Skip to main content
Platform Review
PricingSign in
Anana assessment

privacy data use · Privacy Policy

Anana policy finding

For transparency, the personal data Anana handles on behalf of venues includes: Inbound messages: chat widget conversations, inbound SMS, inbound email (content, sender identifiers, timestamps) Voice calls: audio recordings of WebRTC and SIP calls, machine-generated transcripts, call metadata (caller number, duration, routing) Booking and guest profile data synced from the venue's PMS/CRM: name, contact details, reservation details, stay history, and any fields the venue chooses to expose Embeddings: vector representations derived from messages and documents, used for retrieval; stored in pgvector
Document
Privacy Policy
Captured
2026-07-19
Location
§ 3.2
Snapshot SHA-256
8df01c2abdd5082967f7746351a01744cb2eda2b5f803804a9b804efa9beb02e
Open captured source

Informational only, not legal advice. Terms change; verify the source and capture date.

Canonical permalink: https://airinetwork.com/platform/anana/finding/privacy-data-use-113f2e3a1540f5880bf4

📢 POLICY UPDATES ALERT

AIRIN Brief

Built for compliance officers, legal counsel, and SaaS founders. Subscribe to the email digest — one short brief when a tracked vendor materially changes its terms, training policy, or risk rating. Prefer in-app? Watch platforms in your alerts inbox instead.