How long does Smartsheet keep your data?

Establishes Smartsheet's obligation to retain personal data only as long as reasonably necessary for stated purposes or contractual terms, while creating exceptions permitting longer retention for tax, accounting, legal claims, dispute resolution, contractual enforcement, or legitimate need, with a general maximum of seven years after last date of communication.

Their words · Privacy Policy

“ We keep your personal data for as long as reasonably necessary for the purposes set out in our notices (see "How We Use Personal Data" in the applicable notice) or, if applicable, in accordance with the relevant terms in an agreement between you and Smartsheet. We will keep your personal data longer if required for tax or accounting purposes, to ensure we would be able to defend or raise a claim, to resolve disputes, to enforce our contractual rights, or where we have a legitimate need - though we will generally not keep personal data for longer than seven years following the last date of communication with you. Where personal data is no longer required, we anonymize or dispose of it in a secure manner. ”

Captured 2026-06-08. Open captured source →Snapshot SHA-256: 2d388b01e58044236dc0a96353fb547c0e395722acc087877406a98f18005012

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Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.

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