of Service › “Your Representations and Warranties”Jump to exact text → - Moderation & enforcement
“In connection with registering for and using the Service, you agree (i) to provide accurate, current and complete information about you and/or your organization as requested by Duolingo; (ii) to maintain the confidentiality of your password and other informati…”
This segment imposes multiple obligations on users upon registration: to provide accurate and current information, maintain password confidentiality, keep registration data updated, and accept full responsibility for all…
📍 Terms of Service › “Registration”Jump to exact text → - Moderation & enforcement
““Duolingo” and all other trademarks, service marks, graphics, and logos used in connection with the Service are trademarks or service marks of Duolingo or their respective owners, and certain of them are registered with the United States Patent and Trademark O…”
Restricts users from reproducing or using Duolingo's trademarks, service marks, graphics, or logos, clarifying that access to the Service does not grant any license to such marks.
📍 Terms of Service › “Trademarks”Jump to exact text →
What the policies actually cover
8 topics- Advertising & tracking1 clause
- Government & law-enforcement disclosure1 clause
- Arbitration & class-action waiver1 clause
- Damages & liability cap1 clause
- Indemnity direction1 clause
- Terms can change at any time1 protective1 clause
- Auto-renewal & cancel window3 clauses
- Conduct restrictions1 obligation1 clause
21 further verified clauses are cited on this page but not yet assigned a topic.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“ANY DISPUTE OR CLAIM RELATING TO THESE TERMS AND CONDITIONS OR THE SERVICE AND SEEKING MONETARY RELIEF SHALL BE RESOLVED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS ACCORDING TO THIS SECTION. Prior to initiating any arbitration, the party seeking arbitration (“Claimant”) must first send a written Notice of Claim to the other party (“Respondent”) by email or USPS Certified Mail. This Notice must contain the Claim...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“Duolingo websites (“Websites”), mobile applications (“Apps”), and related services (together with the Websites and Apps, the “Service”) are operated by Duolingo, Inc. (“Duolingo,” “us,” or “we”). Access and use of the Service is subject to the following Terms and Conditions of Service (“Terms and Conditions”). By accessing or using any part of the Service, you represent that you have read, understood, and agree to...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“If the AAA is unavailable to conduct an arbitration, the parties shall arbitrate through another mutually agreed upon organization or on an ad hoc basis according to the rules in this section. The arbitration shall be conducted in the English language. If a claim is within the jurisdiction of a small claims court, either party may choose to have the case heard in the small claims court on an individual basis, inst...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“Subject to Section 24 (Dispute Resolution & Arbitration), all judicial proceedings relating to or arising out of these Terms and Conditions or the Service shall be brought in the state or federal courts sitting in Allegheny County, Pennsylvania. Both parties hereby consent to the personal jurisdiction of the state and federal courts sitting in Allegheny County, Pennsylvania, and waive any objections to venue in th...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“Subject to Section 24 (Dispute Resolution & Arbitration), all judicial proceedings relating to or arising out of these Terms and Conditions or the Service shall be brought in the state or federal courts sitting in Allegheny County, Pennsylvania. Both parties hereby consent to the personal jurisdiction of the state and federal courts sitting in Allegheny County, Pennsylvania, and waive any objections to venue in th...”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | commercial use | worsens | HIGH | 4 |
| All applicable tiers | data retention | conditional | MEDIUM | 1 |
| All applicable tiers | governing law disputes | conditional | MEDIUM | 10 |
| All applicable tiers | indemnity liability | conditional | MEDIUM | 4 |
| All applicable tiers | moderation enforcement | conditional | MEDIUM | 1 |
| All applicable tiers | output ownership | worsens | HIGH | 2 |
| All applicable tiers | privacy data use | conditional | MEDIUM | 1 |
| All applicable tiers | subprocessors data sharing | conditional | MEDIUM | 3 |
| All applicable tiers | training use | conditional | MEDIUM | 1 |
| Free | commercial use | conditional | MEDIUM | 1 |
| Free | indemnity liability | conditional | MEDIUM | 1 |
| Free | tier differences | conditional | MEDIUM | 2 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
Latest stance: liability limited on indemnity liability
“15. ### LIMITATION ON TYPES OF DAMAGES/LIMITATION OF LIABILITY”Open timeline citation
Latest stance: indemnity on indemnity liability
“You agree to defend, indemnify and hold harmless Duolingo and its directors, officers, employees, contractors, agents, suppliers, licensors, successors and assigns, from and against any and all losses, claims, causes of action, obligations, liabilities and damages whatsoever, including attorneys' fees, arising out of or relating to your access or use of the Service, any false representation made to us (as part of these Terms and Conditions or otherwise), your breach of any of these Terms and Conditions, or any claim that any translation we provide to you is inaccurate, inappropriate or defective in any way whatsoever.”Open timeline citation
Latest stance: arbitration or waiver on governing law disputes
“If you do not want to arbitrate disputes with Duolingo and you are an individual, you may opt out of this arbitration agreement by sending an email to [legal@duolingo.com](mailto:legal@duolingo.com) within 30 days of the day you first access or use the Service.”Open timeline citation
Latest stance: arbitration or waiver on governing law disputes
“If a claim is within the jurisdiction of a small claims court, either party may choose to have the case heard in the small claims court on an individual basis, instead of arbitration.”Open timeline citation
Latest stance: arbitration or waiver on governing law disputes
“Prior to initiating any arbitration, the party seeking arbitration (“Claimant”) must first send a written Notice of Claim to the other party (“Respondent”) by email or USPS Certified Mail. This Notice must contain the Claimant’s name, address, and contact information; the identity of counsel (if any); the nature and basis of the claim; and the specific relief sought. Within thirty (30) days of receipt of the Notice, the parties shall engage in at least one good-faith settlement conference by telephone or video conference. An individual party must be personally present at this settlement conference, and an entity party must be present at this settlement conference through an employee with settlement authority, though both parties may bring counsel as well. Arbitration shall be initiated only if no settlement can be reached at this settlement conference.”Open timeline citation
Latest stance: arbitration or waiver on governing law disputes
“**ANY DISPUTE OR CLAIM RELATING TO THESE TERMS AND CONDITIONS OR THE SERVICE AND SEEKING MONETARY RELIEF SHALL BE RESOLVED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS ACCORDING TO THIS SECTION.**”Open timeline citation
Latest stance: arbitration or waiver on governing law disputes
“24. ### Dispute Resolution & Arbitration”Open timeline citation
Latest stance: arbitration or waiver on governing law disputes
“Subject to Section 24 (Dispute Resolution & Arbitration), all judicial proceedings relating to or arising out of these Terms and Conditions or the Service shall be brought in the state or federal courts sitting in Allegheny County, Pennsylvania. Both parties hereby consent to the personal jurisdiction of the state and federal courts sitting in Allegheny County, Pennsylvania, and waive any objections to venue in those courts.”Open timeline citation
Capture recency
- Terms of Service:Last captured 2026-06-09· verified 2026-06-09not re-verified in 104 days
- Privacy Policy:Last captured 2026-06-09· verified 2026-06-09verified once — no re-scan in 104 days
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↓ 58 fewer findings this quarter vs last (39 vs 97). First scan: June 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of Duolingo Max's policies — no human edits the data.
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We haven't yet verified Duolingo Max's Privacy Policy. Point us at the official page and our pipeline will attempt to capture and read it in full. Submissions are candidates only — nothing is published until it passes the same verification gates as every other document on this site.
Every finding above is a verbatim quote from Duolingo Max's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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