governing law disputes · Terms of Service
Abridge policy finding
“ (e) Notice; Process. A party who intends to seek arbitration must first send a written notice of the dispute to the other party by certified U.S. Mail or by Federal Express (signature required) or, only if such other party has not provided a current physical address, then by electronic mail (“Notice”). Abridge’s address for Notice is: Abridge AI, Inc., 500 Grant Street, Suite 2900, Pittsburgh, PA 15219. The Notice must: (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought (“Demand”). The Parties will make good faith efforts to resolve the claim directly, but if the Parties do not reach an agreement to do so within 30 days after the Notice is received, You or Abridge may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by You or Abridge must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. If the dispute is finally resolved through arbitration in Your favor, Abridge will pay you the highest of the following: (i) the amount awarded by the arbitrator, if any; (ii) the last written settlement amount offered by Abridge in settlement of the dispute prior to the arbitrator’s award; or (iii) $1,000.”
- Document
- Terms of Service
- Captured
- 2026-07-19
- Location
- § 15 (Dispute Resolution and Arbitration)
- Snapshot SHA-256
- 2dddb978740ad609dcda3e08fa3933f22bb588bb88c2a705eee3688b8cfae6a6
Informational only, not legal advice. Terms change; verify the source and capture date.