Does Zendesk AI own your prompts?
No—Zendesk AI's cited terms say you retain ownership of your prompts.
Their words · Privacy Policy
“Ownership : From a privacy perspective, the subscriber is the controller of Service Data and Zendesk is a processor. This means that throughout the time that you subscribe to services with Zendesk, you retain ownership of and control over Service Data in your Zendesk instance.”
Captured 2026-06-07. Open captured source →Snapshot SHA-256: c5b0b430561693d1b6cb3c45de1a13f33402c08da0169893981525c587587569
Permalink to this finding →Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.
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