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Developer / Coding · cohere.com

Cohere API

Graded against 804 verified platforms, from its own policy text. Automated assessment against a published rubric — not legal advice.

Overall riskHIGHReviewed 2026-08-07
Creator: medium · GRC: medium · Counsel: medium
creator band
Severe
enterprise · Severe
Dealbreaker · Training without opt-out
Exhibit A · Privacy Policy · verbatim

It is our policy not to retain California personal information after we determine it is no longer necessary for the purposes set out in this Policy or as otherwise required to meet legal or business requirements. Retention will depend on the context and purpose for which the information was collected. For example, (i) we retain records of email opt-outs

cited by the indefinite retention dealbreaker — tap for the citation
315 verified findings13 policy surfaces2/2 core docs verified
Risk triage

Watch: Data retention

Start here. These are the highest-risk verified clauses AIRIN found in the platform's own policy text.

0
high
77
medium
173
low
2/2
docs
Trains on your data?
No training on your content by default
from 4 cited findings
Who owns outputs?
You own your outputs
from 3 cited findings
Commercial use?
Commercial use allowed
from 4 cited findings
Every rating:verbatim-citedsnapshot-datedchange-loggedHow we keep ratings honest →

How to read this page: Overall risk rates what Cohere API's own policy terms mean for your prompts, outputs, and data. The benchmark bands below grade those same verified terms relative to peers — a platform in a risky-by-default category can rate HIGH risk and still grade STRONG against its peer set. Both trace to the cited findings.

Creator lens
Your prompts, your outputs, your IP
SEVERE
Dealbreaker — Training without opt-out. Your inputs/outputs are used to train models and the policy provides no way to decline. see the clause · and another
Dealbreaker — Indefinite retention. The platform retains your data with no stated bound and no deletion right. see the clause
Dealbreaker — Third-party sublicensing. Rights in your content can be passed on to third parties beyond service operation. see the clause

Based on 327 verified, verbatim-cited findings below — read the citations.

Enterprise lens
Data use, retention, subprocessors, audit
SEVERE
Dealbreaker — Training without opt-out. Your inputs/outputs are used to train models and the policy provides no way to decline. see the clause · and another
Dealbreaker — Indefinite retention. The platform retains your data with no stated bound and no deletion right. see the clause
Dealbreaker — Third-party sublicensing. Rights in your content can be passed on to third parties beyond service operation. see the clause

Based on 364 verified, verbatim-cited findings below — read the citations.

Automated assessment against a published rubric — not legal advice.

Fully verifiedDeveloper / Coding

Fully verified — complete core corpus captured and read in full.

Document status
  • Terms of Service
    Verified - read in full - 134 citationsLast captured 2026-08-07
  • Privacy Policy
    Verified - read in full - 181 citationsstatic-revalidatedLast captured 2026-08-07
Tier conditions

Only citation-backed plan differences are shown here; absent cells mean AIRIN has not verified a tier-specific claim.

plan language
Prompt / input ownership

Grants the provider a worldwide, royalty-free, fully paid, perpetual, irrevocable licence to use, reproduce, modify, translate, distribute, perform, display, import, sell, offer for sale, make, have made, and otherwise exploit user feedback in any form, media, or technology now known or later developed, without compensation to the user, and declares that feedback will not be treated as confidential.

" You agree that any suggestion or idea provided by you (such suggestions or ideas, “ Feedback ”) will not be treated as confidential, and nothing in these Terms of Use will restrict our right to use, profit from, disclose, publish or otherw..."
📍 § 16 (Feedback)Jump to exact text →
plan language
Training on your content

Disclaims Cohere's access to or use of data in Private Deployments or Third-Party Managed AI services, explicitly stating that Cohere does not train its models on such data, which is a legally operative restriction/disclaimer regarding training data use.

" To Private and Third Party Deployments : Cohere does not have access to data processed in connection with the use of Cohere models or products in Private Deployments or Deployments on Third-Party Managed AI services (e.g. on AWS, Azure, or..."
📍 § 1 (Who This Policy Applies To)Jump to exact text →
plan language
Training on your content

Permits processing of user data including inputs and outputs on the basis of the company's legitimate interests in operating, securing, and improving its business and AI technologies, including enhancing performance, reliability, and safety of AI models — establishing a legitimate interest basis for training-related use.

" Legitimate Interests: We process your data based on our legitimate interests in operating, securing, and improving our business and AI technologies, including enhancing the performance, reliability, and safety of our AI models."
📍 Section 2.3Jump to exact text →
plan language
Privacy & data use

Specifies that the Policy applies to limited personal information of Enterprise Users who hold accounts, creating an obligation for Cohere to process that personal information in accordance with the Policy within that defined scope.

" To limited personal information collected about Enterprise Users who have accounts to access and use Cohere Products. Please review this Policy for information on Cohere’s processing of your personal information in this context. "
📍 § 1 (Who This Policy Applies To)Jump to exact text →
plan language
Privacy & data use

This clause specifies the project and proposal details Cohere collects from grant and research applicants, including research details, API usage volume, and budget information, defining the data collection scope.

" Project & Proposal Details: For grant and research applications, we collect details about your proposed research, expected API usage volume, budget/funding status, and specific models or products you intend to study."
📍 § 2.5 (Cohere Labs Programs)Jump to exact text →
plan language
Privacy & data use

Defines the handling procedure when End Users submit data rights requests about personal information processed on behalf of enterprise customers, directing such requests to the responsible enterprise customer rather than Cohere directly, clarifying the data controller/processor relationship.

" If we receive a request from an End User to exercise rights with respect to their personal information that we maintain on behalf of an enterprise customer, we will direct that individual to the relevant enterprise customer who is responsi..."
📍 § 5 (Your Rights and Choices)Jump to exact text →
plan language
Privacy & data use

This segment discloses that personal information is used to advertise the company and products to enterprise customers and their personnel, specifying a commercial purpose of data use under CCPA requirements.

" Advertise our company and products to enterprise customers and their personnel."
📍 Privacy Policy › “Provide, analyze and maintain the Website and Products”Jump to exact text →
plan language
Privacy & data use

Defines the categories of personal data processed for marketing purposes, including business contact information and third-party sourced data such as name, email, job title, company, and product interests, establishing the data scope for the marketing legal bases.

" Business contact information, context about your company and information such as your name, business email, job title, company, and specific products and services you may be interested in about you or your company that we receive from thir..."
📍 Section 2.4Jump to exact text →

Evidence appendix

Showing priority citations first. The full appendix is available for audit trails; not every citation is a severe risk.

High - 0
Medium - 77
Tier-specific - 13
Total citations - 315
Severity
Surface
Document
Tier
Privacy & data use
High
"We collect device and usage information automatically when you visit our Website or use the Platform. This includes IP addresses, page requests, browser type, operating system, and average time spent on our Website or Platform. We use this information to help us understand our Website and Platform activity, to monitor and improve our Website and Platform, as well as for advertising in certain cases."
§ 2.1 (Visit our Website or Use the Platform)Jump to exact text →
Source: Privacy Policy- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

The platform collects behavioral and device data automatically and uses it for advertising purposes in addition to operational monitoring. Users have limited ability to prevent this collection through normal use.

AI-generated interpretation, not legal advice.

Privacy & data use
High
"The SDK (including any updates or upgrades) may: (i) cause your device to communicate with our servers to deliver the functionality described in the SDK description or through new features as they are introduced, and to record usage metrics; (ii) affect preferences or data stored on your device; and (iii) collect Personal Information as set out in our Privacy Policy ."
§ 12 (Updates and Upgrades)Jump to exact text →
Source: Terms of Service- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

SDK-level telemetry (usage metrics, personal information collection, device communication) represents a meaningful data collection surface. The actual scope of collection is delegated to the Privacy Policy, limiting user visibility within this document.

AI-generated interpretation, not legal advice.

Privacy & data use
High
" Please note that certain information may be exempt from such requests under California law. For example, we need certain information to maintain an account, so we may reject a deletion request for that information if you still wish for us to maintain the account."
Privacy Policy › “Correct certain personal information we have about you; and”Jump to exact text →
Source: Privacy Policy- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

Identifies exceptions to California consumer deletion rights, explaining that certain information necessary to maintain an account may be retained despite a deletion request, carving out a lawful basis to reject such requests.

AI-generated interpretation, not legal advice.

Privacy & data use
High
"Section 2.4 (Marketing): Sending communications to existing customers or prospects; book demos; using non-essential cookies/tracking technologies (as detailed in Section 9); identifying and communicating with new prospects. Business contact information, context about your company and information such as your name, business email, job title, company, and specific products and services you may be interested in about you or your company that we receive from third-party sources. Consent: For communications you sign up to or request, or where we use cookies or similar technologies (other than necessary cookies which cannot be turned off), we process your data based on your consent. Legitimate Interests: We otherwise process your data based on our legitimate interests in promoting our products and services and maintaining customer relationships. "
Source: Privacy Policy- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

Use of third-party sourced data for marketing and reliance on legitimate interests (rather than consent) for parts of this processing may conflict with GDPR transparency requirements. Users may not be aware their data was sourced externally.

AI-generated interpretation, not legal advice.

Moderation & enforcement
High
" You will not use the Cohere Solution in violation of these Terms of Use, any applicable Subscription Agreement, the Responsible Use Guidelines or any other responsible use guidelines we provide to you or are posted on the Cohere Website, or of any applicable law, or in the case of third party materials, websites or content accessed through or provided with the Cohere Solution or the Services, the applicable third-party license agreement. You will not, without our prior written permission, use the Cohere Solution for any purpose other than to access and use the software and Services we make available through the Cohere Solution. You acknowledge and agree that the Cohere Solution has been designed for business use and you represent and warrant to and covenant with Cohere that you will not use the Cohere Solution for personal, family or household purposes. Without limiting the generality of the foregoing, you further represent and warrant to and covenant with Cohere that you will not (and will not attempt to) directly or indirectly: "
§ 14 (No Unlawful or Prohibited Use)Jump to exact text →
Source: Terms of Service- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

Restricts the user from using the Cohere Solution in violation of the Terms of Use, any Subscription Agreement, Responsible Use Guidelines, applicable law, or third-party license agreements, and prohibits any use other than accessing and using the software and Services without prior written permission, broadly defining the boundaries of permitted use.

AI-generated interpretation, not legal advice.

Moderation & enforcement
High
" send, upload, collect, transmit, store, use, post, publish, or otherwise communicate on the Cohere Solution any data, information, pictures, videos, audio or other materials or content that: (i) contains any computer viruses, worms, malicious code, or any software intended to damage or alter a computer system or data; (ii) you do not have the lawful right to send, upload, collect, transmit, store, use, post, publish, or otherwise communicate; (iii) is false, intentionally misleading, or impersonates any other person; (iv) is libelous, slanderous, defamatory, bullying, harassing, abusive, threatening, vulgar, obscene, or offensive, or that contains pornography, nudity, or graphic or gratuitous violence, or that promotes violence, racism, discrimination, bigotry, hatred, or physical harm of any kind against any group or individual; (v) is harmful to minors in any way or targeted at minors; (vi) infringes, violates or otherwise misappropriates the intellectual property or other rights of any third party (including any moral right, privacy right or right of publicity); or (vii) encourages any conduct that may violate any applicable laws or would give rise to civil or criminal liability; (viii) discloses or provides information protected under any law, agreement or fiduciary relationship, including proprietary or confidential information of others; or (ix) contains information about an identifiable individual, other than as required by Cohere: (A) to provide support services as further set out in the applicable Subscription Agreement; or (B) as part of its onboarding process as further set out in Section 2 (User Account); "
§ 14 (No Unlawful or Prohibited Use)Jump to exact text →
Source: Terms of Service- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

Restricts the user from sending, uploading, or communicating on the Cohere Solution any content containing malware, content the user lacks rights to transmit, false or misleading content, or harassing, defamatory, or threatening content, establishing comprehensive content moderation obligations on the user.

AI-generated interpretation, not legal advice.

Moderation & enforcement
High
"At any time, Cohere may: (i) suspend or terminate your rights to access or use the Cohere Solution, or (ii) terminate these Terms of Use, in Cohere’s sole discretion, for any reason, including if Cohere in good faith believes that you have used the Cohere Solution in violation of these Terms of Use, the Responsible Use Guidelines or any other responsible use guidelines we provide to you or are posted on the Cohere Website, or have engaged in fraudulent activity."
§ 22 (Term and Termination; Survival)Jump to exact text →
Source: Terms of Service- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

Unilateral termination right exercisable at any time without requirement to provide notice or opportunity to cure. The 'sole discretion' and 'any reason' language gives Cohere near-absolute enforcement power.

AI-generated interpretation, not legal advice.

Data retention
High
"It is our policy not to retain California personal information after we determine it is no longer necessary for the purposes set out in this Policy or as otherwise required to meet legal or business requirements. Retention will depend on the context and purpose for which the information was collected. For example, (i) we retain records of email opt-outs indefinitely; and (ii) we may retain server logs reflecting California traffic to our website for several months or years for security purposes."
Privacy Policy › “California Data Retention Practices”Jump to exact text →
Source: Privacy Policy- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

Indefinite retention of certain data and multi-year server log retention increase user exposure. The open-ended 'legal or business requirements' carve-out gives the company wide latitude to retain data beyond user expectations. This section is explicitly scoped to California residents but may reflect general practice.

AI-generated interpretation, not legal advice.

Indemnity & liability
High
"IN THE EVENT THAT THERE IS AN INTERRUPTION OR DISRUPTION IN ANY OF THE SERVICES OFFERED BY COHERE FOR WHATEVER REASON, EVEN IF COHERE HAS BEEN MADE AWARE OF AN ISSUE THAT COULD RESULT IN OR IS LIKELY TO RESULT IN AN INTERRUPTION OR DISRUPTION OF SERVICES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COHERE WILL NOT BE REQUIRED TO ISSUE A REFUND FOR ANY PURCHASE MADE BY YOU."
§ 19 (Disclaimer)Jump to exact text →
Source: Terms of Service- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

No-refund policy applies regardless of the cause or Cohere's foreknowledge of service disruption. Combined with the $100 CAD aggregate liability cap, paid users have virtually no financial remedies for service failures.

AI-generated interpretation, not legal advice.

Indemnity & liability
High
"TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE, UNDERSTAND, AND AGREE THAT THE COHERE SOLUTION AND THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND. EXCEPT FOR ANY SPECIFIC WARRANTIES OR CONDITIONS PROVIDED IN AN APPLICABLE SUBSCRIPTION AGREEMENT OR AS OTHERWISE REQUIRED BY APPLICABLE LAW, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS AND CONDITIONS OF ANY KIND WITH RESPECT TO THE COHERE SOLUTION AND THE SERVICES, WHETHER EXPRESS, IMPLIED, STATUTORY OR COLLATERAL, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES AND CONDITIONS OF MERCHANTABILITY, QUALITY, DURABILITY, COMPATIBILITY, TITLE, SECURITY, RELIABILITY, COMPLETENESS, QUIET ENJOYMENT, ACCURACY, CURRENCY, TIMELINESS, INTEGRATION, FITNESS FOR A PARTICULAR OR GENERAL PURPOSE AND NON-INFRINGEMENT, AND/OR ANY WARRANTIES OR CONDITIONS ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE, AND/OR THAT THE COHERE SOLUTION AND THE SERVICES ARE OR WILL BE ERROR-FREE OR WILL OPERATE WITHOUT INTERRUPTION."
§ 19 (Disclaimer)Jump to exact text →
Source: Terms of Service- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

A comprehensive 'as-is' disclaimer eliminates implied and statutory warranty protections. While some jurisdictions (e.g., Quebec) may provide minimum protections, users in most jurisdictions would be without warranty recourse. This significantly shifts risk to the user.

AI-generated interpretation, not legal advice.

Indemnity & liability
High
"You will defend, indemnify and hold harmless the Cohere Parties from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including reasonable legal and accounting fees, arising out of or in connection with: your use (or the use by any third party using your User ID) of the Cohere Solution or the Services (except to the extent prohibited by law); your breach of any provision of these Terms of Use or any documents referenced herein; your violation of any law or the rights of a third party (including intellectual property rights); your Customer Data; or any viruses, Trojan horses, worms, time bombs, spyware, malware, cancelbots or other similar harmful or deleterious programming routines input by you into the Cohere Soluti"
§ 21 (Indemnification)Jump to exact text →
Source: Terms of Service- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

A broad user-side indemnification obligation requiring defense and hold harmless for claims arising from account use (including by third parties), data submitted, law violations, and IP infringement. Cohere also retains the right to assume exclusive control of defense at user's cost.

AI-generated interpretation, not legal advice.

Indemnity & liability
High
" in the event of any failure of the Cohere Solution to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Cohere Solution (if any) to you. Except for the foregoing, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Cohere Solution, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be governed by these Terms of Use; "
§ 25 (Apple App Store Additional License Terms)Jump to exact text →
Source: Terms of Service- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

Limits Apple's warranty obligation to refunding the purchase price upon failure to conform to applicable warranty, disclaiming any further warranty obligation on Apple's part and directing all other warranty claims to the Terms of Use.

AI-generated interpretation, not legal advice.

Indemnity & liability
High
" Without limiting the foregoing, under no circumstances will any of the Cohere Parties be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond our or their reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, pandemics, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, or non-performance of third parties. "
§ 20 (Limitation of Liability)Jump to exact text →
Source: Terms of Service- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

Excludes Cohere Parties from liability for delay or failure in performance caused by events beyond their reasonable control, including natural disasters, infrastructure failures, war, pandemics, and government actions, constituting a force majeure limitation.

AI-generated interpretation, not legal advice.

Subprocessors & data sharing
High
"Affiliates: We may transfer (or otherwise make available) your personal information to our affiliates who help us to meet our legal and compliance requirements and operational needs. Vendors and Service Providers: We may transfer (or otherwise make available) all categories of personal information we collect to third-party companies that provide services to us or on our behalf. We use vendors and service providers for services such as cloud computing and data storage, advertising and analytics; communications; and customer support and management. Our vendors and service providers may be located in the U.S., Canada, or other foreign jurisdictions. Please refer to International Transfers to learn more. Users of the Platform or Cohere APIs can also consult our list of sub-processors ."
§ 3 (Disclosure of Personal Information)Jump to exact text →
Source: Privacy Policy- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

The platform transfers all categories of personal data to affiliates and vendors worldwide. The breadth ('all categories') and geographic scope (US, Canada, 'other foreign jurisdictions') create material data transfer risk, particularly for EEA/UK users.

AI-generated interpretation, not legal advice.

Subprocessors & data sharing
High
"We may also receive information about you or your company from third-party sources to support the marketing and sale of our products. This includes using data enrichment services, marketing vendors, and publicly available sources to identify business prospects who may be interested in our products. The information we receive may include your name, business email, job title, company, and types of products you may be interested in."
§ 2.4 (Marketing, Sales, and Events)Jump to exact text →
Source: Privacy Policy- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

The platform explicitly collects personal information from third-party data brokers and enrichment services, which may raise concerns under GDPR (lawful basis) and CCPA (right to know/opt-out) for affected individuals who have not directly interacted with Cohere.

AI-generated interpretation, not legal advice.

Governing law & disputes
High
" Assignment . You will not assign these Terms of Use to any third party without our prior written consent. We may assign these Terms of Use or any rights under these Terms of Use to any third party without your consent. Any attempted assignment, subcontract, delegation, or transfer in violation of this Section will be null and void. The terms of these Terms of Use will be binding upon permitted assignees. These Terms of Use will inure to the benefit of and be binding upon the parties, their permitted successors and permitted assignees."
§ 23 (General Provisions)Jump to exact text →
Source: Terms of Service- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

Restricts the user from assigning the Terms without prior written consent from Cohere, while permitting Cohere to assign freely; declares any unauthorised assignment null and void and binds permitted successors and assignees.

AI-generated interpretation, not legal advice.

Governing law & disputes
High
"Choice of Law . Except as restricted by applicable law, these Terms of Use will be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein (without giving effect to any principles of conflicts of law), and such laws apply to your access to or use of the Cohere Solution notwithstanding your physical location. You will only use the Cohere Solution in jurisdictions where the Cohere Solution may lawfully be used. Except as restricted by applicable law, you hereby consent to the exclusive jurisdiction and venue of courts in Toronto, Ontario in all disputes arising out of or relating to the use of the Cohere Solution. This choice of jurisdiction does not prevent us from seeking injunctive relief with respect to a violation of intellectual property rights or confidentiality obligations in any appropriate jurisdiction."
§ 23 (General Provisions)Jump to exact text →
Source: Terms of Service- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

Mandatory Ontario/Canada governing law and exclusive Toronto court jurisdiction. Cohere retains the right to seek injunctive relief in any jurisdiction for IP or confidentiality matters, while users are locked into a single forum.

AI-generated interpretation, not legal advice.

Tier differences
High
" These trial and research environments are not intended for the processing of personal information. However, as a further safeguard, Cohere takes steps to de-identify input and output data prior to any use for research and development purposes. If you need to include personal information in inputs to Cohere Products, consider moving to an enterprise tier and entering into a commercial agreement and DPA with Cohere. If you are conducting a research project that involves personal information, contact Cohere at safety@cohere.com before initiating your project. "
§ 2.3 (Research and Model Improvement)Jump to exact text →
Source: Privacy Policy- Snapshot 2026-06-07- View source
Permalink to this finding →
Automated analysis

This clause describes the procedural safeguards Cohere takes (de-identification before research use), advises users needing to process personal information to upgrade to enterprise tier and sign a DPA, and directs researchers involving personal data to contact Cohere before starting projects.

AI-generated interpretation, not legal advice.

Common questions about Cohere API's policies

Does Cohere API train its AI models on your data?
No training on your content by default — based on 4 verified findings from Cohere API's published policy. Informational only, not legal advice.
Who owns the content you create with Cohere API?
You own your outputs — based on 3 verified findings from Cohere API's published policy. Informational only, not legal advice.
Can you use Cohere API's output commercially?
Commercial use allowed — based on 4 verified findings from Cohere API's published policy. Informational only, not legal advice.

Clause detail — protections, your obligations, and coverage

Every clause below is a verbatim quote from Cohere API's own published policy, read in full and linked to its exact location. Protections and user obligations are reported separately from risk because they are different kinds of clause — an obligation on you is not a risk to your data. Informational only, not legal advice.

✅ Protections found

36 verified clauses

Clauses in Cohere API's policies that work in your favour — commitments the platform made to you.

  • Audit rights, DPA & residency
    Cohere is a Canadian company subject to Canadian federal privacy laws, and so personal information transferred from the UK or the EEA to Cohere in Canada is made pursuant to adequacy regulations (for the UK, see here ; for the EEA, see here ). To the extent Co…

    Data is transferred to sub-processors and affiliates, including for model development, and to US-based GCP infrastructure. While SCCs and adequacy frameworks are cited, reliance on the EU-US DPF carries residual risk giv…

    📍 Privacy Policy › “International Transfers”Jump to exact text →
  • Privacy & data usedoes-not-train
    If your request is in relation to training data, please first review our Model Training Privacy Notice . As we explain in that notice, as an enterprise AI company, Cohere does not intentionally collect personal information for training purposes. We are likely…

    Directs data subjects with training-data-related rights requests to review the Model Training Privacy Notice, clarifies that Cohere does not intentionally collect personal information for training, and describes addition…

    📍 Privacy Policy › “Your Choices and Rights”Jump to exact text →
  • Moderation & enforcementauto-renewal & cancel window
    If the amount to be charged to your billing account varies from the amount you preauthorized (other than due to the imposition or change in the amount of applicable sales taxes), you have the right to receive, and we will provide, notice of the amount to be ch…

    Grants the user a right to receive advance notice when the amount charged varies from the preauthorized amount, and permits Cohere to accumulate and submit charges as aggregate billings during or at the end of each billi…

    📍 § 6 (Payment)Jump to exact text →
  • Indemnity & liabilitydamages/liability cap
    THE LAWS OF CERTAIN JURISDICTIONS, WHICH MAY INCLUDE QUEBEC, DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN LEGAL WARRANTIES, CONDITIONS OR REPRESENTATIONS. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE EXCLUSIONS OR LIMITATIONS IN THESE TERMS OF USE (IN…

    Identifies jurisdictional exceptions (including Quebec) where laws may prohibit the exclusion or limitation of certain warranties or conditions, preserving users' statutory rights where applicable law prevents full discl…

    📍 § 19 (Disclaimer)Jump to exact text →
  • Moderation & enforcementterms can change anytime
    Subscription and Services options displayed on the Cohere Solution may be discontinued or unavailable for any other reason, and prices are subject to change. Except where otherwise indicated, all prices do not include any applicable sales taxes, which will be…

    Establishes Cohere's obligation to provide at least seven days' notice before implementing price changes, clarifies that prices exclude applicable taxes for which the user is responsible, and notes that subscription opti…

    • Terms changes: advance notice promised
    📍 § 7 (Pricing and Services)Jump to exact text →
  • Privacy & data use
    To request to exercise any of these rights and receive the fastest response, please send an email to privacy@cohere.com. We reserve the right to require verification of your identify before we fulfill a request, which may include requiring you to login to an e…

    This segment describes the procedure for exercising CCPA rights by emailing privacy@cohere.com and reserves the company's right to verify the requester's identity before fulfilling any request, establishing identity veri…

    • Designated security contact: privacy@cohere.com
    📍 Privacy Policy › “Correct certain personal information we have about you; and”Jump to exact text →

+ 30 more verified clauses of this kind on this platform, cited in full in the report.

📋 Rules you must follow

36 verified clauses

What Cohere API requires of YOU. These are your obligations, not risks to your data or IP, so they are cited here and excluded from this platform's risk rating.

  • Moderation & enforcement
    send, upload, collect, transmit, store, use, post, publish, or otherwise communicate on the Cohere Solution any data, information, pictures, videos, audio or other materials or content that: (i) contains any computer viruses, worms, malicious code, or any soft…

    Restricts the user from sending, uploading, or communicating on the Cohere Solution any content containing malware, content the user lacks rights to transmit, false or misleading content, or harassing, defamatory, or thr…

    📍 § 14 (No Unlawful or Prohibited Use)Jump to exact text →
  • Moderation & enforcementconduct restrictions
    You will not use the Cohere Solution in violation of these Terms of Use, any applicable Subscription Agreement, the Responsible Use Guidelines or any other responsible use guidelines we provide to you or are posted on the Cohere Website, or of any applicable l…

    Restricts the user from using the Cohere Solution in violation of the Terms of Use, any Subscription Agreement, Responsible Use Guidelines, applicable law, or third-party license agreements, and prohibits any use other t…

    📍 § 14 (No Unlawful or Prohibited Use)Jump to exact text →
  • Moderation & enforcement
    comply with all applicable laws and regulations, including, but not limited to, all intellectual property, data and privacy laws. Except as authorized by applicable law, you agree not to export, re-export or transfer the Cohere Solution or any part thereof to…

    Obligates the user to comply with all applicable laws and regulations, including intellectual property, data, and privacy laws, and specifically restricts export or re-export of the Cohere Solution to persons or entities…

    📍 § 13 (Your Responsibilities)Jump to exact text →
  • Moderation & enforcementconduct restrictions
    attempt to gain unauthorized access to the Cohere Solution, or bypass any measures we may use to prevent or restrict access to the Cohere Solution, attempt to circumvent the intended features, functionality or limitations of the Cohere Solution, or otherwise u…

    Restricts the user from attempting to gain unauthorized access to the Cohere Solution, bypassing security measures, circumventing platform features or limitations, and from using or distributing the Cohere Solution for t…

    📍 § 14 (No Unlawful or Prohibited Use)Jump to exact text →
  • Moderation & enforcement
    use the Cohere Solution in a manner which, in the opinion of Cohere would tend to bring Cohere or any of its trademarks into public disrepute, contempt, scandal or ridicule, would adversely affect the reputation or goodwill of Cohere or any of its the trademar…

    Restricts users from using the Cohere Solution in ways that would harm Cohere's reputation, trademarks, goodwill, or relationships with licensors or customers, as determined by Cohere's opinion.

    📍 § 14 (No Unlawful or Prohibited Use)Jump to exact text →

+ 31 more verified clauses of this kind on this platform, cited in full in the report.

What the policies actually cover

14 topics
  • Product telemetry & usage tracking13 clauses
  • Advertising & tracking6 protective24 clauses
  • Sale or sharing of personal data2 protective4 clauses
  • Sensitive data (biometric, location, health)1 protective2 clauses
  • Children's data1 protective1 clause
  • Government & law-enforcement disclosure3 clauses
  • Does not train on your content2 protective2 clauses
  • Damages & liability cap1 protective9 clauses
  • Indemnity direction1 protective7 clauses
  • Terms can change at any time1 protective5 clauses
  • Deletion rights & post-termination survival2 protective3 clauses
  • Auto-renewal & cancel window1 protective2 clauses
  • Breach-notification promises1 obligation2 clauses
  • Conduct restrictions21 obligations21 clauses

217 further verified clauses are cited on this page but not yet assigned a topic.

Cross-clause notes

Cross-reference

Two verified clauses intersect on the same subject matter: the Privacy Policy, § 4 (Safeguards, Retention, and Privacy Governance) addresses how long content is retained, and the Privacy Policy, Section 2.3 addresses use of content in connection with model training or service improvement. Both clauses are in force at the same time — read them together.

Cross-reference

The Terms of Service, § 16 (Feedback) describes rights the platform takes in user content, and the Terms of Service, § 6 (Payment) describes disclosure of data to third parties or subprocessors. Both clauses are in force at the same time — read them together.

Ambiguity — Caution

Verified retention clauses point in different directions: the Privacy Policy, § 4 (Safeguards, Retention, and Privacy Governance) describes broad or open-ended retention, while the Privacy Policy, § 4 (Safeguards, Retention, and Privacy Governance) describes deletion or erasure. Which clause controls in a given situation is not resolved by the documents' text alone — this is surfaced as an ambiguity, treated as Caution.

Automated cross-reference against the published rubric — not legal advice.

Clause intelligence

Canonical clauses and stance patterns extracted from the same gate-verified citations shown on this page.

907
clauses
159
patterns
159
stances
privacy sharing · 72ip ownership · 26ip license · 18legal burden · 18training use · 15tier conditionality · 6
data retentionMEDIUM§ 4 (Safeguards, Retention, and Privacy Governance)

The clause allows indefinite, perpetual, or necessity-based retention.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to meet business or legal requirements, and as otherwise permitted or required by applicable law, including litigation holds. We may collect and use the same category of personal information for different purposes and in different contexts, and because rules differ by jurisdiction, there is not typicall...
Open source citation
data retentionMEDIUM§ 4 (Safeguards, Retention, and Privacy Governance)

The clause allows indefinite, perpetual, or necessity-based retention.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to meet business or legal requirements, and as otherwise permitted or required by applicable law, including litigation holds. We may collect and use the same category of personal information for different purposes and in different contexts, and because rules differ by jurisdiction, there is not typicall...
Open source citation
data retentionMEDIUM§ 4 (Safeguards, Retention, and Privacy Governance)

The clause allows indefinite, perpetual, or necessity-based retention.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to meet business or legal requirements, and as otherwise permitted or required by applicable law, including litigation holds. We may collect and use the same category of personal information for different purposes and in different contexts, and because rules differ by jurisdiction, there is not typicall...
Open source citation
data retentionMEDIUM§ 4 (Safeguards, Retention, and Privacy Governance)

The clause allows indefinite, perpetual, or necessity-based retention.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to meet business or legal requirements, and as otherwise permitted or required by applicable law, including litigation holds. We may collect and use the same category of personal information for different purposes and in different contexts, and because rules differ by jurisdiction, there is not typicall...
Open source citation
ip licenseHIGH§ 10 (Licence to the Cohere Solution)

The clause includes sublicensable, transferable, or assignable rights.

Subject to these Terms of Use, we grant you a non-exclusive, non-transferable, non-sublicensable and revocable licence to use the Cohere Solution in accordance with these Terms of Use.
Open source citation

Tier matrix

Plan-level conditions detected from citation-backed clauses. Empty tiers mean AIRIN has not captured decisive tier language yet.

TierSurfaceVerdictRiskCitations
All applicable tierscommercial useworsensHIGH4
All applicable tiersindemnity liabilityworsensHIGH3
All applicable tiersmoderation enforcementworsensHIGH12
All applicable tiersoutput ownershipimprovesLOW2
All applicable tiersprivacy data useworsensHIGH10
All applicable tiersprompt ownershipimprovesLOW3
All applicable tierssubprocessors data sharingworsensHIGH2
FreeconfidentialityconditionalMEDIUM2
Freeprompt ownershipworsensHIGH4
Freetraining useworsensHIGH4
Team / Businessdata retentionconditionalMEDIUM4

Policy evolution

Open full timeline

Before/after stance changes across captured policy versions. When no material delta exists yet, AIRIN shows the latest citation-backed stance events instead.

worsenedhigh materialityAug 7Aug 7, 2026

data sharing worsened from medium/third party or vendor sharing to high/sale or sell.

Before · medium
If you sign up through Cohere to receive special offers regarding products and services from our partners, you authorize us to share your email address and other Personal Information (as defined below) you authorize with the partner whose offer you wish to receive. If you request these special offers, you acknowledge the partner may also send you future offers that may interest you. You can opt out of future communications from Cohere by contacting us in the manner described below; you can unsubscribe from future partner communications by following their unsubscribe and opt out instructions. You do not have to agree to participate in these offers in order to use the Cohere Solution. You understand that Cohere may receive financial remuneration in exchange for sharing your email address and other Personal Information you authorize with partners if you choose to sign up for an offer. Once you sign up for an offer, you can change your mind at any time, but if the partner or Cohere has already relied on your authorization to share your email or other Personal Information for a particular offer, any action already taken cannot be undone.
Before citation
After · high
We do not sell personal information for monetary compensation. However, our disclosures of business contact information, device and online information, professional information and geolocation information (as described above) to our advertising, marketing, and related analytics providers or partners (via cookies and tracking technologies) may qualify a “sale” or “sharing” of personal information under the CCPA.
After citation
improvedhigh materialityAug 7Aug 7, 2026

data sharing improved from high/sale or sell to medium/third party or vendor sharing.

Before · high
advertise to, or solicit, any user to buy or sell any third party products or services, or use any information obtained from the Cohere Solution in order to contact, advertise to, solicit, or sell to any user without their prior express consent;
Before citation
After · medium
If you are an agent making a request on behalf of a consumer, we reserve the right to take steps to verify that you are authorized to make that request, which may include requiring you to provide us with written proof such as a notarized authentication letter or a legally sufficient power of attorney signed by the data subject pursuant to California Probate Code sections 4121 to 4130, or other written authorization acceptable to us. We also may require the consumer to verify their identity directly with us where permitted. We are not responsible for the security risks of this or any other arrangements that a consumer may have with an agent. For clarity, this is not permission for any user to disclose their login credentials to an agent or any third party. Such disclosure is prohibited and is not required for an agent to make requests under this Notice.
After citation
improvedhigh materialityJul 8Jul 20, 2026

data sharing improved from high/sale or sell to medium/third party or vendor sharing.

Before · high
To our knowledge, we do not “sell” or “share” the personal information of individuals under 16 years of age.
Before citation
After · medium
If you are an agent making a request on behalf of a consumer, we reserve the right to take steps to verify that you are authorized to make that request, which may include requiring you to provide us with written proof such as a notarized authentication letter or a legally sufficient power of attorney signed by the data subject pursuant to California Probate Code sections 4121 to 4130, or other written authorization acceptable to us. We also may require the consumer to verify their identity directly with us where permitted. We are not responsible for the security risks of this or any other arrangements that a consumer may have with an agent. For clarity, this is not permission for any user to disclose their login credentials to an agent or any third party. Such disclosure is prohibited and is not required for an agent to make requests under this Notice.
After citation
worsenedhigh materialityJul 20Jul 20, 2026

data sharing worsened from medium/third party or vendor sharing to high/sale or sell.

Before · medium
If you sign up through Cohere to receive special offers regarding products and services from our partners, you authorize us to share your email address and other Personal Information (as defined below) you authorize with the partner whose offer you wish to receive. If you request these special offers, you acknowledge the partner may also send you future offers that may interest you. You can opt out of future communications from Cohere by contacting us in the manner described below; you can unsubscribe from future partner communications by following their unsubscribe and opt out instructions. You do not have to agree to participate in these offers in order to use the Cohere Solution. You understand that Cohere may receive financial remuneration in exchange for sharing your email address and other Personal Information you authorize with partners if you choose to sign up for an offer. Once you sign up for an offer, you can change your mind at any time, but if the partner or Cohere has already relied on your authorization to share your email or other Personal Information for a particular offer, any action already taken cannot be undone.
Before citation
After · high
To our knowledge, we do not “sell” or “share” the personal information of individuals under 16 years of age.
After citation
changedlow materialityJul 8Jul 20, 2026

legal burden changed from medium/indemnity to medium/liability limited.

Before · medium
You will defend, indemnify and hold harmless the Cohere Parties from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including reasonable legal and accounting fees, arising out of or in connection with:
Before citation
After · medium
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE OR OUR PARENTS, SUBSIDIARIES OR AFFILIATES AND OUR AND THEIR RESPECTIVE OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, LICENSEES AND SERVICE PROVIDERS AND ITS AND THEIR SUCCESSORS AND ASSIGNS (COLLECTIVELY, THE “ COHERE PARTIES ”), BE LIABLE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL THEORY, FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR LOST PROFITS, LOSS OF USE, LOSS OF DATA, PERSONAL INJURY, FINES, FEES, PENALTIES OR OTHER LIABILITIES (COLLECTIVELY, “ LOSSES ”), IN EACH CASE, WHETHER OR NOT WE WERE ADVISED OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, RESULTING FROM OR RELATED TO THE COHERE SOLUTION OR THE INABILITY TO MAKE USE OF THE COHERE SOLUTION, OR THESE TERMS OF USE, INCLUDING, FOR CLARITY, ANY LOSSES RESULTING FROM THE ACCESS, COLLECTION, USE, PROCESSING, STORING, DISCLOSING OR TRANSMITTING OF API DATA OR FINETUNING DATA BY THIRD PARTIES. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE COHERE SOLUTION, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE COHERE SOLUTION.
After citation
improvedhigh materialityJun 17Jul 20, 2026

content license improved from high/sublicensable or transferable to medium/broad license.

Before · high
YOU GRANT US A NONEXCLUSIVE, WORLDWIDE, ROYALTY-FREE, IRREVOCABLE, SUBLICENSABLE, AND FULLY PAID-UP RIGHT TO ACCESS, COLLECT, USE, PROCESS, STORE, DISCLOSE AND TRANSMIT ANY DATA, INFORMATION, CONTENT, RECORDS OR FILES (“ CONTENT ”) THAT YOU LOAD, SUBMIT, TRANSMIT TO OR ENTER INTO THE COHERE SOLUTION, OR THAT YOU OTHERWISE TRANSMIT TO COHERE IN CONNECTION WITH THESE TERMS OF USE (“ CUSTOMER DATA ”) TO: (I) PROVIDE THE COHERE SOLUTION; (II) EXERCISE ITS RIGHTS AND PERFORM ITS OBLIGATIONS UNDER THESE TERMS OF USE, INCLUDING ENSURING YOU ARE COMPLYING WITH THESE TERMS OF USE, THE RESPONSIBLE USE GUIDELINES AND ANY OTHER RESPONSIBLE USE GUIDELINES WE PROVIDE TO YOU OR ARE POSTED ON THE COHERE WEBSITE; AND (III) IMPROVE AND ENHANCE THE COHERE SOLUTION AND OUR OTHER OFFERINfGS AND BENCHMARK THE FOREGOING, INCLUDING BY SHARING API DATA AND FINETUNING DATA WITH THIRD PARTIES WHO MAY USE THE FINETUNING DATA AND API DATA TO PROVIDE SERVICES TO COHERE AND FOR OTHER PURPOSES PERMITTED UNDER THEIR TERMS AND CONDITIONS.
Before citation
After · medium
You agree that any suggestion or idea provided by you (such suggestions or ideas, “ Feedback ”) will not be treated as confidential, and nothing in these Terms of Use will restrict our right to use, profit from, disclose, publish or otherwise exploit any Feedback, without compensation to you. You grant to us a worldwide, royalty-free, fully paid, perpetual, irrevocable licence to use, reproduce, modify, translate, distribute, perform, display, import, sell, offer for sale, make, have made and otherwise exploit the Feedback in any form, media, or technology, whether now known or hereafter developed, and to allow others to do the same. This is true whether you provide the Feedback on the Cohere Solution or through any other method of communication with us, unless we have entered into a separate agreement with you that provides otherwise. You will not have any claim, including, without limitation, claims based upon invasion of privacy, defamation or right of publicity, arising out of any use, alteration, blurring, distortion or use in composite form of any Feedback. Except as prohibited by law, you hereby waive, and you agree to waive, any moral and author’s rights (including attribution and integrity) that you may have in any Feedback, even if it is altered or changed in a manner not agreeable to you.
After citation
Aug 7, 2026data sharingMEDIUM

Latest stance: third party or vendor sharing on privacy data use

Cohere is a Canadian company subject to Canadian federal privacy laws, and so personal information transferred from the UK or the EEA to Cohere in Canada is made pursuant to adequacy regulations (for the UK, see here ; for the EEA, see here ). To the extent Cohere further transfers personal information to sub-processors or affiliates for the purpose of providing the Website, Cohere Products, or in the process of developing its models, such transfers are subject to and protected by appropriate security measures in accordance with Canadian privacy laws. We also ensure our sub-processors are subject to appropriate transfer mechanisms recognized under UK and EU laws. Our cloud infrastructure provided by GCP in the United States, for instance, is protected under the EU-US Data Privacy Framework , including its UK extension. Controller-to-processor Standard Contractual Clause agreements are used as an alternative mechanism where the transfer is not otherwise subject to an adequacy determination or derogation under applicable laws. Users of the Platform or Cohere APIs can consult our list of sub-processors , which includes data processing locations.
Open timeline citation
Aug 7, 2026data sharingMEDIUM

Latest stance: third party or vendor sharing on subprocessors data sharing

If you are an agent making a request on behalf of a consumer, we reserve the right to take steps to verify that you are authorized to make that request, which may include requiring you to provide us with written proof such as a notarized authentication letter or a legally sufficient power of attorney signed by the data subject pursuant to California Probate Code sections 4121 to 4130, or other written authorization acceptable to us. We also may require the consumer to verify their identity directly with us where permitted. We are not responsible for the security risks of this or any other arrangements that a consumer may have with an agent. For clarity, this is not permission for any user to disclose their login credentials to an agent or any third party. Such disclosure is prohibited and is not required for an agent to make requests under this Notice.
Open timeline citation
Aug 7, 2026data sharingHIGH

Latest stance: sale or sell on privacy data use

To our knowledge, we do not “sell” or “share” the personal information of individuals under 16 years of age.
Open timeline citation
Aug 7, 2026data sharingMEDIUM

Latest stance: third party or vendor sharing on privacy data use

Cohere is a global organization with affiliates, partners, and service providers located in many countries around the world. For that reason, Cohere may transfer, store, and/or receive certain personal information outside of your jurisdiction of residence (including, for residents of Quebec, outside of Quebec) and across geographical borders to and/or from Cohere affiliates, partners or service providers in other countries working on our behalf in accordance with applicable law. Examples of countries we transfer personal information to include, but are not limited to, Canada, the United States, and the United Kingdom. As a result, in certain circumstances, other foreign governments, courts, law enforcement agencies, or regulatory agencies may be entitled to access the personal information collected and held by Cohere, its affiliates, partners, and service providers.
Open timeline citation

Capture recency

  • Terms of Service:Last captured 2026-08-07· verified 2026-08-07
  • Privacy Policy:Last captured 2026-08-07· verified 2026-08-07

Dates state when our pipeline captured and verified each document — not when the vendor last changed it. Documents are re-scanned on a recurring cadence; a document verified once says so until a re-scan confirms it again.

↑ 240 more findings this quarter vs last (579 vs 339). First scan: June 2026.

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Every finding above is a verbatim quote from Cohere API's own published policy, captured to an immutable snapshot and read in full through a two-gate verification pipeline. Confidence labels and any analysis are AI-generated and informational only — not legal advice.

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