ContentStudio procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | low | “ Irrespective of which country you live in, you authorize us to transfer, store, and use your information in any country where we operate. If personal data is transferred from the European Union (EU) to the United States or other countries outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other approved mechanisms, to protect your data. If you have any questions or comments about this Privacy Policy, please submit a request through our form, available at https://contentstudio.io/contact. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.” | Captured 2026-06-08Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | low | “ You have the right to request detailed information about where your personal data is stored and how it is transferred. Under GDPR, you may also: Object to data transfers to third countries if you believe your data is not adequately protected. Request the deletion or restriction of your data if you believe it is being processed unlawfully. To request this information or to exercise your rights regarding cross-border data transfers, please contact us using the details provided in this policy.” | Captured 2026-06-08Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | low | “ For transfers of personal data outside the EEA, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission or other appropriate transfer mechanisms, such as Binding Corporate Rules (BCRs), to ensure that your data is protected to GDPR standards.” | Captured 2026-06-08Open source →Finding permalink → |
| DPA, audit rights & data residency | All applicable tiers | medium | “ The personal data we collect from you may be transferred to and stored at a destination outside the European Economic Area (EEA), including the United States or other countries that may not have the same data protection laws as those in your jurisdiction. This includes processing by employees, contractors, or third-party service providers operating outside the EEA who work for us or one of our suppliers, and who assist in processing your orders, payment details, and providing support services. By submitting your personal data, you consent to this transfer, storage, and processing. We ensure that appropriate safeguards are in place to protect your data during these transfers, in compliance with GDPR and California Consumer Privacy Act (CCPA).” | Captured 2026-06-08Open source →Finding permalink → |
| Data retention | All applicable tiers | low | “ You can disconnect the integration at any time by: Removing the data source from your Data Studio account (which stops further data requests through that data source) Rotating or revoking your API token in ContentStudio (which invalidates all dashboard links using that token) Deleting any dashboards built with the connector through your Data Studio account For questions about data accessed through the Data Studio integration, please contact us at privacy@contentstudio.io .” | Captured 2026-06-08Open source →Finding permalink → |
| Data retention | All applicable tiers | low | “ Analytics data returned through the connector is not retained by ContentStudio beyond what is necessary to fulfill each individual request. Data Studio caches certain responses on Google's infrastructure as part of its standard operation; this caching is governed by Google's Privacy Policy and the terms of your Google Account, not by ContentStudio. ContentStudio does not use data accessed through the connector for advertising, retargeting, profile building, resale, or any purpose unrelated to delivering the analytics you have requested.” | Captured 2026-06-08Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ You may provide us with payment information, including your credit or debit card number, PayPal address, card expiration date, CVV code, and billing address, in order to pay for your subscription or for the purchase of other offerings provided as part of our services. This information is securely transmitted to our third-party payment processor, Paddle Inc., which handles the payment process on our behalf. After a transaction, your private payment information (such as credit card numbers, social security numbers, and financial data) is not stored on our servers. Instead, Paddle Inc. stores and processes this information in compliance with the Payment Card Industry Data Security Standard (PCI DSS), ensuring that your payment data is handled securely and protected from unauthorized access or fraud.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “ ContentStudio does not share data retrieved through the connector with any third party. The connector is operated on Google Apps Script infrastructure provided by Google, which means analytics data passes through Google's systems as part of the standard operation of running a connector in Data Studio. No other third parties receive this data.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “ If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request. Under the CCPA, you have the right to opt out of the sale of your personal data. While we do not sell your personal data, we provide the option for you to exercise this right through our contact form here. This ensures compliance with CCPA and allows you to control your data usage.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “ We only share or disclose your personal data with your consent or at your direction. This may happen, for example, when you authorize a social network or third-party application to access your account or when you direct us to share your feedback with a business. When you share content via your ContentStudio account to a third-party service, you control the flow of this content from our platform to the third-party service. You can revoke this access at any time through your account settings. When you add a team member or client to your account, you may choose to share personal data with them, such as social media reports. By acting as a data controller, ContentStudio provides you with the tools and settings necessary to control the flow of data. Subject to your account settings and preferences, we may provide certain third parties with personal data to help us offer or operate our Services. You have full control over these settings and can adjust them at any time.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We engage service providers to perform functions and provide services on our behalf in the United States, UK, and other countries. These service providers help us operate our services (e.g., hosting, analytics) and are contractually obligated to protect your data in compliance with this Privacy Policy. We ensure that any personal data shared with third-party service providers is protected through confidentiality agreements and appropriate security measures, including encryption where applicable, and is used solely on our behalf and under our instructions. We share your payment information with payment services providers to process payments, prevent fraud, facilitate dispute resolution (e.g., chargebacks), and comply with legal obligations. We may share non-personally identifiable information with advertisers and advertising networks that require data to select and serve relevant adverts to you and others. If you consent, we may use your personal data to enable us to display relevant advertisements on third-party websites. You have the right to opt out of this data sharing for advertising purposes at any time via your account settings, in-app support or by contacting us directly.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We do not sell or trade your personally identifiable information. However, we may share your data with trusted third parties who assist us in operating our Services, conducting our business, or servicing you, provided that those parties agree to keep this information confidential and comply with GDPR, CCPA, and other applicable data protection laws. We ensure that any personal data shared is done in accordance with the principles of data minimization and purpose limitation. We may also release your information when we believe it is necessary to comply with the law, enforce our site policies, or protect the rights, property, or safety of ourselves, our users, or others. We do not share your personal information for advertising purposes without your explicit consent, and you have the right to opt out of any data sharing for such purposes.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ Your use of these external services is also subject to the privacy policies of the platforms you connect to ContentStudio. For example, if you use Google services such as YouTube, the data you share with us is governed by Google’s Privacy Policy. Additionally, you can manage or revoke the access you've granted to ContentStudio via the Google Security Settings page. ” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “ We may receive information about you if you use any of the Services we provide. This information may come from third-party platforms you connect to your ContentStudio account, such as social media networks, analytics services, or other integrated tools. We always obtain your consent before accessing and using data from these external sources. For example, when you connect your Facebook account to ContentStudio, you can opt in to allow us to collect certain data from Facebook on your behalf. This may include accessing your profile information, posts, or business-related data, depending on the permissions you grant.” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ 5.1 Services. We will provide you with social media management tools as more particularly described on our site. Our Services can be accessed by our site, browser extensions, via our API and through our mobile apps 5.2 Third Party Service Providers. The Service may contain features that enable various third party service providers (such as social media services like Facebook, Twitter and, LinkedIn) (“Third Party Service Providers”) to be directly integrated into your ContentStudio account. To take advantage of these features, you will be required to register for or log into the Third Party Service Providers on their respective websites. By enabling Third Party Service Providers within the Service, you are allowing us to pass your login information to these Third Party Service Providers for this purpose. 5.3 You are also subject to the Terms of Service of the third-party apps you use via our services. For instance, should you connect Youtube to our services, you are to comply with Terms of Service for ContentStudio and Youtube. We have listed the links to the ToS for our supported platforms: Youtube: https://www.youtube.com/t/terms Twitter: https://twitter.com/en/tos Instagram: https://help.instagram.com/1215086795543252 Facebook: https://www.facebook.com/terms.php Pinterest: https://policy.pinterest.com/en/terms-of-service LinkedIn: https://www.linkedin.com/legal/l/service-terms 5.4 Data Studio Connector. ContentStudio's Data Studio connector is an integration that allows users to visualize their ContentStudio analytics data within Google Data Studio. ” | Captured 2026-06-08Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ This applies to all data ContentStudio accesses through Google APIs, including Google Workspace APIs such as Google Drive, as well as YouTube, Google Business Profile, Google Analytics, and Blogger.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “We may receive and process data from the following platforms: Social media profiles (e.g., Facebook, LinkedIn, X (Twitter), Instagram, Youtube, Tiktok, and others): We may collect information such as posts, profile details, or analytics related to your business profiles. This data helps us provide our services, such as scheduling posts or generating reports. Google services (e.g., Google Analytics, YouTube, Blogger): Our usage of Google data is limited to specific purposes, such as accessing and storing analytics, comments, and posts from your Google accounts. You can manage and revoke these permissions at any time through your Google account settings.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Irrespective of which country you live in, you authorize us to transfer, store, and use your information in any country where we operate. If personal data is transferred from the European Union (EU) to the United States or other countries outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other approved mechanisms, to protect your data. If you have any questions or comments about this Privacy Policy, please submit a request through our form, available at https://contentstudio.io/contact. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ In the event that we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your personal data may be transferred as part of that transaction. This Privacy Policy will continue to apply to your personal data as transferred to the new entity, and any significant changes will be communicated to you. We may also share personal data with our affiliates to help operate our services or our affiliates' services. This data is limited to information necessary for service provision, such as your email address and browsing behavior before becoming a customer. You will be notified of any such sharing, and it will be subject to the same privacy and security protections.” | Captured 2026-06-08Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ 4.6 We do not offer refunds for partial, unused, or remaining terms of annual subscriptions. For example, if you decide to stop using the Service after 3 months of an annual plan, you are not eligible for a refund of the remaining 9 months. 4.7 If your subscription included a discount based on payment frequency (e.g., quarterly, biannual, or annual), any refund approved will be calculated without applying that discount to the refunded amount. In certain cases, we may charge a reasonable administrative fee when processing refunds. 4.8 All refunds will be processed using the original method of payment.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ 3.1 Purchasing your subscription. Please follow the onscreen prompts to purchase your subscription to our service. You may only subscribe using the method set out on the site. Each order is an offer by you to buy the services offered by our social media management tool (Services) subject to these Terms. 3.2 Accepting your request for subscription. Our acceptance of your order takes place when we send an email to you to accept it (Subscription Confirmation), at which point and on which date (Commencement Date) the Contract between you and us will come into existence. The Contract will relate only to those Services confirmed in the Subscription Confirmation 3.3 If we cannot accept your request for subscription. If we are unable to supply you with the Services for any reason, we will inform you of this by email and we will not process your request. If you have already paid for the Services, we will refund you the full amount. We fully reserve our right to not offer the Services to anyone for any reason.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ 4.1 All subscriptions automatically renew for successive periods equal to the original subscription term unless canceled before the renewal date. If you cancel before your current paid billing cycle ends, your service remains active until that cycle ends, and no further charges will be applied. No prorated or partial refunds are provided for the unused portion of the cycle. 4.2 We offer a 7-day free trial on all plans, allowing you to evaluate the Service before committing to a paid subscription. 4.3 You may cancel your subscription at any time by either: Logging in to your account, navigating to the “Settings” menu, and following the cancellation process, or A cancellation request from the account owner’s registered email address to support@contentstudio.io or through the support system. 4.4 For first-time subscribers only, we offer a 30-day money-back guarantee starting from the date of your initial paid subscription. If you are not satisfied for any reason within this period, contact our support team at support@contentstudio.io or via chat to request a refund. Refund requests made after the 30-day window of your first charge are not eligible for consideration. 4.5 If you forgot to cancel your subscription and send us a refund request within 7 days following the most recent charge, we may offer a full refund for that most recent billing cycle only. This exception applies solely to the latest charge and does not entitle you to refunds for previous billing cycles or extended periods of non-use. ” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “However, if we mistakenly accept and process your order where a pricing error is obvious and unmistakable and could reasonably have been recognized by you as a mispricing, we may cancel supply of the Services and refund you any sums you have paid. 7.8 If we have offered and you are using a discount code then this code may only be used on a single account at any time. Where a discount code is used, this discount will be applied to your current plan and will negate any discount that would have otherwise been applied based on payment frequency. 7.9 Discounts codes are only applicable to your current subscription plan. This includes offers provided when opening a free trial with us. You acknowledge that by upgrading or downgrading your plan, the discount code applied to your previous charges will no longer be valid. 7.10 We reserve the right to reduce or stop discount codes as we see fit at any time 7.11 Certain add-ons which incur setup costs are not available on the 7-day free trial. These include but are not limited to Rebranded Apps and Email and SMS credits. 7.12 For any upgrade or downgrade of your subscription plan, the credit/debit card that you provided will automatically be charged the new rate on your next billing cycle. For upgrades, a pro-rata charge will be applied based on the difference in price between your current plan and the plan you upgrade to and the amount of time remaining until your next billing date.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ 7.1 In consideration of us providing the Services you must pay our charges (Charges) in accordance with this clause 7. 7.2 The Charges are the prices quoted on our site at the time you submit your order. 7.3 If you wish to change the scope of the Services through the membership portal after we accept your order, and we agree to such change, we will modify the Charges accordingly. 7.4 We take reasonable care to ensure that the prices stated for the Services are correct at the time when the relevant information was entered into the system. However, please see clause 7.7 for what happens if we discover an error in the price of the Services you ordered. 7.5 We reserve the right to increase the Charges at any time. 7.6 If you are in Europe then our Charges are exclusive of VAT. Where VAT is payable in respect of some or all of the Services you must pay us such additional amounts in respect of VAT, at the applicable rate, at the same time as you pay the Charges. 7.7 It is always possible that, despite our reasonable efforts, some of the Services on our site may be incorrectly priced. If the correct price for the Services is higher than the price stated on our site, we will contact you as soon as possible to inform you of this error and we will give you the option of continuing to purchase the Services at the correct price or canceling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as canceled and notify you in writing. ” | Captured 2026-07-20Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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