AssemblyAI procurement policy evidence
Only topics backed by verified findings appear below. Each row preserves the platform's exact policy words and capture provenance.
| Topic | Plan or tier | Risk | Their words | Source |
|---|---|---|---|---|
| DPA, audit rights & data residency | All applicable tiers | low | “ 1.8<span class="indent"></span> “<u>Documentation</u>” means AssemblyAI’s end user documentation relating to the Services made available to Customer by or on behalf of AssemblyAI, including such documentation available at https://www.assemblyai.com/docs . 1.9<span class="indent"></span> “<u>DPA</u>” means the Data Protection Agreement available at: www.assemblyai.com/legal/data-processing-addendum , which, to the extent applicable, is incorporated herein by reference. 1.10<span class="indent"></span> “<u>Harmful Code</u>” means any software, hardware, or other technology, device, or means, including any virus, worm, malware, or other malicious computer code, the purpose or effect of which is to permit unauthorized access to, or to destroy, disrupt, disable, distort, or otherwise harm or impede in any manner any (a) computer, software, firmware, hardware, system, or network; or (b) any application or function of any of the foregoing or the security, integrity, confidentiality, or use of any data processed thereby. 1.11<span class="indent"></span> “<u>Input</u>” means any prompts, scripts, queries, or other input provided or made available by or on behalf of Customer or its end users, or otherwise provided or made available to the Platform, or otherwise provided or made available by any third party in connection with Customer’s use of the Services, which generates an Output. 1.12<span class="indent"></span> “<u>Output</u>” means any information generated by the Platform in response to an Input, including transcript files produced by the Platform, transcriptions streamed with low latency in response to spoken Input, and generated data made directly available to Customer and specific to a given speech intelligence feature. ” | Captured 2026-07-19Open source →Finding permalink → |
| Subprocessors & data sharing | All applicable tiers | unknown | “ 1.1<span class="indent"></span> "<u>Affiliate</u>" means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity. “Control,” for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity. 1.2<span class="indent"></span>" <u>AUP</u>" means the Acceptable Use Policy covering permitted and prohibited uses of the Platform, herein incorporated in its entirety, provided by AssemblyAI and available at https://www.assemblyai.com/legal/acceptable-use-policy . 1.3<span class="indent"></span> “<u>Authorization Credentials</u>” means Customer’s authorization features, application programming interface keys and other information required to allow AssemblyAI to fully access and enable Customer’s use of Third Party Integrations. 1.4<span class="indent"></span> “<u>BAA</u>” means the Business Associate Addendum and Qualified Service Organization Agreement available at: www.assemblyai.com/legal/business-associate-agreement , which shall be deemed effective and incorporated into this Agreement only upon mutual execution pursuant to Section 9 of the BAA. 1.5<span class="indent"></span> “<u>Biometric Addendum</u>" means the Biometric Data Addendum available at: https://www.assemblyai.com/legal/biometric-data-addendum , which, to the extent applicable, is incorporated herein by reference. ” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “SUCH PRE-GA PRODUCTS ARE PROVIDED TO CUSTOMERS ON A VOLUNTARY USE BASIS; SUCH PRODUCTS ARE NOT SUITABLE FOR PRODUCTION USE AND ARE PROVIDED “AS-IS” ON A TEMPORARY BASIS. FOR PRE-GA PRODUCTS, ASSEMBLYAI PROVIDES NO INDEMNITIES; SERVICE-LEVEL COMMITMENTS; REPRESENTATIONS OR WARRANTIES (EXPRESS OR IMPLIED), INCLUDING WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE. ACCORDINGLY, CUSTOMER’S ACCESS TO AND USE OF A PRE-GA PRODUCT IS ENTIRELY AT CUSTOMER’S OWN RISK. CUSTOMER ASSUMES ALL RISK AND RESPONSIBILITY WITH RESPECT THERETO. IN NO EVENT WILL ASSEMBLYAI BE LIABLE FOR ANY SUCH USE OR DAMAGES WHATSOEVER ARISING OUT OF OR RELATED TO THE USE OF OR ACCESS TO PRE-GA PRODUCTS. CUSTOMER IS HEREBY ADVISED TO SAFEGUARD IMPORTANT DATA, USE CAUTION WHEN ACCESSING OR USING PRE-GA PRODUCTS, AND NOT TO RELY ON IN ANY WAY THE CORRECT FUNCTIONING OR PERFORMANCE OF ANY PRE-GA PRODUCT. 5.6<span class="indent"></span><u>Limitation of Liability</u>. EXCEPT FOR CUSTOMER’S INDEMNIFICATION OBLIGATIONS, OR CUSTOMER’S BREACH OF SECTIONS 2.4, 2.5, OR 7, IN NO EVENT SHALL EITHER PARTY, NOR ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SUBJECT MATTER OF THIS AGREEMENT FOR ANY (A) LOST PROFITS, DATA LOSS, BREACH OF DATA OR SYSTEM SECURITY, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; (B) SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (HOWEVER ARISING);OR SUBSTITUTE GOODS OR SERVICES; (C) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), IN EACH CASE REGARDLESS OF WHETHER A PARTY WAS ADVISED OF THE POSSIBILITY OF” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ “ Order Start Date ”: The date when Customer first uses the Services “ Service Term ”: Unfixed “ Renewal ”: Automatic ” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ “ Invoice Schedule ”: As registered in Customer's Account Portal “ Commit Schedule ”: As registered in Customer's Account Portal “ Payment Term ”: As registered in Customer's Account Portal ” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “Customer will be invoiced per the Commit Schedule for the Spend Commitment over a one (1) year period, with each such invoice due within the Payment Term. If Customer depletes its Spend Commitment balance before the Spend Commitment amount is fully invoiced by AssemblyAI, the remaining amount will be accelerated and will be invoiced to Customer, with such invoice due within the Payment Term. At the end of the Service Term, any unused Spend Commitment will expire and will not roll over into a new Service Term. ” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “Where there is a non-zero Spend Commitment, subject to this Section, upon Customer’s satisfying the Spend Commitment before the end of the term, Customer’s further use of Services for the duration of the remaining term will be invoiced on a PAYG Basis charged based on the Fee Schedule. <span class="indent-2"></span> b. Where the Service Term is designated "Unfixed", and a non-zero Spend Commitment, upon completion of the Initial Term Commit Period, the Order Form will automatically renew for subsequent terms matching the conditions of the Initial Term, including refreshing the Spend Commitment. Each Party may provide written notice of non-renewal prior to the completion of a Commit Period. Following receipt of a valid opt-out notification, the Order Form will end at the end of the term. 2.3<span class="indent"></span><u>Termination by Convenience</u>. Either Party may terminate this Order Form for its convenience by providing written notice (email shall suffice). Such termination for convenience will be effective (a) thirty (30) days after receipt of Customer’s notice by AssemblyAI; or (b) ninety (90) days after receipt of AssemblyAI’s notice by Customer. ” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ The covered services and fees for this Order Form will be in accordance with what's listed in the Customer's Account Portal. Unless otherwise stated in the Customer's Account Portal, there is a $0 Spend Commitment for this Order Form. ” | Captured 2026-07-19Open source →Finding permalink → |
| Tier differences | All applicable tiers | unknown | “ 2.1<span class="indent"></span><u>Term</u>. The term of this Order Form (“Service Term”) commences on the Order Start Date, and continues for the duration of the Service Term set forth above (“Initial Term”), unless terminated earlier. Treatment of renewal terms under this Order Form is subject to the Terms of Service, unless otherwise herein provided. Upon termination or expiration of this Order Form, any unpaid remainder of the Spend Commitment, or other unpaid amounts owed for Services, will then become due in full and AssemblyAI shall invoice such remainder amount to Customer. Notwithstanding the foregoing, where the Service Term is designated “Unfixed”, and there is a non-zero Spend Commitment, the term ends when AssemblyAI has provided Platform Services to Customer in a quantity equivalent to the Spend Commitment (“Commit Period”). 2.2<span class="indent"></span><u>Term Renewals</u>. If Renewal is designated “Not Automatic”, the term does not renew upon expiration or termination. If Renewal is designated “Automatic”: <span class="indent-2"></span> a. Where the Service Term is not “Unfixed”, at the expiration of the Initial Term, the Order Form will automatically renew for subsequent terms matching the Initial Term. Either Party may opt out of automatic renewal by providing written notice to the other Party thirty (30) days prior to the end of the then-current term. Following receipt of a valid opt-out notification, the Order Form will end at the end of the term. ” | Captured 2026-07-19Open source →Finding permalink → |
Informational only, not legal advice. Terms can change; verify every cited source and capture date during procurement review.
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