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tier differences · Terms of Service

Clara policy finding

“ After you have used the Video Visit(s) included in your current Benefit Period, you may book additional Video Visits as Overflow Visits for a flat fee of $100 per visit. Overflow Visit fees are charged to the payment method designated in your Account at the time of booking and are in addition to your recurring Service Subscription Fee. Overflow Visit fees are non-refundable, non-creditable, and non-cancellable in accordance with Section 6.4(b) (Refunds). The Overflow option applies to Video Visits only; Labs are not available on an Overflow basis. Clara may change the Overflow Visit fee from time to time in accordance with Section 6.4.”
Document
Terms of Service
Captured
2026-09-25
Location
Terms of Service › “A.5 Overflow Visits (Video only).”
Snapshot SHA-256
dfeb433dbdc8fc0603340912db1beab323e40dfedcda027fcae7da392757185d
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Informational only, not legal advice. Terms change; verify the source and capture date.

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