data retention · Terms of Service

Baseten policy finding

“ Subject to Sections 9.2 and 9.3, upon the date of cessation of any Services involving the Processing of Customer Personal Data (the “ Cessation Date ”), Baseten shall promptly cease all Processing of Customer Personal Data for any purpose other than for storage or as otherwise permitted or required under this DPA. Subject to Section 9.4, to the extent technically possible in the circumstances (as determined in Baseten’s sole discretion), on written request to Baseten (to be made no later than fourteen (14) days after the Cessation Date (“ Post-cessation Storage Period ”)), Baseten shall within thirty (30) days of such request: return a complete copy of all Customer Personal Data within Baseten’s possession to Customer by secure file transfer, promptly following which Baseten shall delete or anonymize all other copies of such Customer Personal Data; or either (at its option) delete or anonymize all Customer Personal Data within Baseten’s possession. In the event that during the Post-cessation Storage Period, Customer does not instruct Baseten in writing to either delete or return Customer Personal Data pursuant to Section 9.2, Baseten shall promptly after the expiry of the Post-cessation Storage Period either (at its option) delete; or render anonymous, all Customer Personal Data then within Baseten’s possession to the fullest extent technically possible in the circumstances. Baseten may retain Customer Personal Data where permitted or required by applicable law, for such period as may be required by such applicable law, provided that Baseten shall: maintain the confidentiality of all such Customer Personal Data; and Process the Customer Personal Data only as necessary for the purpose(s) specified in the applicable law permitting or requiring such retention.  ”

Document

Terms of Service

Captured

2026-06-08

Location

Terms of Service › “RETURN AND DELETION”

Snapshot SHA-256

5d4e7fd11e9214b0456ed5003a3c5412e45e216b64b9323523ab7f0433494831

Informational only, not legal advice. Terms change; verify the source and capture date.