Doximity AI procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| Data retention | All applicable tiers | unknown | “ You may terminate your Doximity account at any time by contacting support@doximity.com . We reserve the right to monitor your use of the Services and to suspend or terminate access to the Services without notice if we determine that you have breached these Terms or if required to comply with applicable laws or regulatory requirements. In no event will Doximity be liable for suspension or termination of your use of any of the Services. All sections of these Terms that by their nature should survive termination shall survive termination, including without limitation, Privacy, Ownership and Licenses, Disclaimers and Limitation of Liability, Indemnity, Choice of Law; Dispute Resolution, and Additional Terms.” | Captured 2026-08-14Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ The Services include links to and other integrations with third party services (such as e-prescribing or pager services) (collectively, "Third Party Services"). We do not operate or control any Third Party Service, and our inclusion of a link to or integration with a Third Party Service in no way constitutes our affiliation with or endorsement of such Third Party Service. Third Party Services are governed by their respective terms of service and privacy policies, which you should review prior to use. Certain Third Party Services may require you to agree to that third party's terms of service, privacy policy and, where applicable, a business associate agreement before access is granted. By agreeing to such terms, you enter into a direct legal relationship with that third party, not with Doximity. You are responsible for evaluating whether to access or use any Third Party Service and agree to assume all risks associated with such use, including the risk that the Third Party Service may not comply with applicable laws. You are solely responsible for ensuring your use of any Third Party Service complies with all laws governing your professional practice, including those relating to prescription drug management and patient privacy. Doximity disclaims any liability for the actions, omissions, or failures of Third Party Service providers, including any unauthorized access to or breach of data you share with a Third Party Service, and does not warrant their compliance with applicable laws, including HIPAA, DEA regulations, or state pharmacy and professional licensing laws.” | Captured 2026-08-14Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “You may also cancel your auto-renewal by adjusting your account settings in the Subscriber Portal which is hosted by our third-party payment and subscription management platform and accessible from your subscription purchase, renewal notice, and other emails relating to your subscription. When you cancel a paid subscription, the cancellation is effective at the end of the current subscription term and the paid Service will remain available for use until that time. No further charges will be made to your saved payment method following cancellation of your subscription term. While we may offer an initial cancellation period with first time purchases, we do not otherwise provide refunds or credits for subscriptions purchased, except where required by law. We reserve the right to adjust pricing for our paid Services at any time as we may determine in our sole discretion. Any pricing change will apply to your next subscription renewal term. Before charging you for a renewal subscription term, we will notify you of the applicable fees by email sent to the email address provided in connection with the initial subscription. If you do not wish to renew your subscription, you may cancel the auto-renewal as described above. If you do not cancel your auto-renewal, you will be deemed to have agreed to renewal of your subscription including the applicable charges. By providing a payment method for your subscription, you represent that you are authorized to use that payment method for the associated purchase and you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges). ” | Captured 2026-08-14Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ The terms of this Section do not apply to enterprise purchases of Doximity’s Services that are subject to an Enterprise Agreement. We reserve the right to require that certain purchasers enter into an Enterprise Agreement with Doximity for the purchase of the applicable paid Service. We may offer individuals the opportunity to purchase subscriptions for our paid Services. You do not need to be a registered Doximity member to purchase subscriptions; however, for certain Services, such as Dialer Pro, only Doximity members we have verified are healthcare providers are eligible to use the Services and the single-use license codes issued in connection with the purchase. If you purchase a subscription for a paid Service, either for yourself or for someone else, you agree that the subscription fees and applicable taxes are payable in advance, subscriptions automatically renew at the end of their subscription term, and you will be charged for the renewal subscription term using any payment method we have on record for you, unless you cancel your auto-renewal prior to the renewal date. We will notify you by email at least 15 days prior to your subscription renewal describing the subscription plan, the automatically renewing nature of the subscription, the amount that will be charged at renewal, and how to cancel your auto-renewal, which you may do at any time by contacting Member Support at dialerpro@doximity.com and following the provided instructions. ” | Captured 2026-08-14Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “You must maintain accurate and up-to-date payment information within our Subscriber Portal or the third party payment service you used to purchase your subscription (e.g., Apple Pay or Google Pay) in order to continue to access the Service during a renewal term. If your designated payment method cannot be verified, is invalid or is otherwise unacceptable, you are solely responsible for resolving the payment issue and may not use the Service until it is resolved. You can update your payment method within the Subscriber Portal, and by doing so you authorize us to charge that payment method for future renewal terms. We may offer paid subscription promotions to eligible users from time to time, which may be subject to additional terms presented along with the offer. We reserve the right to determine eligibility and to modify, suspend or terminate our promotional offerings at any time and for any reason in our sole discretion without prior notice or liability.” | Captured 2026-08-14Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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