data retention · ai addendum
Candle policy finding
“ While backup data is not accessible in normal operations, it has not been permanently destroyed. Complete Deletion Requests : If you require complete destruction of all data including backups (for example, to comply with a legal obligation in your jurisdiction), contact us at support@trycandle.app and we will work with you to accommodate your request to the extent technically feasible and legally permissible.”
- Document
- ai addendum
- Captured
- 2026-07-19
- Location
- AI Addendum › “Dispute resolution and Terms of Service enforcement”
- Snapshot SHA-256
- 9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12
Informational only, not legal advice. Terms change; verify the source and capture date.