How long does Synthesia keep your data?

Establishes obligations to retain Customer Data per Customer instructions and applicable law, provides that Customer-initiated deletion may result in de-identification of associated information, and permits retention of other information for as long as necessary for described purposes including service provision.

Their words · Privacy Policy

“ We will retain Customer Data in accordance with Customer’s instructions (including to perform any applicable terms in the Agreement and through Customer’s use of Platform functionality) and as required by applicable law. The deletion of Customer Data and other use of the Services by the Customer may result in the deletion and/or de-identification of certain associated Other Information. We may retain Other Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy (such as to provide the Services, including any optional features you use, and to provide customer support). This may include keeping your Other Information after you have deleted your account for the period of time needed for us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements.”

Captured 2026-06-07. Open captured source →Snapshot SHA-256: 545d2a910600cf4bada377becf0a5ea8bbaa75d3d8598de2b19fddb557467868

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Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.

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