Bloomy procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| Data retention | All applicable tiers | unknown | “ Bloomy logs AI tutoring interactions to provide the Service, show progress, support safety review, debug issues, and improve educational quality. Bloomy may use automated systems and human review to investigate safety concerns, abuse, technical issues, or reported content. Our Privacy Policy explains how AI interaction data is handled.” | Captured 2026-07-19Open source →Finding permalink → |
| Data retention | All applicable tiers | low | “ You may request an export or deletion of your child’s personal information by contacting hello@bloomylearning.com . Upon account termination, we will delete child personal information within 30 days, except where retention is required by law, needed for security, billing, dispute resolution, or compliance, or where the data has been de-identified or aggregated so it no longer identifies a child.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Bloomy uses third-party service providers, including payment processors, hosting providers, email providers, analytics providers, AI service providers, speech-to-text or text-to-speech providers if voice features are enabled, and support tools, to operate the Service. Third-party services may process information as described in our Privacy Policy. We are not responsible for third-party websites or services that are not controlled by Bloomy.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Bloomy is based in the United States and primarily uses United States-based infrastructure and service providers. If information is processed outside your state, province, or country, we take steps designed to protect it as described in this Privacy Policy and applicable service-provider agreements.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | medium | “ You may consent to Bloomy’s collection and use of your child’s personal information without consenting to disclosure to third parties where disclosure is not integral to the Service. Certain vendors, such as hosting, database, security, payment, support, and AI service providers, are necessary to provide the Service. If you do not want child information processed by vendors that are integral to Bloomy, you should not create a child profile or should request deletion of the affected profile.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | low | “ We share personal information only as needed to provide, secure, support, and improve the Service; comply with law; or protect users. We do not sell personal information.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Analytics and marketing measurement providers Understand marketing website usage, measure ad performance, and improve the website. Website usage data, cookie consent status, device/browser data, and identifiers set by analytics or advertising measurement tools where permitted. We do not use these technologies on child-facing learning pages. Support, security, and operations tools Investigate bugs, security issues, support requests, safety concerns, and service quality. Account, technical, support, and limited child data needed to resolve the issue. Professional advisors and business transaction recipients Receive legal, accounting, security, insurance, financing, merger, acquisition, or similar professional support. Information reasonably necessary for the relevant professional purpose or transaction, subject to confidentiality or legal obligations where appropriate. We may also disclose information if required by law, subpoena, court order, governmental request, or if we believe disclosure is necessary to protect the safety, rights, or security of a child, parent, Bloomy, or the public.” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Parent and guardian identifiers From checkout, account setup, waitlist forms, support messages, and parent dashboard use. Create accounts, manage subscriptions, provide support, send notices, and protect the Service. Payment, email, hosting, support, security, professional-advisor, and business-transfer recipients where needed. Checkout and billing information From Stripe Checkout, customer portal activity, receipts, refunds, and promotion-code use. Provide subscriptions, billing, taxes, fraud prevention, discounts, refunds, and cancellation support. Payment processor, tax and fraud tools, support, accounting, and legal advisors where needed. Child profile information From parent setup, authorized school setup, and child use of the Service. Create child profiles, personalize instruction, manage access, and show progress to authorized adults. Hosting and database providers, AI providers where needed for tutoring, support and safety tools, and authorized schools in school-managed use. Learning performance data From diagnostics, lesson activity, written responses, mastery checks, review history, and usage of learning features. Personalize lessons, track mastery, report progress, improve educational quality, and maintain safety. Hosting and database providers, AI providers where needed for tutoring, support and safety tools, and authorized schools in school-managed use. AI tutoring and safety data From BloomyBot messages, lesson context, AI responses, safety signals, and related technical logs. ” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ Payment processor Checkout, subscriptions, billing, taxes, receipts, refunds, promotion codes, fraud prevention, and customer billing portal. Parent/payment information, selected plan, child seat count, billing address where required, transaction metadata. No child profile names, grades, learning responses, or AI chat logs are intentionally sent to the payment processor. Hosting, database, and infrastructure providers Host, store, secure, and operate the Service. Parent, child, account, learning, usage, and technical data as needed to run the Service. AI service providers Generate BloomyBot tutoring responses, evaluate safety, and support AI features. Child chat messages, lesson context, selected response context, and technical metadata needed to provide AI tutoring. We do not permit AI providers to use identifiable child data sent by Bloomy to train their general-purpose models. Speech-to-text and text-to-speech providers Provide voice, microphone, narration, speech transcription, and accessibility features if enabled. Voice input, audio snippets, speech transcripts, lesson text, and technical metadata as needed for the feature. Some text-to-speech features may use only pre-generated lesson text and no child personal information. Email and communication providers Send transactional emails, support replies, guarantee and refund notices, billing notices, receipts, safety notices, and product communications. Parent contact information and message content; child-related safety or support details only when needed for the communication. ” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ Current standard family pricing is per learner, with no multi-child discount: ELA: $39 per month or $279 per year. Math: $39 per month or $279 per year. Math access launches July 31, 2026. Writing Studio: $19 per month or $139 per year. The exact price, selected product modules, billing cadence, number of learner seats, taxes, and any discount applied will be shown before you complete checkout. If there is a conflict between this section and the amount shown in checkout, the checkout page controls for that purchase.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | medium | “ Bloomy offers family subscriptions by learner and product module. Current family modules include ELA, Math, and Writing Studio. Each paid learner seat is for one child profile in your household.” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ You may be able to add or remove child seats through your parent account billing settings, the Stripe Customer Portal, or by contacting Bloomy. Additional child seats are charged at the then-current add-on price shown before confirmation and may be prorated for the remainder of the current billing period. Removing a child seat does not create a partial refund for the current billing period unless checkout states otherwise, Bloomy approves a refund, or a refund is required by law, but it may reduce future renewal charges.” | Captured 2026-07-19Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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