indemnity liability · Terms of Service

Baseten policy finding

“ 2.1 Access. Subject to Customer’s payment of the fees set forth in the Order ( “Fees” ), Baseten will provide Customer with access to the Baseten Products & Services. On or as soon as reasonably practicable after the Effective Date, Baseten will provide to Customer the necessary passwords, security protocols and policies and network links or connections and Access Protocols to allow Customer and its Authorized Users to access the Baseten Products & Services in accordance with the Access Protocols. Customer will use commercially reasonable efforts to prevent unauthorized access to, or use of, the Baseten Products & Services, and notify Baseten promptly of any such unauthorized access or use known to Customer. 2.2 Support Services. Subject to the terms and conditions of this Agreement, Baseten will exercise commercially reasonable efforts to (a) provide support for the use of the Baseten Products & Services to Customer, and (b) keep the Baseten Products & Services operational and available to Customer, in each case in accordance with its standard policies and procedures as set forth at https://www.baseten.co/service-level-agreement/ (as may be updated by Baseten from time to time)  (the “ SLA ”).  Customer’s sole remedy, and Baseten’s sole liability, in connection with any breach of the SLA shall be as set forth therein. 2.3 Hosting. The Hosting Party will, at its own expense, provide for the hosting of the applicable Baseten Products & Services, provided that nothing herein will be construed to require Baseten to provide, or bear any responsibility with respect to, any telecommunications or computer network hardware required by Customer or any Authorized User to access the Baseten Products & Services from the Internet. ”

Document

Terms of Service

Captured

2026-06-08

Location

§ 2.1

Snapshot SHA-256

5d4e7fd11e9214b0456ed5003a3c5412e45e216b64b9323523ab7f0433494831

Informational only, not legal advice. Terms change; verify the source and capture date.