Image / Video / Audio Generation · deepgram.comDeepgram
Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.
Watch: governing law disputes
Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.
California law governs. All disputes go to AAA commercial arbitration in San Francisco, limiting users' ability to litigate in their home jurisdiction. Preliminary injunctive relief may be sought in California courts. No explicit class-action waiver, but binding arbitration effectively limits collective redress.
All express and implied warranties are disclaimed to the maximum extent permitted by law. The disclaimer of non-infringement warranty is particularly notable for an AI platform whose outputs could potentially infringe third-party IP.
'Reasonable efforts' is a weak standard; a new owner could argue the privacy notice permits broad uses, and there is no user right to object to or opt out of such transfers.
Scores derived from 24 enriched findings — same verbatim citations as below. AI-generated, not legal advice.
- Data handling is conditional — 8 privacy or retention clauses warrant review before using Deepgram at scale.
Derived from AI-enriched analysis of the verified findings below — informational only, not legal advice.
How to read this page: Overall risk rates what Deepgram's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.
Policy benchmark
rubric v1.0 — how this is scoredBased on 125 verified, verbatim-cited findings below — read the citations.
Based on 147 verified, verbatim-cited findings below — read the citations.
Automated assessment against a published rubric — not legal advice.
Fully verified — complete core corpus captured and read in full.
- Terms of ServiceVerified - read in full - 2 citationsLast captured 2026-08-07
- Privacy PolicyVerified - read in full - 38 citationsstaticLast captured 2026-08-21
Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.
Describes Deepgram's collection of specific categories of personal information (name, email, phone, company, interests) from users who inquire about services or schedule demos, and states the purposes for which that data is used (communication, demo scheduling), creating a disclosed data use obligation.
" We may collect personal information from you. The categories of information we collect can include: Service Inquiries and Consultation Requests . We collect personal information that you provide when you inquire about our Service or sched..."
Enumerates additional purposes for which Deepgram collects and uses personal information, including business operations, service improvement, user communication, authentication, and marketing, establishing the full scope of Deepgram's data use obligations and disclosures.
" In addition to the uses described above, we may collect and use personal information for the following purposes: For our business activities, including to operate and improve the Service, and to provide you with the features and functiona..."
Obligates Deepgram to retain personal information only as long as needed for business purposes or as required by law, to retain and delete Customer Data per customer agreements, and discloses that data is stored on U.S. servers.
" We will retain your personal information for the length of time needed to fulfill our business purposes unless otherwise required or permitted by law. Any Customer Data that we have access to shall be retained, stored, and deleted accordin..."
All express and implied warranties are disclaimed to the maximum extent permitted by law. The disclaimer of non-infringement warranty is particularly notable for an AI platform whose outputs could potentially infringe third-party IP.
"THE SITE, MATERIALS AND OFFERINGS (TOGETHER, THE “COMPANY ASSETS”) ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE COMPANY ASSETS OR THE OPERATION..."
Permits sharing personal information with affiliated companies under common ownership and authorizes transfer of personal information in the event of a corporate transaction such as merger, acquisition, or sale of assets.
" We may share with other companies and brands owned or controlled by Deepgram, and other companies owned by or under common ownership as Deepgram. These companies will use your personal information in the same way as we can under this Priva..."
Discloses that Deepgram receives personal information from third-party business partners, payment processors, and marketing partners, and states the purposes for combining and using that data, including service administration and marketing activities, establishing data-sharing and combination practices as operative obligations.
" We may receive personal information about you from our business partners and service providers and combine this information with other data we collect from you. The third parties may include website and service operators, payment processor..."
'Reasonable efforts' is a weak standard; a new owner could argue the privacy notice permits broad uses, and there is no user right to object to or opt out of such transfers.
"We may transfer any information we collect in the event we sell or transfer all or a portion of our business or assets (including any shares in the company) or any portion or combination of our products, services, businesses and/or assets. ..."
Service provider classification under CCPA limits Deepgram's ability to sell or use Customer Data for its own purposes. DPAs are in place and include individual rights request forwarding obligations.
"For purposes of the California Consumer Privacy Act (“ CCPA ”), in the same way as we act as a data “processor” for GDPR purposes, Deepgram acts as a “service provider” in relation to the Customer Data we process in the performance of the S..."
Clause A describes Deepgram's obligations and data practices regarding Customer Data within the context of the policy, while Clause B explicitly states that the Privacy Notice does not apply to the processing of Customer Data, creating a direct conflict regarding the policy's scope.
"For purposes of the California Consumer Privacy Act (“ CCPA ”), in the same way as we act as a data “processor” for GDPR purposes, Deepgram acts as a “service provider” in relation to the Customer Data we process in the performance of the Services. We process, retain, use, and disclose personal information only as necessary to provide the Services. In other words, we use the Customer Data strictly for business purposes (as defined by the CCPA). We enter into data processing agreements with our customers which set out our obligations under the CCPA, which includes forwarding our customers any end user individual rights requests and providing reasonable and timely assistance to our customers in complying with our customer’s obligations with respect to consumer access and deletion requests under the CCPA."
" In providing our Service, our customers may upload data to our Service, or we may collect data on their behalf, which may include personal information or data about our customers’ end users (“ Customer Data ”). We collect and process Customer Data as needed to provide our Services to our customers in accordance with our customer agreements. This Privacy Notice does not apply to the processing of Customer Data. European Economic Area, United Kingdom or Switzerland Customers: Deepgram acts as a data “processor” for purposes of Regulation (EU) 2016/679 (the “ EU GDPR “) or, where applicable, the “ UK GDPR ” as defined in the UK Data Protection Act (collectively “ GDPR ”). As such, our customers act as data “controllers” in relation to the data processed by Deepgram in the performance of the Services. We process Customer Data solely on behalf of, and as directed by, our customers. We enter into data processing agreements with our customers which set out our obligations under the GDPR, including to direct any end user individual rights requests to our customers. In addition, we frequently enter into the EU Commission’s Standard Contractual Clauses with our customers in order to legitimize the transfer of Customer Data outside of the European Economic Area, United Kingdom or Switzerland to the US. California (United States) Customers: For purposes of the California Consumer Privacy Act (“ CCPA ”), in the same way as we act as a data “processor” for GDPR purposes, Deepgram acts as a “service provider” in relation to the Customer Data we process in the performance of the Services. "
Within one document
Evidence appendix
Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.
" Information about the way you access and use our services, for example, the website from which you came and the website to which you are going when you leave our services, the pages you visit, the links you click, whether you open emails or click the links contained in emails, whether you access the services from multiple devices, and other actions you take on the Site. We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends for the services and to understand more about the demographics of our users. You can learn more about Google’s practices at https://policies.google.com/technologies/partner-Websites and view its opt-out options at https://tools.google.com/dlpage/gaoptout . We use the data collected through tracking technologies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Site; (b) provide custom, personalized content and information, including targeted content and advertising; (c) identify you across multiple devices; (d) provide and monitor the effectiveness of our services; (e) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our Site; (f) diagnose or fix technology problems; and (g) otherwise to plan for and enhance our services. For more information on how manage your cookies preferences, please see Cookies and Other Tracking Technologies Opt-Out. "Permalink to this finding →
Describes collection of behavioral and analytics data including website navigation, link clicks, email engagement, and use of third-party tools like Google Analytics to measure traffic and user demographics, establishing the scope of behavioral data collection and analytics use obligations.
AI-generated interpretation, not legal advice.
"The data we receive is dependent upon your privacy settings with the social network. We use this information to operate, maintain, and provide to you the features and functionality of the Service, as well as to communicate directly with you, such as to send you email messages about products and services that may be of interest to you. Information from Other Sources. We may obtain information from other sources, including through third-party information providers, our shareholders, customers, or through transactions such as mergers and acquisitions. We may combine this information with other information we collect from or about you. In these cases, our Privacy Notice governs the handling of the combined personal information. We use this information to operate, maintain, and provide to you the features and functionality of the Service, as well as to communicate directly with you, such as to send you email messages about products and services that may be of interest to you."
States that Deepgram uses third-party social and other data sources to operate and improve the Service, communicate with users, and discloses the possibility of obtaining information through mergers and acquisitions, establishing the breadth of data use and combination practices.
AI-generated interpretation, not legal advice.
"You may also set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our e-mail and performed certain functions with it. You may also be able to limit interest-based advertising through the settings on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest-based ads” (Android). To learn more about interest-based advertising and how you may be able to opt-out of some of this advertising, you may wish to visit the Digital Advertising Alliance’s (DAA) resources and/or the Network Advertising Initiative’s (NAI) online resources, at www.aboutads.info/choices or http://www.networkadvertising.org/choices/ and you can opt-out of receiving some interest-based advertisements on mobile apps by visiting http://www.aboutads.info/appchoices . You may also be able to limit interest-based advertising through the settings menu on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest-based ads” (Android). You may also be able to opt-out of some — but not all — interest-based advertising served by mobile ad networks by visiting http://youradchoices.com/appchoices and downloading the mobile AppChoices app. Please note that when you opt out of receiving interest-based advertisements, this does not mean you will no longer see advertisements from us or on our online services. It means that the online ads that you do see from DAA program participants should not be based on your interests. "
Grants users procedural options to limit interest-based advertising and tracking through email settings and mobile device settings, and directs users to DAA resources for further opt-out mechanisms.
AI-generated interpretation, not legal advice.
" In addition to the uses described above, we may collect and use personal information for the following purposes: For our business activities, including to operate and improve the Service, and to provide you with the features and functionality of the Service; To communicate with you and respond to your requests, such as to respond to your questions, contact you about changes to the Service, and communicate about account related matters; To authenticate your account credentials and identify you, as necessary to log you in and/or ensure the security of your account; For marketing and advertising purposes, such as to market to you or offer you with information and updates on our products or services we think that you may be interested in, including to provide other news or information about Deepgram and our select partners; For analytics and research purposes; To enforce our contracts, including our Terms of Service , to resolve disputes, to carry out our obligations and enforce our rights, and to protect our business interests and the interests and rights of third parties; To comply with contractual and legal obligations and requirements; Enable you to communicate and share files with users you designate; To fulfill any other purpose for which you provide personal information; and For any other lawful purpose, or other purpose that you consent to. We may use aggregated and/or de-identified data for any purpose."
Enumerates additional purposes for which Deepgram collects and uses personal information, including business operations, service improvement, user communication, authentication, and marketing, establishing the full scope of Deepgram's data use obligations and disclosures.
AI-generated interpretation, not legal advice.
" We collect personal information in connection with your visits to and use of the Service. This collection includes information that you provide in connection with the Service, information from third parties, and information that is collected automatically such as through the use of cookies and other technologies."
States Deepgram's practice of collecting personal information through user-provided data, third-party sources, and automated technologies, establishing the company's affirmative data collection activities and their legal basis.
AI-generated interpretation, not legal advice.
" We will retain your personal information for the length of time needed to fulfill our business purposes unless otherwise required or permitted by law. Any Customer Data that we have access to shall be retained, stored, and deleted according to our agreement with our business customer. We store data on servers in the U.S."
Obligates Deepgram to retain personal information only as long as needed for business purposes or as required by law, to retain and delete Customer Data per customer agreements, and discloses that data is stored on U.S. servers.
AI-generated interpretation, not legal advice.
" If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year. To opt out of having your information shared in this manner, please email us at security@deepgram.com ."
Grants California residents the right to request information about disclosures of personal information to third parties for direct marketing purposes and the right to opt out of such sharing by contacting Deepgram.
AI-generated interpretation, not legal advice.
"THE SITE, MATERIALS AND OFFERINGS (TOGETHER, THE “COMPANY ASSETS”) ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE COMPANY ASSETS OR THE OPERATION OF THE SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THE COMPANY ASSETS AND THE SITE ARE AT YOUR SOLE RISK AND RESPONSIBILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. COMPANY DOES NOT REPRESENT OR WARRANT THAT THE COMPANY ASSETS ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, SUBJECT TO CORRECTION, OR ERROR-FREE OR THAT THE COMPANY ASSETS, INCLUDING ITS SERVERS, ARE FREE OF ANY HARMFUL COMPONENTS."
All express and implied warranties are disclaimed to the maximum extent permitted by law. The disclaimer of non-infringement warranty is particularly notable for an AI platform whose outputs could potentially infringe third-party IP.
AI-generated interpretation, not legal advice.
"We may transfer any information we collect in the event we sell or transfer all or a portion of our business or assets (including any shares in the company) or any portion or combination of our products, services, businesses and/or assets. Should such a transaction occur (whether a divestiture, merger, acquisition, bankruptcy, dissolution, reorganization, liquidation, or similar transaction or proceeding), we will use reasonable efforts to ensure that any transferred information is treated in a manner consistent with this Privacy Notice."
'Reasonable efforts' is a weak standard; a new owner could argue the privacy notice permits broad uses, and there is no user right to object to or opt out of such transfers.
AI-generated interpretation, not legal advice.
"THIS TERMS OF USE IS MADE UNDER, AND WILL BE CONSTRUED ACCORDING TO, THE LAWS OF THE STATE OF CALIFORNIA, U.S.A. The parties agree that the Uniform Computer Information Transaction Act (or any statutory implementation of it) and the United Nations Convention on the International Sale of Goods will not apply with respect to this Agreement or the parties’ relationship. Subject to the last sentence of this section, any claim, dispute or controversy arising out of or relating to this Agreement shall be resolved by arbitration in accordance with the provisions of the commercial or business rules of the American Arbitration Association. The arbitration shall be held in San Francisco, CA. Notwithstanding the foregoing, a party may seek preliminary judicial relief (such as a preliminary injunction) from the state and federal courts located in San Francisco, CA, if in its judgment, such action is necessary to avoid irreparable damage, and such courts shall have exclusive jurisdiction and venue over all matters relating to such preliminary relief."
California law governs. All disputes go to AAA commercial arbitration in San Francisco, limiting users' ability to litigate in their home jurisdiction. Preliminary injunctive relief may be sought in California courts. No explicit class-action waiver, but binding arbitration effectively limits collective redress.
AI-generated interpretation, not legal advice.
"We are not responsible for the effectiveness of, or compliance with, any third-parties’ opt-out options or programs or the accuracy of their statements regarding their programs. In addition, third parties may still use cookies to collect information about your use of our online services, including for analytics and fraud prevention as well as any other purpose permitted under the DAA’s Principles."
Disclaims Deepgram's responsibility for the effectiveness or compliance of third-party opt-out programs, and notes that third parties may continue using cookies for analytics, fraud prevention, and DAA-permitted purposes regardless of opt-out actions.
AI-generated interpretation, not legal advice.
" Email Communications. From time to time, we may send you emails regarding updates to our Service, products or services, notices about our organization, or information about products/services we offer (or promotional offers from third parties) that we think may be of interest to you. If you wish to unsubscribe from such emails, simply click the “unsubscribe link” provided at the bottom of the email communication. Note that you cannot unsubscribe from certain services-related email communications (e.g., account verification, confirmations of transactions, technical or legal notices). Modifying Account Information. If you have an account for our Service, you have the ability to modify certain information in your account (e.g., your contact information) through the account setting page or a similar option provided on the Service. If you have any questions about modifying or updating any information in your account, please contact us at the email or postal address provided below. Please note that Deepgram does not own or control the Customer Data uploaded to our Service by our customers and cannot modify or delete Customer Data except at the request of our customer, or as permitted by our Terms of Service ."
Grants users the right to unsubscribe from marketing email communications via an unsubscribe link, while noting that certain service-related communications cannot be opted out of, thereby defining both the right and its exception.
AI-generated interpretation, not legal advice.
" We may collect personal information from you. The categories of information we collect can include: Service Inquiries and Consultation Requests . We collect personal information that you provide when you inquire about our Service or schedule a demo. This information includes your first name, last name, email, phone number, company, and any other information you provide, including your interests in relation to our Service or applicable business information. We use this information to communicate with you about your inquiry or interests, and schedule a demo of our Service. Registration Information. We collect personal and/or business information that you provide when you register for an account to use our Service, including the Deepgram platform. This information may include your name, email, and password. We use this information to administer your account, provide you with the relevant services and information, communicate with you regarding your account, the Service, and for customer support purposes. Information Collected Through the Use of the Service. You may upload, or transmit files, documents, videos, images, data, or information through your communications with us or your use of the Site (collectively, “ User Content ”). User Content and any information contained in the User Content, including personal information you may have included, is stored and collected as part of the Service. We use the User Content to provide you with the Service. "
Describes Deepgram's collection of specific categories of personal information (name, email, phone, company, interests) from users who inquire about services or schedule demos, and states the purposes for which that data is used (communication, demo scheduling), creating a disclosed data use obligation.
AI-generated interpretation, not legal advice.
" Marketing Emails. If you sign up to receive news or alerts from us, we collect your email and applicable interests and communication preferences in order to send you regular updates about the Service. We use this information to manage our communications with you and send you information about products and services we think may be of interest to you. If you wish to stop receiving email messages from us, simply click the “unsubscribe link” provided at the bottom of the email communication. Note that you cannot unsubscribe from certain services-related email communications (e.g., account verification, confirmations of transactions, technical or legal notices). Employment Applications. If you apply for employment, we collect your contact and demographic information, educational and work history, employment interests, information obtained during interviews and any other information you choose to provide. We use the information provided to evaluate your candidacy for employment, to communicate with you during the application process and to facilitate the onboarding process."
Describes collection of email addresses and communication preferences for marketing purposes, states the use of that data for sending product and service updates, and provides users the right to unsubscribe, while noting exceptions for service-related communications such as account verification.
AI-generated interpretation, not legal advice.
" Google Analytics and Advertising. We may also utilize certain forms of display advertising and other advanced features through Google Analytics. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to our services. You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences , or by vising NAI’s online resources at http://www.networkadvertising.org/choices . Cookies and Other Tracking Technologies Opt-Out. Depending on your browser or mobile device, you may be able to set your browser to delete or notify you of cookies and other tracking technology by actively managing the settings on your browser or mobile device. If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using the sites, as some features and services on our sites may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies. "
Permits use of Google Analytics advanced advertising features and first- and third-party cookies to optimize and display ads based on past visits, while granting users the right to opt out via Google Ads Preferences Manager.
AI-generated interpretation, not legal advice.
" We and our third-party partners may also use cookies and tracking technologies for advertising purposes. For more information about tracking technologies, including your choices regarding this technology, please see Third-Party Tracking and Online Advertising below."Permalink to this finding →
Grants permission for Deepgram and third-party partners to use cookies and tracking technologies for advertising purposes, and cross-references the Third-Party Tracking section for further detail on user choices.
AI-generated interpretation, not legal advice.
" For your convenience, our Service may provide links to third-party websites or services that we do not own or operate. We are not responsible for the practices employed by any websites or services linked to or from the services, including the information or content contained within them. Your browsing and interaction on any other website or service are subject to the applicable third party’s rules and policies, not ours. If you are using a third-party website or service, you do so at your own risk. We encourage you to review the privacy policies of any website or service before providing any personal information."
Disclaims Deepgram's responsibility for third-party websites or services linked from the Service, including their privacy practices, and advises users that use of third-party services is at their own risk.
AI-generated interpretation, not legal advice.
" We may share with other companies and brands owned or controlled by Deepgram, and other companies owned by or under common ownership as Deepgram. These companies will use your personal information in the same way as we can under this Privacy Notice; We may transfer any information we collect in the event we sell or transfer all or a portion of our business or assets (including any shares in the company) or any portion or combination of our products, services, businesses and/or assets. Should such a transaction occur (whether a divestiture, merger, acquisition, bankruptcy, dissolution, reorganization, liquidation, or similar transaction or proceeding), we will use reasonable efforts to ensure that any transferred information is treated in a manner consistent with this Privacy Notice. With other third parties, with your consent or at your direction, including as part of collaborations you choose to engage in through the Service. If you provided a testimonial, including as part of a customer satisfaction survey, with your consent, we may post your testimonial on our Site. The testimonial, including your name, will be posted publicly and visible to any visitor of our Site. With others in an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual."
Permits sharing personal information with affiliated companies under common ownership and authorizes transfer of personal information in the event of a corporate transaction such as merger, acquisition, or sale of assets.
AI-generated interpretation, not legal advice.
Clause detail — protections, your obligations, and coverage
Every clause below is a verbatim quote from Deepgram's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.
✅ Protections found
7 verified clausesClauses in Deepgram's policies that work in your favour — commitments the platform made to you.
- Audit rights, DPA & residency
“In providing our Service, our customers may upload data to our Service, or we may collect data on their behalf, which may include personal information or data about our customers’ end users (“ Customer Data ”). We collect and process Customer Data as needed to…”
Defines 'Customer Data' as data uploaded by customers or collected on their behalf potentially including personal information about end users, and clarifies that Deepgram acts as a data processor under GDPR for EEA/UK/Sw…
📍 § 7 (Customer Data)Jump to exact text → - Privacy & data use
“Payment Information. If you sign up for our Service, information is collected in connection with your payment. Depending on your subscription type, you may be able to pay via wire transfer, credit card, or check and we may collect the financial information as…”
Describes collection of payment and financial information, identifies third-party payment processor Stripe, and discloses that Deepgram does not retain personally identifiable financial information for credit card transa…
📍 Privacy Policy › “Information That You Provide”Jump to exact text → - Audit rights, DPA & residency
“Deepgram acts as a data “processor” for purposes of Regulation (EU) 2016/679 (the “ EU GDPR “) or, where applicable, the “ UK GDPR ” as defined in the UK Data Protection Act (collectively “ GDPR ”). As such, our customers act as data “controllers” in relation…”
Recognition of processor role and use of SCCs reflects standard GDPR compliance practice. DPAs are entered with customers. Risk is low for enterprise customers who negotiate DPAs directly, but end users depend on their c…
📍 § 7 (Customer Data)Jump to exact text → - Audit rights, DPA & residency
“For purposes of the California Consumer Privacy Act (“ CCPA ”), in the same way as we act as a data “processor” for GDPR purposes, Deepgram acts as a “service provider” in relation to the Customer Data we process in the performance of the Services. We process,…”
Service provider classification under CCPA limits Deepgram's ability to sell or use Customer Data for its own purposes. DPAs are in place and include individual rights request forwarding obligations.
📍 § 7 (Customer Data)Jump to exact text → - Privacy & data usebreach notification promises
“We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, or loss, as described at www.deepgram.com/data-security . In addition, Deepgram welcomes responsible security research and commits…”
Imposes an obligation on Deepgram to implement appropriate technical and organizational measures to protect personal data, and establishes a safe harbor for good-faith security researchers who responsibly disclose vulner…
- Designated security contact: security@deepgram.com
📍 § 8 (Security)Jump to exact text → - Audit rights, DPA & residency
“We process, retain, use, and disclose personal information only as necessary to provide the Services. In other words, we use the Customer Data strictly for business purposes (as defined by the CCPA). We enter into data processing agreements with our customers…”
Imposes an obligation on Deepgram to process, retain, use, and disclose Customer Data only as necessary to provide services and strictly for business purposes under CCPA, and to enter into data processing agreements addr…
📍 § 7 (Customer Data)Jump to exact text →
+ 1 more verified clause of this kind on this platform, cited in full in the report.
📋 Rules you must follow
0 verified clausesWhat Deepgram requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.
No user-conduct rule has been verified in Deepgram's published policies yet.
What the policies actually cover
7 topics- Product telemetry & usage tracking3 clauses
- Advertising & tracking10 clauses
- Sale or sharing of personal data1 protective3 clauses
- Arbitration & class-action waiver1 clause
- Damages & liability cap1 clause
- Deletion rights & post-termination survival1 clause
- Breach-notification promises1 protective1 clause
20 further verified clauses are cited on this page but not yet assigned a topic.
Clause intelligence
Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.
The clause restricts commercial use.
“The Site and its contents are solely for your own personal non-commercial use. You may not: Copy, transmit, publish, distribute, display or in any other way exploit the Site, Trademarks, and/or Materials at any time in any manner; Use the Site for any illegal, unauthorized or improper purpose; Use the Site in a way that violates any applicable law or these Terms of Use; Use the Site to modify or create derivative ...”Open source citation
The clause restricts commercial use.
“The Site and its contents are solely for your own personal non-commercial use.”Open source citation
The clause allows indefinite, perpetual, or necessity-based retention.
“You understand that any termination of your account, by you or Company, may involve the permanent deletion of your data and/or information.”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“THIS TERMS OF USE IS MADE UNDER, AND WILL BE CONSTRUED ACCORDING TO, THE LAWS OF THE STATE OF CALIFORNIA, U.S.A. The parties agree that the Uniform Computer Information Transaction Act (or any statutory implementation of it) and the United Nations Convention on the International Sale of Goods will not apply with respect to this Agreement or the parties’ relationship. Subject to the last sentence of this section, a...”Open source citation
The clause imposes arbitration, class-action waiver, or jury-trial waiver terms.
“11.1 Governing Law. These Terms, and any dispute, claim, or controversy arising from or relating to these Terms or our Services, will be governed by and construed and enforced in accordance with the internal substantive laws of California, without respect to its conflict of laws principles. Any dispute, claim, or controversy arising from or relating to these Terms or our Services that is not subject to arbitration...”Open source citation
Tier matrix
Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.
| Tier | Surface | Verdict | Risk | Citations |
|---|---|---|---|---|
| All applicable tiers | commercial use | conditional | MEDIUM | 2 |
| All applicable tiers | data retention | conditional | MEDIUM | 1 |
| All applicable tiers | governing law disputes | conditional | MEDIUM | 7 |
| All applicable tiers | indemnity liability | worsens | HIGH | 5 |
| All applicable tiers | moderation enforcement | worsens | HIGH | 1 |
| All applicable tiers | privacy data use | worsens | HIGH | 14 |
| All applicable tiers | prompt ownership | worsens | HIGH | 1 |
| All applicable tiers | subprocessors data sharing | conditional | MEDIUM | 1 |
| All applicable tiers | training use | improves | LOW | 1 |
| Api | training use | worsens | HIGH | 2 |
| Free | indemnity liability | conditional | MEDIUM | 1 |
| Pro / Paid | subprocessors data sharing | conditional | MEDIUM | 1 |
Policy evolution
Open full timelineBefore/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.
data sharing worsened from medium/third party or vendor sharing to high/sale or sell.
“We may share your personal information in the instances described below. For further information on your choices regarding your information, see Control Over Your Information . We may share your personal information with third-party service providers or business partners who help us deliver or improve our Service or who perform services on our behalf, which are subject to reasonable confidentiality terms, and may include identifying and serving targeted advertisements, processing payments, providing web hosting services, or providing analytics. If you registered for the Service and have a Deepgram corporate account that was assigned by your employer, certain information concerning your use of your Deepgram account may be accessible to the account administrator, including your email address and access and usage history. We may share your information with third parties for marketing purposes. Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or other agreements or to protect the security or integrity of the Deepgram services, including to prevent harm or financial loss, or in connection with preventing fraud or illegal activity; and/or (c) to exercise or protect the rights, property, or personal safety of Deepgram, our Customers, visitors, or others.”Before citation
“Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. Note we do not sell your personal information within the meaning of Chapter 603A. However, if you would still like to submit such a request, please contact us at security@deepgram.com .”After citation
data sharing improved from high/sale or sell to medium/third party or vendor sharing.
“Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. Note we do not sell your personal information within the meaning of Chapter 603A. However, if you would still like to submit such a request, please contact us at security@deepgram.com .”Before citation
“We may share your personal information in the instances described below. For further information on your choices regarding your information, see Control Over Your Information . We may share your personal information with third-party service providers or business partners who help us deliver or improve our Service or who perform services on our behalf, which are subject to reasonable confidentiality terms, and may include identifying and serving targeted advertisements, processing payments, providing web hosting services, or providing analytics. If you registered for the Service and have a Deepgram corporate account that was assigned by your employer, certain information concerning your use of your Deepgram account may be accessible to the account administrator, including your email address and access and usage history. We may share your information with third parties for marketing purposes. Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or other agreements or to protect the security or integrity of the Deepgram services, including to prevent harm or financial loss, or in connection with preventing fraud or illegal activity; and/or (c) to exercise or protect the rights, property, or personal safety of Deepgram, our Customers, visitors, or others.”After citation
Latest stance: third party or vendor sharing on privacy data use
“We may share your personal information in the instances described below. For further information on your choices regarding your information, see Control Over Your Information . We may share your personal information with third-party service providers or business partners who help us deliver or improve our Service or who perform services on our behalf, which are subject to reasonable confidentiality terms, and may include identifying and serving targeted advertisements, processing payments, providing web hosting services, or providing analytics. If you registered for the Service and have a Deepgram corporate account that was assigned by your employer, certain information concerning your use of your Deepgram account may be accessible to the account administrator, including your email address and access and usage history. We may share your information with third parties for marketing purposes. Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or other agreements or to protect the security or integrity of the Deepgram services, including to prevent harm or financial loss, or in connection with preventing fraud or illegal activity; and/or (c) to exercise or protect the rights, property, or personal safety of Deepgram, our Customers, visitors, or others.”Open timeline citation
Latest stance: sale or sell on privacy data use
“Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. Note we do not sell your personal information within the meaning of Chapter 603A. However, if you would still like to submit such a request, please contact us at security@deepgram.com .”Open timeline citation
Latest stance: platform claims or reserves rights on privacy data use
“We reserve the right to change this Privacy Notice from time to time in our sole discretion. We will notify you about material changes in the way we treat personal data by sending a notice to the primary email address specified in your Deepgram account and/or by placing a prominent notice on our Site. It is your responsibility to review this Privacy Notice periodically. When we do change the Privacy Notice, we will also revise the “last updated” date.”Open timeline citation
Latest stance: third party or vendor sharing on privacy data use
“In providing our Service, our customers may upload data to our Service, or we may collect data on their behalf, which may include personal information or data about our customers’ end users (“ Customer Data ”). We collect and process Customer Data as needed to provide our Services to our customers in accordance with our customer agreements. This Privacy Notice does not apply to the processing of Customer Data. European Economic Area, United Kingdom or Switzerland Customers: Deepgram acts as a data “processor” for purposes of Regulation (EU) 2016/679 (the “ EU GDPR “) or, where applicable, the “ UK GDPR ” as defined in the UK Data Protection Act (collectively “ GDPR ”). As such, our customers act as data “controllers” in relation to the data processed by Deepgram in the performance of the Services. We process Customer Data solely on behalf of, and as directed by, our customers. We enter into data processing agreements with our customers which set out our obligations under the GDPR, including to direct any end user individual rights requests to our customers. In addition, we frequently enter into the EU Commission’s Standard Contractual Clauses with our customers in order to legitimize the transfer of Customer Data outside of the European Economic Area, United Kingdom or Switzerland to the US. California (United States) Customers: For purposes of the California Consumer Privacy Act (“ CCPA ”), in the same way as we act as a data “processor” for GDPR purposes, Deepgram acts as a “service provider” in relation to the Customer Data we process in the performance of the Services.”Open timeline citation
Capture recency
- Terms of Service:Last captured 2026-08-07· verified 2026-08-07
- Privacy Policy:Last captured 2026-08-21· verified 2026-08-21
Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.
↓ 5 fewer findings this quarter vs last (176 vs 181). First scan: June 2026.
Compare and stack are saved in your browser. Open compare · View your stack. A correction triggers an automated re-read of Deepgram's policies — no human edits the data.
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Every finding above is a verbatim quote from Deepgram's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.
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