tier differences · Terms of Service

Chegg CheggMate policy finding

“ Validation:  Chegg may require users of the Services to provide a valid method of payment (e.g., credit or debit card, PayPal account, etc.) tied to an account at a financial institution when they register for an account (to ensure users are able to make applicable payments to Chegg) or upon ordering products or services. If a method of payment is required, you are responsible for ensuring that a valid method of payment is associated with your Chegg account at all times (either the original method of payment or a replacement). To confirm your method of payment is valid, Chegg may initiate a "pending" charge on the account. This charge will not be confirmed and, therefore, you will not be charged, and it will simply disappear from your financial statement (usually within seven days - check with your financial institution for additional information). Please be aware that this pending charge may be initiated each time you edit the payment information for your account or place an order that cannot be processed. Authorization Holds:  For certain transactions (e.g., book rentals), we may authorize anticipated charges and taxes from your method of payment. The amount of the authorization sought will depend on the transaction and may also vary depending on the nature of the payment method you have provided. This is sometimes referred to as an authorization hold and these funds may not be available for your use. If the fees incurred exceed the authorization hold (e.g., because of an auto-extension or unreturned, lost, stolen, or damaged book), we may automatically request additional authorization holds. ”

Document

Terms of Service

Captured

2026-06-07

Location

Terms of Service › “Payments and Payment Processing”

Snapshot SHA-256

9bb99897b894cd964252b8e9cfe1c9ddc8010ef4def1cc0780c6c6f486f1787b

Informational only, not legal advice. Terms change; verify the source and capture date.