Cheers procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| Data retention | All applicable tiers | unknown | “ Either party may terminate these Terms and your access to the Services with 30 days' written notice to the other party. You may provide notice by contacting us at info@cheers.tech; we will provide notice to the email address on your account. Cheers may terminate or suspend your account immediately and without prior notice in the event of a material breach of these Terms, including but not limited to violations of the Acceptable Use provisions in Section 6. Upon termination: (a) your access to the Services ceases immediately; (b) you may request an export of your data within 30 days, after which we may permanently delete it; (c) any fees paid for the current subscription term are non-refundable in the event of customer-initiated termination, subject to the refund terms in Section 11; and (d) provisions of these Terms that by their nature should survive termination will survive, including Sections 12, 13, 14, 15, 18, 19, 20, 24, and 25.” | Captured 2026-07-20Open source →Finding permalink → |
| Data retention | All applicable tiers | unknown | “ As between Cheers and you, you own your business data, including your customer review data, employee data, and business profile information that you provide to the Services. As between Cheers and you, Cheers owns the platform, its underlying technology, algorithms, AI models, and any aggregated or anonymized insights derived from usage of the Services. Upon termination of your account for any reason, you may request an export of your business data within 30 days of termination. After 30 days, we may delete your data in accordance with our data retention policies and applicable law. We are not liable for any data loss that occurs after the 30-day export window.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ You may also connect other Google services, such as Google Search Console and Google Analytics, to enable search and site performance reporting. Cheers accesses connected Google services on a read-only basis except where you direct an action (such as posting an approved review response). Our handling of Google user data is described in our Privacy Policy and adheres to the Google API Services User Data Policy, including its Limited Use requirements. You may revoke Cheers' access to any connected Google service at any time by disconnecting the integration in the Cheers dashboard or through your Google account settings. Revoking access will immediately stop Cheers from taking further actions but will not undo actions already taken. Cheers is not responsible for any changes Google makes to its products, features, or API availability. If Google modifies or discontinues functionality, the corresponding Cheers features may be affected without liability to Cheers.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ The Services integrate with and rely on a number of third-party platforms, services, and data providers, including but not limited to Google Business Profile, AI platforms (such as ChatGPT, Google Gemini, Perplexity, Anthropic Claude, and Grok), review platforms, and licensed data providers. We are not responsible for the availability, accuracy, security, or content of any third-party service. Third-party services may change their APIs, policies, or features at any time without notice. Such changes may affect Cheers functionality, and we are not liable for any resulting impact on the Services. Your use of any third-party service integrated with Cheers is subject to that service's own terms of service and privacy policy.” | Captured 2026-07-20Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ By connecting your Google Business Profile ("GBP") to Cheers, you authorize Cheers to access and manage your GBP account via Google's OAuth authorization framework. This authorization includes:” | Captured 2026-07-20Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Paid plans are billed in advance on a monthly or annual basis based on your selected plan. You agree to pay all fees associated with your plan. Additional terms: All fees are non-refundable except as required by applicable law or as explicitly stated in these Terms. Plans automatically renew at the end of each billing period. Monthly plans may be cancelled at any time, with cancellation taking effect at the end of the current billing period and access continuing through the end of the paid period. Annual plans require cancellation notice at least 30 days before the renewal date to avoid renewal for the next annual term. We reserve the right to change our pricing. Price changes will be communicated to you at least 30 days before they take effect. Your continued use of the Services after a price change constitutes acceptance of the new pricing. Annual plans are non-refundable after the first 30 days following the start of the subscription term. If payment fails, we may suspend your account until payment is received. Accounts suspended for non-payment for more than 30 days may be terminated. Fees for professional services are set out in the applicable SOW.” | Captured 2026-07-20Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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