tier differences · Terms of Service
Clara policy finding
“ After you have used the Video Visit(s) included in your current Benefit Period, you may book additional Video Visits as Overflow Visits for a flat fee of $100 per visit. Overflow Visit fees are charged to the payment method designated in your Account at the time of booking and are in addition to your recurring Service Subscription Fee. Overflow Visit fees are non-refundable, non-creditable, and non-cancellable in accordance with Section 6.4(b) (Refunds). The Overflow option applies to Video Visits only; Labs are not available on an Overflow basis. Clara may change the Overflow Visit fee from time to time in accordance with Section 6.4.”
- Document
- Terms of Service
- Captured
- 2026-09-25
- Location
- Terms of Service › “A.5 Overflow Visits (Video only).”
- Snapshot SHA-256
- dfeb433dbdc8fc0603340912db1beab323e40dfedcda027fcae7da392757185d
Informational only, not legal advice. Terms change; verify the source and capture date.