CLODO procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | unknown | “ Subject to applicable law, you may have certain rights regarding your personal data, including: The right to access the personal data we hold about you. The right to request correction of inaccurate personal data. The right to request deletion of your personal data, subject to certain exceptions. The right to revoke OAuth permissions through your connected third-party account settings. The right to opt out of marketing communications. The right to request a copy of your data in a portable format. The right to object to certain processing activities. To exercise these rights, please contact us at hello@clodo.ai. We will respond to your request in accordance with applicable law. We may require verification of your identity before processing your request.” | Captured 2026-07-20Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ Note: The Clodo Copilot Chrome Extension was discontinued in March 2026. The terms below are retained for reference and apply to any historical use of the extension. Our browser extension ("Clodo Copilot") is subject to the Google Chrome Web Store Developer Program Policies and operates in accordance with the data practices disclosed in our Chrome Web Store listing. By installing and using the browser extension, you acknowledge that you have reviewed the data collection disclosures in the Chrome Web Store listing and consent to such data collection. The browser extension may collect data including, but not limited to, personally identifiable information, personal communications, user activity, and website content as described in the Chrome Web Store listing.” | Captured 2026-07-20Open source →Finding permalink → |
| Data retention | All applicable tiers | medium | “ We retain your personal data for as long as necessary to provide our Services, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and the purposes for which it is processed. Upon account deletion, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required by law or for legitimate business purposes.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Our Services integrate with various third-party platforms and service providers to enhance functionality: Google Services: Gmail and Google Calendar APIs for email communication and appointment scheduling. We access these services in real-time to perform operations on your behalf as authorized. Data Enrichment Providers: We use third-party data providers to supplement and enrich lead and company information. Voice AI Providers: We integrate with third-party voice AI platforms for call handling, recording, and transcription services. Payment Processors: We use Stripe and other payment processors for secure payment processing. Email Delivery Services: We use third-party email service providers for reliable email delivery. Analytics and Monitoring: We use analytics and monitoring tools to understand usage patterns and improve our Services. Your use of third-party services through our platform is subject to those third parties' respective terms of service and privacy policies. We are not responsible for the privacy practices or content of third-party services.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “You shall not send emails with false or misleading header information, subject lines, or sender information. Sending Limits and Throttling: We may impose limits on email sending volume, frequency, or velocity at our sole discretion to protect system integrity, maintain deliverability for all users, and prevent abuse. We are not liable for any consequences arising from such limits or throttling. Third-Party Email Infrastructure: Our email services may rely on third-party email service providers, SMTP relays, and delivery infrastructure. We are not responsible for any issues, outages, limitations, policy changes, or service disruptions from these third-party providers that may affect your email delivery. Liability: You accept full responsibility and liability for your use of email outbound features. You release and hold harmless the Company from any and all claims, damages, losses, fines, penalties, or liabilities arising from your use of these features, including but not limited to damage to domain or IP reputation, blacklisting, deliverability issues, spam complaints, violations of anti-spam laws, regulatory fines, or claims by email recipients or third parties.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from your jurisdiction. By using our Services, you consent to the transfer of your information to these countries. We take appropriate measures to ensure that your personal data remains protected in accordance with this Policy.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ We do not sell your personal information to third parties. We may share your information in the following circumstances: Service Providers: With third-party vendors and service providers who perform services on our behalf, subject to confidentiality obligations. Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. Legal Requirements: When required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others. With Your Consent: In other circumstances where you have provided explicit consent to share your information.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Report the conduct to law enforcement, payment processors, identity verification providers, fraud prevention networks, or other relevant authorities where we believe applicable laws or third-party policies have been violated. Permanently bar you, your business, your team, and any affiliated individuals from creating future Accounts or accessing the Services. You acknowledge that Trial Abuse causes us economic harm that is difficult to quantify and that the remedies set forth above are reasonable, proportionate, and a fundamental part of the bargain that allows us to offer trial and free tier access at all. By accessing the Services, you authorize us to use any payment method, billing information, or contact information you have provided (or that we are reasonably able to associate with you, your business, or your affiliates through commercially reasonable means, including data from third-party fraud prevention and identity verification providers) to collect amounts owed under this Section. Our determination of whether Trial Abuse has occurred is final and binding for purposes of taking the actions described above, subject to the dispute resolution procedures in these Terms.” | Captured 2026-08-11Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Otherwise circumventing, evading, or attempting to evade any usage limits, credit caps, eligibility requirements, or fair-use restrictions associated with trial or free tier access, whether or not such restrictions are explicitly published. If we determine, in our sole discretion, that you have engaged in or are engaging in Trial Abuse, we reserve the right to take any or all of the following actions, without prior notice and in addition to any other remedies available to us at law or in equity: Suspend or permanently terminate any or all Accounts that we associate with you, your IP address, your device, your payment method, your email domain, your business, your team, or your affiliates, including Accounts that did not directly engage in the abuse. Revoke, claw back, or invalidate any trial credits, promotional credits, free tier credits, or output produced or consumed during periods of Trial Abuse, and delete or restrict access to associated User Content and data. Charge any payment method on file, or invoice you directly, for the full retail value of any Services consumed across all associated Accounts during periods of Trial Abuse, calculated at our then-current standard list pricing, with no obligation to refund any prior payments and with no cap on the amount charged. Pursue civil remedies, including but not limited to claims for breach of contract, fraud, unjust enrichment, tortious interference, and recovery of attorneys' fees, costs, and consequential damages. ” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information as defined under California law. To exercise your California privacy rights, please contact us at hello@clodo.ai.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Certain features of the Services require payment of fees. By subscribing to paid features, you agree to pay all applicable fees as described at the time of purchase. Payments must be made via credit card or other accepted payment methods. You authorize us to charge your payment method for all fees incurred. Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected). Your subscription will automatically renew unless you cancel before the renewal date. All payments are final. No refunds will be issued under any circumstances, including but not limited to partial use, dissatisfaction, account termination, or service modifications. We reserve the right to change our pricing at any time. Price changes will be communicated in advance and will apply to subsequent billing periods.” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ We offer trial credits, free tier access, promotional credits, and other introductory benefits to allow prospective customers to evaluate the Services. These benefits are intended for genuine, one-time evaluation by unique users, businesses, or teams. You agree not to abuse these offerings. The following constitute "Trial Abuse" and are strictly prohibited: Creating, registering, controlling, or directing the creation of more than one Account in order to obtain additional trial credits, free tier access, promotional offers, discounts, or other benefits intended for new or unique users. Using disposable, temporary, anonymized, aliased, plus-addressed, or otherwise non-unique email addresses, phone numbers, payment methods, or identifying information to register Accounts. Using VPNs, proxies, virtual machines, residential IP networks, browser fingerprint spoofing, automation, scripts, or other technical means to evade per-user, per-device, per-network, per-business, or per-payment-method restrictions on Account creation or trial eligibility. Coordinating with other individuals, employees, contractors, or affiliates to register Accounts on behalf of a single individual, business, team, or end-user in order to multiply trial benefits. Misrepresenting your identity, employer, affiliation, business purpose, or eligibility to obtain trial credits, free tier access, or promotional pricing. Reselling, transferring, sharing, pooling, or aggregating trial credits or free tier access across users or businesses. ” | Captured 2026-07-20Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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