indemnity liability · Terms of Service
AIVA policy finding
“ Customers are elligible for refunds if, and only if, they have not used any of the premium features of the plan they subscribed to. If Licensee has already started using premium features, Licensee understands that they are no longer elligible for a refund, and the sole act of using premium features will act as a waiver of Licensee's withdrawal right. Licensee shall use the Free plan in order to evaluate whether the paid offerings are suitable for them or not. In addition, Licensee is responsible for downgrading to the free plan and / or disabling auto-renewal of their subscription when Licensee no longer wishes to continue paying for the Services. No refund will be made if Licensee forgets to cancel their subscription.”
- Document
- Terms of Service
- Captured
- 2026-06-10
- Location
- § 9 (Refunds)
- Snapshot SHA-256
- dd46f3d8bdd94233f15830a00feda9258920a506e91f4057937e2f1744b0823b
Informational only, not legal advice. Terms change; verify the source and capture date.